Advertisement
Limited Warranty
Your Sealy heated products have a five year warranty from KATA USA INC. and will be
covered on defects in materials and workmanship for the original purchaser only, valid
from the initial date of retail purchase and not transferable.
At KATA's discretion, they will either repair or replace this heated product or any
component of this product found to be defective during the warranty period. Replacement
will be made with either a new or remanufactured product or components. If the product
is no longer available, replacements may be made with a similar product of equal or greater
value. This is your exclusive warranty. DO NOT attempt to repair or adjust any electrical or
mechanical functions on this product. Doing so will void this warranty.
Keep the original sales receipt as proof of purchase shall be required to obtain warranty
support. KATA, or any retail stores selling this Sealy heated product, does not have the right
to alter, modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any negligent
use or misuse of the product, use of improper voltage or current, use contrary to the
operating instructions, or the disassembly, repair or alteration by anyone other than KATA
or an authorized service center. Further, the warranty does not cover Acts of God, such as
fire, flood, hurricanes and tornadoes, or force majeure, such as damage from arson,
blackouts, riots or vandalism.
KATA should be reliable for any incidental or consequential damages caused by the
breach of any express, implied or statutory warranty or condition. Except to the extent
prohibited by applicable law, any implied warranty condition of merchantability or fitness
for a particular purpose is limited in duration to the duration of the above warranty.
Some provinces, states or jurisdictions do not allow the exclusion of limitation of incidental
or consequential damages or limitations on how long an implied warranty last, so the
above limitations may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from province to province, state to state or
jurisdiction to jurisdiction.
Please use below customer service contact information to reach KATA regarding your
warranty concerns. Please contact us before sending any product back in order to have
better identify with your concern.
Advertisement
