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10. Warranty
10.1 Warranty period
BERG trampolines are of excellent quality. To provide you with years of carefree fun on our trampolines, BERG offers
you a functionality warranty. A functionality warranty is a warranty regarding its functional use. Please consult the
table below for the term of this warranty (years).
Frame
Frame (after product registration)
Padding
Jump mat
Springs
Safety Net
With exception to the 1 year warranty of the BERG weather cover basic, the BERG safety nets and accessories are
subject to a warranty period of 2 years. Parts that are susceptible to wear and tear (eg. elastics), the influences of
weather (eg. rust and discolouration) and the foam on the BERG safety net tubes are excluded from warranty.
10.2 Warranty conditions
The owner of the product can only claim warranty by presenting the original receipt of purchase. The warranty
applies only to material and manufacturing defects related to the BERG product and related parts.
The warranty becomes nul and void if:
•
The product is used improperly and / or negligently.
•
The product is not assembled and maintained in accordance with the instruction manual.
•
Technical repairs made to the product are not carried out in a professional manner.
•
Replacement parts do not correspond to the technical specifications of the product in question or are installed
incorrectly.
•
Damage caused by the influences of weather such as rust, UV rays or normal wear and tear.
•
Improper burial of the BERG Trampoline.
•
The product is used for rental purposes or made available for usage by a 3
•
During the warranty period, all material and construction assessed faults will be repaired or replaced by BERG.
Repairs handled at no cost is applicable provided the product is still within its warranty period as stated in article
10.1.
•
BERG warranty can only be honored if the original proof of purchase is rendered to the BERG authorized dealer.
Should the owner have re-located or the BERG dealer is no longer operational, BERG can recommend an
alternative BERG dealership.
•
If the warranty claim is not honored, all costs incurred must be paid by the owner.
•
This warranty is not transferable to third parties.
14
5
8 (5+3)
2
2
2
2
rd
party.
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