Summary of Contents for pivotal Echo 5G Boost
- Page 1 Pivotal Echo 5G Boost Installation Manual (ESBoost-n261) Version 2022.1 © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 1 of 30...
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Page 2: Table Of Contents
Before you Begin ........................11 Connecting to Echo 5G Boost ............14 Connect to the Echo 5G Boost via Bluetooth with a Laptop ........14 Add the Echo 5G Boost as a Recognized Device via Smartphone ......15 Commissioning the Echo 5G Boost ............ 17 Connecting to Echo 5G Boost via Web Browser ..............17... - Page 3 Appendix C – Warranty Information ..........27 Standard Limited Warranty ..................27 User License Agreement for Software ..............28 © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 3 of 30...
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Page 4: Safety And Regulatory Information
The device contains FCC IDs: 2AUVU-UBR410M and Z64-WL18SBMOD The Echo 5G Boost system is sold as a system and shall only be operated as a system, with both the Outdoor and Indoor units installed on low-E glass. Neither can be operated standalone, as both units are required for operation. -
Page 5: Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Pivotal Commware, Inc. (“Pivotal”) or its respective suppliers relating to the Pivotal device, i.e., Pivotal Echo 5G Boost, including but not limited to, accessories, parts, or software relating thereto (the “Echo 5G Boost”), is proprietary to Pivotal and protected under federal laws, state laws, and international treaty provisions. -
Page 6: Overview Of Echo 5G Boost
80% of the sales in the residential market incorporate low-E coatings. EERE Success Story—Energy-Efficient Windows are Saving Americans Billions of Dollars, https://www.energy.gov/eere/ success-stories/articles/eere-success-story-energy-efficient-windows-are-saving-americans © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 6 of 30... -
Page 7: How Does Echo 5G Boost Solve Low-E Glass
How does Echo 5G Boost Solve Low-E Glass? Echo 5G outdoor units use Pivotal’s patented Holographic Beam Forming® technology to acquire the 5G mmWave signal, amplify it, and transmit it indoors though the low-e glass. By adding an Indoor Boost Unit, that low signal can be captured, amplified, and flooded indoors to extend the range of the gNB and provide gigabit speed coverage. -
Page 8: Installation & Setup
Installation & Setup The Echo 5G Boost is designed to be easily installed. The following material provides guidance to perform a typical installation. Subsequent sections offer additional assistance if needed. System Components Echo 5G Boost ODU (1) Outdoor unit (ODU) with HBF antenna and RF front-end functions: •... -
Page 9: Choosing A Location For Your Echo 5G Boost
To remove the mounting ring and adhesive if necessary. Quick Start Guide (1) Easy instructions for installation and commissioning. Choosing a Location for your Echo 5G Boost The window you choose for your Echo 5G Boost must: • Be on the ground floor (2m or less from the floor) •... -
Page 10: Pre-Installation Cleaning
Note: make sure the glass is fully dry before installing either unit. Apply the item(s) to be bonded within thirty minutes. © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 10 of 30... -
Page 11: Installing The Outdoor Unit (Odu) And Indoor Booster Unit (Idu)
• DO NOT install the Echo 5G Boost above the ground floor. • Ensure the mounting adhesive and window stay dry throughout the mounting process. GO OUTSIDE... - Page 12 Booster with your fingers. © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 12 of 30...
- Page 13 Adapter and power cable Plug the Booster in when finished. a. Note: Unplug the IDU before moving or realigning either unit. © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 13 of 30...
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Page 14: Connecting To Echo 5G Boost
Connecting to Echo 5G Boost You will activate the Echo 5G Boost using the Echo Manager web interface. To do this, you must first establish a wireless Bluetooth connection to the Echo 5G Boost from your laptop or smartphone. Your laptop/smartphone and the Echo 5G Boost will communicate via Bluetooth. (Specifically, they communicate via IP over a Bluetooth connection). -
Page 15: Add The Echo 5G Boost As A Recognized Device Via Smartphone
Right click the Bluetooth icon again and select Join a Personal Area Network. You will see the Echo 5G Boost as a device here. Right click the Echo 5G Boost and select Connect using > Access point. A window will pop up saying Connection Successful. - Page 16 Activate the Bluetooth connection and tap the Echo 5G Boost to pair and connect. It will be displayed by “Booster” and the last 3 digits of the serial number, e.g. Booster716. a. (Android phones): In the Bluetooth settings you may need to toggle Internet Access off and on again for the Echo 5G Boost to appear.
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Page 17: Commissioning The Echo 5G Boost
If you have trouble accessing 10.0.0.1, toggle your phone into airplane mode. (You may have to reconnect to Bluetooth after doing this.) Enter the last six digits of your Echo 5G Boost’s serial number as your password. The serial number can be found on the bottom of the Outdoor Unit. Then select Submit. - Page 18 LED on the Booster turns red. Then turn the dial clockwise step by step until the LED turns green. Then turn the dial clockwise 1 more step. © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 18 of 30...
- Page 19 Note the directions on the dial for increasing gain (counter-clockwise) or decreasing gain (clockwise). [12] Select Save and Finish. [13] Select Save Configuration on the Setup Complete screen. © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 19 of 30...
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Page 20: Echo 5G Boost Settings (Details)
If you select Details, you can view the Azimuth (Az) and Elevation (El) along with other details of the Echo 5G Boost’s alignment in either dB or raw format. You can also manually set the Azimuth and Elevation if your connection is weak using the heatmap below the details to identify strong signal sources (which will appear in yellow, orange, or red (strongest)). - Page 21 Figure 4: “Top-down view” of azimuth settings range “Side view” of elevation settings range “Side view” of elevation settings range © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 21 of 30...
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Page 22: Appendix A - Echo 5G Boost Technical Specifications
Automated Certifications FCC, UL Maximum Donor Range (to gNB) 3,000 ft Maximum Indoor Range (to CPE/UE) 100 ft+ © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 22 of 30... -
Page 23: Appendix B - Troubleshooting & Support
Appendix B – Troubleshooting & Support Indicator Lights Overview © 2022 Pivotal Commware, Inc. All Rights Reserved. Pivotal Commware® is a registered trademark of Pivotal Commware, Inc. Page 23 of 30... -
Page 24: What The Idu Indicator Light Displays Mean
Your Bluetooth connection may have dropped if your laptop or smartphone was moved too far away from the Echo 5G Boost during activation. Try getting closer to the Echo 5G Boost with the device you © 2022 Pivotal Commware, Inc. All Rights Reserved. - Page 25 What do I do if the Echo 5G Boost signal strength diminishes over time? There may be a gradually increasing obstruction of the signal path to the gNB, such as leaves growing on trees that were not there during the initial Echo 5G Boost setup. Re-do the Commissioning the Echo 5G Boost steps of the Echo 5G Boost Activation.
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Page 26: Getting Technical Assistance
Getting Technical Assistance Pivotal Commware is dedicated to the success of your Echo 5G Boost installation and operation. Feel free to contact us with any questions or concerns. Before calling, gather the following details about your Echo 5G Boost: •... -
Page 27: Appendix C - Warranty Information
Product or for 90 days, whichever is longer. All replaced parts, components, boards and equipment shall become the property of Pivotal. If Pivotal determines that any Product is not covered by this Limited Warranty, Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product. -
Page 28: User License Agreement For Software
EULA. 1. GRANT OF LICENSE. Pivotal grants you the following rights provided that you comply with all terms and conditions of this EULA: You may use any Products purchased by you for your personal, non-commercial use. Your license to the Software embedded on such Products is non-exclusive, non-transferable (except as permitted under Section 6) and non-sublicensable. - Page 29 8. TERMINATION. This EULA is effective until terminated. Your rights under this EULA will terminate automatically without notice from Pivotal if you fail to comply with any of the terms and conditions of this EULA. Upon termination of this EULA, you shall cease all use of any Products.
- Page 30 Pivotal under any provision of this EULA and your exclusive remedy hereunder shall be limited to the greater of (a) the actual damages you incur in reasonable reliance on the Product, up to the amount actually paid by you for the Product;...
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