Do you have a question about the S11 and is the answer not in the manual?
Questions and answers
Alexis D Mathews
February 16, 2025
I can't get my vacuum to work it keeps saying empty dirty water tank even though it is washed out and clean and I can't find anywhere to purchase a new dirty water tank. I'm highly disappointed in the fact that I cant use it nor find replacement parts for it please help me fix this issue
1 comments:
Mr. Anderson
February 16, 2025
If your Sunsmai S11 vacuum keeps saying "empty dirty water tank" despite it being clean, try the following steps:
1. Ensure the dirty water tank is properly installed. 2. Check if the sensor inside the tank is clean and free of debris. 3. Empty and rinse the dirty water tank thoroughly. 4. Restart the vacuum after reinstalling the tank.
For purchasing a new dirty water tank, the provided context does not contain relevant information. You may need to contact the manufacturer via email at sunsmai0208@outlook.com.
Window cleaner robot, smart window cleaner with automatic water spray (2 pages)
Summary of Contents for Sunsmai S11
Page 1
UNSMAI Cordless Wet Dry Vacuum Cleaner UNSMAI User Manual Should you have any questions about Our Product or Customer Service, please contact with us by email sunsmai0208@outlook.com for help. Thanks !
Page 3
This product is for home use. Please do not use it outdoors. Do not disassembles, repair, or refit cleaner without authorization. Do not modifies or attempt to repair cleaner except as indicated in the manual for use and care. Do not uses the product of an environment with a risk of fire or explosion. Do not uses cleaner to pick up flammable materials, such as gasoline, lighter fluid .
Page 4
Handle Main Body Li-ion Battery Pack Roller Brush Hard Roller Brush HEPA Filter HEPA Hard Brush Cleaning Tool Drying Tray Charging Station Adapter User Manual Accessories may be slightly different the pictures are for reference, please subject to the received products or confirm with the seller.
Switch Button Eco/Max Mode Spray Button Body Handle Self-Cleaning Button Clean Water Tank Digital Display Volce Switch Dirty Water Tank Release Button Dirty Water Tank Li-ion Battery Pack Brush Guard Battery Pack Release Button Front View...
Roller Brush Lock Battery Slot Scroll Wheel Scraper Small Scroll Wheel Brush Base Drying Tray DC power Socket Charging Station...
Page 8
The indicator will light up white when the cleaner is in Eco Mode. The indicator will light up white when the cleaner is in Max Mode. It shows the Working Time for“Switch to ”to“now”. The indicator will flash RED slowly when Clean Water Tank is short of water, please fill up with clean water.
Page 9
1.Take out the Handle, Main Body,Li-ion Battery Pack,Clean Water Tank,Dirty Water Tank Set, Roller Brush, Charging Station, Drying Tray,Cleaning Tool from the package. 2.Insert the handle into main body of cleaner until you hear a click. 3.Turn over the clean water tank, insert it into the main body along with the clean water tank slot until you hear a click.
Page 10
6. Insert the roller brushed with the base of the brush, rotate the roller brush so that the brush can align with the brush. meanwhile, make sure that the lock can align with the lock hole, then lock the roller brush. 1.The cleaning water tank is located on the back of the main body.Grasp the top of the water tank with your fingers and pull it upwards to remove it.
Page 11
1. Insert the drying tray into the charging station as follows. 2. Place the charging station near the wall,plug the DC power socket of the adapter into the DC powers socket of the charging station, and then plug the adapter into the power socket. 3.
Page 12
2. Press the switch button on the handle to turn on the cleaner. Press the Eco/Max Mode Buttons to switch the suction power. Switch Button Eco/Max Mode Spray Button ****** Important tips: Please choose the hard roller brush for areas with a short rug. Please DO NOT use cleaner in the LONG rug areas.
Page 13
The cleaner can clean the roller brush and pipeline automatically on Self-Cleaning Base: 1).Please make sure there is enough clean water in the clean water tank, empty dirty water tank before self-cleaning. 2). Place cleaner on the charging station, plug in the power supply well. 3).Press the Self-Cleaning button,the indicator will be white and flash slowly,and the clean- er will spray the clean water, clean the roller brush and pipeline automatically, meanwhile, it...
Page 14
1). Press the release button of dirty water tank, and take the dirty water tank out. Take out the HEPA and the cap. HEPA Filter 2). Pour the debris into the dustbin, pour the dirty water into washbasin. Clean the dirty water tank, the cap, and the HEPA with clean water.
Page 15
1). Please dry the main body,clean water tank,dirty water tank brush base HEPA Charging Station, drying tray then store them. 2). The roller brush can be stored in the drying tray The Dirty Water Tank must be cleaned and dried after every single cleaning to avoid mildew or smell.
Page 16
Working Mode Eco Mode/Max Mode ※ The data comes from the lab of Sunsmai. It may be slightly different from the users data due to different usage or working environment, please subject to the actual products. For continuous product improvement, we reserve the right to any technical and design change...
Page 17
Problems Possible Reasons Solutions Please check the connection with power supplies The power supply does not connect well. supply. Cleaner isn't connected well with Cleaner cannot be charged. Please replace cleaner on the charging station. charging station. Please check the battery capacity and fully charge The battery capacity is low.
Page 18
Error Code Causes Solutions Replace the adaptor Charging overvoltage FF:01 Replace the adaptor FF:02 Charging overcurrent NTC open/short circuit FF:03 Replace the battery pack FF:04 Internal disconnection of the Replace the battery pack battery pack Rechargeable battery voltage is Replace the battery pack FF:05 too low Replace the battery pack...
Page 19
Content of Hazardous Substances Component Plastic Cables Metal Adapter Electronic Rubber Shell Parts Components Components Cadmium(Cd) Lead(Pb) Mercury(Hg) Hexavalent Chromi- um(CrVI) Polybrominated Biphenyls(PBB) Polybrominated Diphenyl Ethers(P80E) Bis (2-«thylhexyl) Phthalate<t>EHP) Butyl Benzyl Phthal- ate(BBP) Dibutvl Phthalate(DBP) Diisobutyl Phthal- ate(DIBP) The lifetime of the components for environmental protection concerns is 10 years The time is valid under the use conditions often manual.
Page 20
The symbol for the product or its packaging indicates that this product may not be treated as household waste.Instead it should be taken to the appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly.
Need help?
Do you have a question about the S11 and is the answer not in the manual?
Questions and answers
I can't get my vacuum to work it keeps saying empty dirty water tank even though it is washed out and clean and I can't find anywhere to purchase a new dirty water tank. I'm highly disappointed in the fact that I cant use it nor find replacement parts for it please help me fix this issue
If your Sunsmai S11 vacuum keeps saying "empty dirty water tank" despite it being clean, try the following steps:
1. Ensure the dirty water tank is properly installed.
2. Check if the sensor inside the tank is clean and free of debris.
3. Empty and rinse the dirty water tank thoroughly.
4. Restart the vacuum after reinstalling the tank.
For purchasing a new dirty water tank, the provided context does not contain relevant information. You may need to contact the manufacturer via email at sunsmai0208@outlook.com.
This answer is automatically generated