OneSpan DIGIPASS FX1 BIO User Manual

Hide thumbs

Table Of Contents

Table of Contents

Quick Links

DIGIPASS FX1 BIO

User Manual

Version: 2023-10-05

Table of Contents

Need help?

Do you have a question about the DIGIPASS FX1 BIO and is the answer not in the manual?

Questions and answers

Summary of Contents for OneSpan DIGIPASS FX1 BIO

Page 1 DIGIPASS FX1 BIO User Manual Version: 2023-10-05...
Page 2 OneSpan shall have no liability under any circumstances for any loss, damage, or expense incurred by you, your com- pany, or any third party arising from the use or inability to use OneSpan Software or Materials, or any third party material made available or downloadable.
Page 3: Table Of Contents
2 Getting started 2.1 First steps 2.2 Initial authenticator setup 2.3 Use the authenticator 3 FIDO authentication 3.1 Get started with FIDO authentication 4 Manage the authenticator 4.1 Manage Bluetooth settings 4.2 Change the PIN 4.3 Manage fingerprints 4.4 Remove FIDO credentials 4.5 Reset authenticator DIGIPASS FX1 BIO User Manual...
Page 4 5 Technical specifications and system requirements 5.1 Technical specifications 5.2 System requirements 6 Safety notice and regulatory information 6.1 Safety notice 6.2 Regulatory and compliance information DIGIPASS FX1 BIO User Manual...
Page 5 Figures Figure 1: Authenticator front Figure 2: Authenticator back Figure 3: USB-C cable DIGIPASS FX1 BIO User Manual...
Page 6 Tables Table 1: Description of Bluetooth LED Table 2: Description of fingerprint LED Table 3: Description of battery LED Table 4: Technical specifications for DIGIPASS FX1 BIO Table 5: Certification and compliance DIGIPASS FX1 BIO User Manual...
Page 7 To enroll an additional fingerprint (Google Chrome) To delete all fingerprint templates (Windows Settings app) To delete a fingerprint template (Google Chrome) To remove FIDO credentials (Google Chrome) To reset the authenticator (Windows Settings app) To reset the authenticator (Google Chrome) DIGIPASS FX1 BIO User Manual...
Page 8: Product Overview
Product overview Welcome to the DIGIPASS FX1 BIO User Manual! DIGIPASS FX1 BIO is a phishing-resistant authenticator that works out-of-the-box with hundreds of FIDO2– enabled services. FIDO Alliance develops standards for passwordless authentication. With FIDO (Fast IDentity Online), user authentication does not rely on static passwords or one- time passwords.
Page 9: Device Overview
1.1 Device overview 1.1.1 Authenticator front Figure 1: Authenticator front Power button/Bluetooth pairing mode button Foldable USB-C cable LED indicators Fingerprint sensor 1.1.2 Authenticator back Regulatory identifiers are printed on the back of the authenticator. 1 Product overview DIGIPASS FX1 BIO User Manual...
Page 10 To ensure maximum longevity, do not twist or fold the cable at sharp angles, since this can damage the cable. Do not hold the authenticator’s main body to pull the USB cable. Pull the authen- ticator by holding the plastic plug. 1 Product overview DIGIPASS FX1 BIO User Manual...
Page 11: Pin Protection
The DIGIPASS FX1 BIO authenticator performs user verification primarily by fin- gerprint, and by PIN as a fall-back method. Since the DIGIPASS FX1 BIO authenticator has no keypad, the PIN is entered on the device to which the authenticator is connected (typically a PC or a smartphone).
Page 12: Fingerprint Sensor
You can then free up space by removing one or several fingerprint templates. For information about deleting enrolled fingerprints, see 4.3.2 Delete enrolled fingerprints. 1 Product overview DIGIPASS FX1 BIO User Manual...
Page 13 In the Windows Settings app, if you try to enroll a fingerprint and the fin- gerprint storage is already full, a general error message will be displayed, indicating that something went wrong during enrollment. 1 Product overview DIGIPASS FX1 BIO User Manual...
Page 14: Led Indicators
Fingerprint image rejected because mobility is too low ● or coverage is too low, during enrollment. You are requested to slightly move/shift your finger and try again. Table 3: Description of battery LED Description Authenticator is turned off. 1 Product overview DIGIPASS FX1 BIO User Manual...
Page 15 Battery fully charged, USB connected. ● -OR- Battery at normal level, USB not connected. ● ● ● ● ● Fast blinking MAGENTA Battery charging disabled because out of operational temperature range (under 0°C or above 45°C). 1 Product overview DIGIPASS FX1 BIO User Manual...
Page 16: Charge The Battery
As a safety measure, battery charging is disabled if the device is out of its operational temperature range (0°C–45°C). On the authenticator, this protection is visualized by a fast blinking of the battery LED in MAGENTA ● ● ● ● ● 1 Product overview DIGIPASS FX1 BIO User Manual...
Page 17: Getting Started
To turn off the authenticator, unplug the USB cable. NOTE: When you use the DIGIPASS FX1 BIO authenticator for the first time, you need to connect the authenticator via USB. You will not be able to turn it on by press- ing the Power button.
Page 18: Initial Authenticator Setup
5. When prompted, touch the fingerprint sensor on the authenticator. The Windows Hello setup dialog is displayed. 6. Under Security Key PIN, click Add. 7. Specify and confirm the authenticator PIN, and click OK. See 1.2 PIN protection for PIN requirements. 2 Getting started DIGIPASS FX1 BIO User Manual...
Page 19 ▶ To enroll a fingerprint (Google Chrome) 1. On the Manage security keys page, click Fingerprints. 2. When prompted, touch the fingerprint sensor on the authenticator. 3. Enter the PIN and click Continue. 2 Getting started DIGIPASS FX1 BIO User Manual...
Page 20 5. Follow the on-screen instructions to enroll your fingerprint. 6. When the fingerprint has been captured, click Continue. 7. Specify a name for the fingerprint and click Continue. 8. Click Done to complete the fingerprint enrollment. 2 Getting started DIGIPASS FX1 BIO User Manual...
Page 21: Use The Authenticator
2.3 Use the authenticator The steps for using the DIGIPASS FX1 BIO authenticator vary depending on your application provider's setup. See 3 FIDO authentication for an overview of the FIDO registration and sign-in process. 2 Getting started DIGIPASS FX1 BIO User Manual...
Page 22: Fido Authentication
FIDO authentication For FIDO authentication, you first need to register your DIGIPASS FX1 BIO authen- ticator with the relevant service. After successful registration, you can sign in to the service with your fingerprint. NOTE: FIDO operations are accessible via compatible browsers.
Page 23: Get Started With Fido Authentication
During the registration process, you usually need to name the authenticator, and provide your fingerprint and/or your PIN. NOTE: The DIGIPASS FX1 BIO authenticator can save up to 100 discoverable cre- dentials. ▶ To sign in using FIDO authentication 1. Connect your authenticator via USB, Bluetooth LE, or NFC.
Page 24: Manage The Authenticator
On Windows, you can manage your authenticator in the Windows Settings app. On macOS and Linux, you can manage your authenticator via the Google Chrome security settings. 4.1 Manage Bluetooth settings 4.2 Change the PIN 4.3 Manage fingerprints 4.4 Remove FIDO credentials 4.5 Reset authenticator 4 Manage the authenticator DIGIPASS FX1 BIO User Manual...
Page 25: Manage Bluetooth Settings
In pairing mode, the authenticator is visible by any nearby device over Bluetooth, under the name “DIGIPASS FX1 BIO”. 2. Follow the instructions on your host device to add a new Bluetooth device. 3. Once the DIGIPASS FX1 BIO authenticator is detected on the host device, enter the pairing code 000000 (6 times zero) on the host device to complete the pair- ing process.
Page 26 FIDO operations (FIDO registration and authentication, fingerprint enrollment, etc.). The DIGIPASS FX1 BIO authenticator can store a maximum of 4 paired devices. If the maximum is reached and a new device is paired, it replaces the oldest one that is stored.
Page 27: Change The Pin
2. On the Manage security keys page of the Google Chrome security settings, click Create a PIN. See 2.2 Initial authenticator setup for instructions to open the page. 3. When prompted, touch the fingerprint sensor on the authenticator. 4 Manage the authenticator DIGIPASS FX1 BIO User Manual...
Page 28 4. Do the following: a. Enter the old PIN. b. Enter and confirm the new PIN. 1.2 PIN protection for PIN requirements. 5. Click Save. 4 Manage the authenticator DIGIPASS FX1 BIO User Manual...
Page 29: Manage Fingerprints
2. On the Manage security keys page of the Google Chrome security settings, click Fingerprints. See 2.2 Initial authenticator setup for instructions to open the page. 3. When prompted, touch the fingerprint sensor on the authenticator. 4. Enter the PIN and click Continue. 4 Manage the authenticator DIGIPASS FX1 BIO User Manual...
Page 30 All fingerprints that are stored on the authenticator are deleted. macOS and Linux In Google Chrome, you can view the list of enrolled fingerprints. From this list, you can select the fingerprint that you want to remove. 4 Manage the authenticator DIGIPASS FX1 BIO User Manual...
Page 31 2. When prompted, touch the fingerprint sensor on the authenticator. 3. Enter the PIN and click Continue. 4. In the Manage fingerprints dialog, locate the relevant fingerprint and click x Delete. 5. Click Done. 4 Manage the authenticator DIGIPASS FX1 BIO User Manual...
Page 32: Remove Fido Credentials
2. In the Manage security keys page of the Google Chrome security settings, click Sign-in data. See 2.2 Initial authenticator setup for instructions to open the page. 3. Locate the relevant credentials in the list and click the Delete icon. 4. Click Done. 4 Manage the authenticator DIGIPASS FX1 BIO User Manual...
Page 33: Reset Authenticator
4. When prompted, disconnect and reconnect the authenticator. 5. When prompted, touch the fingerprint sensor on the authenticator twice within 10 seconds after you have reconnected the authenticator. 6. When the reset is completed, click Done. 4 Manage the authenticator DIGIPASS FX1 BIO User Manual...
Page 34 3. When prompted, disconnect and reconnect the authenticator, then touch the fin- gerprint sensor on the authenticator. 4. When prompted, touch the fingerprint sensor on the authenticator to confirm the factory reset. 5. Click OK to complete the factory reset. 4 Manage the authenticator DIGIPASS FX1 BIO User Manual...
Page 35: Technical Specifications And System Requirements
FIDO2.1: the device implements the CTAP2.1 spe- cification 5.1.1 Battery performance To optimize the performance of the rechargeable battery, use and charge your DIGIPASS FX1 BIO authenticator at least once every two months. 5 Technical specifications and system requirements DIGIPASS FX1 BIO User Manual...
Page 36: System Requirements
Android 12 or later Supported browsers: Google Chrome 111 or later All browsers that support the FIDO2 WebAuthn API NOTE: For a list of compatible operating systems and browsers, refer to https://www.onespan.com/digipassfidofx1bio. 5 Technical specifications and system requirements DIGIPASS FX1 BIO User Manual...
Page 37: Safety Notice And Regulatory Information
Do not expose the device or the battery to liquids or extremely low air pres- sure. Do not drop the device or the battery. The device or the battery must be recycled or disposed of separately from household waste. 6 Safety notice and regulatory information DIGIPASS FX1 BIO User Manual...
Page 38: Regulatory And Compliance Information
Statement of Compliance with EU Directive OneSpan NV declares that this DIGIPASS FX1 BIO device is in compliance with the Essential requirements and other relevant provisions of Directive 2014/53/EU and 2015/863/EU. The full Declaration of Conformity can be requested from:...
Page 39 Changes or modifications made to this equipment not expressly approved by OneSpan NV may void the FCC author- ization to operate this equipment. FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.