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5. Xiaomi will determine whether a product is "Out of Warranty" at the
company's discretion according to the standards listed below. Repair of
Out of Warranty products shall be separately quoted by the Xiaomi service
center and respective service shall be provided upon service fee payment.
- Violation of the warranty terms, invalidate warranty, expired warranty,
or other reason.
- During the warranty period, in the event of violation which defined as
customer induced damage, such as self-repairs, exposure to water,
damage caused by misuse, alternation, failure to comply with product
manual, etc.
Handsets Defects List
Mobile Phone
Data Cables
For more detail, please call hotline: 1800-572-7626
Official Website: www.poco.in
Service Email Address: service.in@poco.net
Twitter: @POCOSupport
Xiaomi Communications Co., Ltd.
Brand: POCO
© Xiaomi Inc. All rights reserved.
Item
Charger
Battery
Model: M2102J20SI
Performance Defects
Screen failure including no display /
abnormal display
Phone does not start, unable to log
or make calls
Phone does not vibrate or ring
Abnormal shutdown
Poor contact with SIM cards
Button failure
No sound or abnormal sound volume
Shell crack damage due to structural
or material factors
The orginal charger doesn't work
Mobile phone doesn't work after full
charge or does not accept charge
Does not work
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