Summary of Contents for VOLTOUR 20EB-FOLD
- Page 1 Patriot E L E C T R I C B I K E S USER MANUAL 20EB-FOLD 20EB-FOLDWT Please read through this manual carefully before use IMPORTANT SAFEGUARDS AND TIPS WWW.VOLTOUR.COM...
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Page 2: Register Your E-Bike
Voltour eBike. It is not possible or practical to warn you of all hazards associated with operating and maintaining your Voltour eBike, so you must use your own good judgment. Please refer to this manual for proper care and maintenance instructions. -
Page 3: Table Of Contents
TABLE OF CONTENTS REGISTER YOUR E-BIKE IMPORTANT COMPLIANCE WITH THE LAW SAFETY BATTERY SAFETY PACKING LIST BIKE DIMENSIONS ASSEMBLY OPERATION Handlebar Control Functions Display Features Display Control Functions Display Functions Switching Push-assistance Mode On/Off How to Reset Trip Meter Charging the Battery Operating Your New E-bike Cruise Control 7 Speed Gear System... -
Page 4: Important
IMPORTANT READ ALL SAFETY WARNINGS AND ALL INSTRUCTIONS. 2. Always ride within your limits and the limits of your Voltour eBike. 3. Bicycles are only for use by persons 18 years of age and above. This bike is not intended for use by persons with reduced physical, sensory, or mental capabilities or persons with lack of experience and knowledge that may make them susceptible to injury. - Page 5 State of California to cause cancer, birth defects or other reproductive harm. *For more information: www.P65Warnings.ca.gov 18. SAVE THESE INSTRUCTIONS. PLEASE NOTE: This manual is not intended as a detailed service, repair or maintenance manual. Please seek assistance from Voltour for service, repairs, or maintenance.
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Page 6: Compliance With The Law
Voltour eBike. The label includes the motor’s wattage rating and top speed of your Voltour eBike. Your Voltour eBike comes as a Class 2 bicycle by default and has a label with this information posted on the frame of the bicycle. -
Page 7: Safety
SAFETY We Recommend the Following Safety-related Procedures: • Wear a helmet. • Ride in control at all times. • Use lights and reflective gear in low light situations. Inspect your bike often — especially the brakes. • Seek maintenance if there are any notable changes in bike performance. •... - Page 8 (front brake). When riding at night, it is necessary to turn on the headlights, keep the distance and drive at a low speed. • Riders: Your Voltour eBike is equipped for single rider only. The front and rear of this bike is NOT designed for additional riders.
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Page 9: Battery Safety
BATTERY SAFETY These safety precautions are provided for your benefit to protect you and those around you. Please read and follow them carefully to avoid unnecessary injury, damage to the product, or damage to other property. • BATTERY CAUTION Do not throw the battery into Do not connect the battery Use only the specified a fire. - Page 10 BATTERY SAFETY WARNING • Keep the battery away from water. Pouring water on the battery may result in short- cicult, overheating or permanent damage of the battery. • Do not submerge the battery. Soaking the battery in water may cause irreparable damage.
- Page 11 If your charger is lost or damaged, contact Voltour to order a replacement. • Charge your battery while the eBike is not in use. Turn off the bike before you charge it.
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Page 12: Packing List
Seatpost Clamp Controller Headlight Rear Rack Latch Derailleur Chain Pedal 20”x4.0” Fat Tire Voltour Patriot eBike (x1) Charger (x1) Battery (x1) Keys (x2) Pedal (x2) Reflector (x2) Bell (x1) Owner’s Manual (x1) Tool Kit (x1) IMPORTANT: Check That The Package Is Complete And Undamaged * It is recommended to retain the original packaging for a short period of time and keep it as intact as possible. - Page 13 PACKING LIST WHAT’S IN THE TOOL KIT The eBike is 90% assembled. You only need to install the pedals and bell. Please use the tools below to assemble the bike. Tools Parts Front Wheel, Pedals Derailleur, Bell, Phone Mount* Headlight Front Fork Protector Foldable Stem*, Seat Handlebars Throttle, Brake, Fender, Rack* Motor LCD Display, Switch Hydraulic Brake* * This is a general-purpose tool kit, some items may be optional accessories.
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Page 14: Bike Dimensions
BIKE DIMENSIONS Top Tube Length 23.6” Handlebar Height 49” Reach 19.7” Max. Seat Height 39.8” Head Tube Length 5.1” Min. Seat Height 30.7” Stand Over Height 23.6” Total Length 67” Wheelbase 43.3” 23.8” Handlebar Length Folded Size 30” 18.5” 39.4”... -
Page 15: Assembly
ASSEMBLY IMPORTANT: The following steps are only a general guide to assist in the assembly of your eBike and are not a complete or comprehensive manual of all aspects of assembly, maintenance, and repair. Seek professional assistance if you are unable to complete the assembly of your eBike as outlined in this manual. - Page 16 ASSEMBLY Step 5: Unfold the stem upright. Step 6: Fold the latch up to lock the stem. Step 7: Adjust handlebar height and lock it. Step 8: Frame installation completed. Note: To fold the stem, hold the red button and unfold the latch.
- Page 17 ASSEMBLY SEAT HEIGHT ADJUSTMENT To adjust your seat height, unlatch the seatpost clamp. Raise or lower seat to desired position (be careful to not raise past the minimum insertion point) and close the seatpost clamp. The open and closed positions of the seatpost clamp are shown below. Open Closed IMPORTANT: Be sure that both the seatpost and handlebar stem are inserted beyond...
- Page 18 ASSEMBLY HOW TO INSTALL PEDAL Left Pedal Right Pedal HOW TO FOLD PEDAL Pull the cleat and fold the pedal down. HOW TO INSTALL BELL Loosen the screw of the bell, place the bell in the proper position on the handlebars, and then tighten the screw.
- Page 19 ASSEMBLY HOW TO REMOVE BATTERY Step 1: Step 2: Remove the rubber cover. Fold the frame to reveal the battery. Note: If the rubber cover is not removed, the battery will be stuck and cannot be taken out. Step 3: Step 4: Lift the battery handle.
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Page 20: Operation
OPERATION HANDLEBAR CONTROL FUNCTIONS 1. LCD Display 7. Gear Down 2. Bell 8. Half-twist Throttle 3. Assistance Level Up 9. E-brake Lever 4. Assistance Level Down 10. Handlebar Height Adjustment 5. Power On/Off 11. Integrated Cable 6. Gear Up... -
Page 21: Display Features
OPERATION DISPLAY FEATURES Battery Level Headlight Indicator Indicator Fault Indicator Speed Indicator Speed Unit Indicator Metric System: km/h Imperial System: mile/h Assist Level Indicator Push Assistance Trip Distance Indicator Indicator Max. Speed Indicator Numeric Indicator Avg. Speed Indicator Unit Indicator... -
Page 22: Display Control Functions
OPERATION DISPLAY CONTROL FUNCTIONS Plus Button i Button Minus Button Power Button Headlight Button POWER BUTTON: This button will turn on the eBike. Hold the power button down until the display turns on. [ + ] and [ - ] BUTTON: These buttons control the Pedal/Throttle Assist Levels. Press the [ + ] button to increase and [ - ] button to decrease. -
Page 23: Display Functions
OPERATION DISPLAY FUNCTIONS 1. Battery Level Indicator Note: In case of undervoltage, the outline of the battery indicator will flash, indicating the battery has to be charged immediately. 2. Speed Meter 3. Throttle/Pedal Assist (PAS) Level Indicator 4. Trip Meter/ODO/MAX Speed/AVG Speed/Current Speed Note: After the display is turned on, it will show the real-time speed (mph) and the trip distance (mile) by default. -
Page 24: Switching Push-Assistance Mode On/Off
OPERATION SWITCHING PUSH-ASSISTANCE MODE ON/OFF To activate the push-assistance mode, hold the [ - ] button. After 2 sec, The eBike’s drive is activated at a uniform speed similiar to a slow walk while the screen displays icon as shown below. Hold down the [ - ] button for as long as you need the push-assistance. -
Page 25: How To Reset Trip Meter
OPERATION HOW TO RESET TRIP METER 1. Access the settings menu by pressing and holding the [ + ] and [ - ] buttons on the control unit simultaneously until “P 1” is displayed on the screen as shown below. 2. Press the [ i ] button, “00”... - Page 26 OPERATION After above steps, your eBike is a complete functional bicycle without battery operation. Check all tightening points to make sure all fasteners are properly tightened. Take a short ride. Adjust the height of the handlebars and the height of the seat, if necessary, for maximum comfort.
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Page 27: Charging The Battery
OPERATION CHARGING THE BATTERY 1. Remove charger from box. Remove the rubber cap. Insert the plug at the end of the smaller cable into the charging terminal of the battery. The charging terminal is on the side of the frame as shown below. 2. Insert the power cord to any 120V wall outlet and start charging. -
Page 28: Operating Your New E-Bike
OPERATION OPERATING YOUR NEW E-BIKE The method to turn on the eBike is: 1. Press the power button on the switch until LCD Display on; 2. Twist the throttle on right handlebar or pedal the bike slowly, you can change the power level with the [ + ] or [ - ] button. -
Page 29: Speed Gear System
OPERATION 7 SPEED GEAR SYSTEM The eBike comes with a 7 speed Shimano freewheel (Note: the freewheel is the cluster of sprockets on the rear wheel of the bike). This allows the rider to maintain a comfortable level of effort and pedaling speed throughout different terrains. For instance, while pedaling in lowest gear (the largest sprocket), it will be easier to pedal up hills. -
Page 30: Pedal Assistance
OPERATION PEDAL ASSISTANCE 1. You must turn on the battery to use the eBike in pedal-assist mode. 2. In the pedal-assist mode, pedal assist is triggered when you pedal forward, and pedal assist stops when you stop pedaling. In other words, pedal assist works as long as you pedal. -
Page 31: Maximizing The Riding Range
OPERATION MAXIMIZING THE RIDING RANGE • You should fully charge the battery before a long journey. • Rough road conditions and hilly terrain will consume more energy. • Frequent change of speed will consume more energy. • Carrying more weight on the eBike will consume more energy. •... -
Page 32: Care & Maintenance
Special Care for the Battery and the Charger • Use only the supplied charger to charge your battery. Do not use an unauthorized substitute. If your charger is lost or damaged, contact Voltour to order a replacement. • Do not open or alter the battery or the battery charger. - Page 33 • When the battery is not in use for an extended period of time, remove the battery and store it safely. • Do not disassemble the battery. • If you have any questions about this battery or its usage, contact the Voltour Customer Care Team. Regular Maintenance for Your eBike Every 1 to 2 months, it is recommended that you check the following: •...
- Page 34 CARE & MAINTENANCE • Check that the front and rear brakes are working correctly. • Check that the cables are sufficiently greased, and that the brake pads are in good condition. • Check that the frame welds are in good condition, and are free of corrosion or oxidation.
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Page 35: Specifications
SPECIFICATIONS Our eBikes have a number of different traits, so it might not be possible to get every single attribute you want in the same model. Please find the specifications of Voltour eBikes as listed below. Battery 48V 11.6Ah Lithium Battery... -
Page 36: General Troubleshooting
GENERAL TROUBLESHOOTING In the event of a problem, you should find out the true cause(s) and then choose appropriate solution(s) to rectify the problem. In case of doubt, please consult a qualified technician for service, repairs or maintenance. Problems Possible Causes Solutions 1. -
Page 37: Error Codes & Troubleshooting
ERROR CODES & TROUBLESHOOTING In the event of a problem with the electrical components of your eBike, the display will show an error code. Compare the code with this list below and HOW TO RESOLVE: CODE ERROR HOW TO RESOLVE Check the cable that connects the rear hub motor to E021 the rest of the system. -
Page 38: Limited Warranty
Disclaimer of Consequential and incidental damages: The original registered purchaser of this bike, subsequent owners and all other intended and unintended users of this bike shall not be entitled to recover from Voltour eBikes any consequential or incidental damages. There is no warranty of merchantability or fitness for a particular purpose. - Page 39 Shipping damages are very time sensitive and is it your responsibility to immediately inspect the eBike for damage upon receipt. If you choose to set up your own shipping method to return your order, Voltour will not replace any parts damaged during such shipping method.
- Page 40 • You will be responsible for shipping costs with returning a covered component, unless Voltour agrees in writing to pay for such shipping costs. Replacement covered components under this limited warranty shall only be shipped to the address of the original registered purchaser.
- Page 41 Voltour makes no claims or guarantees that brakes, battery, frame, motor, motor controller, display, electrical cables,...
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Page 42: Return Policy
RETURN POLICY Voltour stands by the quality of its products and want its consumers to shop with confidence. Before making a purchase, we want you to fully understand our returns and restocking fee policy applicable to all purchases including accessories, components and eBikes. - Page 43 Voltour’s customer support. Once the return has been received by Voltour, the return will be inspected and a refund will be issued within 5 days of receipt. Voltour reserves the right to determine if a return is subject to a restocking fee based on inspection of the return.
- Page 44 Join the Voltour Community Contact Us at: 1-855-233-9199 | support@voltour.com VOLTOUR | 3000 E. CHAMBERS ST., PHOENIX, AZ 85040 Distributed by Voltour...
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