Related Manuals for Veeder-Root TLS-RF Series
Summary of Contents for Veeder-Root TLS-RF Series
- Page 1 Manual No: 577014-482 • Revision B TLS-RF Series 4 Wireless System Site Prep and Installation Manual...
- Page 2 Notice Veeder-Root makes no warranty of any kind with regard to this publication, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Veeder-Root shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this publication.
-
Page 3: Table Of Contents
OVERVIEW ........................1 Component Compatibility ..........................1 Related Manuals ............................1 Related Drawings ............................2 Contractor Certification Requirements ....................2 Safety Symbols ..............................3 TLS–RF Series 4 Wireless System Installation Literature and Drawings ........4 RF Transmitter Installation Considerations ....................4 Wet or Below Grade Transmitter Locations ................5 Transmitter Surge Protection ......................5 Battery Pack Replacement ..........................6 Lithium Battery Disposal Considerations ....................6... - Page 4 TRANSMITTER INSTALLATION ...................31 Transmitter Antenna Notes .........................31 Transmitter Installation – Sump .........................33 Mag Sensor Installation – Dispenser Pan ....................40 Surge Protector Installation ........................43 Splicing Surge Protector to Cables ....................43 Transmitter Cable Connections .........................48 Establishing Communication with the Transmitter ................51 TROUBLESHOOTING......................56 Antenna Propagation Basics ........................56 Antenna Operation ..........................56 Free Space Loss ..........................56...
- Page 5 Figure 7. TLS–450PLUS Ethernet Connections ................16 Figure 8. TLS4 Ethernet Connections ....................17 Figure 9. Gateway Mounting Bracket – Dimensions Inches [mm] ..........18 Figure 10. Select Date and Time Setup Screen ................19 Figure 11. Date and Time Setup Screen ..................20 Figure 12. Select Ethernet Port Setup Screen ................20 Figure 13.
- Page 6 Figure 45. Example Wireless Device Setup Screen ..............54 Figure 46. Accessing Gateway Diagnostics Overview Screen ..........58 Figure 47. Example Gateway Diagnostics Overview Screen – Page 1 ........59 Figure 48. Example Gateway Diagnostics Overview Screen – Page 2 ........60 Figure 49. Accessing Probe Diagnostics Overview Screen ............61 Figure 50.
-
Page 7: Overview
OVERVIEW This manual describes site preparation and installation procedures for the Veeder–Root TLS–RF Series 4 Wireless System. Procedures contained within this manual include: • Mounting the Gateway and registering it to the TLS–4xx console. • Installing the Transmitter system components throughout the site. •... -
Page 8: Related Drawings
Related Drawings • 331940–005 ATEX TLS Radio Group Descriptive System Document • 331940–105 IECEx RF System Descriptive System Document • 331671–014 ATEX/IECEx/UKEx Safety Certification TLS–RF Console • 331671–015 ATEX/IECEx/UKEx Safety Certification TLS Accessories Contractor Certification Requirements Veeder–Root requires the following minimum training certifications for contractors who will install and setup the equipment discussed in this manual: Service Technician Certification (Previously known as Level 2/3): Contractors holding valid Technician Certifications are approved to perform installation checkout, startup, programming and... -
Page 9: Safety Symbols
Safety Symbols The following safety symbols may be used throughout this manual to alert you to important safety hazards and precautions. EXPLOSIVE FLAMMABLE Fuels and their vapors are Fuels and their vapors are extremely extremely explosive if ignited. flammable. WARNING ELECTRICITY Pay close attention to the stated High voltage exists in, and is sup-... -
Page 10: Tls-Rf Series 4 Wireless System Installation Literature And Drawings
RF Series 4 Wireless System Installation Literature and Drawings – It is important that installers have knowledge of all relevant procedures before installing a TLS–RF Series 4 Wireless System. Read and understand thoroughly, this manual and all relevant material from the part numbers listed in the Related Manuals and Related Drawings sections. -
Page 11: Wet Or Below Grade Transmitter Locations
Avoid metal obstructions and sources of electromagnetic interference within the line of sight between the Transmitter and Gateway. Avoid installing Transmitters within sumps that have vehicles parked over them for any length of time. Wet or Below Grade Transmitter Locations Installation of the Transmitter system in wet or below grade locations requires that the installer take steps to ensure that the equipment is mounted above the maximum water level. -
Page 12: Battery Pack Replacement
The connection between the protection device and the local structure shall have a minimum cross–sectional area equivalent to 4mm copper. The cable between the intrinsically safe apparatus in Zone 0 and the surge protection device shall be installed in such a way that it is protected from lightning. Any surge protection device introduced into an intrinsically safe circuit shall be suitably explosion protected for its intended location. -
Page 13: Safety Precautions
The 332425–XXX Battery Pack carries the following symbol to indicate that it contains batteries which cannot be disposed of in normal waste. Safety Precautions Retain and follow all product safety and operating instructions. Observe all warnings on the product and in the operating instructions. -
Page 14: Safety Warnings
Safety Warnings WARNING This product is to be installed and operated in the highly combustible environment of a gasoline dispenser where flammable liquids and explosive vapors may be present. FAILURE TO COMPLY WITH THE FOLLOWING WARNINGS AND SAFETY PRECAUTIONS COULD CAUSE DAMAGE TO PROPERTY, ENVIRONMENT, RESULTING IN SERIOUS INJURY OR DEATH. -
Page 15: Site Considerations - Control Drawing
SITE CONSIDERATIONS – CONTROL DRAWING Figure 1. Example TLS–RF Series 4 Wireless System Simplified Site Layout LEGEND FOR NUMBERED BOXES IN Figure 1 TLS4/450PLUS console Dispenser pan Mag Sensor Non–hazardous area Battery Pack shown installed to 332295–001 Bracket Hazardous area, Class I Div. 1, Group D, Zone 1, Group IIA Transmitter shown installed Sump to 332295–001 Bracket... -
Page 16: Equipment Dimensions
EQUIPMENT DIMENSIONS Gateway The Gateway dimensions are shown in Figure 2. 35.6mm (1.4”) 165mm (6.5”) Figure 2. Gateway Dimensions LEGEND FOR NUMBERED BOXES IN Figure 2 If installing Gateway on a metal wall, rotate antenna out 45 degrees away from the wall. -
Page 17: Transmitter
Transmitter The Transmitter dimensions are shown in Figure 3. 240 mm 90 mm 13 mm 52 mm 82 mm Figure 3. Transmitter Dimensions LEGEND FOR NUMBERED BOXES IN Figure 3 1. P roduct information label, affixed to Transmitter • Device EUI: Radio identifier, which is visible within the TLS Console. •... -
Page 18: Battery Pack
Battery Pack The Battery Pack dimensions are shown in Figure 4. 19 mm 82 mm 90 mm 82.55 mm 103 mm Figure 4. Battery Pack Dimensions LEGEND FOR NUMBERED BOXES IN Figure 4 Battery Pack housing vent... -
Page 19: Tls-Rf Series 4 Wireless System Installation Procedure Summary
TLS–RF SERIES 4 WIRELESS SYSTEM INSTALLATION PROCEDURE SUMMARY Special Equipment Required • Transmitter System: - T15 Torx bit and torque wrench, suitable for delivering and measuring between 14 and 18 inch– pounds of torque. - Small blade screwdriver (maximum blade width 2.4 mm) - Wire strippers •... -
Page 20: Gateway Installation
GATEWAY INSTALLATION Installation of the Gateway must be done before installing the Transmitters. The TLS–RF Series 4 Gateway kit includes the contents in Table 1: Table 1. Gateway Kit Components Qty. Description TLS–RF Series 4 Gateway 577014–482 Site Prep and Installation Manual 577014–483 Quick Startup Guide RJ45 Ethernet Cable 1.8m (6') Antenna... -
Page 21: Gateway Installation Overview
Gateway Installation Overview Figure 5 is a simplified overview of the Gateway installation. Figure 5. Gateway Installation Example LEGEND FOR NUMBERED BOXES IN Figure 5 Optional exterior antenna (may be used in TLS–450PLUS console shown. TLS4 console lieu of the antenna included in the kit to is also compatible with the Gateway. -
Page 22: Gateway Panel
Gateway Panel Figure 6. Gateway Panel Interface LEGEND FOR NUMBERED BOXES IN Figure 6 Gateway reset Gateway antenna connector – type RP–SMA (female) Gateway DC power connector Gateway LED status annunciators Gateway Ethernet RJ–45 connector TLS–450PLUS Ethernet Connectors Figure 7. TLS–450PLUS Ethernet Connections LEGEND FOR NUMBERED BOXES IN Figure 7 Ethernet port 1 –... -
Page 23: Tls4 Ethernet Connectors
TLS4 Ethernet Connectors SERIAL 1 SERIAL 1 EXPANSION EXPANSION ETH 2 ETH 2 SERIAL 2 SERIAL 2 USB 1 USB 1 ETH 3 ETH 3 USB 2 USB 2 ETH 1 ETH 1 Figure 8. TLS4 Ethernet Connections LEGEND FOR NUMBERED BOXES IN Figure 8 Ethernet port 1 –... -
Page 24: Figure 9. Gateway Mounting Bracket - Dimensions Inches [Mm]
conductive (in particular metal) objects. Avoid Gateway mounting locations which place metal obstructions or sources of electromagnetic interference within the lines of sight between the Gateway and Transmitters. Get the mounting bracket (see Figure 9) and antenna from the Gateway installation kit. Locate a position on the wall to attach the Gateway mounting bracket. -
Page 25: Setup Atg To Recognize The Gateway
Setup ATG to Recognize the Gateway Go to Menu>Setup>Date and Time (see Figure 10). Select Date and Time. Figure 10. Select Date and Time Setup Screen Set the current date (item 1, Figure 11) and time (item 2) and desired time zone (item 3). Alternatively, if desired and the ATG is connected to a network through ETH1, enable NTP (item 4) and then specify the NTP server (item 5). -
Page 26: Figure 11. Date And Time Setup Screen
Figure 11. Date and Time Setup Screen Go to Menu>Setup>Communication> Ethernet Port (see Figure 12). Figure 12. Select Ethernet Port Setup Screen... -
Page 27: Figure 13. Ethernet Port Setup Screen
In the Device Ribbon select Ethernet Port 2. Set the IP Address Type to Static (item 1, Figure 13), set the IP address for ETH2 to 192.168.4.14 (item 2), and set the IP Gateway Address to 192.168.4.1 (item 3). The remaining fields in the screen will self–populate. Select the button (item 4) to save your choices. -
Page 28: Connect And Register The Gateway With The Atg
Connect and Register the Gateway with the ATG Select Menu>Setup>Communication>Gateway (see Figure 14). Figure 14. Accessing Gateway Setup Screen In the Gateway setup screen select the Actions button (see Figure 15). Figure 15. Gateway Setup Screen... -
Page 29: Figure 16. Add Gateway Action Popup
Select Add Gateway from the popup window (see Figure 16). Figure 16. Add Gateway Action Popup Read the Gateway serial number from the label on the rear of the unit. The serial number can be found on the label as depicted in Figure 17. Figure 17. -
Page 30: Figure 18. Entering Gateway Serial Number
Enter the Serial Number of the Gateway, (see example in Figure 18) then click the button to save. Figure 18. Entering Gateway Serial Number The Gateway registration process can take up to 6 minutes from when the Gateway is powered up in Step 11 until ‘Registration Successful’ is shown on the Gateway setup screen per Figure 19. -
Page 31: Figure 19. Registered Gateway Screen
12. Figure 19 displays an example of a registered Gateway. Figure 19. Registered Gateway Screen 13. Enter a label for the Gateway, then select the button to save it. To aid with positive Gateway identification it is suggested to leverage the header fields from the ATG’s Setup > Headers screen for the Gateway label. -
Page 32: Gateway Replacement
Gateway Replacement If a Gateway which had already been registered to the ATG requires replacement, then perform the following steps to register the replacement Gateway to the ATG: Select Menu > Setup > Communication > Gateway within the ATG (see Figure 14). In the Gateway setup screen note the Network ID value shown. -
Page 33: Figure 21. Replacement Gateway Registration Screen
Figure 21. Replacement Gateway Registration Screen The Edit Gateway action edits the Serial Number for the existing Gateway database entry within the ATG. Alternatively, first the Remove Gateway action can be selected (which removes the Gateway database entry from the ATG) and then the Add Gateway action can be selected (as described in the section “Connect and Register the Gateway with the ATG”... -
Page 34: Figure 22. Network Id Field
• Click the Network ID field (item 1, Figure 22). Figure 22. Network ID Field • Enter the matching Network ID and select the button (item 1, Figure 23). Figure 23. Enter New Network ID... -
Page 35: Figure 24. Save Network Id
• The * (item 1, Figure 24) that now appears next to the Network ID field indicates that the Network ID has been changed but not saved. Verify the Network ID value and then select the button (item 2, Figure 24) to save the Network ID to the replacement Gateway. Figure 24. -
Page 36: Figure 26. Gateway Network Id Reconfiguration Complete
• Gateway reconfiguration has completed when the Network ID field reappears and the * is removed from next to the Network ID field (see Figure 26). Figure 26. Gateway Network ID Reconfiguration Complete Within 20 minutes of the replacement Gateway registering to the ATG, each of the Transmitters that were connected to the replaced Gateway will cause their devices to go into either Probe Out or Communication alarm while the Transmitters connect to the replacement Gateway’s network. -
Page 37: Transmitter Installation
TRANSMITTER INSTALLATION The TLS–RF Series 4 Transmitter System kit includes the contents in Table 2: Table 2. Transmitter Kit Components Qty. Description TLS–RF Series 4 Transmitter Battery Pack 577014–245 ATEX EU Foreign Language Manual Notice 330020–528 or 330020–835 Installation Hardware Kit – Includes hardware required to install Transmitter and Battery Pack (only for kits that include 330020–528) 577014–127 Intrinsi-... -
Page 38: Figure 27. Positioning Horizontal Transmitter Antennas
Figure 27. Positioning Horizontal Transmitter Antennas LEGEND FOR NUMBERED BOXES IN Figure 27 Gateway location (antenna in vertical (down) Transmitter antenna in horizontal position – position) – Locate on wall nearest tanks. recommend be set at 90 degree offset to Gateway antenna. -
Page 39: Transmitter Installation - Sump
WARNING FAILURE TO COMPLY WITH THE FOLLOWING WARNINGS AND SAFETY PRECAUTIONS COULD CAUSE DAMAGE TO PROPERTY, ENVIRONMENT, RESULTING IN SERIOUS INJURY OR DEATH. Explosive vapors or flammable liquids could be present near locations where fuels are stored or being dispensed. The TLS–RF Series 4 Transmitter and Battery Pack are not explosion proof but are intrinsically safe devices approved for use in Group IIA hazardous locations. -
Page 40: Figure 28. Attaching 12.7 Mm [1/2"] Conduit Clamps To Riser Hangers
Figure 28. Attaching 12.7 mm [1/2”] Conduit Clamps to Riser Hangers LEGEND FOR NUMBERED BOXES IN Figure 28 50.8 mm or 101.6 mm riser hanger [as 6.35mm–20 x 12.7mm (1/4”–20 x 1/2”) hex required]– 2 places head bolt – 2 places 6.35mm–20 (1/4”–20) hex nut –... -
Page 41: Figure 29. Attaching 12.7Mm Conduit To 12.7Mm Clamps On Riser
Attach 12.7 mm (1/2”) conduit to the 12.7 mm (1/2”) metal clamps as shown in Figure 29 and tighten. The clamp bolts are integral to the clamps and do not require retention nuts. Figure 29. Attaching 12.7mm Conduit to 12.7mm Clamps on Riser LEGEND FOR NUMBERED BOXES IN Figure 29 Probe Riser 12.7mm (1/2”) metal clamps with integral... -
Page 42: Figure 30. Attach Transmitter To 332295-001 Bracket
Attach Transmitter to support bracket as shown in Figure 30. Figure 30. Attach Transmitter to 332295–001 Bracket LEGEND FOR NUMBERED BOXES IN Figure 30 Transmitter Support bracket #10–32 x 12.7mm (½”) taptite screw – 2 places... -
Page 43: Figure 31. Attach Conduit Clamps To Support Bracket
Attach two 12.7mm (1/2”) plastic clamps to the support bracket as shown in Figure 31. Figure 31. Attach Conduit Clamps to Support Bracket LEGEND FOR NUMBERED BOXES IN Figure 31 #10–32 x 12.7mm (½”) taptite screw – 2 #10–32 hex nut – 2 places places Support bracket 12.7mm (1/2”) plastic clamp –... -
Page 44: Figure 32. Installing Support Bracket At Recommended Transmitter Antenna Position
Loosen the clamps installed in Step 4 on the back of the support bracket and slide the two clamps down over the conduit. Position the support bracket so the tip of the antenna is about 25.4mm (1 inch) below the top of the sump, then tighten the two conduit clamps (see Figure 32). Insert the Battery Pack into its support bracket cradle as shown. -
Page 45: Figure 33. Example Mag Probe Transmitter Cable Connections
LEGEND FOR NUMBERED BOXES IN Figure 33 Top of sump Transmitter attached to support bracket. 25.4mm (1”) Positioned so antenna tip is within 25.4mm (1”) of sump cover. Battery Pack Tie wrap Surge Protector to riser. Single channel surge protector from instal- lation hardware kit. -
Page 46: Mag Sensor Installation - Dispenser Pan
Mag Sensor Installation – Dispenser Pan A Transmitter/Battery Pack pair is installed with each Veeder–Root Mag Sensor in dispenser pans. Install the Mag Sensor in the dispenser’s pan area following instructions accompanying the sensor. Using two #10–32 x 12.7mm (½”) taptite screws from the installation kit, attach the Transmitter to the support bracket that has the two circular slots (see Figure 34). -
Page 47: Figure 34. Attaching Transmitter To Support Bracket
Figure 34. Attaching Transmitter To Support Bracket LEGEND FOR NUMBERED BOXES IN Figure 34 Transmitter Support Bracket #10–32 x 12.7mm [1/2”] taptite screws – 2 places... -
Page 48: Figure 35. Example Mag Sensor Transmitter Cable Connections
Figure 35. Example Mag Sensor Transmitter Cable Connections LEGEND FOR NUMBERED BOXES IN Figure 35 Battery Pack Bond surge protector’s 12 AWG (4mm ) pro- tective earth wire to earth. Hardware not Transmitter in vertical position supplied in the installation kit may be It may be necessary to remove the Transmit- required to make this connection. -
Page 49: Surge Protector Installation
Surge Protector Installation Get the surge protector components from the Transmitter Installation Hardware kit P/N 330020–528 (see Figure 36). Figure 36. Single Channel Surge Protector Group LEGEND FOR NUMBERED BOXES IN Figure 36 Cable wrap Surge protector Wire nuts Cable (1.5m [5’], 18 AWG) Splicing Surge Protector to Cables Cut the soft vinyl epoxy enclosure end cap entrance holes to accommodate each cable diameter. -
Page 50: Figure 37. Cable Length Dimensions
Figure 37. Cable Length Dimensions LEGEND FOR NUMBERED BOXES IN Figure 37 Surge protector cap Cable from Transmitter Cable from device Make the connections to the four black and white wires in the surge protector using wire nuts as shown in Figure 38. -
Page 51: Figure 38. Splice Connections
Splice Connections Figure 38. LEGEND FOR NUMBERED BOXES IN Figure 38 Cable from Transmitter Connect device cable wires to surge protec- tor wires black to black and white to white Cable from device Surge protector enclosure Connect Transmitter cable wires to surge protector wires black to black and white to white Center the splices in the clear plastic sleeve. -
Page 52: Figure 39. Removing Sealing Compound Clip
WARNING Sealing compound contains isocyanate. Vapor and liquid may cause sensitization. May be irritating to the eyes. Avoid skin and eye contact. Avoid repeated and prolonged breathing of vapor. Use only in well ventilated areas or wear respiratory protection. Wear chemically resistant gloves. Inhalation –... -
Page 53: Figure 40. Pouring Sealing Compound Into Sleeve
Thoroughly mix compound together. Invert bag several times while squeezing compound from one end to the other for a minimum of one minute. Once the mixture feels warm, immediately cut one corner and slowly fill the surge protector’s plastic sleeve. Stop just short of filling the entire sleeve. Do not overfill. [Figure 40]. Figure 40. -
Page 54: Transmitter Cable Connections
Transmitter Cable Connections The label on the cover of the Transmitter indicates the cable entry points to be used for the device and power cables. To prevent ignition of flammable or combustible atmosphere do not connect to the Battery Pack at this time. Using a T15 Torx torque wrench, remove the cover of the Transmitter and set it aside Do not leave the cover removed while the Transmitter is unattended. -
Page 55: Figure 41. Typical Input Wiring To Transmitter Terminal Block
2.4mm (3/32") Figure 41. Typical Input Wiring to Transmitter Terminal Block LEGEND FOR NUMBERED BOXES IN Figure 41 Strip back cable and wire jackets the amount Wires must be tight in terminals! shown. Use a screwdriver with the proper blade width. -
Page 56: Figure 42. Connecting Device And Power Cables To The Transmitter
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 DEVICE BATTERY Figure 42. Connecting Device and Power Cables to the Transmitter LEGEND FOR NUMBERED BOXES IN Figure 42 Green LED (D7) – ON during a device poll by Device input terminals (PWR and GND). -
Page 57: Establishing Communication With The Transmitter
Establishing Communication with the Transmitter Starting with the first Transmitter, follow the steps below to establish/verify ATG recognition of the Transmitter and its device. Verify that the Gateway is registered to the ATG, as described in the “Gateway Installation” section. With the Transmitter already connected to its device connect the Transmitter power cable to the Battery Pack. -
Page 58: Figure 43. Device Directory Screen
At the ATG, navigate to the Diagnostics > Module > Device Directory screen (see Figure 43). Verify the following: • Serial number for the device connected to the Transmitter is listed in the “Serial Number” column, and the “Module Type” column indicates the expected device type (e.g. Mag Probe or Mag Sensor) –... -
Page 59: Figure 44. Example - Selecting First Transmitter Gateway Address
Figure 44. Example – Selecting First Transmitter Gateway Address Next enter a label for the Transmitter (e.g., Unleaded Tank). The Device Timeout field is by default set to 10 minutes. If the ATG does not receive a message from the device after this timeout period an alarm is posted by the ATG. The timeout value can be lowered to 5 minutes, or increased to at most 24 hours. -
Page 60: Figure 45. Example Wireless Device Setup Screen
Select and enter the values for the other Setup > Device screen fields according to the type of device being setup. Select the Enabled radio button within the Configured field, then select the button to save your choices (see example in Figure 45). Figure 45. - Page 61 10. Navigate to the device’s Diagnostics screen (e.g. Diagnostics > Probes > Overview) and select the device. Within the Network Information tab on the Diagnostics screen check the S/N Ratio and RSSI values against the following ranges: • S/N Ratio: Less than 5 dB •...
-
Page 62: Antenna Propagation Basics
TROUBLESHOOTING Antenna Propagation Basics The propagation of radio waves in the TLS–RF Series 4 Wireless System is influenced by several factors: Antenna Operation The antenna is a transducer, which converts radio frequency (RF) electrical energy fed to it (via the transmission line) to an electromagnetic wave propagated into space. -
Page 63: Antenna Polarization
Scattering RF waves can reflect off of many things and the wavefront propagated from the antenna combines with reflected waves off of objects that are not in the direct path. This effect is usually described as multipath, fading, Rayleigh fading or wave dispersion. When RF waves combine they can be distorted. The distortion degrades the ability of the receiver to recover the encoded data. -
Page 64: Gateway Diagnostics Overview Screen
Gateway Diagnostics Overview Screen Select Menu>Diagnostics>Gateway>Overview (see Figure 46) to access the Gateway Diagnostics Overview Screen (see Figure 47 and Figure 48). Select the Gateway to view information from (Item 2, Figure 47). Figure 46. Accessing Gateway Diagnostics Overview Screen... -
Page 65: Figure 47. Example Gateway Diagnostics Overview Screen
Scroll down to view the rest of the screen (see Figure 48). The Gateway S/N shown in the example below will be the S/N you entered when registering the Gateway (ref. Item 1, Figure 47). Figure 47. Example Gateway Diagnostics Overview Screen – Page 1... -
Page 66: Figure 48. Example Gateway Diagnostics Overview Screen
As you scroll down the Gateway Diagnostics Overview screen, notice the Associated Devices table which shows the Transmitters on the network and both the Device EUI of (Item 1, (scroll to the right of the Label column to view the Device EUI column) Figure 48) and the serial number for the device (Item 2, Figure 48) connected to each Transmitter. -
Page 67: Probe Diagnostics Overview Screen
Probe Diagnostics Overview Screen Select Menu>Diagnostics>Probe>Overview (see Figure 49) to access the Probe Diagnostics Overview Screen (see Figure 50 and Figure 51). Select the Probe to view information from (Item 2, Figure 50). Figure 49. Accessing Probe Diagnostics Overview Screen... -
Page 68: Figure 50. Example Probe Diagnostics Overview Screen
Scroll down the Probe Diagnostics Overview screen to view all of the device information fields. Note the serial number for the device (ref. Item 1, Figure 50), which maps to an Associated Device (ref. Item 2, Figure 48). Figure 50. Example Probe Diagnostics Overview Screen – Page 1 The Transmitter Device EUI (item 1) in the Network Information tab in Figure 51 below is found on the product information label on either the side (ref. -
Page 69: Mag Sensor Diagnostics Screen
Mag Sensor Diagnostics Screen Select Menu>Diagnostics>Mag Sensor (see Figure 52) to access the Mag Sensor Diagnostics Screen (see Figure 53 and Figure 54). Select the Mag Sensor to view information from (Item 2, Figure 53) Figure 52. Accessing Mag Sensor Diagnostics Screen Scroll down the Mag Sensor Diagnostics screen to view all of the device information fields. -
Page 70: Figure 54. Example Mag Sensor Diagnostics Screen
The Transmitter Device EUI (item 1) in the Network Information tab in Figure 54 below is found on the product information label on either the side (ref. Figure 3) or interior of the Transmitter. Figure 54. Example Mag Sensor Diagnostics Screen – Page 2... -
Page 71: Gateway Troubleshooting
Gateway Troubleshooting Gateway Registration Unsuccessful If a fault occurs during the Gateway registration process and remains unresolved 21 minutes after the Add Gateway action is performed, then “Registration Failed” will be shown as the registration status in the ATG Setup > Communication > Gateway screen. Verify the following: •... -
Page 72: Transmitter And Device Troubleshooting
Transmitter and Device Troubleshooting Failure to Observe Correct LED Pattern There are three different ways that the Transmitter LED’s can fail to indicate the correct LED pattern that is described in the section “Establishing Communication with the Transmitter” on page 51. Bright Red LED (D8) Does Not Turn On This indicates that the Transmitter is unable to join the Gateway’s network. -
Page 73: Transmitter Device Not Shown In Device Directory Screen
Green LED (D7) Either Never Turns On or Stops Blinking Within 30 Seconds This indicates that power is interrupted to the Transmitter. Troubleshoot by performing the following steps: Verify that the Transmitter is wired correctly, according to the “Transmitter Cable Connections” section. -
Page 74: Probe Out Alarm
Replace the Transmitter antenna. Replace the Gateway antenna. If possible, move the Transmitter outside of the containment space, closer to the Gateway. If this step enables the Transmitter’s device to be viewed within the Device Directory screen, but then moving the Transmitter back to the installation location causes the device to go Out of Service according to the Device Directory’s State field, then identify either a new Transmitter or Gateway installation location that will provide more reliable wireless communication. - Page 75 c. Communication Tab Status value should be Probe Out; if the value is instead OK then the Probe Out condition should be resolved. The Last Communication Date/Time value indicates the timestamp of the last message received from the Probe’s Transmitter, which may provide insight into the cause of the Probe Out.
-
Page 76: Communication Alarm
e. Communication Tab Verify that the Parity, Partial, and Communication Errors values are all zero. If any values are non– zero, then check/replace the following in the listed order: 1.Transmitter submersion within water 2.Probe wiring to the Surge Protector 3.Surge Protector wiring to the Transmitter 4.Battery Pack voltage –... -
Page 77: Transmitter Dip Switch Usage
Transmitter DIP Switch Usage Changing the DIP switch settings (ref. Appendix A) should only be done in consultation with Veeder–Root Tech Support, after all other troubleshooting steps have been performed first in an effort to diagnose and resolve the issue •... -
Page 78: Appendix A: Transmitter Dip Switch Settings
APPENDIX A: TRANSMITTER DIP SWITCH SETTINGS Use this appendix for DIP switch settings for all Transmitters in the network. DIP switch locations for the Transmitter are shown in Figure 55 (Switch 1) and Figure 56 (Switch 2). Select Transmitter diagnostic timeout using only the Switch 1 DIP switches 1 – 3 combinations shown. Switch 1 DIP switches 4 –... -
Page 79: Figure 56. Transmitter Dip Switch 2 Settings
1 2 3 4 5 6 7 8 DIP 1-4 DIP 5-8 Off Off Off Off 6/120 6/30 6/120 Off Off Off Off Off Off Off On 6/120 6/120 Off Off Off On Off Off On Off 120/120 120/120 120/120 120/120 120/120 Off Off On Off... - Page 80 MultiTech P/N: 82131150L...