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Some quick and easy tips to _'xing problems yourself.
SYMPTOMS
SOLUTIONS
Snowy picture and poor sound.
• Check your antenna connection
or location.
MuLtipLe images
or "ghost shadows:
• Check your antenna direction
and/or Location.
• Make sure the wire from your antenna to your Entertainment Machine is
properly connected.
Interference:
Sharp Lines across
The following may cause image problems or distortion:
the screen and poor sound.
Electrical appliances,
powerful lights,
cars, trucks; computers or
portable phones; medical equipment
• If possible increase the distance between your Entertainment Machine
TM
and
the offending appLiance. Or shut one of them off.
Normal picture
but no sound.
• Check volume control..
I
• Make sure the TV is not Muted.
J_
• Try another channeL. The problem may be the broadcast, not your
Entertainment
Machine
TM.
• Are the Audio A,/V cables properly instaLLed?
• Are the wires for external speakers (if you have external speakers) properly instaLLed?
No picture and poor sound.
• Are you in TV or cable tuning mode and should be in the other?
• Make sure output channels on at| A/V equipment are on the same channel (3 or 4).
• Check that aLLconnections are tight.
No picture and no sound
• Is the AC power plugged in?
• Check that your AC power outlet works. (Test it by plugging in something
eLse or try another plug.)
• Make sure your brightness
and audio controls are set properly.
• Try another channeL. The problem may be with the broadcast.
No color, but the sound is O.K.
• Check the color control in the Video menu.
• Try another channeL. The problem may be with the broadcast.
Picture
has a big black box
• The CC (cLosed caption) option may be in Text mode. SeLect OFF in the Captions/
on it, but the sound is O.K.
Text menu.
Picture has two horizontal
• Your program is in Letterbox. This means that the shape of your TV is a
black bars, one on top and
square, but the program is a rectangle. Think of the bars as empty space the
one on bottom,
program doesn't tilt; not picture that's
blocked out. Because this format is a
direct representation
of fil.m as you see it in the movies, you are actually seeing
MORE of the program when you see those bars. Trust us.
Remote control doesn't work.
• Make sure the batteries are fresh and installed
properly.
Menu options won't change.
• Try unplugging the TV, waiting about five minutes, and then plugging
it back in
and trying again.
2oe-_75
PA G E
3 1
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