Problem
Possible Solutions
Humidifier uses
The humidifier uses up water based on the environmental
water too
temperature and humidity. If your environment is cold and/or
quickly.
dry, the humidifier will run out of water faster.
If the humidifier is new, unplug and rinse its detachable parts,
then place in a cool, dry place for 12 hours.
Humidifier
produces an
If essential oil was added on the aroma pad, rinse the pad
unusual smell.
under clean water and allow it to dry.
Clean the water tank and base chamber
(see Cleaning & Maintenance, page 10-13).
Mold grows inside
Clean the water tank and base chamber regularly
the humidifier.
(see Cleaning & Maintenance, page 10-13).
Essential oil has
Add more drops of essential oil.
little or no smell.
For best results, use pure essential oil.
Make sure the water tank is properly in place
(see Fill or Refill, page 7-8)
Humidifier
Set mist level to a lower setting.
makes a loud
Empty the base chamber. Refill the water tank and place the
or unusual
water tank properly onto the base.
noise.
The humidifier may be malfunctioning. Stop using the
humidifier and contact us:
We recommend using purified or distilled water to fill the
White dust
humidifier.
appears
Avoid using water with high mineral content.
around
the humidifier.
Clean the humidifier
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support@homvana.shop
(see Cleaning & Maintenance, page 10-13).
Make sure the water valve is securely placed.
Avoid running the humidifier in a room with over 60% relative
humidity.
Wipe any excess water off the top and bottom of the base.
DO NOT shake the humidifier.
Water leaks
from the
Make sure to place the humidifier on a flat, level surface.
humidifier.
Check the water tank for leaks. If there are leaks, contact us:
support@homvana.shop
Unscrew the water valve and clean it ( see Cleaning &
Maintenance, page 10-13 ). Put the water valve back before
restarting your humidifier.
Condensation
forms around
Humidity may be too high. Turn down the mist level, turn
humidifier
off the humidifier, or open a door or window to the room.
or windows.
If your problem is not listed, please contact us:
support@homvana.shop
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