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Table of Contents
Summary of Contents for ALLO NANO PBX
- Page 1 COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM...
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Page 2: Table Of Contents
ENERAL DID R OUTING 4.2.1 C DID R ONFIGURING OUTING IP S ETTINGS PSTN L ULES ETWORK ETTINGS YSTEM ETTINGS IRMWARE PGRADE DVANCE ETTINGS 4.9.1 A DVANCE ETTINGS 4.9.1.1 S ERVER COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... - Page 3 IELD UPPORT ESET EMORY ANDLING 8.10 NPA D IALING APPENDIX B: PHONES CONFIGURATION REQUIRED FOR NANOPBX INTEROPERABILITY ONFIGURATIONS SNOM IP P HONE ONFIGURATION PAP2 ATA INKSYS APPENDIX C: GLOSSARY OF TERMS COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM...
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Page 4: Introduction
Setting up and configuring the NanoPBX is a breeze with the user-friendly GUI and this document will show you just how easy it is! 1.1 Typical setup of NanoPBX Interconnection Diagram of NanoPBX COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 5: Nanopbx Technical Specifications
WEB interface accessible from LAN & WAN Password control Packet loss concealment Backup and Restore of configuration Adaptive jitter buffer Software Upgrade Signal discriminator Factory Reset Attenuation/Gain adjustment Date & Time Configuration COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 6: Hardware Specifications
Unit Weight 0.55 kg Operating Temperature 10°C to 40°C (50°F to 104°F) Operating humidity 10% to 90%, Non-condensing Storage temperature 0°C to 50°C (32°F to 122°F) Storage humidity 5% to 95%, Non-condensing COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 7: Getting Started With The Nanopbx
Connect an Analog phone to the any of the FXS ports of the NanoPBX and dial “* *” to get the WAN IP address of the NanoPBX. And then launch the web browser on the PC which is connected to the same network to get GUI Login Screen. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 8: Setting Up Features
NanoPBX using IP based protocol for signaling and Voice, examples are IP Phone, Soft Phone application. The NanoPBX can support up to 50 IP Extensions registration. Analog Extensions: COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 9: Create Ip Extensions
6. Queues: Enable this extension so that it can be visible when adding members to the Queue. 7. Voicemail: Enable this extension so that it can be visible when adding members to the Voicemail Group and Voicemail. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 10: Create Analog Extensions
6 . Queues: Enable this extension so that it can be visible when adding members to the Queue. 7 . Voicemail: Enable this extension so that it can be visible when adding members to the Voicemail Group and Voicemail. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 11: Editing / Deleting An Existing Ip Or Analog Extension
Once you click on the Edit button of an IP Extension then it will display the information of that particular IP extension. Here you can change the required details and then click on the Update Extension button to save the changes made. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 12: Voice Files
The file should be in GSM format. After this, you may enter Keypress Information if you like (see Keypress section for more info). When done, press the Upload button. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 13: Recording Voice Files
(Example in the screen shot key press 5 goto Extension). Then Press the +Add button to continue, then in the keypress action select the extension COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 14: Moh (Music On Hold)
An IVR can be ‘chained’ with other IVR’s creating a multi-level IVR system. Example 1: “Welcome to ACME Corp! If you know your party’s extension, please dial it now. Press 1 for Customer Service Press 2 for Billing Press 3 for Shipping” COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 15: Create An Ivr
Select step as 3 and type as Play IVR and click on Add button Select the voice file as Msg2 which was created in Create Voice file section. And select the Loop as 3 so COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 16: Ivr Schedules
2. Description: A short description of the schedule 3. IVR Menu: The IVR to be played. 4. Day / Time Range: The days and start/end time to play the selected IVR COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 17: Queues
Extensions that answer the call in the queue. • A strategy for how to handle the calls in the queue and distribute the calls in the queue. • Music played while waiting in the queue. • COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 18: Configuring A Queue
2. Ring in use: Set this to no if you want the queue to avoid sending calls to members who are on phone (in use state) 3. Wrap-Up Time: After a call is finished, the time it takes an extension to become available again to become available in the queue COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 19: Voicemail Group
1. Group Name: the name of the Voicemail Group 2. Available Members: the list of available extensions that could be part of this Voicemail Group 3. Members in Group: the list of extensions that belong to this Voicemail Group COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 20: Accessing, Retrieving & Managing Voice Mail
0 Switch to new Messages • 1 Switch to old Messages • 2 Switch to Work Messages • 3 Switch to Family Messages • 4 Switch to Friends Messages • 3 Advanced options • COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 21: Settings
General: This is where you can configure the General Settings of the NanoPBX. General Settings Details 1. Change Admin Password: This field allows you to change the Admin password. This field is case sensitive and the maximum password length is 25 characters. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 22: Did Routing
A DID is an incoming phone number. DID Routing is a feature that enables incoming calls to be routed directly to selected stations without attendant assistance. 4.2.1 Configuring DID Routing Navigation: SETTINGS > DID Routing: This is where you setup your DID Routing COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 23: Oip Settings
Apply any Codec Settings required. You can prioritize your active codec’s by using the up and down buttons. After you have entered the details, click the Create VoIP Account button at the bottom. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... - Page 24 10. DTMF Mode: This parameter sets the payload type for DTMF using RFC2833 11. NAT: It should be check if the device is behind a NAT router. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM...
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Page 25: Pstn Line
Make sure to click the APPLY CHANGES tab in the top navigation bar, after adding any new VoIP account, or editing / deleting. 4.4 PSTN Line Navigation: SETTINGS > PSTN Line: Here you can configure the PSTN Line Settings COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 26: Dialout Rules
=> VoIP / SIP trunk via ITSP gateway => LINE / PSTN trunk via FXO port 4.5.1 Configuring Dial Out Navigation: SETTINGS > DialOut Rules: This is where you configure DialOut Rules. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... - Page 27 014567807890 numbers, so that 01 will be stripped off from the dialed digits and only 4567807890 are dialed through VoIP Provider1. (Where as a VoIP Provider1 is an account which is COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM...
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Page 28: Network Settings
6. DNS 2: the IP address corresponding to a DNS server* Important Note: DHCP mode isn't recommended. Or trouble may arise when end user need to change registration server address caused by revised IP. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 29: System Settings
2. Restore Configuration: Allow you to upload a backup file to the NanoPBX, which is restored instantly System Reset: By applying this feature, the system will be reset, meaning all settings, extensions, COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 30: Firmware Upgrade
Important Note: While upgrading the firmware, please make sure that there won’t be power or network disturbances & also make sure to take backup of configuration if any. 4.9 Advance Settings COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 31: Advance Settings
IP Phone for the IP Extension users. IP Phone will indicate the same Message Waiting Indication to user by either shutter tone on handset or by blinking the LED on IP Phone. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 32: Voice Activity Detection
PBX. 4.10 Manage System The administrator of the NanoPBX can remotely reboot the NanoPBX by pressing the “Reboot” button at COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 33: Port Configuration
4FXS and 4FXO Mode to 6FXS and 2FXO Mode. It may damage your NanoPBX Unit. 5. Status Navigation: STATUS: This is where you can check the overall status of your NanoPBX, including Memory COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... - Page 34 > Network Settings for more info). Under “Client Status” you will see all the users and the extensions connected to the NanoPBX. Also • you can sort out the extension by clicking in the extension. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM...
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Page 35: Report
Reports will generate and save as a CSV format by pointing to Export as CSV in Report tab of NanoPBX. 6.2 CDR Cleanup Entire call details records (CDR) are cleared by pointing to Delete All CDR Report in the Report tab of NanoPBX COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 36: Cdr Custom Search
2. Inform the third party that they are about to receive a call 3. Once transferor hangs up the call, the original caller and the party you transferred to are now connected COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 37: Blind Transfer
Forward feature enables incoming calls to be redirected to any other telephone in the country. Outgoing calls can still be made even after you have activated Call Forward. Only incoming calls are redirected to COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 38: Call Parking
NanoPBX memory card slot. Never force it into the slot. If it fails to insert into the slot fairly effortlessly, make sure it’s facing the right direction. Power-off NanoPBX before inserting or removing memory card. COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... -
Page 39: Npa Dialing
Register Expires: 60 sec 10. Appendix C: Glossary of Terms Analog Telephone Adapter: Used to connect a standard telephone to a high-speed modem to facilitate VoIP and/or fax calls over the Internet. DHCP COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM... - Page 40 Local Area Network: A LAN is a group of computers and associated devices that share a common communications line or wireless link and typically share the resources of a single processor or server within a small geographic area (for example, within an office building). NETMASK COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM...
- Page 41 Internet Protocol. Such data network may be the Internet or a corporate Intranet. Wide Area Network. A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local-area networks (LANs). COPYRIGHT 2009-2010 ALLO.COM - VISIT US ONLINE AT WWW.ALLO.COM...
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