Table of Contents
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Table of Contents
Summary of Contents for F'real FRLB4
- Page 1 Model: FRLB4 Rev. J Service Manual...
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Page 3: Table Of Contents
Table of Contents General Information Blender Maintenance ..............KeyPad Commands . - Page 4 Daily Blender Maintenance Open the front door and perform a visual inspection to Wipe down the blender daily with a soft cloth and solution verify the surfaces are clean. or glass cleaner. Panels Screens Do not spray solution directly onto the screens. Wipe down the Cup Holder and underneath the Cup Holder Press upwards on the Flip-Up Door to clean off any product in the Drip Pan area with a damp cloth.
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Page 5: Keypad Commands
Keypad Commands Each FRLB4 blender includes a membrane keypad at the base. The keypad can be used to perform several different commands. In each case, you will need to hold down the designated button(s) for 8 seconds. Calibrate Touchscreen: Regular + OK... -
Page 6: Blender Error Codes Error 64
Blender Error Codes Error 64: Mix Motor Peak Current Limit Exceeded TRIGGER : Mix Motor current exceeds 9.5 amps 1. Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft-reset the blender. 2. Ensure the display freezer is between 0-6°F. A. -
Page 7: Error 69
5. Check the Position Motor Encoder. A. Verify that the connector to the encoder is oriented properly. The black wire in the connector should face toward the front of the blender. Verify that the wires are secure. 6. If the encoder connections are secure, replace Position Motor (Parts Manual: Heaters & Position Motor). Error 69: Flip-Up Door Misalignment During Blend TRIGGER... -
Page 8: Error 70
A. Ensure the wires are seated in the connector securely. B. Check the wiring harness for damage or breaks in the wiring insulation. C. Check the wiring on the LVCB. The connection point on the LVCB is in the upper left corner and labeled as TB18. Ensure the wires are securely in place in the connector and the board. -
Page 9: Error 75
Error 75: Sanitize Sequence Timed Out TRIGGER: The required blending chamber temperature wasn’t reached within 30 minutes 1. Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft-reset the blender. A. Ensure the front door stays open during the troubleshooting process unless stated otherwise. B. -
Page 10: Error 78
4. Measure resistance on the BF Steamer Heater with a Multi-Meter. It should read 3-10K ohms. If out of range, replace BF Steamer Heater (Parts Manual: Heaters & Position Motor). Caution: The steamer tank may contain hot water. Error 78: Scour Temperature Outside of Allowable Range TRIGGER: Scour Heater temperature is above 180°... -
Page 11: Error 7F
5. Bring up the LVCBS Status Screen (Press the “Left Arrow” & “OK” buttons for 7 seconds until the Status Screen appears on the screen) and locate Line J: “Count XXXXmL” A. If Count reads "Count0000mL" and error returns, inspect and remove/reseat the double purple wire connector on the Flow Meter (left of the Accumulator Tank). -
Page 12: Error 82
Error 82/84: Rotary A/B Maximum Flow Limit TRIGGER: Rotary A maximum flow limit of 410mL was reached within 2 seconds 1. Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft-reset the blender. 2. Ensure blender has the latest Firmware Version. A. -
Page 13: Error 8B
3. Open the front door and spin Mix Motor Spindle by hand to ensure it spins freely. If the spindle won’t turn or is difficult to turn, replace Mix Motor (Parts Manual: Mixer System). 4. Remove the right side panels and locate the High Voltage Control Board (HVCB). The board has a high voltage warning sticker. Warning: To work in the electronics bay, turn the blender off and disconnect the blender from the outlet. -
Page 14: Error 8E
4. Open front door and inspect both front and rear Rotary Nozzles for damage. Replace either Rotary Nozzle (Parts Manual: Inside the Chamber) if damaged. 5. If water is continuously spraying from either Rotary Nozzle, replace Manifold (Parts Manual: Water System). 6. -
Page 15: Error 93
Error 93: Scour Tank Recharge Timeout TRIGGER: Scour Heater minimum recharge flow of 15mL was not reached within 8 seconds 1. Reset the blender by pressing “Regular” & “More Thick” buttons together for 7 seconds to soft-reset the blender. 2. Ensure blender has the latest Firmware Version. A. -
Page 16: Error 98
Error 98: DC Power BUS Over Voltage (120VAC Configuration) TRIGGER: When the HVCB senses voltage greater than 190VDC (120VAC configuration) 1. Turn the blender off, wait 30 seconds and turn it back on. 2. If the error returns, inspect the store’s power setup ensuring the blender is powered correctly. Error 99: DC Power BUS Over Voltage (220VAC Configuration) TRIGGER: When the HVCB senses voltage greater than 425VDC (220VAC configuration) - Page 17 “OOPS! Wrong cup size used.” TRIGGER: If the cup Size sensors are triggered too early, too late or not at all 1. Ensure the customer is using a f’real cup. 2. Locate the Cup Sensors and clean them using a damp paper towel. Run another cycle. If the error persists, proceed Step 3. 3.
- Page 18 Single Board Computer (SBC) Issues Boot-Up Process Trigger: When the blender is turned on and boots up only to the point where something stops it from proceeding Symptom 1: The LCD screen displays "Reboot and Select Proper Boot Device." Symptom 2: Blender appears operational, but no blue lights on the keypad. Symptom 3: The LCD screen displays “Run-Level 3”...
- Page 19 Black Screens Trigger: When the blender is turned on and boots up and either immediately or ultimately ends with a black screen. Symptom 1: The LCD screen remains completely black after boot-up. Symptom 2: "No Signal" or "Scanning Ports - DVI No Signal" box on the LCD screen, then goes black. Symptom 3: Boot up is normal, but after the screen "Blender will be ready when blue lights blinking on keypad, starting video,"...
- Page 20 Non-Error Issues “Registration Required” TRIGGER: Blender has failed to check-in with our servers for a period of greater than 7 days 1. Contact the f’real Customer Support Center to retrieve the PIN Number. 2. Be prepared with the following items: A.
- Page 21 Troubleshooting process or call the f’real Customer Support Center for more assistance. Mixer System Issues TRIGGER: Blender makes a grinding noise while mixing a f'real product 1. Ensure the Blending Components are assembled/functioning correctly and are tight.
- Page 22 Shakes are too thin or too thick TRIGGER: Anytime a blended product has on overly runny or overly thick consistency Product Temperature: 1. Ensure the display freezer is between 0-6°F. A. Perform the Squeeze Test. Using a chocolate milkshake, squeeze the middle of the cup. You should be able to squeeze a dime-size dent in the milkshake.