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Troubleshooting
Problem
Possible cause
Solution
Cannot
hear
Is the battery exhausted?
Replace with a new battery.
sound well
1.lf you turn on the power.
1.Turn on the device.
2.lf you fit the battery in
2.Remove and re-install
correct direction.
the batteries.
3.lf the battery power has
3.Replace the new
been used up.
battery.
4.lf the earphone is
4.Contact Nuvomed Inc.
damaged.
5.Contact Nuvomed Inc.
5.lf the lead is broken.
6.Wipe off, then have it
6.What to do if the hearing
tested.
No sound
aid was dropped in
?.Carefully wipe it off
water?
with a soft, dry cloth,
7.lf the hearing aid was
let it dry and then have
accidentally dropped in
it tested by Nuvomed
water or other liquid.
Inc.
a.Never attempt to dry the
a.Compliance with the
hearing aid in a
user manual.
microwave oven, a dish
dryer, or with a hair
dryer. This may damage
the hearing aid.
1.Battery power isn't
1.Replace with new
The sound
enough.
batteries.
is very
2.lf something is wrong
2.Consult your distributor.
weak and
with earphone.
3.Close the battery holder
vague
3.ls the battery holder
properly
closed properly
14
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