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Philips 150B3M/150B3Q Electronic User's Manual
file:///D|/Grace/03771/english/150b3mq/index.htm [1/30/2002 2:34:29 PM]

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Summary of Contents for Philips 150B3M-00N

  • Page 1 Philips 150B3M/150B3Q Electronic User's Manual file:///D|/Grace/03771/english/150b3mq/index.htm [1/30/2002 2:34:29 PM]...
  • Page 2: Safety And Troubleshooting Information

    Safety & Troubleshooting Safety and Troubleshooting Information Safety Precautions and Maintenance Regulatory Information • Other Related Information Safety precautions and maintenance WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
  • Page 3: Installation Locations

    Safety & Troubleshooting Installation Locations Avoid Heat and Extreme Cold Do not store or use the LCD monitor in locations exposed to heat, direct sunlight, or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site falling within the following temperature and humidity ranges.
  • Page 4: About This Manual

    Notational Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other pertinent information. Its contents are identical to the information in our printed version.
  • Page 5 ©2002 Koninklijke Philips Electronics N.V. All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V. file:///D|/Grace/03771/english/150b3mq/about/about.htm (2 of 2) [1/30/2002 2:34:34 PM]...
  • Page 6: Product Information

    Physical Specification RETURN TO TOP OF THE PAGE TFT LCD 15" visual 0.297 x 0.297mm (15.0") 1024 x 768 pixels R.G.B. vertical stripe Anti-glare polarizer hardness 304.1 x 228.1mm (15.0") 16.7M colors 56Hz-76Hz • Philips Pixel • Pin Assignment •...
  • Page 7 Product Information • Horizontal frequency VIDEO • Video dot rate • Input impedance - Video - Sync • Input signal levels • Sync input signal • Sync polarities • Input Frequency • Video interface AUDIO • Input signal level • Headphone out signal level •...
  • Page 8: Resolution & Preset Modes

    Product Information • Viewing Angle (C/R >5) • Response time * These information are subject to change without notice. Resolution & Preset Modes • Maximum • Recommended 14 user definable modes 14 factory preset modes: H. freq (KHz) 31.469 31.469 31.469 35.000 37.861...
  • Page 9 - 5° / 25° 100 — 240 VAC, 50/60 Hz 23 W (typ.) 5° C to 40° C 20% to 80% Power Used LED color < 30W Green < 2W Amber < 2W Amber < 2W Amber ® PHILIPS artner,...
  • Page 10 Product Information • System MTBF • Cabinet color * These information are subject to change without notice. Pin Assignment The 15-pin D-sub connector (male) of the signal cable: Assignment Red video input Green video input Blue video input Identical output - connected to pin 10 Cable detect Red video ground...
  • Page 11: Physical Function

    Product Information Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function Tilt Swivel file:///D|/Grace/03771/english/150b3mq/product/product.htm (6 of 9) [1/30/2002 2:34:37 PM] RETURN TO TOP OF THE PAGE...
  • Page 12 Product Information Portrait display Turn monitor from landscape view to portrait view 3.1) Tilt the monitor body at an angle file:///D|/Grace/03771/english/150b3mq/product/product.htm (7 of 9) [1/30/2002 2:34:37 PM]...
  • Page 13 Product Information 3.2) Rotate the monitor body 90 degrees counter clockwise. file:///D|/Grace/03771/english/150b3mq/product/product.htm (8 of 9) [1/30/2002 2:34:37 PM]...
  • Page 14 Product Information RETURN TO TOP OF THE PAGE file:///D|/Grace/03771/english/150b3mq/product/product.htm (9 of 9) [1/30/2002 2:34:37 PM]...
  • Page 15: Installing Your Lcd Monitor

    Installing your LCD Monitor Installing your LCD Monitor Your LCD Monitor : Front View Product Description Re-install the Base • Getting Started Front View Product Description UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor.
  • Page 16 Installing your LCD Monitor POWER button switches your monitor on Automatically adjust the horizontal position, vertical position, phase and clock setting. Audio power on/off and volulme adjustment Audio power LED BASS on/off Built-in Mic Mute on/off Side View file:///D|/Grace/03771/english/150b3mq/install/install.htm (2 of 6) [1/30/2002 2:34:48 PM] RETURN TO TOP OF THE PAGE...
  • Page 17: Rear View

    Installing your LCD Monitor Headphone Jack Microphone Jack Rear View file:///D|/Grace/03771/english/150b3mq/install/install.htm (3 of 6) [1/30/2002 2:34:48 PM] RETURN TO TOP OF THE PAGE...
  • Page 18 Installing your LCD Monitor Audio in Mic out DC 12V in file:///D|/Grace/03771/english/150b3mq/install/install.htm (4 of 6) [1/30/2002 2:34:48 PM]...
  • Page 19 Installing your LCD Monitor AC power in DC 12V out for Philips Multimedia Base only D-SUB Connector Optimizing Performance For best performance, ensure that your display settings are set at 1024x768@60Hz (for14"/15") or 1280x1024, 60Hz (for17"/18"). Note: You can check the current display settings by pressing the "OK" button once.
  • Page 20 Installing your LCD Monitor RETURN TO TOP OF THE PAGE file:///D|/Grace/03771/english/150b3mq/install/install.htm (6 of 6) [1/30/2002 2:34:48 PM]...
  • Page 21: Description Of The On-Screen Display

    Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors which allows an end-user to adjust screen performance of monitors directly though an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when operating the monitor.
  • Page 22 On-Screen Display file:///D|/Grace/03771/english/150b3mq/osd/osddesc.htm (2 of 3) [1/30/2002 2:34:50 PM]...
  • Page 23 On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/Grace/03771/english/150b3mq/osd/osddesc.htm (3 of 3) [1/30/2002 2:34:50 PM]...
  • Page 24: Customer Care And Warranty

    Customer Care and Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland •...
  • Page 25 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB USB Your monitor comes with a D-Sub cable.
  • Page 26 Glossary Energy Star Computers Programme An energy conservation programme launched by the US Environmental Protection Agency (EPA) with the primary aim of promoting the manufacture and marketing of energy-efficient office automation equipment. Companies joining this programme must be willing to commit themselves to manufacturing one or more products capable of going into a low -power state (<...
  • Page 27 Glossary A Universal Serial Bus device that provides additional connections to the Universal Serial Bus. Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and complexity.
  • Page 28 Glossary Upstream The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic. Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second.
  • Page 29: Download And Print

    Download and Print Download and Print Installing your LCD monitor driver Program Installing Your LCD monitor driver System requirements: PC running Windows 95, Windows 98, Windows 2000 , Windows Me, Windows XP or later Find your driver ".inf/.icm/.cat" at : /PC/drivers/ Read the "Driver_install02.txt"...
  • Page 30 Download and Print Download 150B3E.pdf Download 150B3M.pdf Download 150B3Q.pdf Download 150B3T.pdf Download 150B3V.pdf Download 150B3Y.pdf Download 150S3F.pdf Download 150S3H.pdf 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').
  • Page 31 Download and Print System requirements: PC running Windows 95, Windows 98, Windows 2000, Winodws Me, Windows XP or later To install FPadjust Program: Click on the link or icon to install FPadjustment Program. Click-and-hold your mouse over the icon. (Win95/98/2000/Me/XP users right-click) FP_setup01.exe Download From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.
  • Page 32: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz (14"/15") / 1280x1024@60Hz (17"/18"). Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. Turn on your monitor and then turn on your PC...
  • Page 33 FAQs (Frequently Asked Questions) What does "refresh rate" mean to me in an LCD monitor? For LCD monitors, the refresh rate is much less relevant. LCD monitors display a stable, flicker-free image at 60Hz. There is no visible differences between 85Hz and 60Hz. What are the .inf and .icm files on the setup disk &...
  • Page 34: Screen Adjustments

    Yes, Philips Brilliance LCD monitors have this optional feature. The standard VESA mount holes on back cover that allows user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
  • Page 35: Compatibility With Other Peripherals

    Can I connect my LCD monitor to any PC, workstation or Mac? Yes, all Philips LCD monitors are fully compatible with standard PC, Mac and workstation. You may need a cable adapter to connect the monitor to your Mac system. Please contact your dealer/reseller for more information.
  • Page 36: Lcd Panel Technology

    FAQs (Frequently Asked Questions) adjustment of complicated IRQ settings -- for add-on peripherals. USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example), and a joystick.
  • Page 37 FAQs (Frequently Asked Questions) What differentiates passive matrix LCDs from active matrix LCDs? An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has a transistor located at each pixel intersection, requiring less current to control the luminance of a pixel.
  • Page 38: Ergonomics, Ecology, And Safety Standards

    FAQs (Frequently Asked Questions) What kind of wide-angle technology is available? How does it work? The TFT LCD panel is an element controls/displays inlet of a backlight using the dual-refraction of liquid crystal. Using the property that the projection of inlet light refracts toward the major axis of the liquid element, it controls the direction of inlet light and displays it.
  • Page 39 FAQs (Frequently Asked Questions) Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95-99 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment, and recyclability. The specification page provides detailed safety standards data.
  • Page 40: Troubleshooting

    Information • Other Related Information This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer. Common Problems Having this problem? No Picture (Power LED not lit)
  • Page 41 The after-image will disappear after a set amount of time The remaining dots are normal characteristic of the liquid crystal used in today’s technology. Consumer Information Centers RETURN TO TOP OF THE PAGE list to contact your local Philips...
  • Page 42 Troubleshooting file:///D|/Grace/03771/english/150b3mq/safety/saf_troub.htm (3 of 3) [1/30/2002 2:35:16 PM]...
  • Page 43: Regulatory Information

    • EN 55022 Compliance (Czech Republic Only) • Polish Center for Testing and Certification Notice • Ergonomie Hinweis (nur Deutschland) • Other Related Information • TCO '99 Environmental • • Philips End-of-Life • Frequently Asked Questions (FAQs) • VCCI •...
  • Page 44 Regulatory Information TCO Development Unit SE-114 94 Stockholm, Sweden Fax: +46 8 782 92 07 Email (Internet): development@tco.se Current information regarding TCO'95 approved and labelled products may also be obtained via the Internet, using the address: http://www.tco-info.com/ TCO'95 is a co-operative project between TCO (The Swedish Confederation of Professional Employees), Naturskyddsforeningen (The Swedish Society for Nature Conservation) and NUTEK (The National Board for Industrial and Technical Development in Sweden).
  • Page 45 Regulatory Information TCO '99 Information Congratulations! labeled product! Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally adapted electronics products. Why do we have environmentally labeled computers? In many countries, environmental labeling has become an established method for encouraging the adaptation of goods and services to the environment.
  • Page 46 VESA State Normal operation Power Saving Suspend Position A1 Power Saving Position A2 file:///D|/Grace/03771/english/150b3mq/safety/regs/regulat.htm (4 of 10) [1/30/2002 2:35:18 PM] RETURN TO TOP OF THE PAGE PHILIPS 150P3M 150P3Q LED Indicator Power Consumption Green < 30 W Amber < 2 W Amber <...
  • Page 47 Augmenter la distance entre l'équipement et le récepteur. Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur. file:///D|/Grace/03771/english/150b3mq/safety/regs/regulat.htm (5 of 10) [1/30/2002 2:35:18 PM] ® PHILIPS artner, has determined that this product meets ® guidelines for energy efficiency.
  • Page 48 Regulatory Information Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision. Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement. N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques. CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
  • Page 49 Regulatory Information Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
  • Page 50 Regulatory Information North Europe Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.
  • Page 51 Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer. Information for UK only file:///D|/Grace/03771/english/150b3mq/safety/regs/regulat.htm (9 of 10) [1/30/2002 2:35:18 PM]...
  • Page 52 Regulatory Information file:///D|/Grace/03771/english/150b3mq/safety/regs/regulat.htm (10 of 10) [1/30/2002 2:35:18 PM] How to connect a plug The wires in the mains lead are coloured in accordance with the following code: BLUE - "NEUTRAL" ("N") BROWN - "LIVE" ("L") GREEN & YELLOW - "EARTH" ("E") 1.
  • Page 53: Other Related Information

    Other Related Information Other Related Information Safety and Troubleshooting for Users in the U. S. • Information for Users Outside the U.S Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
  • Page 54: Philips Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 55 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or subpixel defects exceeding the tolerances listed in the following tables.
  • Page 56 Philips Pixel Defect Policy Bright dot defects within 20 mm circle Total bright dot defects of all types BLACK DOT DEFECTS MODEL 1 dark subpixel 2 adjacent dark subpixels 3 adjacent dark subpixels Distance between two black dot defects* Black dot defects within 20...
  • Page 57: Connecting To Your Pc

    Connecting to Your PC Connecting to Your PC Your LCD Monitor : Front View Product Description • Remove and Re-install the Base Accessories (optional) Accessory Pack Unpack all the parts. Item file:///D|/Grace/03771/english/150b3mq/install/connect.htm (1 of 4) [1/30/2002 2:35:34 PM] • • Getting Started Description Audio in Cable (Option only available for Multimedia version)(color...
  • Page 58 Connecting to Your PC Connecting to Your PC file:///D|/Grace/03771/english/150b3mq/install/connect.htm (2 of 4) [1/30/2002 2:35:34 PM] E-DFU package with Quick Setup Guide, Using Your Monitor Manual, and CD-ROM. Pivot CD-ROM (optional) RETURN TO TOP OF THE PAGE Thread power cable through the hole at the bottom of the base, and plug onto monitor firmly.
  • Page 59 Connecting to Your PC Connect to PC Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer. Connect the audio and microphone cables to the audio and mic connectors on the back of your computer.
  • Page 60 Connecting to Your PC file:///D|/Grace/03771/english/150b3mq/install/connect.htm (4 of 4) [1/30/2002 2:35:34 PM]...
  • Page 61 Remove and re-install the base Remove and Re-install the Base Your LCD Monitor : Front View Product Description • Getting Started • Optimizing Performance Remove and Re-install the Base : Condition: for VESA standard mounting applications for optional bases replacement Remove the Base file:///D|/Grace/03771/english/150b3mq/install/base.htm (1 of 4) [1/30/2002 2:35:35 PM] •...
  • Page 62 Remove and re-install the base Re-install the Base file:///D|/Grace/03771/english/150b3mq/install/base.htm (2 of 4) [1/30/2002 2:35:35 PM] Put monitor face down on the safe surface. Tilt the base fully away from the monitor body. Pull out and slide away the base from monitor body.
  • Page 63 Remove and re-install the base file:///D|/Grace/03771/english/150b3mq/install/base.htm (3 of 4) [1/30/2002 2:35:35 PM] Plug in the cables into connectors. Tread all cables through the hole at the bottom of the base. Locate the base and slide it into monitor body.
  • Page 64 Remove and re-install the base file:///D|/Grace/03771/english/150b3mq/install/base.htm (4 of 4) [1/30/2002 2:35:35 PM] flying DC power cable of base onto monitor. RETURN TO TOP OF THE PAGE For Multimedia base, plug the Pull back up the monitor body.
  • Page 65: Getting Started

    Use the information file ( .inf) for Windows 95/98/2000/Me/XP or later Philips' monitors built in VESA DDC2B feature to support Plug & Play requirements for Windows 95/98/2000/Me/XP. In order to enable your Philips monitor from the "Monitor" dialog box in Windows 95/98/2000/Me/XP and activate Plug &...
  • Page 66 Getting Started Start Windows Me Click the 'Start' button, point to 'Settings', and then click 'Control Panel'. Double Click the 'Display' Icon. Choose the 'Settings' tab then click 'Advanced...'. Choose 'Monitor' button, then click 'Change...' button. Choose "Specify the location of the driver(Advanced)" and click the 'Next' button. Choose "Display a list of all the drivers in a specific location, so you can select the driver you want."...
  • Page 67 Getting Started Choose the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button. Choose the ' Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
  • Page 68: Accessories (Optional)

    Accessories (optional) Accessories (optional) Your LCD Monitor : Front View Product Description Re-install the Base • Getting Started Accessories (optional): Protective Cover Accessories (optional) Item file:///D|/Grace/03771/english/150b3mq/install/access.htm (1 of 8) [1/30/2002 2:35:36 PM] • Connecting to Your PC • Optimizing Performance •...
  • Page 69 Accessories (optional) Protective Cover Protect the LCD screen of your Philips LCD monitor file:///D|/Grace/03771/english/150b3mq/install/access.htm (2 of 8) [1/30/2002 2:35:36 PM] Multimedia Base: (VG3P40) 2W each, 48W PMPO, stereo front firing & portrait display, tilt & swivel. Color: Light gray RETURN TO TOP OF THE PAGE...
  • Page 70 Accessories (optional) file:///D|/Grace/03771/english/150b3mq/install/access.htm (3 of 8) [1/30/2002 2:35:36 PM] RETURN TO TOP OF THE PAGE Pull forward to release the bezel completely Peel off the film from both sides of the protective cover Mount the protective cover and press each corner to attach it securely Fix the screw onto the rear of monitor...
  • Page 71 Accessories (optional) Ergo Base Tilt Swivel file:///D|/Grace/03771/english/150b3mq/install/access.htm (4 of 8) [1/30/2002 2:35:36 PM]...
  • Page 72 Accessories (optional) Height adjustment Portrait display Tilt the monitor body at an angle Rotate the monitor body 90 degrees counter clockwise. file:///D|/Grace/03771/english/150b3mq/install/access.htm (5 of 8) [1/30/2002 2:35:36 PM]...
  • Page 73 Accessories (optional) RETURN TO TOP OF THE PAGE Multimedia Base Tilt file:///D|/Grace/03771/english/150b3mq/install/access.htm (6 of 8) [1/30/2002 2:35:36 PM]...
  • Page 74 Accessories (optional) Swivel Height adjustment Portrait display Turn monitor from landscape view to portrait view Tilt the monitor body at an angle file:///D|/Grace/03771/english/150b3mq/install/access.htm (7 of 8) [1/30/2002 2:35:36 PM]...
  • Page 75 Accessories (optional) Rotate the monitor body 90 degrees counter clockwise. file:///D|/Grace/03771/english/150b3mq/install/access.htm (8 of 8) [1/30/2002 2:35:36 PM] RETURN TO TOP OF THE PAGE...
  • Page 76 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.
  • Page 77: Your International Guarantee

    12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
  • Page 78 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local...
  • Page 79 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 80 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.
  • Page 81: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: 01 546 575 603 Austria 02 275 0701 Belgium 800 92256 Cyprus (Greek) 35 25 87 61 Denmark 03 8717 0033 France 0696 698 4712 Germany 00800 3122 1223 Greece 09 2290 1908 Finland 01 601 1161...
  • Page 82: Consumer Information Centers

    Philips Representation Office Ul. Usacheva 35a 119048 Moscow Phone: 095-755 6900 Fax : 095-755 6923 TURKEY Türk Philips Ticaret A.S. Talatpasa Caddesi No 5. 80640-Gültepe/Istanbul Phone: (0800)-211 40 36 Fax : (0212)-281 1809 Latin America file:///D|/Grace/03771/english/warranty/warcic.htm (1 of 8) [1/30/2002 2:35:58 PM] Bangladesh •...
  • Page 83 Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 BRASIL Philips da Amazônia Ind. Elet. Ltda. Centro de Informações ao Consumidor R. Alexandre Dumas, 2100-5. andar Phone: 0800-123-123 Fax : (0xx11) 3141-1580 CHILE Philips Chilena S.A.
  • Page 84 Consumer Information Centers PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1519 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2412890 Fax : (01)-2412913 URUGUAY Ind.Philips del Uruguay S.A.
  • Page 85 Consumer Information Centers NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 658 224 (toll free) Fax : (09)-8497858 Asia BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A...
  • Page 86 Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 Phone: (011)-5469692 Fax : (011)-5442402 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-7940040 Fax : (021)-7940080 file:///D|/Grace/03771/english/warranty/warcic.htm (5 of 8) [1/30/2002 2:35:58 PM]...
  • Page 87 46200 Petaling Jaya, Selagor. P.O.box 12163 50768 Kuala Lumpur. Phone: (03)-7562144 Fax : (03)-7560761 PAKISTAN KARACHI Philips Electrical Ind. of Pakistan Consumer Information Centre F-54, S.I.T.E, P.O.Box 7101 75730 KARACHI Phone: (021)-2560071-82 Fax : (021)-2562386 Philips Consumer Service Centre 168-F, Adamjee Road...
  • Page 88 Consumer Information Centers SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340 Singapore 1231 Phone: 3502000 Fax : 2508037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre Nr 96 Section 1, Chien-Kuo N.Road TAIPEI Phone: (02)-2382-4567...
  • Page 89 Consumer Information Centers DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-353666 Fax : (04)-353999 EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142...

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