Page 1
REVISION HISTORY AZ1-A CHASSIS SEGMENT: 3a-2 MODEL 9-888-121-05 PART NO. : KLV-22EX300 KLV-26EX300 KLV-32EX300 KLV-32EX300B KLV-32EX400 KLV-32EX400/L KLV-32EX400/R KLV-40EX400 KLV-46EX400 SUFFIX DATE SUPP / CORR DESCRIPTION 2009/12 1st Issue 2010/3 Corr-1 Flow Chart Information Change (page 7) 2010/6 Supp-1 New Model Addition...
Page 2
SEGMENT: 3a-2 SERVICE MANUAL AZ1-A CHASSIS MODEL COMMANDER DEST. MODEL COMMANDER DEST. KLV-22EX300 KLV-32EX400/R RM-GA019 India RM-GA019 SOGUL, Iran, Nigeria, (RED) Saudi Arabia, KLV-26EX300 RM-GA019 India Malaysia, KLV-32EX300 ARM, Indonesia, RM-GA019 SOGUL, Iran, Nigeria, Vietnam, Philippines, Saudi Arabia, Thailand Singapore, ARM,...
Page 3
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 TABLE OF CONTENTS Section Title Page Section Title Page 1. SAFETY NOTES 5. DIAGRAMS &DXWLRQ +DQGOLQJ RI /&' 3DQHO %ORFN 'LDJUDP 6DIHW\ &KHFN 2XW /HDNDJH 7HVW :$51,1* :LUH 'UHVVLQJ DQG &RQQHFWRU 'LDJUDP /HDG )UHH ,QIRUPDWLRQ $WWDFKPHQW 'HWDFKPHQW RI 0')
Page 4
COMPONENTS IDENTIFIED BY SHADING AND MARK ! ON THE >1 hour EXPLODED VIEWS ARE CRITICAL FOR SAFE OPERATION. REPLACE THESE COMPONENTS WITH SONY PARTS WHOSE PART NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR IN SUPPLEMENTS PUBLISHED BY SONY. CIRCUIT ADJUSTMENTS THAT ARE CRITICAL FOR SAFE OPERATION ARE IDENTIFIED IN THIS MANUAL.
Page 6
2-6. Triage Chart Symptom (dead set) Video distored or missing No Video No Video No Video No Tuner Tuner OK No HDMI No Audio Reference 2Blinks 3Blinks 4Blinks 5Blinks 6Blinks 7Blinks No Power BL OK No BL BL OK Video OK Video 1-3 OSD OK No OSD BAA board...
Page 9
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 SECTION 4 SERVICE ADJUSTMENT 4-1. Accessing Self Diagnostic Menu 4-3. GAISOU Adjustment 1. While TV on standby mode, press the following sequence 1) When new board is replaced, please confirm the color on the Remote commander.
Page 10
5-1. BLOCK DIAGRAM 5-1-1. KLV- 22, 26, 32 EX300 Tuner CVBS Out Video 1 CVBS1/Mon CVBS In MON Out NAND Video 1/Mon Video1/Mon L/R FLASH Tu I2C (38Mz) 64MByte Video 2 CVBS2 Video 2 Video2 L/R CVBS IF_In Component 1 PDD0~7 Out x 2ch Yuv1/CVBS3...
Page 11
5-1-2. KLV- 32, 40. 46 EX400 Tuner CVBS Out Video 1 CVBS In CVBS1/Mon MON Out NAND Video 1/Mon FLASH Video1/Mon L/R Tu I2C (38Mz) 64MByte CVBS2 Video 2 Video 2 Video2 L/R CVBS IF_In PDD0~7 Component 1 Out x 2ch Yuv1/CVBS3 /Video3 PANEL...
Page 29
MODEL COMMANDER DEST MODEL COMMANDER DEST KLV-32EX400/1 RM-GA019 SOGUL, NIGERIA, KLV-46EX400/1 RM-GA019 SOGUL, NIGERIA, SAUDI ARABIA SAUDI ARABIA KLV-32EX400/3 RM-GA019 SOGUL,NIGERIA, KLV-46EX400/3 RM-GA019 SOGUL,NIGERIA, SAUDI ARABIA SAUDI ARABIA KLV-40EX400/1 RM-GA019 SOGUL, NIGERIA, SAUDI ARABIA KLV-40EX400/3 RM-GA019 SOGUL,NIGERIA, SAUDI ARABIA 68%-(&7 1(: 02'(/ $'',7,21 7KLV VXSSOHPHQW VKRZV YDULDQW LQIRUPDWLRQ IRU WKH QHZ PRGHO V 2WKHU LQIRUPDWLRQ UHPDLQ WKH VDPH DV RULJLQDO LVVXH...
Page 30
Section 4 : Service Adjustments 4-4 : Hotel Mode Adjustment 2. While the TV turns ON, the indication ‘Hotel (See page 9) 4-4-1 : Preset "Test" Button on Remote Commander Mode Setting in process” appears on the top of the screen. Press the following buttons in sequence on * It will appear only few seconds.
Page 31
(QWHULQJ +RWHO 0HQX 0RGH +RWHO 0RGH 6HWWLQJV 0HQX 7UHH FRQWLQXH 11. Press on the Remote for adjustments. 12. After done go to Functions settingsÆ Hotel Mode and select to" ON”. 13.The TV set resets and restarts. 14. Now press “MENU" on the remote commander.
Page 32
Menu items in Function Settings Display Description Options string =Default Settings Hotel This will turn the Hotel Mode mode on. Tip: This should be the last setting you do – once turned to “ON” the Hotel mode will start. TV/Remote Select whether you want Both Controls...
Page 33
Menu items in Signal Source Settings Display string Options Description =Default Settings Use / Not Signal Source Define which Settings input source should be HDMI 1/2/3 Use with available during Labels Hotel Mode. /Use Without Note: The Labels number of /Not Use terminals vary Video 1/2...
Page 34
Menu items in TV Settings Display Options Description =Default Settings string Initial Set the initial TV Volume volume each time a 0r100 hotel customer turns the TV on. Maximum Set the maximum Volume possible volume for the 0r100 TV set Initial Wide Wide Define the initial...
Page 35
Smart Cloning Functions (1) ( I ) Exporting functions Before you export your Hotel TV settings, 0DNH VXUH WKDW DOO WKH VHWWLQJV LQFOXGLQJ FKDQQHO SLFWXUH VRXQG DQG +RWHO 0HQX DUH FRUUHFW 3UHSDUH D EODQN 86% PHPRU\ 7KH 86% PHPRU\ GRHV QRW UHTXLUH DQ\ VSHFLDO ³WUHH VWUXFWXUH´...
Page 36
Smart Cloning Functions (2) 4-4-8 : ( II ) Importing functions NOTE Any settings done and exported from a “Mother TV” can only be imported on the same series of TVs (any size). 1) To copy the settings from the USB memory to “Child TVs”, you must first put “Child TVs”...
Page 37
Disabled Functions during Hotel Mode <Disabled functions during Hotel Mode> 1RUPDO +RWHO 0HQX )XQFWLRQV 0RGH 0RGH +RWHO 0RGH 6FHQH 6HOHFW 7KHDWUH 0RGH 6WRUH 'LVSOD\ 0RGH 6\QF 0HQX (QDEOHG 'LVDEOHG 'LVDEOHG 3$3 3,3 'HPR 0RGH )DYRXULWHV All the functions related to Menu operation, because Menu is disabled in Hotel Mode.
Page 38
([LWLQJ +RWHO 0RGH 0HQX While TV set is on standby, press the following on the remote commander 2. Press “Menu” and the following menu appears on screen. Figure: 17 3. The menu shows in normal mode.
Page 39
3. Service (BAA replacement: default r> Factory mode) NVM: UART_SELECT_0x04C8 0 – CL1 1 – Factory Æ Normal model 2 – Sony Std ÆALL basic hotel model _product code xxxx07/ 09/ 12 etc 3 – VDA Æ SOGUL model /3 4– LocatelÆ SOGUL model/1 4.
Page 40
4r5rð External ConšŒ}o Volume Activation is needed After Press> 5 Sec (Any key) for new set. Figure 3 4r5rñ Cl} l Figure 4: CL: Clock Display ,& ,& &1 Figure 6: Clock Module Figure 5: CL Layout...
Page 41
SECTION 5 SECTION 5 DIAGRAMS DIAGRAMS 5-1. Block Diagram 5-1. Block Diagram (See page 11) (See page 11) KLV- 32, 40, 46 EX400/1, 32, 40, 46 EX400/3, KLV- 32, 40, 46 EX400/1, 32, 40, 46 EX400/3, Tuner CVBS Out Video 1 CVBS In CVBS1/Mon MON Out...
Page 49
6-1-4. KLV-40EX400 (See page 22) (See page 22) Screw: Parts List: REF. NO. PART NO. DESCRIPTION REF. NO. PART NO. DESCRIPTION REMARK 3qaqgwl 6&5(: %973 ; 7<3( ,7 X-2546-141-2 BASE (ML3B) ASSY 16qdqj 6&5(: %973 ; 7<3( ,7 4-171-686-01 NECK (ML3B) w;wfwgwj X-2547-898-3 REAR COVER (40) ASSY 6&5(:...
Page 50
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 6-1-5. KLV-46EX400 (See page 23) (See page 23) Screw: Parts List: REF. NO. PART NO. DESCRIPTION REF. NO. PART NO. DESCRIPTION REMARK 4qaqhel X-2514-988-1 BASE (L3B) ASSY 6&5(: %973 ; 7<3( ,7 6&5(: %973 ;...
Page 51
OTHER PARTS 6-2. REF NO. PA P P RT R R NO. DESCRIPTION REMARK REF NO. PA P P RT R R NO. DESCRIPTION REMARK ********************************************************************** 6-2-3. KLV-32 EX400/1, 32EX400/3 MISCELLANEOUS ***************** (S ee page 24 ) X-2348-140-3 BAG ASSY, FALL LOCK BELT 2-580-604-01 SCREW, +PSW M4X20 ACCESORIES AND PA P P CKING MATERIALS...
Page 52
SUPPLEMENT-3 AZ1A CHASSIS SUBJECT: New Information Addition on Trouble Shooting SUBJECT: New Information Addition on Trouble Shooting This section is updated, originally This section is updated, originally located at Page 7~8. located at Page 7~8. Note: Note: Please refer to next pages for Trouble Shooting Flow Charts. Please refer to next pages for Trouble Shooting Flow Charts.
Page 53
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 SECTION 3 This section is updated, TROUBLESHOOTING originally located at page 8 ~9 3.1 Power Problem 3-1-1. General START Does the Power Led stay on when the No Power TV is switched on ? Is the Standby Led blink ? Standby LED Blink...
Page 54
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-1-3. DDCON Sheet START Change BAA Board Check JL6306 Voltage. Check F6303 Is the voltage 3.3V? Check JL6309 Voltage. Check F6302 or F6305. Is the voltage 1.1V? Check JL6313 Voltage. Check F6301. Is the voltage 1.8V? After checking, take note of NG condition &...
Page 55
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 b) 4 times blinking 4 times Blinking Between 0.88V to 2.70V Check Check PANEL_DET at PANEL harness to Balancer Replace G*/D* Board JL5601 (Balancer) Board on the BAA Board BAA Board Harness G*/D* Board Note:...
Page 56
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 d) 6 times blinking 6 times Blinking Check < 2.7V PANEL_DET at BAA Board JL5601 on the BAA Board Check all harness Harness Inverter Change D* Board (D* Board) *Check G* Board output: *Check G* Board G2** UNREG24V = +24.0V output or...
Page 57
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-1-5. Panel ID Error Green & Amber blinking Harness check: TCON to BAA board Harness TCON to G* board Check TCON_ON LVDS cable BAA Board at FB5619 on the BAA Board High Change BAA BAA Board...
Page 58
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-2-2. Flowchart B - Main Speaker No Sound Main Spk No Sound Correct UI Audio UI Setting, ok? Amp IC / IC4002 pin1 -> 3.3V Main IC NG IC4002 pin2 -> 1.8V Spk Wire, Change Connector, ok?
Page 59
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-2-4. Flowchart D - HP Out No Sound HP Out No Sound HP cable, Change HP cable JL4011 -> 3.3V, ok? Detection (when insert HP) Main IC R4094 -> 3V, ok? Change BAA Board 3-2-5.
Page 60
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-2-6. Flowchart F - Analog RF No Sound Analog RF input no sound Change RF RF cable, UI setting, ok? cable Correct UI (TV System, AFT, Audio Filter) Change RF RF source, source/channel Refer Raster sound,...
Page 61
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-2-8. Flowchart H - USB Audio No Sound USB Audio input no sound Change USB USB thumbdrive, thumbdrive Change to *USB audio supported format, ok? format Change BAA Board * Please refer to IM for supported USB audio format.
Page 62
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-3. Video Problem 3-3-1. General Picture On Screen Distorted Or Missing Refer to Power Troubleshoot (STANDBY LED Check LED 6x BLINK 6x times blinking times blink? Backlight turns ON? Check Eco Power Saving Refer to IM Eco Power Saving...
Page 63
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-3-3. VIDEO 1 Video 1 Problem Check Refer to IM Video1/Monitor Video1/Monitor Out Out Setting Setting. Video Signal Source Problem or Check Video input source cable problem signal or cable. Check Input Change BAA board jack "J2001"...
Page 64
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-3-5. Video 2 Video 2 Problem Video Signal Source Problem or Check Video input source signal or cable. cable problem Check Input Change BAA board jack "J2001" Check LVDS harness Reconnect LVDS cable connection between or change new LVDS BAA board.
Page 65
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-3-7. Component Component Problem Check Video 3 / Refer to IM Video3 / Component Setting. Component Setting Component Signal Source Check component input Problem or cable problem source signal or cable. Check Input Change BAA board jack "J2200"...
Page 66
KLV-22, 26, 32 EX300, 32, 40, 46 EX400 RM-GA019 3-3-9. PC PC Problem PC Signal Source Problem or Check PC input source signal or cable. cable problem Change PC input source to TV Confirm PC input source format supported format / resolution supported by TV? Check PC jack Change BAA board...
Page 67
1.85V 1.6710 - Change H2LS Board Pin1 Voltage Level 2.0229V in CN1 Menu 2.37V 2.1536 - 2.5988V 2.80V 2.8 - 3.3V Change BAA Board Input Sony Corporation Sony EMCS (Malaysia) Sdn. Bhd. English TVEG 9-888-121-05 ¹ 2010.9 – 67 –...