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VINFAST DRGNFLY User Manual

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Summary of Contents for VINFAST DRGNFLY

  • Page 2 USER MANUAL E-BIKE LONG SADDLE...
  • Page 3 USER MANUAL - 04...

  • Page 5: Table Of Contents

    TABLE OF CONTENT 4.1. Rider's Perspective ............ 14 1. Introduction ..............1 4.2. Left View ..............15 1.1. Message from VinFast ..........1 4.3. Right view ..............16 1.2. Documentation instructions ........1 4.4. Bike bell ..............17 2. Safety information ............3 4.5.
  • Page 6 TABLE OF CONTENT 4.13. Lithium-ion Battery ........... 23 5.4.2. Walking Mode ........... 39 4.13.1. Overview of Lithium-ion Battery ......23 5.4.3. Zero Assist Mode ..........40 5.4.4. Assist Mode ............40 4.13.2. Lithium-ion Battery Management System ..25 5.4.5. Full Electric Mode (With Electric Throttle) ..40 4.14.
  • Page 7 TABLE OF CONTENT 6.2.5. Lights/Bells/Switches/HMI Screen ....45 8.2. Bike Wash ..............55 6.2.6. Front Shock Absorber Check ......45 9. Specifications ..............57 6.2.7. Front and rear wheel axle ........46 9.1. Vehicle Identification Number ......... 57 6.2.8. Tire ..............47 9.1.1.

  • Page 9: Introduction

    Congratulations and thank you for choosing the DrgnFly electric bike. Your choice has contributed to making our living environment greener and cleaner. This user manual provides you with valuable knowledge to familiarize yourself with the operation of the DrgnFly electric bike, as well as proper maintenance and care instructions for your bike.
  • Page 10 INTRODUCTION In the document, there are some highlighted sections that you should pay special attention to: DANGER!: Indicates points that could lead to injury for you or others. ⚠ WARNING!: Highlights points that could potentially damage your electric bike. CAUTION: Specifies special procedures that must be followed to prevent damage to the bike or other property. Abbreviation Definition Human-Machine-Interface TFT...

  • Page 11: Safety Information

    Read and understand all labels on the bike. These labels contain important information for safe and proper bike operation. Do not remove any labels from the bike. If these labels become difficult to read or peel off, visit VinFast's Distributors and Service workshops for replacement.
  • Page 12 SAFETY INFORMATION 3. Label A. Marking label 01 & 02 B. Class label...

  • Page 13: Safety Information

    SAFETY INFORMATION 2.2. Safety information 2.2.1. Safety for the user  Read all the instructions before using the product.  To reduce the risk of injury, close supervision is necessary when the product is used near children  Never ride under the influence of alcohol or drugs. ...

  • Page 14: Vehicle Safety

    SAFETY INFORMATION  Ride cautiously in adverse weather and terrain conditions.  Ensure that you park or stop the vehicle on a flat and secure surface.  In the event of a fire with the electric vehicle, extinguish the fire with a dry powder fire extinguisher. Then, apply other water-based firefighting methods if necessary.

  • Page 15: Fire Safety And Environmental Protection

    2.2.3. Fire Safety and Environmental Protection  Comply with all legal regulations when disposing of used batteries.  Do not attempt to repair the battery yourself in case of a malfunction; instead, take it to the nearest VinFast service center for repairs.

  • Page 16: Assembly Of The Bike

    ASSEMBLY OF THE BIKE 3. Assembly of the bike 3.1. Components in the Box 1: Hex key 2: Wrench 3: Battery key 4: Pedal 5: User manual...

  • Page 17: Bike Assembly Instructions

    ASSEMBLY OF THE BIKE 3.2. Bike assembly Instructions 3.2.1. Handlebar Assembly 1. Remove the 4 cap nuts, 4 bolts, and the handlebar clamp one 2. Place the handlebar in the correct position and align it so by one. that the triangle mark engraved on the handlebar is in line with the top face of the clamp.
  • Page 18 ASSEMBLY OF THE BIKE 2. Assemble the handlebar clamp and insert the 4 bolts M5xL20 3. Reinstall the 4 bolt caps. by hand. Use the hex key (1) to tighten the bolts in the following sequence: 1>3>4>2. - Standard tightening force: 6.0 - 8.0 Nm.

  • Page 19: Pedal Installation

    ASSEMBLY OF THE BIKE 3.2.2. Pedal Installation 1. Choose the pedal with the "L" mark on the spindle to install 2. Similarly, choose the pedal with the "R" mark on the spindle on the left side of the bike, according to the direction of the to install on the right side of the bike, according to the direction rider.

  • Page 20: Removing And Installing Lithium-Ion Battery

    ASSEMBLY OF THE BIKE 3.3. Removing and Installing Lithium-ion Battery ⚠ WARNING! Press and hold the power button on the battery for about 3 seconds until the LED light blinks before removing or installing the battery on the bike. Refer to the detailed information on the warning label attached to the battery. 3.3.1.

  • Page 21: Removing The Battery From The Bike

    ASSEMBLY OF THE BIKE 3.3.2. Removing the Battery from the Bike 1. Ensure the bike is securely parked, and the operator is standing on the right side of the bike facing the battery lock. 2. Rotate the key clockwise using your left hand while gently pushing the battery head out of the socket with your right hand.

  • Page 22: Explore The Bike's Features

    EXPLORE THE BIKE'S FEATURES 4. Explore the Bike's Features 4.1. Rider's Perspective A. Left Handlebar B. Left Brake Lever - Controls the rear brake C. HMI Display D. Right Brake Lever - Controls the front brake E. Right Handlebar F. Throttle G.

  • Page 23: Left View

    EXPLORE THE BIKE'S FEATURES 4.2. Left View A. Front Brake Disc B. Front Brake Assembly C. Front light D. Battery Pack E. Bicycle Chain F. Side stand G. Bike Saddle H. Rear Brake Assembly I. Rear light K. Rear Brake Disc...

  • Page 24: Right View

    EXPLORE THE BIKE'S FEATURES 4.3. Right view A. Rear Wheel B. Reflector C. Motor D. Chain Tensioner E. Battery Charging Port F. Chain Guard G. Battery Switch, located under the battery block. H. Battery Lock I. Front Wheel...

  • Page 25: Bike Bell

    EXPLORE THE BIKE'S FEATURES 4.4. Bike bell The electric bike operates fairly quietly, so it's important to pay attention and use the bell when necessary to alert other vehicles and pedestrians. Use your thumb to press the bell lever (A) downwards and then release it quickly to create the sound of the bike bell.

  • Page 26: Disc Brakes

    EXPLORE THE BIKE'S FEATURES 4.6. Disc Brakes The bike is equipped with disc brakes both at the front and rear wheels. + Always squeeze both brake levers evenly when you need to reduce speed or stop the bike + The right brake lever activates the front brake, and the left brake lever activates the rear brake ⚠...

  • Page 27: Battery Switch

    EXPLORE THE BIKE'S FEATURES 4.8. Battery switch The battery switch (A) is located beneath the battery block.  Press the switch once to turn on the battery.  Press and hold the battery switch for about 3 seconds (s) until the LED light flashes to turn off the battery.
  • Page 28 EXPLORE THE BIKE'S FEATURES + Adjusting Stiffness: Rotate cap A clockwise to increase the stiffness of the absorber and rotate counterclockwise to decrease the stiffness. The stiffness level of the absorber depends on the position of cap A set by the user. + Adjusting the rebound speed: Loosen the screw B to adjust the rebound speed as desired.

  • Page 29: Included Charging Kit

    The charger is designed for indoor use, always charge the electric bike in a well-ventilated area and away from flammable materials. Only use the charger provided with the bike or an equivalent charger supplied by VinFast when charging. Using the wrong charger can damage the electrical system of the bike and lead to unwanted fire hazards.

  • Page 30: Battery Charging Procedure On The Bike

    EXPLORE THE BIKE'S FEATURES The refusal to charge by the Lithium-ion battery is a self-protection feature to extend its lifespan. Charging at high temperatures can reduce the lifespan of Lithium-ion batteries. Lithium-ion batteries perform best within a temperature range of 10°C (50⁰F) to 40°C (104⁰F). It's not advisable to charge the battery when the battery temperature is ≥...

  • Page 31: Charger Indications

    EXPLORE THE BIKE'S FEATURES NOTICE:  You should connect the charger plug to the bike first and then plug it into the electrical outlet. Ensure a firm connection to prevent loose connections, which may trigger the charger's self-protection feature. In case of a loose connection, unplug the charger and plug it back in to ensure a stable connection ...
  • Page 32 EXPLORE THE BIKE'S FEATURES  Avoid short-circuiting the battery: Keep conductive objects away, prevent water from entering the battery area.  Storing or long-term parking in high environmental temperatures above 45°C (113°F) or in direct sunlight can be unsafe and reduce the performance of the Lithium-ion battery.

  • Page 33: Lithium-Ion Battery Management System

    The BMS operates continuously while the user is driving and when the vehicle is stored. In case of any issues with the Lithium-ion battery, please contact the Distributors and Service workshops of VinFast for assistancess.

  • Page 34: Multi-Function Display Screen (Hmi)

    EXPLORE THE BIKE'S FEATURES 4.14. Multi-Function Display Screen (HMI) Indicator light Chỉ b áo đ èn Battery capacity display Phím b ật t ắt ng uồn Power on/off button Hiển t hị d ung lượng p in Speed display Hiển t hị t ốc độ xe Parameter display Hiển t hị...

  • Page 35: Battery Capacity Bar

    EXPLORE THE BIKE'S FEATURES 4.14.1. Battery capacity bar The capacity bar is displayed at the top of the HMI screen. The capacity bar provides information about the remaining battery capacity. When the battery loses connection with the system, the capacity bar will flash red. 4.14.2.

  • Page 36: Setting Parameters On The Screen

    EXPLORE THE BIKE'S FEATURES The meaning of the displayed parameters: ODO: Total distance traveled H PWR: Pedal power TRIP: Distance of a single trip CONS: Overall vehicle power consumption TIME: Time of a single trip (in hours and minutes) C. INST: Direct motor power consumption AVG: Average cycling speed RANGE: Estimated remaining range the vehicle can travel MAX: Maximum cycling speed...
  • Page 37 EXPLORE THE BIKE'S FEATURES + ResetTrip: Reset TRIP and TIME values + Settings: Screen settings + Information: Displays product information + BACK: Return to the main screen  Select ResetTrip to reset the trip. + Yes: Select + No: Not select + BACK: Return to the previous screen...
  • Page 38 EXPLORE THE BIKE'S FEATURES  Select Settings -> Brightness to select screen brightness. + 20%: Brightness 20% + 40%: Brightness 40% + 60%: Brightness 60% + 80%: Brightness 80% + 100%: Brightness 100% + BACK: Return to the previous screen ...
  • Page 39 EXPLORE THE BIKE'S FEATURES  Select Settings -> Conso Unit to choose the energy consumption display unit. + Ah/km: Choose to display ampere hours/kilometers + Wh/km: Choose to display watt hours/kilometers + BACK: Return to the previous screen  Select Settings -> Language to choose language. + English: choose English language + Francais: choose French language + BACK: Return to the previous screen...
  • Page 40 EXPLORE THE BIKE'S FEATURES  Select Settings -> FactReset to restore original factory settings. + Yes: Select + No: Not select + BACK: Return to the previous screen  Select Settings -> Password -> Status to cancel or activate the password. + Enable: Activate + Disable: Cancel + BACK: Return to the previous screen...
  • Page 41 EXPLORE THE BIKE'S FEATURES  Select Settings -> Password -> Change to change the screen password. + Change: Input new password Note: You must enter the old password before entering the new password  Select Settings -> AutoOff to set to automatically turn off the HMI screen. + 5 minutes: Turns off after 5 minutes + 10 minutes: Turns off after 10 minutes + 15 minutes: Turns off after 15 minutes...
  • Page 42 EXPLORE THE BIKE'S FEATURES  Select Settings -> Functions to select the parameters displayed on the screen. + Odometer: Total distance traveled + Trip Meter: Distance of a single trip + Trip Time: Time of a single trip (hours and minutes) + Avg Speed: Average cycling speed + Max Speed: Maximum cycling speed + Trip Cons: Overall energy consumption of the vehicle...
  • Page 43 EXPLORE THE BIKE'S FEATURES  Select Information -> MCU Info to see motor information. + FW ver: Motor control unit software version + HW ver: Motor control unit hardware version + Serial Num: Serial number + Odometer: Total distance traveled + BACK: Return to the previous screen ...

  • Page 44: Mobile Application

    We continuously strive to improve performance and enhance product security. By receiving OTA software updates, your e-Bike stays current and is less susceptible to known vulnerabilities. You must only accept OTA software updates from VinFast or approved sources.
  • Page 45 Certain critical updates regarding safety and security will be installed without your confirmation. For these, we will notify you via the "VinFast e-Bike mobile application” or send a text to your registered phone number. Typically, this notice will be received about 3...

  • Page 46: Startup And Operation

    STARTUP AND OPERATION 5. Startup and Operation 5.1. Basic operation The basic operations when operating your electric bike briefly described in the diagram below. Please proceed to the detailed instructions for each part as per the guide to learn more details. Operating your electric Mở...

  • Page 47: Turn On/Off The Bike's Electrical System

    STARTUP AND OPERATION 5.3. Turn on/off the bike's electrical system 5.3.1. Turn ON the bike Note: The battery will automatically power off after a period of inactivity. Press the power button on the battery to turn it on before use. The vehicle is in the OFF state.

  • Page 48: Zero Assist Mode

    STARTUP AND OPERATION 5.4.3. Zero Assist Mode In this mode, users pedal the bike like a regular bike. The electric motor is not active. 5.4.4. Assist Mode The assist mode utilizes the electric motor's energy to support and reduce fatigue for the rider, increasing travel time and distance. Riders can set the driving modes ECO/TOUR/SPORT/BOOST through the HMI screen.

  • Page 49: Periodic Maintenance And Adjustments

    Therefore, it is advisable to inspect your vehicle before each ride and follow VinFast's recommended maintenance schedule.  VinFast encourages customers to perform maintenance and routine checks at the Distributors and Service workshops of VinFast to experience quality service.
  • Page 50 PERIODIC MAINTENANCE AND ADJUSTMENTS The ODO meter reading or usage time, whichever comes first Maintenance content x 100 km Month number Connecting plug Lock socket External appearance Runout radial Spokes Front rim Front axle bolt Front bearing Tire tread depth Front tire Air pressure Headset cup...
  • Page 51 Note: C = Check, L = Lubricate NOTE:  For your safety, it is advisable to take your vehicle to the Distributors and Service workshops of VinFast for inspection and maintenance.  If the distance displayed on the HMI is greater than the maintenance schedule, repeat the maintenance cycle as mentioned above.

  • Page 52: Basic Maintenance Principles

    0.65 mm, please bring your vehicle to the Distributors and Service workshops of VinFast to have the brake pads replaced with a new set. 6.2.2. Check and Lubricate the Left and Right Brake Levers...

  • Page 53: Checking Brake Lever Wear

    An unusual soft feeling when squeezing the brake is a sign of air entering the brake fluid. In this case, you must bring the vehicle to the Distributors and Service workshops of VinFast for inspection and bleeding of the brake system before use. Air in the brake fluid reduces brake performance and can lead to loss of control and accidents.

  • Page 54: Front And Rear Wheel Axle

    If not, proceed to readjust the shock absorber. NOTE: If you detect any damage or any abnormal operation of the front shock absorber, please visit the Distributors and Service workshops of VinFast to check. 6.2.7. Front and rear wheel axle ⚠...

  • Page 55: Tire

    (height A) is still within the recommended limits. If the tires are worn out, replace them with new ones to ensure safety. If any nails or sharp objects puncture the tires, visit the Distributors and Service workshops of VinFast to replace the tires immediately.

  • Page 56: Rims Check

     Wheel rims should be inspected before each operation to check for cracks or deformation. If any damage is detected, bring the vehicle to the Distributors and Service workshops of Vinfast to replace the rims. Do not attempt any repairs on wheel rims. It's advisable to replace rims that are cracked or deformed.

  • Page 57: Spokes Check

    + Inspection method: Check by rotating the wheel and observing the runout (when spokes are loose, the wheel's runout radial will increase) or use a spoke tension gauge. + Solution: Bring the vehicle to the Distributors and Service workshops of VinFast to tighten the loose spokes and check the rim runout.

  • Page 58: Check And Lubricate The Side Stand

    ⚠ WARNING! If the side stand does not fold up or down smoothly, please bring the vehicle to the Distributors and Service workshops of VinFast for inspection and repair. If the side stand does not fold up while driving, it can lead to a loss of control and accidents.

  • Page 59: Lithium-Ion Battery

    Every 5 Rides Remove lowers, clean and inspect bushings and seals, change oil bath. Full fork air spring and damper rebuild performed by VinFast’s Distributors and Service workshops. 6.2.14. Lithium-ion Battery During the use of the bike, driving on rough road conditions can impact the Lithium-ion battery and the condition of the Lithium-ion battery connections may change.
  • Page 60 If the load chain does not move smoothly, makes noise, has damaged rollers, loose connecting links, or chain eyes, please bring it to the Distributors and Service workshops of VinFast for inspection. Also, check the chainring and rear cog of the...

  • Page 61: Troubleshooting

     Use a mobile app to read the error codes and receive instructions.  It is recommended to bring the vehicle to the authorized Distributors and Service workshops of VinFast for resolution. If the self-diagnosis system detects an error, the error warning symbol (A) will be displayed on the HMI screen.

  • Page 62: Turn The Throttle And The Bike Won't Run

    TROUBLESHOOTING Error code list Error code Description Error code Description Abnormal phase current Reference voltage error Abnormal bus current Torque voltage error HALL error Speed sensor error Brake or throttle error Temperature error Controller temperature error Current feedback error Motor temperature error Drive voltage error Controller communication error Abnormal current...

  • Page 63: Vehicle Care And Preservation

    VEHICLE CARE AND PRESERVATION 8. Vehicle Care and Preservation 8.1. Vehicle Care Regularly clean and polish the bike to maintain its longevity. A clean vehicle is more likely to reveal any mechanical issues easily. Saltwater or road salt can increase the likelihood of rust on the bike. Therefore, always remember to clean the bike thoroughly after traveling on roads near the sea or with road salt.
  • Page 64 VEHICLE CARE AND PRESERVATION  If there are matte-painted details on the bike, avoid letting the rust-preventive oil adhere to those details. NOTICE:  Do not spray directly into areas with rubber gaskets, such as motor shaft seals and front wheel shafts. ...

  • Page 65: Specifications

    Please make a careful note of and store the important vehicle identification numbers. These codes are particularly useful when you need to order spare parts from the Distributors and Service workshops of VinFast or in cases of vehicle theft. FRAME NUMBER MOTOR NUMBER 9.1.1.
  • Page 66 A = America Frame manufacture year code. P = 2023 R = 2024 S = 2025 T = 2026 V = 2027 The electric bike factory code of Vinfast Trading and Production Joint Stock Company. ****** Frame production serial number.

  • Page 67: Motor Number

    SPECIFICATIONS 9.1.2. Motor number The motor number (B) is etched onto the engine block The motor number consists of the last 8 digits in the numerical sequence. Definition: 22: Year of manufacture. 43: Week of manufacture. 0001: Motor serial number.

  • Page 68: Specifications

    SPECIFICATIONS 9.2. Specifications MOTOR Motor type Brushless direct current motor Maximum speed 25 km/h (EU Market) 32 km/h (US Market) LITHIUM-ION BATTERY SYSTEM Battery type Lithium-ion Nominal capacity 13.6 Ah Average weight 3.2 ± 0.2 kg Nominal voltage 47.2 V Standard charging time 5.3 hour (Charging time varies depending on the battery's condition, such...
  • Page 69 SPECIFICATIONS Front-rear wheelbase 1143 mm Seat height 795 mm Ground clearance 180 mm Maximum steering angle left/right 60º/60º WEIGHT Curb weight (vehicle and battery) 31.4 kg Front axle load distribution 12.65 kg Rear axle load distribution 18.75 kg Permissible load (including driver and accompanying weigh) 130 kg Number of permitted passengers 01 person...
  • Page 70 NOTE...
  • Page 72 Boundless Together VINFAST TRADING AND PRODUCTION JOINT STOCK COMPANY Dinh Vu - Cat Hai Economic Zone, Cat Hai Island, Cat Hai Town, Cat Hai District, Hai Phong City, Vietnam...

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