Troubleshooting - AmazonBasics B00LRK8EVO Manual

Troubleshooting

My power bank doesn't charge.
• Make sure that the micro USB cable is
connected correctly. See
power bank
• If you are using an AC power outlet,
make sure that the outlet works.
• If you are using a computer USB port,
make sure that the computer is turned
on and the USB port works.
• Your power bank may be damaged.
Replace your power bank.
My power bank doesn't charge a device
• Make sure that you have connected the
built-in micro USB cable attached to
the side of your power bank to the
correct jack on your device. See
Charging your device
included USB charging cable is for
charging your power bank, not for
charging a device.
8
on page 5.
on page 6. The
Charging your