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SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or if you wish to purchase spare parts please contact
your local Zanussi Service Force Centre by telephoning:
08705 929929 (UK)
01 409 0770 (EIRE)
Your telephone call will be automatically transferred to the Service Centre covering your post code
area. For further information refer to the accompanying Customer Care booklet.
When you contact Service Force, they will need to know:
1.
Your name, address and post code
2.
Your telephone number
3.
Clear and concise details of the fault
4.
The model and serial number
5.
The date of purchase
Before calling out an engineer, please ensure you have read the details under the heading 'Something
Not Working'.
In-guarantee customers should ensure that the checks under the heading 'Something Not
Working' have been made as the engineer will make a charge if the fault is not a mechanical or
electrical breakdown.
Please note that it will be necessary to provide proof of purchase for any in-guarantee service
calls.
All enquiries concerning service should be addressed to your local Service Centre.
CUSTOMER CARE
For general enquiries concerning your Zanussi appliance or for further information on Zanussi
products you are invited to contact our Customer Care Department by letter or telephone at the
address below, or visit our website at www.zanussi.co.uk
(UK)
Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SLl IDZ
Tel: 08705 727
111
*
(EIRE) Customer Care Department
Zanussi
Electrolux Group
Longmile Road
Dublin 12
Tel: 01 4090 751
* calls to this number may be recorded for training purposes.
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