Ocean OWDI 9614 WT S Service Manual

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WASHER/DRYER

SERVICE MANUAL

Model

OWDI 9614 WT S

Specifications are subject to possible modifications without prior notice.

Les présentes spécifications sont susceptibles d'être modifiées sans préavis.

Las especificaciones estàn sujetas a cambios sin previo aviso.

Pictures are only sketches which may be different from your equipment.

Les images sont seulement de croquis qui peuvent être différentes du design de votre équipement.

Las imágenes son sólo los bosquejos que pueden ser diferentes de su equipo.

Table of Contents

Troubleshooting

Summary of Contents for Ocean OWDI 9614 WT S

Page 1 WASHER/DRYER SERVICE MANUAL Model OWDI 9614 WT S Specifications are subject to possible modifications without prior notice. Les présentes spécifications sont susceptibles d'être modifiées sans préavis. Las especificaciones estàn sujetas a cambios sin previo aviso. Pictures are only sketches which may be different from your equipment.
Page 2: Product Specifications
Specifications 1.1. Product Specifications 60 lt 61 lt 62 lt 61 lt BLDC 62 lt BLDC Product Type Front Loader Max Was Load Capacity 8 kg 9 kg 10 kg 9 kg 10 kg Max Dry Load Capacity 6 kg Max Spin Speed (r/min) 1400 rpm Washing Efficiency...
Page 3: Installation Instructions
Installation Instructions 2.1. Moving and Installing 2.1.1. Removal of Transportation Screw Transportation screws, which are located at the back side of the machine, must be removed before running the machine. The holes where the transport screws have been Loosen the screws by turning them anticlockwise with a removed should be covered with the plastic transport suitable spanner.
Page 4 2.1.4. Water Supply Connection Washing machine is supplied with a single (cold) water After connection is complete, check for leakage by inlet. turning on tap completely. To prevent leakage from the connection joints, a rubber Make sure that water inlet hoses can not become folded, washer is included in the hose packing.
Page 5 Operating Instructions 3.1. LCD Screen, Function Buttons & Knobs SW4 SW3 SW2 SW1 T3 Control Panel T3 Jog Dial Control Panel...
Page 6: Program List
Program Selector with ON/OFF Start / Pause Options 1 Options 2 Spin Speed Selection Temperature Selection Time Dry Option Selection Dry Option Selection Delay Function Wifi Led (if wifi is selected) / Pump Failure Led ( if wifi is not selected on variant) Lack Of Water Led Door Open Led Door Closed Led...
Page 7: Child Lock
Child lock during selection: 3.3. Child Lock Machine does not respond to any pressing of buttons or changing position of program knob. CL at 7 segment display will Activation make fast blink for 2 sec to indicate child lock is activated. Press the SW2 and SW3 buttons simultaneously for 3 sec.
Page 8: Test Mode
Test Mode 4.1. Autotest * This test is for quick checking of the product. You can not see the failure codes. Set program knob at position 3 Push SW4 button Keeping SW4 button pushed, turn program knob to position 2 After 3 sec, door will be locked and machine enters autotest mode.
Page 9 The test steps are as below; Step1: The pump is activated for 3 seconds (if pump connettor is disconnected it should shows pump error screen (E03) on display) and there is EPS check , the frequency value should be between the 46.04 Hz and 43.40 Hz. It checks the EPS and if it is OK it continues the autotest;...
Page 10 With TJ models;...
Page 11 Without TJ models;...
Page 12: Service Mode
Service Mode 5.1. Service Autotest End users can only see E1-E2-E3-E4. During service autotest, other failures can be seen. To activate service autotest mode in touch models, set program knob at position 3, push SW3 button. Keeping SW3 button pushed, turn program knob to position 2.
Page 13 Step 5 Selector position 5 will be “ rapid 15' ” So machine will make exactly the same algorithm of rapid 15'. So, time for selector position 5 is 12 minutes. During rapid 15 program if eps detects high water level, overflow algorithm is applied and e04 is released. Step 6 Selector position 6 will be “drying 5”...
Page 14: Failure Codes
5.2. Failure Codes Indication For User Indication For Service Error Indication Error Number Yes/No Yes/No Door is not locked Door is unlocked during programme Lack of water Pump failure Overflow NTC or Heater Failure Motor Failure - 1 (Tachometer open-short circuit or motor connector is disconnected) Configuration Failure Motor Triac Failure...
Page 15: Troubleshooting Guide
Troubleshooting Guide All repairs which must be done on the machine should be done by authorized agents only. When a repair is required for machi ne or you are unable to eliminate the failure with the help of the information given below: ...
Page 16 FAILURE PROBABLE CAUSE METHODS OF ELIMINATION Press the start/pause button. In order to stop the foam, dilute one table-spoon of softener in Too much detergent has been half liter of water and pour it in the detergent Excessive foam in used.
Page 17 7. Disassembly and Assembly Instructions 7.1 Top Plate Remove two screws that fix the top-plate at the back. Push the top-plate back and pull it up. 7.2 Door Remove two screws that fix the door. (by using T25 Pull the door up. tool) Put the door outside plastic with helping Remove screws that fix the door group.
Page 18: Detergent Drawer
Remove the door inside plastic. Remove six screws that fix the door hinge. Remove the door handle. Remove the door handle pin. 7.3 Spring Wire First remove the spring wire fixing the tub bellows seal by using the small size screw driver. Pull the tub bellows Remove the tub bellows seal-body fixing spring.
Page 19 7.5 Control Panel & Electronic Card Remove the screw which fixes the control panel to the Remove two screws fixing control panel. front panel. Pull the control panel out Release the cable group as shown in the picture. Remove electronic card cover as it is shown in the Remove the cable group as it is shown in the picture.
Page 20: Front Panel
Remove PCB box using a small screw driver Remove the clip fixing the cover. Remove the display card as it is shown in the picture by using small screw driver. Remove the display card and buttons as it is shown in the picture 7.6 Front Panel Remove the screw under the pomp cover Remove the emergency open pull...
Page 21 Remove the screw fixing the front panel at the Remove the pomp inside cover by pressing the clip bottom Remove the screws fixing the door lock remove the Remove the tub bellows seal. door lock by pressing. Remove two screws fixing front panel to body Remove the screw fixing twinjet elbow Pull front panel up Remove front panel...
Page 22 7.7 Dryer Card Remove the screws that fixes the dryer card Remove the sockets. 7.8 Dryer Unit Remove the screws that fixes the heater unit of the dryer Remove the sockets of the heater unit Release the cable group by cutting the cable Remove the screws that fix the fan group.
Page 23: Support Bracket
Remove the Cable group of the dryer unit Remove the sockets of the heater group Remove the sockets of the fan group. Remove the screws that fix the fan group. Cut the cable connection of the dryer NTC and Cut the connection plastic of the dryer unit. remove the sockets.
Page 24 7.10 Detergent Drawer Housing Remove the tub bellow hose by releasing the Unplug connectors from feed valve holder extensions of bellow hose Slightly turn the feed valve counter-clockwise to Remove the detergent drawer housing assembly remove 7.11 Power Cable Group and EMI Filter Remove the five connectors that is connected to Remove two screws fixing EMI filter.
Page 25 7.12 Electronic Pressure Switch (EPS) Unplug EPS connector Pull EPS up Remove clamp from EPS hose 7.13 Door Lock* Unplug door lock connector 7.14 Drain Pump Remove clamp holding drain hose by using a Unplug drain pump connector nipper. Page 25...
Page 26 Remove the pump entrance hose and pyrojet hose by Remove screws holding drain pump using the nippers 7.15 Front Counterweight* Remove three screws on the front counterweight. Gently pull counterweight out (Wrench size 13 mm) 7.16 Heater Unplug heater connectors Remove nut (8 mm) fixing the heater Pull heater out gently holding both sides.
Page 27: Twinjet System
7.17 Twinjet System* Remove twinjet hoses from tub bellow seal pulling Remove the tub gasket clip by using small screwdriver them up Remove the cover that placed under the machine Remove screw fixing circulation pump by removing the screws Lay the appliance down and press on ratchet Remove circulation pump holding circulation pump Remove cable connector...
Page 28 7.18 Tub Bellow Seal* Remove the tub gasket clip by using small Hold the tub bellows seal and gasket-body fixing spring screwdriver together, and pull them out. 7.19 Transport Screw Remove four transport screws Hold the transport screw and pull it out. 7.20 Upper Counterweight* Remove two screws fixing the upper counterweight Hold and carry upper-counterweight out.
Page 29: Washing Group
7.21 Washing Group Unplug motor connectors Cut all the cable ties which fix cable group Remove the washing group carrying it out through front Remove the screws fixing hanger bracket side 7.22 Shock Absorber Pin 7.23 Driven Pulley Remove shock absorber pins squeezing the ratchet Remove the belt rotating the driven pulley by a pliers Page 29...
Page 30 7.24 Driven Pulley Remove the bolt at the center of pulley by tucking Remove pulley a wooden bar avoids rotation 7.25 Motor Remove two screws holding motor by using box Pull the motor upwards. wrench 7.26 Tub Remove tub inlet bellow hose loosening the clamp Remove screw holding EPS reservoir squeezing it by using a pliers Remove tub outlet bellowed hose loosening...
Page 31 Remove front tub Remove drum 7.27 BLDC Card This is the only way to remove the card without Remove the bottom plate by tilting the machine removing the washer group Remove the card by pressing the clip that placed behind (it could be seen on the first image) of the card and pushing the card.
Page 32 Remove the connections. Remove the card completely Remove the ground connection and make sure this Remove the BLDC motor card fixing screws. connection is plugged during the assembly. Page 32...
Page 33 . Component Specifications 8.1 Drain Pump Drain pump is both a mechanical and electrical component which is used to drain water inside the washing machine. It has an synchronous motor inside. better performance maintenance, pump filter should be cleaned regularly. Drain pump Technical features Nominal voltage...
Page 34: Circulation Pump
8.2 Circulation Pump* The component is used for circulation of water inside the drum in order to increase washing performance. Circulation Pump Technical features Nominal voltage 220 - 240 V Frequence 50 Hz Resistor (ci) 169,5 Ω (±5%) Testing component Check the resistance value on the component with multi meter as shown below.
Page 35 8.3. Heater Heating element (Resistance) is a component which is desingned to regulate temperature of water inside the drum. It has three connections: Phase, notral and ground connections. Resistance Technical features Heater type Tubular heating Nominal power varies element with NTC – Resistance varies sensor...
Page 36 8.4 NTC Component which sends signals to PCB about the water temperature inside the tub. The Resistance (Ohm) value of the NTC decreases as the temperature increases. Technical features R min R max R min R max (°C) (kΩ) (kΩ) (°C) (kΩ) (kΩ)
Page 37 8.5 Valve Washer Valves Dryer Valve Valve is an electrical and mechanical component which is designed to take water from network system into the washing machine. It is operated by PCB card. Valves Technical features Nominal voltage 220-240 V Flow rate (washer valves) 7 L/min (±15 %) Frequency 50-60 Hz...
Page 38 8.6 Electronic Pressure Sensor (EPS)* Electromagnetic field occurs due to movement of pressurized membrane. The spring moves vertically by nucleus due to electromagnetic field. The water level is regulated according to the frequency changes of the spring by electronic card. Testing component Press the door lock with using screw driver.
Page 39 8.7 Motor The washing machine has an asynchronous motor. It is controlled by the PCB. It is essential to check the motor for correct diagnosis and quick servicing. In the below picture, socket points on the motor is shown to measure with multi meter.
Page 40 8.8 Door Lock* The type of door lock is the solenoid fixed hook door lock. Since the locking could be done with the fixed hook, door handle is not used on model. The door is opened at the end of the program and also as long as the condition of the water level and temperature in the drum is safe, door could be open.
Page 41 8.9 Fan Group Air pump component for drying cycle. Pumps dry cold air from condenser to dryer heater. Fan group Technical features Nominal voltage 230 V Resistance @ 20°C 82.7Ω ±3Ω Frequency 50 Hz Motor speed 1300 RPM Rated Power 34 W Air Flow Rate 70 m...
Page 42: Dryer Heater
8.10 Dryer Heater Air heater unit consist of two separate resistance with nickel diffusion technology. Dryer Heater Technical features Nominal voltage 230 V Resistance @ 20°C 65.5 – 72.6 Ω Rated power (Heater I) 750 W Rated power (Heater II) 750 W Testing component Check the resistance value on the component with multi-meter as shown in below figures.
Page 43 8.11 Dryer NTC The component which sends signals to PCB about the flowing air temperature just after dryer heater. The resistance value of the NTC decreases as the temperature increases. Dryer NTC Technical features Temp. R min R max Temp. R min R max (°C)
Page 44 8.12 Component Control on PCB Scokets on the Dryer Board 8.12.1 Washer NTC NTC resistance values are checked (black cables) as shown. Refer to the relevant table for the NTC resistance values.. Page 44...
Page 45 8.12.2 Circulation Pump Resistance values are checked (red cables) as shown. 9.12.3 Washer Valves Valve resistance value is checked with a multimeter as shown. Washer valves resistance values : 3750 Ω +10% Pre-Wash Valve: Main Wash Valve: Check the red cables Check the black cables Page 45...
Page 46: Drain Pump
8.12.4 Drain Pump Check the blue-blue cables Drain Pump resistance value: 125 - 140 Ω 8.12.5 Door Lock Resistance value is checked with a multimeter as shown. Check the white and blue cables Resistance values 240Ω ±20% (25 °C) 8.12.6 Dryer NTC Component Control : Check the socket at the bottom of the dryer board as shown.
Page 47: Wiring Diagram
9. Wiring Diagram* VWM-10603_JD'SIZ_BLDC_WD_Floating Hook Door Page 47...
Page 48 VWM-10636_JD'SIZ-_ BLDC_WD_PTC_Solenoid Door...
Page 49 T Series User İnterface User Connection Diagram...
Page 50: Troubleshooting
10. Troubleshooting Please apply basic troubleshooting steps described in user manual. If you can not find a solution you should run service autotest and complete all steps. In case of an error encounter please follow the instructions through flowchart related with the error.
Page 51 Lack of Water Is water inlet tap Open the tap opened? Are environmental Do not run WM till enviromental conditions in product specifications are met conditions are OK? Check water pressure, is it Do not run WM till required plumping operations are between specified range in done and water pressure is in required range.
Page 52 Drain Pump Failure Do not run WM till enviromental conditions in Are environmental product specifications are met conditions are OK? Is pump filter clogged or is there a foreign object around pump Clean pump filter/remove foreign object propeller? Check PCB socket connections.
Page 53 Overflow Do not run WM till enviromental conditions in Are environmental product specifications are met conditions are OK? Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check pressure switch/sensor and valve connectors.
Page 54 Washer Heater or NTC Failure Do not run WM till enviromental conditions in Are environmental product specifications are met conditions are OK? Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check resistance and NTC connectors.
Page 55 Motor Error Do not run WM till enviromental conditions in Are environmental product specifications are met conditions are OK? Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check motor connectors.
Page 56 EPS Error Do not run WM till enviromental conditions in Are environmental product specifications are met conditions are OK? Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check EPS connectors.
Page 57 Dryer Board Communication Error Do not run WM till enviromental conditions in Are environmental product specifications are met conditions are OK? Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check dryer board connectors.
Page 58 Dryer Heater/Fan/Thermostat Error Are environmental Do not run WM till enviromental conditions in conditions are OK? product specifications are met Check dryer heater and thermostat Check if manual reset connectors & cables. Also check thermostat is triggered by Replace dryer heater group connectors on dryer board.
Page 59 Dryer NTC Error Do not run WM till enviromental conditions in Are environmental product specifications are met conditions are OK? Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check dryer board connectors.
Page 60 Sede Legale: via Leone XIII n°14 – 20145 Milano ITALY Cap. Soc. Euro 2.500.000,00 – Società con Socio Unico R.E.A. Milano 1544616 Cod. Fisc. – Part. IVA e n° Registro Imprese: 12287310150 www.ocean.it For product improvement, specifications and appearance in this manual are subject to change without prior notice.