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Usage notices
If the device is exposed to water or pollutants, follow the guidelines:
Wipe the device with a soft and clean cloth, and then dry it thoroughly.
•
If the microphone or speaker is not completely dry, it may result in the sound not
•
being clear during a call.
The touch screen and other features may not work properly if the device is used in
•
water.
Do not connect the charger or any accessories until the device is completely dry.
•
The device can be damaged if an accessory or charger is connected when the
multipurpose jack is not yet dry.
The water and dust resistance of your Samsung Galaxy device is not permanent and may
diminish over time because of normal wear and tear.
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging
or fast charging, the device may feel hotter to the touch. This does not affect the device's
lifespan or performance and is in the device's normal range of operation. If the battery
becomes too hot, the charging speed may decrease or the charger may stop charging.
Do the following when the device heats up:
Disconnect the charger from the device and close any running apps. Wait for the
•
device to cool down and then begin charging the device again.
If the lower part of the device overheats, it could be because the connected
•
USB cable is damaged. Replace the damaged USB cable with a new Samsung-
approved one.
When using a wireless charger, do not place foreign materials, such as metal
•
objects, magnets, and magnetic stripe cards, between the device and the
wireless charger.
The wireless charging or fast charging feature is only available on supported
models.
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