Related Manuals for GENLED Acolyte DiGidot C4 LIVE
Summary of Contents for GENLED Acolyte DiGidot C4 LIVE
- Page 1 C4 LIVE & C4 EXTENDED MANUAL CTRLPIXELLIVE, CTRLPIXEL RoHS REV. 28SEP2023 Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 1...
- Page 2 We love to see what you can do with our products! The Acolyte and DiGidot teams Acolyte Acolyte | Architectural Lighting Solutions | Architectural Lighting Solutions Acolyte is a quality division of GENLED Acolyte is a quality division of GENLED Brands™ Brands™ | www.AcolyteLED.com | | www.AcolyteLED.com |...
- Page 3 Connecting Power Power Supply Wiring Schemes Trigger Inputs Configuration Interface Advanced IO Configuration Ethernet Configuration Actions Tips & Troubleshooting Accessories Various Compliances Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 3...
- Page 4 C4 Extended and C4 Live controllers can work together to create a massive network that easily manages any large-scale pixel project. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 4...
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Page 5: Product Information
NOTE: We put great care into our products and have high standards of quality control. Nonetheless, please double check for damaged or missing items. If any items are damaged or missing, please contact your supplier immediately. Never use damaged products! Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 5... -
Page 6: Technical Specifications
(license dependent). Physical port limit: 4,096 channels Ethernet: RJ45 compatible, for 10/100 Base-TX Ethernet Wi-Fi: 10/100 Base Ethernet with static IP address or DHCP Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 6... - Page 7 Trigger input: 4-pin 3.5 mm TRRS mini jack Quality Warranty: 5-year factory warranty Compliances: CE, listed under No. 2016/119-1 cETL US, listed under No. 5010008 RoHS Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 7...
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Page 8: Technical Drawings
TECHNICAL DRAWINGS 6 in. (152.90 mm) 5.54 in. (140.86 mm) 2.92 in. (74.37 mm) 2.56 in. (65.17 mm) 0.98 in. (25 mm) Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 8... - Page 9 Please visit digidot.eu/digidot-c4 for the latest overview of all supported protocols/ICs. For a more technical overview of protocols and their functions, please visit digidot.eu/ support/documentation to see the C4 Performance Guide. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 9...
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Page 10: Key Features Explained
Incoming and outgoing signal monitor The monitor is a powerful tool to monitor all incoming and outgoing data as well as frame rate and network status. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 10... - Page 11 In case of absence or loss of the control signal, a fallback color can be set for every C4 controller. You can also set a delay time before the fallback activates. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 11...
- Page 12 In case an LED product has an alternative order of LED ICs or dyes, you can easily change the order of control channels in the user interface. The interface uses the default color order of the selected IC. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 12...
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Page 13: Before Installation
C4 controllers are designed for indoor use (dry locations) only. Exposure to rain or moisture may cause fatal damage to the controller and increase the risk of electrical shock. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 13... -
Page 14: Register Your Product
Use the mounting holes on the underside of the housing to mount the C4 controller. Install the device vertically or horizontally (screws not included). 3.52 in. (89.4 mm) Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 14... - Page 15 Horizontal: Slide into place 3.52 in. (89.4 mm) Vertical: Slide into place 3.52 in. (89.4 mm) Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 15...
- Page 16 Do not butt devices directly against each other. Leave at least 0.4 in. (10 mm) of space between units to allow sufficient air circulation around the device. Installing DIN-rail clip Mounting C4 to DIN-rail Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 16...
- Page 17 Do not use C4 controllers outdoors or in humid environments (short-circuit risk). Provide enough air circulation around the devices for cooling. Devices rigged overhead must include an appropriately rated safety cable. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 17...
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Page 18: Installation And Wiring
To maintain good signal integrity, keep the wiring capacity as low as possible. Data wiring gauges for the D1-D4 output ports should be kept between 20-24 AWG (0.3-0.5 mm). Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 18... - Page 19 IC) and an SPI cable length maximum of 6 ft 7 in. (2 m). This option shows two SPI Data + Clock signals. Please note that all grounds must be connected. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 19...
- Page 20 This option shows two DMX inputs or outputs. Every DMX signal requires a connected ground as indicated above. The cable should be DMX cable with an impedance of 110 Ohm or CAT5 or higher. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 20...
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Page 21: Ethernet Connection
C4 controller should be a maximum of 328 ft (100 m) CAT5E or higher. It is recommended to use a Gigabit Ethernet switch when connecting more than five C4 controllers. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 21... -
Page 22: Connecting Power
Mean Well ELG-150-24 Constant Voltage AC-DC, Input 100-305 VAC, Output 150 Watt, 8,5A, 24 VDC • Mean Well ELG-240-24 Constant Voltage AC-DC, Input 100-305 VAC, Output 240 Watt, 10A, 24 VDC Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 22... -
Page 23: Wiring Scheme
This is automatically taken care of when these wires are recombined in a single cable. Minor differences in length due to uneven stripping of the wires should not cause any problems. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 23... - Page 24 WIRING SCHEME 4 Grounds are not connected and not the same length as the data wires. DON’T DO THIS AC/N AC/L AC/N AC/L Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 24...
- Page 25 Red = Analog 1 Analog trigger 2 White = Analog 2 Analog trigger 1 Green = Analog 3 Ground 4. Black = Ground Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 25...
- Page 26 Some laptops switch between Wi-Fi or Ethernet; in these cases, you can’t simultaneously maintain both connections. This can be solved by using a third-party Ethernet dongle. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 26...
- Page 27 Router for Internet access Your computer is now ready to access the C4 controller. Open your web browser and go to http://10.254.254.254. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 27...
- Page 28 “DiGidot C4 - 13:5C”. 5. Start the DiGidot C4 app or open your internet browser and access your device(s) by browsing to http://172.16.0.1. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 28...
- Page 29 Wi-Fi is intended for configuring the C4 controller, playback and triggering. The Wi-Fi IP address range cannot be the same as the range for Ethernet. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 29...
- Page 30 This map shows the internal menu structure of the C4 controllers. (Some menu items are only visible in the C4 Extended.) Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 30...
- Page 31 You can choose multiple options before saving the recording. Below you can find all the Record options: Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 31...
- Page 32 On this page you can select and deselect the incoming universes that can be recorded. It will also show the FPS (frame per second) of the incoming signal for each C4 controller. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 32...
- Page 33 This option allows you to select or deselect all available input universes. Select inputs to record Choose the universes that you want to record in your next recording. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 33...
- Page 34 The new scene will be listed in the scenes page; Home > Scenes. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 34...
- Page 35 When you disable the ‘repeat infinitely’ option, you can set the number of loops of a playlist and you can select an action after the loops are finished. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 35...
- Page 36 Make sure the analog inputs are properly connected before you start using them. Before creating analog triggers, it’s advised to calibrate the analog inputs. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 36...
- Page 37 Home > Triggers > click ‘+’ to add a trigger > select ‘Art-Net, sACN or DMX’ You can use Art-Net, sACN and/or DMX to trigger various actions. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 37...
- Page 38 Channel: Select the channel that is used for this trigger. • Minimum: Define the minimum channel value (0-254) • Maximum: Define the maximum channel value (1-255). Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 38...
- Page 39 (12 a.m.). You need to create another trigger to stop the action at 12 a.m. In the time frame it’s possible to overwrite the action manually or with another trigger. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 39...
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Page 40: Time Period
1. Go to Home > Triggers > click on the 3 dots in the top right blue bar > select ‘HTTP, UDP and OSC’ 2. Enable the OSC triggers option and click the ‘save’ button. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 40... - Page 41 1. Go to Home > Triggers > click on the 3 dots in the top right blue bar > select ‘HTTP, UDP and OSC’ 2. Enable the OSC triggers option and click the ‘save’ button. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 41...
- Page 42 After saving the HTTP trigger it will be listed in the Triggers overview. Use the copy button in the trigger bar to copy the HTTP command and paste it to the desired destination. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 42...
- Page 43 This is recommended when no internet access is available or when the Google result is not accurate. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 43...
- Page 44 A playlist is a list of scenes with fade times and needs to be created in the main menu item called “Playlists.” Select the desired playlist from the drop-down menu. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 44...
- Page 45 Target: Select what needs to be stopped Layer: Select layer number Next Skips to the next scene in the scenes list or playlist. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 45...
- Page 46 A filter to add white for a playing scene. Saturation of scene: Value 100 represents fully saturated (original scene color) and value 0 represents no color but white. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 46...
- Page 47 IP address: Enter the IP address of the recipient. Port: Enter the port number for the UDP message. Message: Enter the UDP message for your recipient. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 47...
- Page 48 Further information about OSC and UDP triggers can be found here: Home > Triggers > click on the 3 dots in the top right blue bar > select ‘HTTP, UDP and OSC’ Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 48...
- Page 49 When you enable this option, single devices will be hidden in the “My Devices” overview (select box in the top bar). Groups will not be affected by this option. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 49...
- Page 50 This shows which ports have been configured as an output. If you click on a port, it will highlight the C4 controller output until you click again. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 50...
- Page 51 Port D1 is set to DMX out and will automatically be combined with port D2, because two separate data lines a required for a (balanced) DMX signal. You can now select a protocol for D3+D4. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 51...
- Page 52 This page offers advanced configuration item options that apply to all selected devices, such • Gamma correction • Color profile • Fallback options • IP address filter Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 52...
- Page 53 Channels: Define the number of output channels. Universe: Assign a universe number as input. Further configuration options will be shown when you expand the ‘Show advanced settings’ option. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 53...
- Page 54 Repeating 3 RGB pixels: Output channels 1,2,3,4,5,6,7,8 and 9 will correspond to input channels 1, 2 and 3. Number of linked channels Repeat linked channels: 3 Output Channels Input Channels Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 54...
- Page 55 Timeout Enter a delay/timeout in seconds when the fallback color becomes active after signal loss. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 55...
- Page 56 MAC address This is the unique device MAC address. This address cannot be changed and is being used for identification and network communication. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 56...
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Page 57: Ethernet Configuration
The Wi-Fi network name that will be found by your device when scanning for wireless networks. Wi-Fi security The Wi-Fi security protocol can be set to open or secured (WPA2). Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 57... - Page 58 Wi-Fi channel: Auto Hide SSID: Disabled Enable DHCP: Enabled DHCP start IP address: 172.16.0.2 DHCP end IP address: 172.16.0.30 Enable BSSID: Disabled Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 58...
- Page 59 This page offers global settings that will be applied to all selected devices, such as: • Subnet mask • Gateway • Smart DHCP server Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 59...
- Page 60 Formats the microSD card inside the C4 Extended controller. Diagnostic Home > Settings > Diagnostic This page will show relevant information to diagnose how a C4 controller is performing. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 60...
- Page 61 This tab will show the generated errors of the API and error items logged during the current session. These values will be reset after a reboot. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 61...
- Page 62 C4 controller is to use your smart device camera, scan the QR code on the C4 device label and follow the link to our website. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 62...
- Page 63 Home > Settings > Interface This page offers a few user interface-related options. These settings are stored in your browser or the C4 app. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 63...
- Page 64 C4 controller and copy it manually to a computer. There are three ways to create a backup: Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 64...
- Page 65 This makes it easier to diagnose your problem. Any screenshot or video of the situation will also help. This page requires an internet connection. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 65...
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Page 66: Tips And Troubleshooting
Stored files such as scenes, playlists, triggers and backup files saved on the microSD card will remain. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 66... - Page 67 Open the user interface and go to Home > Settings > Device to check and switch them back on again. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 67...
- Page 68 In case your console or software continues to fail to discover the C4 controller, you can try to reboot your device(s). If the problem still remains, please contact DiGidot or Acolyte support. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 68...
- Page 69 The operating voltage measured at the C4 controller or PxLNet Transmitter is at least as specified. • Cables do not introduce significant voltage drops Solution: • Reduce the number of devices that are connected Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 69...
- Page 70 “255.0.0.0” your computer network needs to be in that same “10.x.x.x” range on subnet mask “255.0.0.0”. You can test your network connection with the C4 controller. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 70...
- Page 71 PCB (Printed Circuit Board), long cable runs to transfer the data signal are not accounted for. This means that most malfunctions occur when cable lengths are too long. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 71...
- Page 72 TIP: Do not use excessive wire gauges to transfer data from the C4 controller to the LED products. This will only increase the risk of failures. Typically, we recommend using wire gauges for the data signal of 20-22 AWG (0.3-0.5 mm Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 72...
- Page 73 In any case, if you encounter any interface issues, we kindly ask that you report it to us by email at support@digidot.eu. Please visit digidot.eu/support/faq for all frequently asked questions and further support. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 73...
- Page 74 Connects to a network cable that runs from a PxLNet Transmitter port and can be plugged into any DMX controlled product with an XLR-3 socket. For further pixel products, Transceiver kits and accessories visit AcolyteLED.com. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 74...
- Page 75 Similar to Art-Net, sACN protocol is a UDP protocol that allows multiple DMX universes to be sent over an ethernet network and is standardized by the ANSI Standard E1.17- 2006. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 75...
- Page 76 SA & 1024 Architecture Pharos is a registered trademark of Pharos Architectural Controls Limited grandMA is a registered trademark of MA Lighting International GmbH POET is a registered trademark of Skandal Technologies Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 76...
- Page 77 Please make sure that you’re using the manual that matches your firmware version. This manual corresponds to the PxLNet Controller firmware version listed below this page. Acolyte | Architectural Lighting Solutions Acolyte is a quality division of GENLED Brands™ | www.AcolyteLED.com | Page 77...
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