MAXOAK AC012K-HU-35 Manual

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AC012K-HU-35

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Summary of Contents for MAXOAK AC012K-HU-35

Page 1 User Manual AC012K-HU-35...
Page 2: Table Of Contents
CONTENTS Safety and Warnings Package Contents Product Introduction Product Details Specification Installation Details Upstream Wiring Mounting Operation and Configuration 4.1 Charging Operation - Plug & Charge 4.2 Charging Operation - Use RFID Card 4.3 Evchargo APP Troubleshooting Maintenance Warranty Declaration Frequently Asked Question...
Page 3: Safety And Warnings
Safety and Warnings WARNING: Important Safety Instructions: This manual contains important instructions for Models AC012K-HU-35. The following basic precautions should be followed during installation, operation and maintenance. For the general instructions, the types of specific models are not required to be indicated: •...
Page 4 WARNING: Moving, Transporting, and Storage Instructions: Improper movement or storage of the charge point will result in damage to the product. WARNING: Turn OFF the circuit breaker at the service panel before performing any electrical work or repair. WARNING: The charging should be supervised when used around children.
Page 5 WARNING: Do not use the charge point if the flexible power cord or cable is frayed, has broken insulation, or any other signs of damage. WARNING: Only for use with vehicles that do not require ventilation. WARNING: To avoid a risk of fire or electric shock, do not use this device with an extension cord.
Page 6: Package Contents
01/ Package Contents Mounting Template (*1) Mounting Te User Manual (*1) M4*12 Screw (*2) M4*12 Sc M4*32 Screw (*6) Connector Holster (*1) 6 Wall Plugs (*6) M4 Hex Key (*1) RFID card (*2)
Page 7: Product Introduction
02/ Product Introduction 2.1 Product Details External Cover Base Cover Front View Rear View RFID card sensing Indicator strip Logo only area Yellow Green Mounting holes Drain holes Outgoing cable hole Incoming cable hole...
Page 8: Specification
2.2 Specification Specification AC012K-HU-35 Power Supply Single-Phase Rated Voltage 240V AC Rated Current Input Frequency 60Hz Maximum Current Input Plug Hard-wire Output Power 12kW Output Charging Outlet Type 1 Cable Length WiFi Communica- tion Bluetooth Housing Material Plastic PC User Interface...
Page 9: Installation Details
03/ Installation Details Upstream Wiring Charging stations are considered continuous load devices (EVs draw maximum load for long durations); therefore, electrical branch circuits must be sized at 125% of the load for North American installations, in accordance with National Electric Code (NEC) requirements. (For other regions, refer to local code.) This means that for a maximum 50 A load at 240 V output to an electric vehicle, 65 or 70 A breakers are required.
Page 10: Mounting
3.2 Mounting 1. Installation Notice ·All applicable local, regional, and national regulations must be applied when installing, repairing and maintaining this device. ·The charger can be installed on wood, stone, cement or metal walls, but make sure it can be fixed and will not fall easily.
Page 11 3) Hang the EV charger on the wall-side bracket, let the top of wall-side bracket inset into charger-side bracket, and two sides of charger-side bracket insert into wall-side bracket. 4) Lock the 2 x M4*12mm screws on two sides of the bracket component.
Page 12: Operation And Configuration
04/ Operation and Configuration 4.1 Charging Operation - Plug & Charge Standby Plug in Charging A green indicator Plug the charging A green indicator flashing slowly for 1s connector into your breathing at 1-sec at 3-sec intervals EV's charging socket. intervals indicates indicates the charger the charging is in...
Page 13 Fully charged Unplug Solid green light Unplug the charging indicates the EV connector. is fully charged. Return to standby mode after the charging has finished.
Page 14: Charging Operation - Use Rfid Card
4.2 Charging Operation - Use RFID Card Plug in Use RFID Card Plug the charging Put the RFID card on connector into your the reading area to EV's charging socket. start or stop charging. A green indicator flashing for 200ms at A yellow indicator 1-sec intervals indi- flashing at 100-ms...
Page 15: Evchargo App
4.3 Evchargo APP Evchargo is your charger’s companion app. After connecting your charger to Evchargo, and select the scenario for home, you can use the app to intelligently control your charger and enjoy the charging service. Use your mobile device to scan the QR code below to download and install Evchargo app.
Page 16 4.3.2 Select Scenario Based on your role, Evchargo offers two scenarios for you to use the charging service: if you have your own home charge point, click on the Charge Point icon, as shown below:...
Page 17 Add a charge point manually: Enter the ID of the charge point. Check for nearby charger point: Check the available charge points nearby, and choose the ID of the charge point you want to bind to. MAXOAK Permission Select brand...
Page 18 Step 4: Select operator Select the Operator from the list; the operator is the one from whom you purchased your charge point. Step 5: Select the communication mode To establish a communication for your charge point, there are three communication modes for you to select, online mode enables you remotely control your charge point, while the Bluetooth mode and plug &...
Page 19 The available networking method may vary depend- ing on your charge point. You can select Wi-Fi for networking in the drop-down options. Bluetooth mode To connect your charge point to your mobile device via Blue- tooth, and you can control your charge point by the Bluetooth communictaion.
Page 20 Here is the signal strength of the Wi-Fi. Where Wi-Fi will be used the chargepoint must be in range of a wireless access point and the signal must be strong and stable at the charge point. Users may need to consider an external antenna and/or booster to their Wi-Fi system to reach remote charge points.
Page 21 Sometimes the status of the charge point and its network states may not be up to date, you need to refresh the status by slightly pulling down the page. Pull down hard slightly to get the charge point Pull down hard and you will state refreshed.
Page 22 Note: Clicking on the Start button, and the charging session will begin after the charge point responds successfully. As shown below, you can view the charging information, including charging speed, charging time, voltage, current and power on the App, and you also can click on the Stop charging button to terminate the charging session.
Page 23 4.3.4 Authorize your charge point to be used by others By way of authorization, Evchargo provides two ways for you and your family and friends to share charge points: Authorize by binding email and authorize by RFID card. 4.3.4.1 Authorize by binding email Before using this function, please make sure that the authorized users have downloaded and registered Evchargo.
Page 24 4.3.4.2 Authorize by RFID card Before using this function, please make sure that the authorized users have downloaded and registered Evchargo, and have added the RFID card, you need get the data of the authorized user synchronized to your charge point, and he/she can share the charge point with you. This product does not support 4G/Ethernet communication;...
Page 25: Troubleshooting
Grid abnormal, charging stopped, please try again Red indicator Under voltage 10 minutes later. keeps on Red indicator Grid abnormal, charging stopped, please try again 10 Over voltage keeps on minutes later. If the fault persists, please contact customer service: service@maxoak.net...
Page 26: Maintenance
06/ Maintenance Item Operating process Use a cloth to clean the charger surface. If there is any damage or dirt on the vehicle Keep the charging station clean. connector, charging cable, or vehicle connector holder, please contact customer service immediately. Keep the charging Do not hit or press hard on the case.
Page 27 Damage or failure caused by improper handling of the charging station, such as impact from a fall and careless transportation after purchase. Damage or failure caused by a customer not following the user manual. Damage or failure caused by non-equipment factors like human error by a non-authorized individual carrying out maintenance.
Page 28: Declaration
08/ Declaration This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful inter- ference, and (2) this device must accept any interference received, includ- ing interference that may cause undesired operation. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Page 29 Avis d’Industrie Canada Le présent appareil est conforme aux CNR d'industrie Canada applicables aux appareils radio exem pts de licence L'exploitation est autorisée aux deux conditions suivantes: 1) I'appareil ne doit pas produire de brouillage; et 2) I'utillsateur de I'appareil doit accepterbrouillage radioélectrique subi meme si le brouillage est susceptible d'encompromettre le fonctionne- ment.
Page 30: Frequently Asked Question
09/ Frequently Asked Question (FAQ) Question 1: Failed to scan the charger point's QR code Answer 1: 1) Please ensure that Bluetooth permission has been granted in the app and that Bluetooth is enabled on the mobile phone. 2) Please ensure that the charger's Bluetooth is turned on. Question 2: Failed to configure the Network or the charge point is off-line.