Customer Service - Bosch SHPM78Z55N Installation Instructions Manual

Your dishwasher requires no special care other than that described in the
Care and Maintenance section of the Use and Care Manual. If you are
having a problem with your dishwasher, before calling for service please
refer to the Troubleshooting section in the Use and Care Manual. If service
is necessary, contact your dealer or installer or an authorized service center.
Do not attempt to repair the appliance yourself. Any work performed by
unauthorized personnel may void the warranty. If you are having a problem
with your dishwasher and are not pleased with the service you have
received, please take the following steps (in the order listed below) until the
problem is corrected to your satisfaction:
1. Contact your installer or the Authorized Service Contractor in your area.
2. Write us at the address below:
BSH Home Appliances Corporation
1901 Main Street
Irvine, CA 92614
3. Call us at the Customer Service phone number before calling retailer
for technical problems :
1-800-944-2904
Please be sure to include (if you are writing), or have available (if you are
calling), the following information:
• Model number (SH_ _ _ _ _ _ _ _)
• Serial number (_ _ _ _ _ _ _ _ _ _)
• Date of original purchase (mm/dd/yyyy)
• Date the problem originated (mm/dd/yyyy)
• Explanation of the problem
• Daytime phone number where you can be reached.
Please make a copy of your invoice and keep it with this manual.
Proof of purchase may be requested to verify warranty coverage.

Customer Service