Hytera PNC560 User Manual
Hytera PNC560 User Manual

Hytera PNC560 User Manual

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PNC560 Mobile Computer
with Scanner
User Manual
Hytera US Inc.
8 Whatney, Irvine, CA 92618
(954) 846-1011
www.hytera.us
sales@hytera.us

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Summary of Contents for Hytera PNC560

  • Page 1 PNC560 Mobile Computer with Scanner User Manual Hytera US Inc. 8 Whatney, Irvine, CA 92618 (954) 846-1011 www.hytera.us sales@hytera.us...
  • Page 2: Table Of Contents

    User Manual Contents Contents Contents Documentation Information............................1 1. Packing List ................................3 2. Product Layout ................................4 3. Before Use ................................. 5 3.1 Install the Cards ..............................5 3.2 Attach the Battery ..............................5 3.3 Charge the Battery ............................... 6 4.
  • Page 3 6. Contacts ................................... 17 6.1 Understand the Contact Interface ........................17 6.2 Add a Contact ..............................17 6.3 Search for a Contact............................17 6.4 Share a Contact ..............................18 6.5 Delete a Contact ..............................18 6.6 Create a Contact Label ............................18 7.
  • Page 4 User Manual Contents 8.4 Lock the App ..............................28 8.5 Set the Screen Unlock Mode ..........................28 8.5.1 Set the Pattern or Password Unlock ......................29 8.5.2 Set the Fingerprint Unlock .......................... 29 8.5.3 Set the Face Unlock ............................ 29 8.6 Lock the SIM Card ............................
  • Page 5 10.4 Set the Vibration and Haptic Strength ......................40 10.5 Set the Caption ..............................41 10.6 Adjust Audio Volume ............................41 10.7 Add the Accessibility Menu Shortcut ......................41 11. Apps ..................................42 11.1 Manage the App ............................... 42 11.1.1 Close the Running App ..........................42 11.1.2 Install the App ............................
  • Page 6 User Manual Contents 11.3.2 Sound Recorder............................52 11.4 Use the Utility App ............................54 11.4.1 Files................................54 11.4.2 Documents ..............................54 11.4.3 Clock ................................. 55 11.4.4 Calculator ..............................57 11.4.5 SuperNote ..............................58 11.4.6 APPCenter ..............................58 12. System ................................... 60 12.1 Set the Language and Input ..........................
  • Page 7 17. Abbreviations ................................. 74...
  • Page 8: Documentation Information

    User Manual Documentation Information Documentation Information This section describes the conventions of this document and device gestures. Documentation Conventions Instruction Conventions Icon Description Indicates information that can help you make better use of your product. Indicates references that can further describe the related topics. Indicates situations that could cause data loss or equipment damage.
  • Page 9 User Manual Key Operations Operation Description Press Press and release quickly. Long press Press and hold for the preset duration. Double press Press twice continuously and quickly. Documentation Information Operation Description Press and hold Keep the key pressed. Main Screen Operations Operation Illustration Description...
  • Page 10: Packing List

    1. Packing List Unpack carefully and check that you have received the following items. If any item is missing or damaged, contact your dealer. Item Quantity (PCS) Item Quantity (PCS) PNC560 Battery Cover Battery Tempered Glass Power Adapter Documentation Kit USB Cable ...
  • Page 11: Product Layout

    User Manual 2. Product Layout...
  • Page 12: Before Use

    User Manual Before Use 3. Before Use 3.1 Install the Cards 1. Remove the battery cover. 2. Insert the Nano SIM cards and the Micro SD card into the corresponding slots with the metal contacts facing down. To remove the Nano SIM card, slide the latch to eject the c orresponding card. 3.2 Attach the Battery ...
  • Page 13: Charge The Battery

    User Manual 2. Align the contacts on the battery with those on the battery slot, and then slide the battery into the slot. 3. Put the battery cover back in place. Before Use 3.3 Charge the Battery  Use the approved charger to charge the battery. ...
  • Page 14: Basic Operations

    User Manual Basic Operations 4. Basic Operations 4.1 Turn On the Device Long press the On-Off key until the startup screen appears. 4.2 Turn Off the Device Method 1  Long press the On-Off key, and then select Power off. Method 2 ...
  • Page 15: Adjust The Volume

    Basic Operations User Manual 4.4 Adjust the Volume High sound pressure with hearing damage risk. Do not listen at high volume levels for long periods. Through the Volume Key Media Volume  Press the Volume Up key to increase the media volume, or the Volume Down key to decrease the media volume. Ring and Notification Volume ...
  • Page 16: Enable Or Disable The Sim Card

    User Manual Basic Operations Tap Network & internet. Select one SIM card. Do any of the following. Tap Data preference, and then select the SIM card, which you want to use to access the network.  4.5.2 Enable or Disable the SIM Card Tap Network &...
  • Page 17: Set The Remaining Battery Display

    Basic Operations User Manual , go to Battery > Battery Saver, and then tap following User Battery Saver.  Automatically enable Battery Saver  a. Tap Set a schedule. b. Tap Based on percentage. c. Drag the slider to a percentage where you want the device to turn on Battery Saver automatically. Once the battery reaches the preset value, the Battery Saver will be automatically enabled.
  • Page 18: Manage The Notification

    User Manual Basic Operations 4.8 Manage the Notification 4.8.1 Turn Off the App Notification You can turn off notifications from an app. Tap Notifications > App settings. following the app. Notific ations from some apps cannot be turned off. 4.8.2 Disable the Notification Dot You can set no dot to be displayed on the app icon when the app receives notifications.
  • Page 19: Check The Device Information

    Basic Operations User Manual To allow notification alert after the preset time, tap Allow notification snoozing.  To set the alert time, in the notification center, tap unfold an unread notification, and then tap in the  lower right corner of the notification. following Blink light.
  • Page 20: Screen

    User Manual Screen 5. Screen Status Bar Display Pane Shortcuts Back Button Home Button Recently Used Apps 5.1 Understand the Status Icons Icon Description Icon Description The device is connected to the WLAN. The device works in Vibration mode. The device has registered in the cellular The BT feature is enabled.
  • Page 21: Understand The Control And Notification Center

    User Manual The WLAN hotspot is enabled. The Alarm feature is enabled. The battery power is full. The device works in Do Not Disturb mode. The battery is being charged There is/are (a) new message(s). The battery power is low. There is/are (a) missed call(s).
  • Page 22: Set The Home Screen

    User Manual 5.3 Set the Home Screen On the home screen, touch and hold the blank area, and then select Home settings. In the Home settings interface, do any of the following: To show the notification dots, tap Notification dots, and then tap following Notification dot on app ...
  • Page 23: Cast The Screen

    User Manual Tap Screen record. 5.7 Cast the Screen 1. Swipe down from the status bar. 2. Swipe down from the control center to unfold it. 3. (Optional) Swipe left to find Screen cast. 4. Tap Screen cast. 5.8 Auto-Rotate the Screen Auto-Rotate Screen allows the device to automatically switch between portrait and landscape orientations when you Screen rotate the device.
  • Page 24: Contacts

    User Manual Contacts 6. Contacts You can use the Contacts app to manage your contacts information, such as phone numbers, e-mails, and addresses. 6.1 Understand the Contact Interface Favorite the Manage the Contact Contact Contact Name Message Voice Call Video Call Number Message Edit Contact...
  • Page 25: Share A Contact

    User Manual In the Search contacts field, enter the keywords. The device displays the search results below the search box. Contacts 6.4 Share a Contact Tap and hold the contact. (Optional) Tap other contacts you want to share. In the upper right corner, tap Select a sharing method.
  • Page 26: Connectivity

    User Manual Connectivity 7. Connectivity 7.1 Mobile Network 7.1.1 Enable the Mobile Network Before accessing the cellular network services, ensure that you have properly installed the SIM card. If the cellular network services are not in use, you can turn off it to decrease data usage and increase battery life. Method 1 ...
  • Page 27: Monitor The Data Usage

    Connectivity User Manual following Enable 5G. Enable 5G If You Want to… Then… Before accessing the 5G network services, ensure that you have installed the SIM card with 5G services enabled. Tap Preferred network type. Select the 2G, 3G, 4G, or 5G network, Only when 5G is enabled, you can select 5G network.
  • Page 28: Wlan

    User Manual Connectivity Tap Data warning. Set the threshold for data warning Enter the threshold value. Tap SET. If You Want to… Then… following Set data limit. Enable data limit Tap OK. Tap Data limit. Enter the threshold value. Set the threshold for data limit Tap SET.
  • Page 29: Print Through Wlan

    Connectivity User Manual If You Want to… Then… Enable automatic WLAN connection when a Tap WLAN preferences. highquality public network is available If You Want to… Then… Turn WLAN following automatically. Tap WLAN preferences. Receive a notification when a high-quality public network is available following networks.
  • Page 30: Hotspot And Tethering

    User Manual Connectivity Follow the on-screen instructions. 7.3 Hotspot and Tethering Hotspot and Tethering allows the device to share the mobile network connection with nearby devices. Go to Network & internet > Hotspot & tethering. Do any of the following: If You Want to Share Mobile Then…...
  • Page 31: Pair A Peripheral Bt Device

    Connectivity User Manual 7.4.1 Pair a Peripheral BT Device Enable BT. , go to Connected devices > Connection preference > BT, and then tap following Use  Swipe down from the top to enter the control center, and then tap BT. ...
  • Page 32: Rename The Device

    User Manual Connectivity 7.4.3 Rename the Device The device name for BT connection is the device model by default. 1. In the Pair new device interface, tap Device name. 2. Enter a new name. 3. Tap RENAME. 7.5 NFC Near Field Communication (NFC) allows the device to exchange data with other devices with a quick touch. Go to Connected devices >...
  • Page 33 Connectivity User Manual a. Tap b. Tap Network & internet. c. Tap following Airplane mode. Method 2  Swipe down from the status bar. Swipe down from the control center to unfold it. (Optional) swipe left to find Airplane mode. Tap Airplane mode.
  • Page 34: Safety And Security

    User Manual Safety and Security 8. Safety and Security 8.1 Set the Emergency Information Tap Safety & emergency. Do any of the following: If You Want to… Then… Tap Emergency information. Under Medical information, tap Add information, and then fill out the information.
  • Page 35: Set The Privacy

    Safety and Security User Manual Tap Select your region. Select a region. Tap Done. following Use Exposure Notifications. 8.3 Set the Privacy To check apps that used permissions in the last 24 hours, tap Privacy dashboard.  To set app's access to data, tap Permission manager. ...
  • Page 36: Set The Pattern Or Password Unlock

    User Manual Safety and Security 8.5.1 Set the Pattern or Password Unlock Go to Security > Screen lock. Tap Swipe, Pattern, PIN, or Password. When the screen is locked, swipe up, draw the pattern, or enter the pin or password to unlock the screen. 8.5.2 Set the Fingerprint Unlock Go to Security >...
  • Page 37: Lock The Sim Card

    Safety and Security User Manual Select Show all notification content, Show sensitive content only when unlocked, or Don't show notification at all, and then tap Done. Tap I agree. Tap Start. Face the front camera until the device displays "All set. Looking good.". 10.
  • Page 38: Delete The Life Domain

    User Manual Safety and Security Go to System > Dual Domain. following Use dual domain. Tap Add Life domain. (Optional) To enable life domain, tap Life domain. 8.7.2 Delete the Life Domain Go to System > Dual Domain. Tap Del Life domain. Tap DELETE.
  • Page 39: Encrypt The Files

    Safety and Security User Manual 8.9 Encrypt the Files You can use the HEncryptor app to encrypt the files for security. Enter the password. Touch and hold the file. (Optional) To add multiple files, tap other files. Tap SELECT. 8.10 Connect to the MDM After registering the device with the MDM server, you can connect the device to the server through network, and manage accesses, send app notifications, and upgrade the system through the MDM.
  • Page 40: Personalization

    User Manual Personalization 9. Personalization 9.1 Set the Sound Tap Sound. In the Sound interface, you can adjust the volume, set vibration mode for default notification and alarm sounds, or tone for various operations. 9.2 Turn on Do Not Disturb Do Not Disturb makes the device silent and the screen dark when the notification is coming in.
  • Page 41: Use The Glove Mode

    User Manual Through the Sound Interface Tap Sound. In the Sound interface, tap Do Not Disturb. Tap TURN ON NOW. (Optional) To set Do Not Disturb, do any of the following: To set people, app, alarm or others that can interrupt Do Not Disturb, respectively tap People, Apps, and ...
  • Page 42: Use The Location Services

    User Manual Personalization , and then tap Wallpaper & style.  2. Tap CHANGE WALLPAPER. 3. Tap On-device wallpaper or My photos. 4. Select a wallpaper. 5. Tap 6. Select Home screen or Lock screen. 7. Select Lock screen or Home and lock screen. 9.5 Use the Location Services The location service allows the device to acquire its location information with WLAN, cellular network, BT, and GPS.
  • Page 43: Set The Display

    User Manual 9.6 Set the Display 9.6.1 Switch Between Sleep and Wake Mode Manual sleep or wakeup  Personalization Press the On-Off key. Automatic sleep  Go to Display > Screen Timeout. Set the automatic sleep time. When then screen is idle for the preset time, the screen automatically sleeps. Automatic wakeup ...
  • Page 44: Turn On The Night Light

    User Manual Personalization 9.6.3 Turn On the Night Light In Night Light mode, the screen automatically turns amber to help reduce your eye strain and fatigue in low-light conditions. Method 1  Swipe down from the status bar. Swipe down from the control center to unfold it. Tap Night Light.
  • Page 45: Accessibility

    User Manual 9.6.5.2 Display Size Go to Display > Display Size. Drag the slider left to decrease or right to increase the display size. Accessibility 10. Accessibility 10.1 Set the Text and Display Go to Accessibility > Text and display. Do any of the following: If You Want to…...
  • Page 46: Set The Extra Dim Screen

    User Manual Personalization Use large mouse cursor, following Large mouse pointer. Adjust the font outline and the following High contrast text. background contrast 10.2 Set the Extra Dim Screen Go to Accessibility > Extra dim. following Make screen extra dim.
  • Page 47: Use The Magnifier

    Apps User Manual Accessibility Do any of the following: To set the dim degree, drag the slider under Intensity.  following Keep on after device restarts. To keep extra dim after restart, tap  To add the shortcut of the extra dim switch to the lower right corner of the screen, tap following ...
  • Page 48: Set The Caption

    User Manual Apps 10.5 Set the Caption Go to Display > Accessibility > Caption preferences. following Show captions. Do either of the following: Accessibility To set the caption size and style, tap Caption size and style.  To set the caption language, go to More options > Language, and then select a language. ...
  • Page 49: Apps

    Apps User Manual 11. Apps 11.1 Manage the App 11.1.1 Close the Running App You can close running apps in the background to release the memory. 1. At the bottom, tap 2. Swipe left or right to choose an app, and swipe up to end it. 11.1.2 Install the App ...
  • Page 50: Force Stop Or Reuse The App

    User Manual Apps Go to Apps > See all apps. Tap the app. Tap UNINSTALL. Tap OK. Method 3  Touch and hold the app icon, and then tap App info. Tap UNINSTALL. Tap OK. 11.1.4 Force Stop or Reuse the App Method 1 ...
  • Page 51: Pin The App

    Apps User Manual Select Allow, Don't allow, or other displayed options. Through the Apps Interface Go to Apps > See all apps. Tap the app. Tap Permissions. Do either of the following: To deny a permission type, select the permission type under Allowed, and then select Don't Allow or other ...
  • Page 52: Use The Google Apps

    User Manual Apps 11.2 Use the Google Apps Google, Google Maps, Google Duo and other marks are trademarks of Google LLC. A Google Account is required before you use the Google apps. Otherwise, the Google services may be totally or partially restricted.
  • Page 53: Google Chrome

    Apps User Manual 11.2.2 Google Chrome Fast, easy and secure browsing with Google Chrome. To protect your device from malware or viruses, visit trusted website only . 11.2.3 Google Drive Google Drive is a smart online storage and backup that puts all your files within reach from any smartphone, tablet, or computer.
  • Page 54: Youtube

    User Manual Apps 11.2.10 YouTube See what the world is watching in music, gaming, entertainment, news and more. Subscribe to channels, share videos with friends, edit and upload videos, and watch on any device. 11.2.11 YT Music The music streaming app. Made by YouTube. Discover all the music on YouTube that you cannot find anywhere else, organized in one app and web player.
  • Page 55 Apps User Manual 11.3.1.1 Take a Photo Tap Photo. (Optional) To switch between the front and rear cameras, tap Point the camera to the object you want to shot. (Optional) Set the camera. If You Want to… Then… Focus the camera to a specific point Tap the point on the screen.
  • Page 56 User Manual Apps  : The flashlight automatically turns on when working in dim light.  : The flashlight is on. In the upper left corner, tap Enable other shooting mode Select Automatic or HDR. Enable a filter Select a filter. 11.3.1.2 Use the PRO mode In PRO mode, you can adjust the exposure compensation and light sensitivity.
  • Page 57 Apps User Manual (Optional) To view the photo, tap the circle in the lower left corner. 11.3.1.3 Set the Photo Parameters In the Camera interface, tap , and then do any of the following: General Parameters  following GPS location. To record the location when shooting the picture, tap ...
  • Page 58 User Manual Apps 11.3.1.4 Record a Video T ap Tap Video. (Optional) To switch between the front and rear cameras, tap Point the camera to the object you want to shot. (Optional) During recording, do any of the following: To make the recorded video audible or silent, tap ...
  • Page 59: Sound Recorder

    Apps User Manual following fingerprint take picture. To enable photo taking with fingerprint, tap  following auto encrypt. To enable photo encryption, tap  To encrypt photos after a preset time, enable auto encrypt, tap Encryption latency, and then set a value. ...
  • Page 60 User Manual Apps to start recording. During recording, you can tap to pause or tap again to continue recording. to stop recording. The Save recording? dialog box appears. Enter the file name, and then tap SAVE. 11.3.2.2 View and Play a Recorded Audio In the lower right corner, tap The Recording list interface appears.
  • Page 61: Use The Utility App

    Apps User Manual The Recording list interface appears. Touch and hold a recording file, or select more recordings. Do any of the following: To rename the file(s), tap to enter the name, and then tap SAVE.  To share the file(s), tap , and then select a share method.
  • Page 62: Clock

    User Manual Apps 11.4.2.1 View a Notice Tap Messages. Tap the unread or read notice to view details. When the device receives a notice, you can directly tap the notice to view details. 11.4.2.2 Browse or Download a Notice Tap Files, and then browse notices in either of the following ways: Tap CAT to browse the notices by category.
  • Page 63 Apps User Manual Tap OK. (Optional) Set the repeat days, ringtone, label, and so on. Clock Tap . Tap . Tap . In the search box, enter the city name. Tap the displayed city to add it. Timer Tap . Tap .
  • Page 64: Calculator

    User Manual Apps 4. Tap Next. 5. Set the bedtime, reminder notification, and bedtime mode. 6. Tap Done. 11.4.4 Calculator The Calculator app facilitates basic and advanced arithmetic calculations. To open the calculator, tap...
  • Page 65: Supernote

    Apps User Manual 11.4.5 SuperNote The SuperNote app records and stores text information. Tap . Tap to create a new note. Enter the note title and content. Tap Submit. 11.4.6 APPCenter The APPCenter app allows you to view, download, and manage apps from the Smart MDM server. The Messages interface displays notifications.
  • Page 66 User Manual Apps 11.4.6.3 Manage the App Download Downloading Tap Download. Tap Downloading. You can see the downloading app, stop downloading, continue to download, re-download, and delete the Installed downloading. Tap Download. Tap Installed. Do either of the following: To uninstall the app, tap ...
  • Page 67: System

    User Manual System 12. System 12.1 Set the Language and Input You can set the display language, keyboard, input method, and enable input tools. Go to System > Languages & input. Do any of the following: To select the language, tap Languages. ...
  • Page 68: Reset The Device

    User Manual Set time zone to synchronize with following Set time zone automatically. the network Tap Date. Manually Set date Select a date. System If You Want to… Then… Tap OK. Tap Time. Select a time. Set time Tap OK. Tap Time zone.
  • Page 69: Upgrade The System

    User Manual 12.5 Upgrade the System  Use the official software only to upgrade the system, to prevent equipment failure, data loss, or damage to the system security.  Back up your data before upgrade.  Ensure that the battery power is more than 30% before upgrading. System Prerequisites You have connected the device to the MDM according to...
  • Page 70: Troubleshooting

    The keys, screens, or temporarily. LED indicators do not work normally. The keys, screens, or LED Contact your dealer or Hytera technicians for indicators may be damaged. maintenance. The touch screen fails The unlock pattern or password Contact your dealer or Hytera technicians for to be unlocked.
  • Page 71 User Manual Both the mobile and WLAN network are turned on, but the Turn the WLAN off. WLAN connection is unstable. The sound is too low, Make sure cparticipants are within the The signal may be weak. unstable, or muted. communication range.
  • Page 72: Care And Cleaning

    User Manual The power adapter plug may be Remove and reinsert the plug. inserted into the socket improperly. If the above solutions cannot fix your problems, or you may have some other queries, please contact your local dealer for more technical support. Care and Cleaning 14.
  • Page 73: Optional Accessories

    User Manual 15. Optional Accessories Use the accessories specified by the Company only. Otherwise, we will not be liable for any loss or damage arising out of use of unauthorized accessories. Contact your local dealer for the optional accessories used with the device.
  • Page 74: Statements

    16. Statements 16.1 Copyright Information Hytera is the trademark or registered trademark of Hytera Communications Corporation Limited (the Company). The Company retains the ownership of its trademarks and product names. All other trademarks and/or product names that may be used in this manual are properties of their respective owners.
  • Page 75: Fcc Sar Statement

    Statements User Manual Consult the dealer or an experienced radio/TV technician for help.  16.3.1 FCC SAR statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
  • Page 76: Ce Sar Statement

    User Manual Statements Where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to remain compliant  with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated. 16.6 CE SAR Statement This equipment complies with Directive 2014/53/EU radiation exposure limits set forth for an uncontrolled environment.
  • Page 77 Statements User Manual 20 MHz  5G WLAN OFDM 5180–5240 MHz 40 MHz 14.49 dBm  80 MHz  20 MHz  5.8G WLAN OFDM 5745–5825 MHz 40 MHz 13.33 dBm  80 MHz  GPS(RX) L1: 1559–1610 MHz Frequency Range Technology Modulation Channel Bandwidth...
  • Page 78 User Manual Statements    TX: 1920–1980 MHz 5/10/15/20 MHz  RX: 2110–2170 MHz   1.4/3/5/10/15/20  TX: 1710–1785 MHz RX: 1805–1880 MHz  QPSK    5/10/15/20 MHz 16QAM  TX: 2500–2570 MHz  B8: 1.4/3/5/10 MHz ...
  • Page 79 Statements User Manual TX: 832–86 B38: 5/10/15/20 B38:   RX: 791– 21 MHz 5/10/15/20 B40: B40:    TX: 703–73 5/10/15/20 RX: 758– B42: B42:   91 MHz  5/10/15/20 B43: B43: TX/RX:   2570–2620  2300–2400 TX/RX: ...
  • Page 80 User Manual Statements Frequency Range Technology Modulation Channel Bandwidth Power (Transmitter/Receiver) 256QAM 91 MHz n78: n78:    RX: 758–7 20/30/40/50/60/70/ 25dBm 80/90/100 MHz 2500–2690 TX/RX:  3400–3800 TX/RX:...
  • Page 81 Abbreviations 17. Abbreviations Abbreviation Full Name Global Positioning System Liquid-Crystal Display Light-Emitting Diode Mobile Device Management Personal Computer Push-To-Talk Subscriber Identity Module Universal Serial Bus WLAN Wireless Local Area Networks...
  • Page 82 User Manual Hytera US Inc. 8 Whatney, Irvine, CA 92618 (954) 846-1011 www.hytera.us sales@hytera.us...

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