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Your phone doesn't display the phone numbers of incoming calls
This feature is network and subscription dependent. If the network doesn't send the caller's number,
the phone will display Call 1 or Withheld instead. Contact your operator for detailed information on
this subject.
You can't send text messages
Some networks don't allow message exchanges with other networks. First check that you have
entered the number of your SMS centre, or contact your operator for detailed information on this
subject.
You can't receive and/or store JPEG pictures
A picture may not be accepted by your mobile phone if it is too large, if its name is too long, or if it
doesn't have the correct file format.
You feel that you have missed some calls
Check your call divert options.
When charging, the battery icon shows no bar and the outline is flashing
Only charge the battery in an environment where the temperature does not go below -0°C or above
40°C .
In other cases please contact your phone supplier.
The display shows SIM failure
Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be
damaged. Contact your operator.
When attempting to use a feature in the menu, the display shows NOT ALLOWED
Some features are network dependent. They are only available, therefore, if the network or your
subscription supports them. Contact your operator for detailed information on this subject.
The display shows INSERT YOUR SIM CARD
Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be
damaged. Contact your operator.
The autonomy of your phone seems lower than indicated on the user guide
The autonomy is linked to your settings (e.g., ringer volume, backlight duration) and the features you
use. To increase the autonomy, and whenever possible, you must deactivate features you do not use.
Your phone doesn't work well in your car
A car contains many metallic parts that absorb electromagnetic waves which can affect the phone's
performance. A car kit is available to provide you with an external antenna and enables you to make
and receive phone calls without handling the handset.
Note:
•
Check with the local authorities whether or not you are allowed to use the phone while driving.
Your phone is not charging
If the battery is completely flat, it might take several minutes of pre-charge (up to 5 minutes in some
cases) before the charging icon is displayed on the screen.
The picture captured with the phone camera is not clear
Make sure that the camera lens on both sides is clean.
Specific Absorption Rate Information
International standards
THIS MOBILE PHONE MEETS THE INTERNATIONAL RECOMMENDATIONS FOR EXPOSURE
TO RADIO WAVES
Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed
the limits for exposure to radio frequency (RF) energy defined by the international standards. These
recommendations have been established by the International Commission on Non-Ionizing Radiation
Protection (ICNIRP) and, the Institute of Electrical and Electronics Engineers (IEEE) that forecast a
substantial safety margin for assuring the protection of all persons, regardless of age and health.
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