Problem Solving - Russell Hobbs RHAP2831 Operating Manual

PROBLEM SOLVING

The air purifier
doesn't switch on
The air purifier is
rattling
Unusual/Grinding
sound/Beeping
and turning off
Light hasn't
turned on
The air smells or
is dusty
If you are still experiencing difficulties with the appliance please
contact us BEFORE returning the appliance to the retailer it was
purchased from:
mda.russellhobbs.com
Website:
0345 209 7461
Telephone:
Product Care, Green Bank Business Park,
Address:
Hindley Green, Wigan, WN2 4AY
RHAP2831
• Check the appliance is plugged in
• Check the socket is switched on
• Check another appliance in the socket
• Unplug and check for any obvious signs of damage to cord or
plug
• If there is frost on the surface, allow to defrost
• If recently used, allow to cool for 1 hour then try again
• Check the filter and base is secured properly
• Check there is nothing in contact with the air purifier
• Immediately switch off and contact Customer Services
• Check the appliance has switched on as first solution above
• Press the Power Button
• Hold the Power Button for 3 seconds.
• Press the light button
• Check the filter is properly installed
• Ensure filter is clean and free from dust
• The filter can be lightly brushed or vacuumed to remove
dust. Do not wash with water
• Replace filter with a new filter
Revision 1.7