peerless-AV IRTO55-XHB4 Calibration

Ir touch overlay for xtreme xhb554-euk display

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IRTO55-XHB4

IR Touch Overlay for Xtreme XHB554-EUK display

Calibration & Orientation

Prerequisite

Software: Expert Calibration Tool; Rotating Orientation Tool

Calibration:-

https://tsitouch.com/knowledge-base/touch-expert-irt-calibration-in-windows

Rotation:-

https://tsitouch.com/knowledge-base/touch-expert-irt-rotating-orientation-in-windows

The following steps must be done in a Windows environment, even if your touch screen is being used with

a different operating system. Touch Service needs to be installed before using the Touch Rotation Tool.

*If Calibration is needed, it must be done in Landscape Orientation and before the Rotation Tool is

used*

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Summary of Contents for peerless-AV IRTO55-XHB4

Page 1 IRTO55-XHB4 IR Touch Overlay for Xtreme XHB554-EUK display Calibration & Orientation Prerequisite Software: Expert Calibration Tool; Rotating Orientation Tool Calibration:- https://tsitouch.com/knowledge-base/touch-expert-irt-calibration-in-windows Rotation:- https://tsitouch.com/knowledge-base/touch-expert-irt-rotating-orientation-in-windows The following steps must be done in a Windows environment, even if your touch screen is being used with a different operating system.
Page 2 Calibration in Windows Applies to: Touch Expert/IRT Touch Frames Symptom(s): Misaligned Calibration, Flipped Orientation Affected OS: Windows 10 Prerequisite Software: Expert Calibration Tool; Rotating Orientation Tool The following steps must be done in a Windows environment, even if your touch screen is being used with a different operating system.
Page 3 3. Double click the Setup application. 4. To install the Touch Service application, click Next and then click Install.
Page 4 5. To complete the installation, click Finish. 6. Once installation is complete, open the Touch Service application located on your desktop. 7. This will bring you to the main menu. Make sure that the touch screen USB is connected to your device. If it is connected correctly, it will state "Already link equipment".
Page 5 8. To calibrate your touch screen, click on the Calibration button. Cross-hairs will appear on the display. Touch the centre of each cross-hair as they appear. 9. After calibration is completed, you will be prompted to save the changes. Click Yes to save the calibration or No if you wish to re-calibrate.
Page 6 10. Disconnect the USB cable from the Windows device and reconnect to the intended device. Touch should now function as expected in the new operating system. 11. If performing Calibration does not resolve Flipped Orientation issue, the Touch Rotation Tool will need to be used.
Page 7 Rotating Orientation in Windows Applies to: Touch Expert/IRT Touch Frames Symptom(s): Touch Orientation off by 90 Degree Increment Affected OS: Windows 10 Prerequisite Software: Expert Calibration Tool; Rotating Orientation Tool The following steps must be done in a Windows environment, even if your touch screen is being used with a different operating system.
Page 8 Note: There is a possibility of being prompted by Microsoft Defender SmartScreen with the following message. If so, select More Info, then Select Run anyway.
Page 9 4. This will bring you to the Touch Rotation Tool. If the Touch Expert Frame is detected, options to Adjust System or Touch will be selectable. If the Frame is not detected, this interface will be greyed out. 5. To Rotate Touch to the proper Orientation select the Drop Down menu for System. This will give you four options for Degrees of Rotation, 0, 90, 180, and 270 Degrees.
Page 10 6. When placing a Touch Expert (TE) IPxx rated IR touch frame in portrait in any type of outdoor configuration, (e.g. kiosk or enclosure), the rotation of the touch frame needs to be 90-degree counter- clockwise. The USB cable will end up in the lower right corner. Note: This is the same as 270 degrees clockwise for purposes of the TE Rotation software if needed to assist with rotation of the touch orientation.
Page 11 8. Once proper Degree of Rotation is selected and saved, retest frame to ensure Touch Points are aligned to the correct Orientation. If Frame is in working order, close out the Rotation Tool and these settings will be Saved. 9. If the above steps do not resolve the issue, please contact the TSI Touch Customer Service team at 802- 874-0123 Option 2;...