Warranty (U.s.a.); Product Service - Panasonic SA-HE100 Operating Instructions Manual

RQT6208
1.
Warranty (U.S.A.)
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infanteria, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic/Technics Audio Products
Limited Warranty
Panasonic Consumer Electronics Company or Panasonic Sales Company
(collectively referred to as "the Warrantor") will repair or replace this product
with new or refurbished parts or equivalent product, free of charge in the
U.S.A. or Puerto Rico, in the event of a defect in materials or workmanship
as follows {all time periods commerce from the date of original purchase):
AUDIO PRODUCTS—abor and parts for one (1) year.
ALL AUDIO RACKS {cabinets)—parts only 30 days.
TECHNICS STAND ALONE SPEAKERS, SUBWOOFER SPEAKERS-
labor and parts for three (3) years.
USB READER-WRITER, PERSONAL COMPUTER CARD ADAPTERS-
(when applicable)—exchange defective unit with a new or refurbished one
for one {1) year.
ACCESSORIES-HEADPHONES, CARTRIDGES, MICROPHONES,
ADAPTERS-labor and parts for ninety (90} days.
RECHARGEABLE BATTERIES-—(when applicable)-exchange defective
item for new one for ten (10) days. Non-rechargeable batteries are not
warranted.
SD MEMORY CARDS, RECHARGEABLE BATTERY PACK-(when
applicable}-exchange defective item for new one for ninety (90) days. Non-
rechargeable battery packs are not warranted.
Carry-in or mail-in service in the U.S.A. can be obtained during the
warranty period by contacting a Panasonic Services Company {PASC}
Factory Servicenter listed in the Servicenter Directory. Or call toil free,
1-800-211-7262 to locate a PASC authorized Servicenter. Carry-in or mail-in
service in Puerto Rico can be obtained during the warranty pericd by calling
the Panasonic Sales Company telephone number fisted in the Servicenter
Directory.
This warranty is extended only to the original purchaser. A purchase
receipt or other proof of date of original purchase will be required before
This warranty only covers failures due to defects in materials and
workmanship which occur during normal use and does not cover normal
wear to the stylus {when applicable) or a dealer installed cartridge or stylus.
The warranty does not cover damages which occur in shipment or failures
which are caused by products not supplied by the warrantor, or failures
which result from accident, misuse, abuse, neglect, mishandling, faulty
installation, misapplication, set-up adjustments, maladjustment of consumer
controis, improper operation or maintenance, improper antenna, inadequate
signat reception or pick-up, alteration, modification, power line surge,
improper voltage supply, ightning damage, commercial use, such as; hotel,
office, restaurant, or other business or rental use of the product, or service
by anyone other than a PASC Factory Servicenter or a PASC authorized
Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSION
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY,
INCLUDING WITHOUT LIMITATION, DAMAGE TO TAPES, RECORDS
OR DISCS. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE
WARRANTY PERIOO SET FORTH ABOVE. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above exclusions or
limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
warranty service is rendered. lf a problem with this product develops during or after the warranty
period, you may contact your dealer or Servicenter. If the probiem is not
handled to your satisfaction, then write to the Consumer Affairs Department
at the company address indicated above.
If you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Attach a postage-affixed letter, detailing the complaint, to the outside of the carton.
Do NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product Service
Damage requiring service — The unit should be serviced by
qualified service personnel if:
{a) The AC power supply cord or the plug has been damaged; or
{b) Objects or liquids have gotten into the unit; or
{c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked
change in performance; or
(e) The unit has been dropped or the cabinet damaged.
Servicing — Do not attempt to service the unit beyond that
described in these operating instructions. Refer all other
servicing to authorized servicing personnel.
Replacement parts — When parts need replacing ensure the
servicer uses parts specified by the manufacturer or parts that
have the same characteristics as the origina! parts.
Unauthorized substitutes may result in fire, electric shock, or
other hazards.
Safety check — After repairs or service, ask the servicer to
perform safety checks to confirm that the unit is in proper
working condition.
| Product information |
For product information or assistance with product operation:
In the U.S.A., contact the Panasonic Customer Call Center at 1-
800-211-7262, or e-mail consumerproducts @ panasonic.com, or
web site (http:/Avww.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre
at 905-624-5505, web site (www.panasonic.ca), or an authorized
Servicentre closest to you.