64 Samsung Notes Charging the battery 64 Samsung Members Nano-SIM card and eSIM 65 Samsung Kids microSD card 65 Samsung Global Goals Turning the device on and off 66 Samsung TV Plus Initial setup 66 Galaxy Shop Samsung account 66 Galaxy Wearable...
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Table of Contents Settings 103 Google 103 Advanced features 78 Introduction 104 Motions and gestures 78 Samsung account 105 Dual Messenger 78 Connections 105 Digital Wellbeing and parental 80 Wi-Fi controls Bluetooth 106 Device care 83 NFC and contactless payments...
Getting started Device layout and functions Speaker Proximity/Light sensor Front camera Volume button XCover button Side button Touch screen Multipurpose jack (USB Type-C) Headphone jack Microphone GPS antenna Rear camera Flash NFC antenna Back cover Main antenna Speaker Microphone...
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If you use the device with its glass or acrylic body broken, there may be a risk • of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre. If dust or foreign materials enter the microphone, speaker, or receiver, or if these •...
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Getting started Hard buttons Button Function Press and hold to turn the device on or off. • Side button Press to turn on or lock the screen. • Press twice to open the app or feature you set. • Side button + Press simultaneously to capture a screenshot.
Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively.
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Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device. Removing the battery Remove the back cover.
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Getting started Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device. Do not remove the battery before removing the charger. This may damage the device.
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Decrease the screen brightness. • Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any •...
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If the device is not charging properly, take the device and the charger to a • Samsung Service Centre or an authorised service centre. Remove the battery before storing your device when it will not be in use for a •...
Replace the battery and back cover. Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not • responsible for any damages or inconveniences caused by lost or stolen cards.
Your device’s SD card capacity may vary from other models and some SD cards may not be compatible with your device depending on the SD card manufacturer and type. To check out your device’s maximum SD card capacity, refer to the Samsung website.
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Doing so can cause data to be damaged or lost or cause damage to the external storage or phone. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Getting started Formatting the SD card An SD card formatted on a computer may not be compatible with the device. Format the SD card on the device. Open Settings and tap Device care → Storage. Swipe to the left to access the SD card page. Tap →...
Alternatively, open Settings and tap Accounts and backup → Manage accounts → Add account → Samsung account. Sign in to your Samsung account. If you do not have a Samsung account, tap Forgot password or don’t have an account? → Create account.
You can find your ID or reset your password after you enter the required information. Signing out of your Samsung account When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device.
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Getting started In the previous device, tap Allow. Your new phone will recognise the previous device and a list of data you can transfer will appear. On your new phone, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.
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Smart Switch. On the computer, open Smart Switch. If your previous device is not a Samsung device, back up data to a computer using an app provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Getting started Understanding the screen Controlling the touch screen Tapping Touching and holding Tap the screen. Touch and hold the screen for approximately 2 seconds. Dragging Double tapping Touch and hold Double tap the an item and drag screen. it to the target position.
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Getting started Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
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Getting started Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
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Getting started Editing the Home screen On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap •...
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Getting started Launching Finder Search for content on the device. On the Apps screen, tap Search. Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Moving items Drag an item to a new location.
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Getting started Moving apps from a folder • Drag an app to a new location. Deleting a folder • Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can access your favourite apps and features from the Edge panels.
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Getting started Lock screen Pressing the Side button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side button to turn on the screen.
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Getting started Icon Meaning LTE network connected 5G network connected LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature turned on Location services being used Call in progress Missed call New text or multimedia message Alarm turned on Mute mode / Vibration mode Flight mode turned on...
Getting started Notification panel When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Getting started Tap each button to turn the specific feature on or off. To access more detailed settings, tap the button’s text or touch and hold a button. To edit buttons, tap → Edit. Controlling media playback Control media on your phone and connected nearby devices on the notification panel. Open the notification panel and tap Media output.
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Getting started Changing the input language → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by tapping Changing the keyboard On the navigation bar, tap to change the keyboard.
Getting started : Share video links. • : Enter emojis. • : Attach GIFs. • : Enter stickers. • : Change the keyboard size. • : Open the text editing panel. • Some features may not be available depending on the carrier or model. Copying and pasting Touch and hold over text.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Galaxy Store app. Browse apps by category or tap to search for a keyword.
Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To access your app permission settings, open Settings and tap Apps. Select an app and tap Permissions. You can check the app’s permissions list and change its permissions. To check or change app permission settings by permission category, open Settings and tap Apps →...
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Apps and features Making calls from call logs or contacts list Open the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is turned off, tap → Settings → Other call settings, and then tap the Swipe to call or text switch to turn it on.
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Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Open the Phone app, tap → Settings → Block numbers, and then select contacts or phone numbers to save in the blocked numbers list. When blocked numbers try to contact you, you will not receive notifications.
Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.
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Apps and features : Make a video call. • : Compose an email. • Deleting contacts Open the Contacts app and tap → Edit. Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.
Apps and features Messages Introduction Send and check messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Open the Messages app and tap Add recipients and enter a message. To record and send a voice message, touch and hold , and say your message.
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Apps and features Checking messages Open the Messages app and tap Conversations. On the messages list, select a contact or a phone number. To reply to the message, tap the message input field, enter a message, and then • To adjust the font size, spread two fingers apart or pinch on the screen. •...
Apps and features Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette Do not take pictures or record videos of other people without their permission. • Do not take pictures or record videos where legally prohibited. •...
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Apps and features to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail...
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Apps and features Using zoom features To zoom in or out while using the rear camera, select the desired zoom icon on the preview screen. You can also select the desired zoom level from the zoom level list that appears when you tap the zoom icon.
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Apps and features Options for current shooting mode On the preview screen, use the following options. : Turn the flash on or off. • : Select the length of the delay before the camera automatically takes a picture. • 3:4: Select an aspect ratio for pictures. •...
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Apps and features Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. to take a picture. Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a picture.
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Apps and features Fun mode Take pictures or record videos with various effects. On the shooting modes list, tap FUN. Select an effect. Tap the effect button to take a picture. To record a video, touch and hold the effect button. Portrait mode By using Portrait mode, you can capture pictures where the background is blurred and the subject stands out clearly.
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Apps and features Pro mode Capture pictures while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a picture. Available options : Reset the settings.
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Apps and features Food mode Take pictures of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. A frame will appear on the screen and the area outside the frame will be blurred. To resize the frame, drag a corner of the frame. Tap the area you want or drag the frame to move it.
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Apps and features Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video.
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Apps and features Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features Scene optimiser: Set the device to adjust the colour settings and apply the • optimised effect automatically depending on the subject or scene. Scan QR codes: Set the device to scan QR codes from the preview screen.
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Apps and features General Auto HDR: Take pictures with rich colours and reproduce details even in bright and • dark areas. Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the picture. •...
Apps and features Gallery Introduction Access images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Open the Gallery app. Search for images and videos. More options Sync images and videos.
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Apps and features Viewing images Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options View the content on a large screen using the Smart View feature. Image and video thumbnail Modify the image.
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Apps and features Viewing videos Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. View the content on a Configure the caption large screen using the...
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You can access images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: Open the AR Zone app. • Open the Camera app and tap MORE → AR ZONE. •...
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Apps and features Follow the on-screen instructions to create an emoji. More options My emojis list Edit the emoji. Selecting an AR emoji to use Open the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Open the AR Zone app, tap AR Emoji Studio →...
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Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions. Open the AR Zone app and tap AR Emoji Studio.
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The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung Keyboard. Tap the emoji icon. Select one of your emoji stickers. The emoji sticker will be inserted.
Apps and features Multi window (Using multiple apps at once) Introduction Run two apps at the same time in split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
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Apps and features Launching Multi window by swiping the screen You can launch Multi window by swiping the screen. Swipe with two fingers from the bottom of the screen towards the middle of the screen. The screen will change to the split screen view. To change to the pop-up view, swipe from the top corner towards the middle of the screen.
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Apps and features Using additional features Using the multi window menus When you tap the multi window handle, the available menus will appear. Multi window handle Split screen view Pop-up view Adjusting the window size Drag the circles between the app windows to adjust the size of the windows. When you drag the circles between the app windows to the edge of the screen, the window will be maximised.
Browse the internet to search for information and bookmark your favourite webpages to access them conveniently. Open the Samsung Internet app. Enter the web address or a keyword, and then tap Go. If the toolbar does not appear, swipe downwards slightly on the screen.
Using Samsung Health Open the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap → Edit home.
You can also share information with others in the Galaxy users’ community or check the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code. Samsung Global Goals The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society.
This app may not be available depending on the carrier or model. Galaxy Shop Access the Samsung website and check various information related to products. Open the Galaxy Shop app. This app may not be available depending on the carrier or model.
Apps and features Syncing events with your accounts Open Settings, tap Accounts and backup → Manage accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to turn it on. To add accounts to sync with, open the Calendar app and tap →...
Apps and features Restoring reminders Restore reminders that have been completed. On the reminders list, tap → Completed. Select a reminder to restore and tap Restore. Reminders will be added to the reminders list and you will be reminded again. Deleting reminders To delete a reminder, select a reminder and tap Delete.
Apps and features Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Open the Clock app. Calculator Perform basic arithmetic or scientific calculations. Open the Calculator app. : Check the calculation history. To clear the history, tap Clear history. To close the •...
Apps and features Changing the performance mode You can change the game performance mode. Open the Gaming Hub app, tap More → Game Booster → Game optimisation, and then select the mode you want. Performance: This focuses on giving you high performance while playing games. •...
The devices you can connect may vary depending on the region. Available • features may differ depending on the connected device. Connected devices’ own problems or defects are not covered by the Samsung • warranty. When problems or defects occur on the connected devices, contact the...
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Open the Gallery app and select an image. and select a sharing method you want. You may incur additional charges when sharing files through the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices through Wi-Fi Direct or Bluetooth.
Select an option. No one: Do not allow others to find your phone. • Contacts only: Only allow Samsung users in your contacts to share with your • phone. Anyone nearby: Allow any nearby devices to share with your phone.
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Apps and features On your phone, open Settings, tap Connections → Bluetooth → → Advanced settings, and then tap the Music Share switch to turn it on. You can use additional features, such as setting who to share your device with, by tapping Music Share.
Apps and features Smart View (Mirroring on a TV screen) View your phone’s displayed content on a large screen by connecting your phone to a screen mirroring-enabled TV or monitor. Open the notification panel, swipe downwards, and then tap (Smart View). Select a device to mirror your phone’s screen.
Apps and features Accessing data and notifications from your device on the computer Open the Phone Link app on the computer and select a category you want. Apps Photos Calls Messages Your device Notifications Available features and menus may vary depending on the device’s software version, app version, or model.
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Apps and features YouTube: Watch or create videos and share them with others. • Photos: Search for, manage, and edit all your pictures and videos from various • sources in one place. Google: Search for items on the internet or your device. •...
To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions. Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
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Settings Flight mode: Set the device to turn off all wireless functions on your device. You can • use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
Settings Wi-Fi Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. Select a network from the Wi-Fi networks list.
Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth Samsung is not responsible for the loss, interception, or misuse of data sent or • received through Bluetooth. Always ensure that you share and receive data with devices that are trusted and •...
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Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it The detected devices will be listed. Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode.
Settings NFC and contactless payments (NFC-enabled models) You can use your phone to read near field communications tags (NFC) that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The battery contains a built-in NFC antenna.
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to turn it on. When the data saver feature is turned on, the icon will appear on the status bar.
Advanced, and then tap the Hidden network switch to turn it off. If you turn on the Auto Hotspot feature, you can share your phone’s mobile data • connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features.
• when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds. Call & text on other devices: Connect your tablet and phone to use calling and •...
Settings Multi control: Use a mouse and keyboard connected to a Samsung computer that • supports this feature on your phone. Smart View: View your phone’s displayed content on a large screen by connecting • your phone to a screen mirroring-enabled TV or monitor. Refer to Smart View more information.
Settings Using routines Adding routines On the Settings screen, tap Modes and Routines → Routines. and select a routine you want or tap to add your own routines. If you want to set the routine’s running condition to manual, tap Start manually. This option will appear only when there are no running conditions set.
Settings System sound: Change the sound to use for certain actions, such as charging the • device. Volume: Adjust the device’s volume level. • Call vibration: Change the call vibration settings. • Notification vibration: Change the notification vibration settings. • System vibration: Set the device to vibrate for actions, such as controlling the touch •...
Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker. On the Settings screen, tap Sounds and vibration →...
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. Light / Dark: Turn Dark mode on or off. • Dark mode settings: Reduce eye strain by applying the dark theme when using the •...
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features. On the Settings screen, tap Battery. Power saving: Turn on power saving mode to extend the battery’s usage time. •...
Settings Home screen Configure settings for the Home screen, such as the screen layout. On the Settings screen, tap Home screen. Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. Screen lock type: Change the screen lock method. •...
• Lost device protection: Turn the Find My Mobile feature on or off. Access • smartthingsfind.samsung.com to track and control your lost or stolen phone. You can also check the location of the wearable devices connected to this phone. App security: Scan apps and keep your device safe from malicious software.
Settings Permission manager: Allow or disallow apps to access features or data on your • device. Additional privacy controls: Control access to features such as the microphone and • clipboard. More privacy settings: Configure additional privacy settings. • Some features may not be available depending on the carrier or model. Face recognition You can set the device to unlock the screen by recognising your face.
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Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.
Samsung account appears, tap Turn on. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it.
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Settings Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Open the Secure Folder app and tap → Add files. Tap Images, tick images to move, and then tap Done.
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Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Open the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.
On the Settings screen, tap Security and privacy → More security settings → Secure Wi-Fi. Tap Protection plan → Upgrade and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account. Follow the on-screen instructions to complete the purchase.
Settings Location Change settings for location information permissions. On the Settings screen, tap Location. App permissions: Check the list of apps that have permission to access the device’s • location and edit the permission settings. Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase •...
Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google Account, or transfer data to or from other devices through Smart Switch.
Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. To check the backup data for other devices in your Samsung Cloud, on the • Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
Settings Motions and gestures: Turn on the motion feature and configure settings. Refer to • Motions and gestures for more information. One-handed mode: Turn on one-handed operation mode for your convenience when • using the device with one hand. Smart suggestions: Set the device to analyse key information in the selected text or •...
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
Settings Walking monitor: Turn on the walking monitor to monitor the amount of time you • use your device while walking. Volume monitor: Turn on the volume monitor to protect your hearing. • Parental controls: Manage your children’s digital use. •...
The available capacity may change when you update the device. You can check the available capacity of the internal storage in the Specification • section for your device on the Samsung website. Memory On the Settings screen, tap Device care → Memory.
If the battery remains fully discharged or removed from the device, the time and date is reset. Samsung Keyboard settings: Change the settings for the Samsung Keyboard. • Keyboard list and default: Select a keyboard to use by default and change the •...
Settings Mouse and trackpad: Change the settings for an external mouse or trackpad. • Passwords, passkeys, and autofill: Change your preferred service or manage all • services for passwords, passkeys, and autofill. Reset: Reset your device’s settings or perform a factory data reset. •...
Settings Interaction and dexterity: Customise the settings to improve accessibility for users • who have reduced dexterity. Advanced settings: Configure settings for Direct access and notification features. • Installed apps: Check out accessibility services installed on the device. • About Accessibility: Check the Accessibility information. •...
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. Status information: Check out various device information, such as the SIM card • status, Wi-Fi MAC address, and serial number. Legal information: Access legal information related to the device, such as safety •...
Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers • other than Samsung.
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Usage notices You can see the touch screen clearly even in strong outdoor sunlight by • automatically adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. ‒...
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Usage notices Your device contains magnets. Keep it away from credit cards, implanted medical • devices, and other devices that may be affected by magnets. In the case of medical devices, keep your device more than 15 cm apart. Stop using your device if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.
Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure • they are compatible with the device before purchase. Use only Samsung-approved accessories. Using unapproved accessories may cause •...
Usage notices Maintaining water and dust resistance Your device is water- and dust-resistant and meets the following international standards. IP68 water resistance rating certification: According to the requirements of the • IEC 60529 standard, it was tested in 15-35 °C, 86-106 kPa, 1.5 m fresh water for 30 minutes without moving.
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The device can be damaged if an accessory or charger is connected when the multipurpose jack is not yet dry. The water and dust resistance of your Samsung Galaxy device is not permanent and may diminish over time because of normal wear and tear.
If the lower part of the device overheats, it could be because the connected • USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. When using a wireless charger, do not place foreign materials, such as metal •...
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Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a • while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.
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Usage notices Precautions for device overheating If you begin to feel uncomfortable because of the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats, the screen brightness, the screen refresh rate, and the •...
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Usage notices Precautions for operating environment Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. •...
Before contacting a Samsung Service Centre or an authorised service centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device.
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• Ensure that your device software is updated to the latest version. • If the touch screen is scratched or damaged, visit a Samsung Service Centre or an • authorised service centre. Your device freezes or encounters a fatal problem Try the following solutions.
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Appendix Resetting the device If these methods do not solve your problem, perform a factory data reset. Open Settings and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
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Restart the device. If you are still having trouble with the camera app after trying • these tips, contact a Samsung Service Centre or an authorised service centre. Picture quality is poorer than the preview The quality of your pictures may vary, depending on the surroundings and the •...
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On your phone, open Settings, tap General management → Reset → Reset Wi-Fi • and Bluetooth settings → Reset settings to reset network settings. You may lose registered information when performing the reset. If these tips do not solve the problem, contact a Samsung Service Centre or an authorised service centre.
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.
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No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung • Electronics Co., Ltd. ®...
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