ZKTeco ZKP8001 User Manual
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ZKTeco ZKP8001 User Manual

ZKTeco ZKP8001 User Manual

Thermal receipt printer
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USER MANUAL
Thermal Receipt Printer
Version: 1.0
Date: June, 2017
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Summary of Contents for ZKTeco ZKP8001

  • Page 1 USER MANUAL Thermal Receipt Printer Version: 1.0 Date: June, 2017...

  • Page 2: Table Of Contents

    Contents All rights reserved & Intellectual Property Rights Protected ...... 1   Statement ........................1   Safety Precautions ....................2   1.Product Information ..................... 3   1.1 Technical Parameters and Features ............3   2.Communication Ports ..................5   2.1 Universal Serial Bus(USB Port ..............5   2.2 RJ45 Ethernet Port (10M/100M) ...............
  • Page 3 6. Ethernet IP Address Setting ................21   7. WIFI IP Address Setting..................25   8. Operating Manual for Android OS ..............29   9. Operating Manual for IOS APP ............... 30   10. General Troubleshooting ................34  ...

  • Page 4: All Rights Reserved & Intellectual Property Rights Protected

    All rights reserved & Intellectual Property Rights Protected It contains proprietary information protected by Copyright, No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission from us.

  • Page 5: Safety Precautions

    Safety Precautions This section presents important information intended to ensure safe and effective use of this printer. Warming: Scratch Warning: Never try to touch the auto cutter or jagged teeth. Scald Warning: To avoid been burned, please do not touch the printer head.

  • Page 6: Product Information

    1.Product Information The main features of our Newly 80mm Thermal printers: - High-quality printing, High-speed and strong stability; - Interface ( Serial RS232 / RJ45 Ethernet / USB / Bluetooth/ WiFi ); - Android device can be supported if connect with USB /Bluetooth/WiFi methods;...
  • Page 7 Roll Width 79.5±0.5mm(Print Width72mm) Roll Diameter 80mm Paper 0.06-0.08mm Thickness Power Supply DC24V/2.5A Auto Cutter Full / Partial Cut UPC-A / UPC-E / JAN13(EAN13) / JAN8(EAN8) / CODE39 / ITF Codes type CODABAR / CODE93 / CODE128 / 2D Barcode QR CODE Temperature 0-45...

  • Page 8: Communication Ports

    2.Communication Ports 2.1 Universal Serial Bus(USB Port Connect the printer with the standard USB cable (usb device types are automatically), once printer is connected with the PC, install the driver , then choose the corresponding port accordingly. 2.2 RJ45 Ethernet Port (10M/100M) (suitable for 80-III type) With this port, we can use the network cable and connect the computer directly, communication and the port number is 9100;...

  • Page 9: Basic Function Operation

    3.Basic Function Operation 3.1 Indicator Light & Printer Status The printer has 3 Led Indicators (Power / Error and Paper Out), Power indicator will lights on once power is plugged in. And Error Led will lights on when any error arose (Paper Out / Temperature is too high / mal-position of the carriage unit on the print head);...

  • Page 10: Cleaning Of The Printer

    4.Cleaning Of the Printer We need to clean the print head if problems as below: ①Printing is not clear, but thermal paper is ok; ②Some columns on the printed pages are not clear ③Noisy paper feeding. Cleaning steps 1. Turn off the power, open the printer cover and take off the paper roll. 2.

  • Page 11: Installation Wizard

    5.Installation Wizard 5.1 Hardware Connection Ensure all the cables connected correctly( e.g. Adapter / Interface Cables / RJ-11 cable ) . Open the cover and load the paper rolls and cartridge ( Paper Loading Direction as below ) Jpg-1 5.2 Driver Installation 1.
  • Page 12 3. please read the related terms carefully, and install it as agreement as below: 4. Click ”next step” and show as below(customer is available for modifying channel of driver installation or default one)
  • Page 13 5. Click the button ”next step” again and show as below and install it: 6. After installation, the related interface will be shown as below, select operation system of your computer and printer model, click ”USB port for testing”, if you communication with USB port, USB port of computer will be identified automatically .Click he button ”next step”...

  • Page 14: Usb Port Connection

    8. Finish the driver installation as below: 5.2.1 USB Port Connection (If your desired port is USB ) 1. Open “ Properties “ then choose “ Ports ” We can see many usb ports if there is other usb printer used in this PC. Select the unoccupied usb port and click “Apply”...

  • Page 15: Ethernet Connection

    Path: My Computer - Properties - Management - Devices Manager - Universal Serial Bus Controller ), if not please recheck the cable and printer connecting way. 2. Click “ General ”and let back to this step then “ Print Test Page “ If the print test page works well, that mean all setting is ok.
  • Page 16 2: Select “ Add Port ”we can see below image. 3: Click “ Next ”, and enter into the printer IP address : 4: Next and choose “ Generic Network Card “ then click Next...
  • Page 17 5: Then you can check the image as below: 6: Click Finished and we can check the added ports as below image 7: Let’s back to “General” and click “Print Test Page”...
  • Page 18 If the print test page works well, that mean all setting is ok. We can also change the setting by “ Device Settings ” ( print method setting ,cash drawer setting, paper cutter setting etc ) - As below image shown ;...

  • Page 19: Serial Port Connecting

    5.2.3 Serial Port Connecting (If your desired port is Serial ) 1: Following “ Printer - Properties - Ports ” as below 2: Select “COM1” - “Configure Port ” - default setting as below image We should refer to the default baud rate from the self test page and input the same baud rate above or there will be error in the printing.

  • Page 20: Bluetooth Port To Be Used

    3: Back to “ General” and try “ Print Test Page” If the print test page works well, that mean all setting is ok.Try below setting if we the printing speed is too slow: “ Device Settings “ ---- “Print Mode” ---- select “ Print as soft font “ 5.2.4 Bluetooth port to be used (if you choose models support Bluetooth printing) 1: Make sure you are using the device (such as a laptop) is Bluetooth-enabled,...
  • Page 21 Bluetooth started successfully, you can see the computer icon on the bottom right of the display. 2: Power on the Bluetooth printer. 3: To add the Bluetooth printer, please left-click the - click “Add a Bluetooth Device” ,then you will enter wizard screen , please choose “My device is set up according and ready to be found”...
  • Page 22 5: Once the Bluetooth printer is found. You can see it listed on the screen, Here, for example, Bluetooth printer is successfully found. Please click “-Bluetooth printer”, click “Next” 6: Choose “Let me choose my own passkey”, then enter “1234”(this is factory default passkey, if you want to change it, you have to inform us to set the new passkey for you in our factory before shipping),then click “Next”.
  • Page 23 ( Note: The Bluetooth device will automatically assign a COM port.) 8: Now if you want to test if the printer is OK to print, you could use a com tool , and send printed data to Outgoing COM port( just as above image shown: COM5). (Com tool setting is 9600,N,8,1.)

  • Page 24: Ethernet Ip Address Setting

    6. Ethernet IP Address Setting According to the self-inspection page title selection method of IP Settings: 1. The 80 - III shall apply If print by Ethernet interface, the printer needs to be modified Mac, IP, subnet mask, gateway, we can do it online, please check the steps as follows: 1.1, Connect the printer with computer by crossover cable, such as a router connection, printer and computer are both connected to the router.
  • Page 25 Image 6.2 1.4, Open the PC browser, enter the IP address into the PC browser, (default IP address of printer is 192.168.1.100), as below image shown: Image 6.3 Then you can check the “Ethernet Webset System” as below : Image 6.4 Information 1.5, Click “Configuration”...
  • Page 26 Applicable to 80 - and 80 - IV IV - E open the CD to find "tools" -- "Printer set tool" -"Printer tools-v3.1" for setting up the printer, open the software below: Step 1: Select the port “ Ethernet” , and get the printer IP from Self-test page. (the default IP address is 192.168.1.100) Step 2: Click the “Connection”, if success, it will be shown “...
  • Page 27 Step 4: About the printer “Function Set”, you can set Print Mode (Chinese/ASCII), Beep Set (ON/OFF), Cutter set (ON/OFF), Print Density (Level 1 to Level 4), Serial Baud Rate (9600, 19200, 38400, 57600, 115200), Front set (Front_1, Front_2 and Front_3, ). After all the setting are done, please power off and restart the printer.

  • Page 28: Wifi Ip Address Setting

    7. WIFI IP Address Setting. The setting parameters of 80 WIFI thermal printer can be done by the browser configured, the steps as below: 1, Connect the printer with PC and switch on the printer. 2, Find the wireless network and link it. Then find the file named“ HF-LPB100” and link it –...
  • Page 29 4, Select “ STA Setting ” as below; 5, Then click “Scan”, it will appear selection as below: Above are all your current wireless network, select one of your wireless device available to be used, then click “ OK ” 6, Input the correct configuration within the dialog, as below: STA setting is complete, click "save".
  • Page 30 After finish the setting, click “ Save”. 8,Restart the module, as below: Module configuration is complete 9, Click computer “Start” “ Run”, Input word “CMD”，as below： Input “ping 192.168.1.105 -t” as below If details shows as below , means connection is Ok...
  • Page 31 Return to the driver -" properties " - " port "-" add port ", consistent with the add ports:...

  • Page 32: Operating Manual For Android Os

    8. Operating Manual for Android OS This manual applies to all of our android OS compatible printers ( both 58mm & 80mm width printer) Currently, the common communication ports we used for android OS are ( USB、Ethernet、Bluetooth and WiFi ) If you want to use Android Device connected with our printer, first of all make sure that printers can be supported Android Operate System, proceed as follows ( Bluetooth as example):...

  • Page 33: Operating Manual For Ios App

    9. Operating Manual for IOS APP 1. Download the Test Tools “POS-PrinterV1.0” from App Store, as below: (Image 1) 2. Turn on the Bluetooth setting of IOS device , then click “POS-Printer (Image 2)
  • Page 34 Into the App of “POS-Printer”, select the paper width as below: (Image 3) 4. Select the way of communication of printers, “Bluetooth” or “WIFI”: (Image 4) 5, If connect with Bluetooth, then you can click “ Select Printer” first, you will search the “Bluetooth Printer”...
  • Page 35 6, If connect with WIFI, please make sure that your device WIFI is connected with printer (both of them in the same Network segment). And then click the “ Connect”, enter into the printer IP : 7, If above steps are successful, then you can print text to have a test:...
  • Page 36 8, Other features of this APP: ① Send HEX: In the text box, enter the hexadecimal data, click “Send HEX”, then can send text box hexadecimal data to the printer. ② Print Image mode: input data in the text box, click "Print Image mode", you will be able to convert the contents of the text box into a image printed ③...

  • Page 37: General Troubleshooting

    10. General Troubleshooting 1. Why serial port printer printing messy code? A: Ensure the baud rate setting in the PC is same as the printer baud rate. ( we can see printer baud rate from self test page) 2. Self test page is ok, but printer does not work after driver installation. A:Recheck the installation according to above installation wizard and see if we selected the right port or ask service center for advice if needed.
  • Page 38 A: language switching incorrectly, please use the printer tools attached in the CD disc. Then change the language to “ASCII”. 9. Malfunction of the auto paper cutting A: if the cutter doesn’t work, please check the printer tools -Function Set - Cutter Set, and make sure the option is ON.

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