Viking C-1000 Specifications

"Caller ID Update"
Sales... (715) 386-8861
Sales@VikingElectronics.com
Viking products are constantly evolving to better serve our customer's needs. The RG-10
and C-1000 are prime examples of this.
In response to our customer's request for Caller ID support, Viking engineers have been
hard at work developing the next generation of Caller ID compatible devices. The new C-
1000 CID will pass caller ID through to Caller ID compatible phones and the RG-10A will not
only support Caller ID, but will also feature an improved ring generator. The ring generator
will ring even more phones and reshape square ring waves to make them more compatible
with peripheral equipment. In addition, talk battery will be boosted for extending the line.
If you currently own an RG-10 or C-1000 and would like to use Caller ID features, fixes are
available... There are two available methods for you to upgrade your products to support
Caller ID:
1.) You may send your unit back to Viking to be updated
for the cost of $30.00 + Shipping & Handling (Credit Cards
Only). To do this, contact Viking's Technical Support and
tell them you would like the "Caller ID Update" for your
product. You must provide the following information:
Name,
Company (If Any)
Address
City, State Zip
Phone, Fax, E-mail Address (If sending by e-mail)
Product Serial #
Viking will then issue you a "Return Authorization #." You
must return the product to Viking with the "Return
Authorization #." Viking will then update or replace the
unit within 2 weeks. For rush orders (3 day turn-around
from receipt), an additional $10.00 + Shipping & Handling
will be charged.
For a return/repair or credit authorization #, contact Product Support at...
Created by Viking Electronics to keep you Informed!
24 Hour Fax Back System... (715) 386-4345
http://www.VikingElectronics.com
Phone: (715) 386-8666
E-mail: ra@vikingelectronics.com
For new product information, contact sales at...
Phone: (715) 386-8861
E-mail: info@vikingelectronics.com
Product Support... (715) 386-8666
Tech@VikingElectronics.com
2.) You may also return your IN WARRANTY product to a
distributor for credit along with any order of an SP257
(RG-10 with Caller ID Update). These special units also
cost an additional $30.00 above and beyond the cost of
the product. To do this, contact Viking's Technical Support
and tell them you would like a "Return for Credit in
Exchange for an SP257(RG-10) or C-1000 CID." You must
provide the following information:
Name
Company (If Any)
Address
City, State Zip
Phone, Fax, E-mail Address (If sending by e-mail)
Product Serial #
Viking will then issue you a "Return for Credit #." You
must return the product to the distributor with the "Return
for Credit #" and an order for a new SP257 or C-1000 CID.
05/06/99
May '98