Dinstar DXP60 User Manual
Dinstar DXP60 User Manual

Dinstar DXP60 User Manual

Expansion module
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Dinstar DXP60 Expansion Module
Shenzhen Dinstar Co., Ltd.
Address: Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili Sub-district, Nanshan District,
Shenzhen.
Postal Code: 518052
Telephone: +86 755 61919966
Fax: +86 755 2645 6659
Email:sales @dinstar.com
Website:www.dinstar.com
User Manual
User Manual V2.1
User Manual V2.1
User Manual V2.1
1

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Summary of Contents for Dinstar DXP60

  • Page 1 Dinstar DXP60 Expansion Module User Manual User Manual V2.1 Shenzhen Dinstar Co., Ltd. Address: Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili Sub-district, Nanshan District, Shenzhen. Postal Code: 518052 User Manual V2.1 Telephone: +86 755 61919966 Fax: +86 755 2645 6659 Email:sales @dinstar.com...
  • Page 2: Preface

    Preface Preface Welcome Thanks for choosing the DXP60 Expansion Module!We hope you will make full use of this color-screen expansion module, contact us if you need any technical support: 0755- 61919966. About This Manual This manual provides information mainly about the introduction of the expansion module, Installation method, Key setting, Web configuration and Common functions.
  • Page 3: Revision Record

    Preface Revision Record Version Date Revision Reason Author Refine the content Required for new V1.0 2023/08/22 Jenny Tang of the first draft product launches...
  • Page 4: Table Of Contents

    Contents Contents Preface ..............................1 Welcome ................................. 1 About This Manual..............................1 Intended Audience ..............................1 Document Information ............................1 Conventions ................................1 Revision Record ..............................2 Contents .............................. I 1 Overview ............................1 1.1 Introduction ..............................1 1.2 Function and Feature ............................1 1.3 Product Appearance............................
  • Page 5: Contents

    Contents 4.4.1 Directed Pickup ............................. 22 4.4.2 Group Pickup ............................22 4.5 Intercom ................................. 22 4.6 Speed Dial ..............................23 4.7 Callback ................................. 23 4.8 Redial ................................24 4.9 ACD ................................24 4.10 BLF ................................25 4.10.1 Setting the BLF Key ........................... 25 4.10.2 Picking Up a Call by BLF Key ......................
  • Page 6: Overview

    It supports 20 physical keys with dual-color LEDs, offering 3 display pages and up to 60 programmable keys. Moreover, the DXP60 is compatible with Dinstar C63/C64/C66 series IP phones. The IP phone supports up to 3 expansion modules cascaded with up to 180 programmable keys.
  • Page 7 For support of two or three Expansion Modules, an external power adapter (5V/1A) is ⚫ required Supports up to 3 modules daisy-chain ⚫ Up to three DXP60 can be attached on Dinstar C63 /C64 /C66 series IP phones ⚫ Operating temperature: -10~50℃ ⚫ Operating humidity:10~95%...
  • Page 8: Product Appearance

    Overview 1.3 Product Appearance 1.3.1 Front View and Keypad Description Front view Name Description Displays the connection status of the expansion module, the key feature and Color LCD Screen located page. It is used to activate SIP accounts and configure various functions. It EXT Key supports up to 60 EXT keys.
  • Page 9: Rear View And Panel Descriptions

    Ext out Port Connect to the inferior expansion module via the EXT cable 1.3.3 LCD Interface The DXP60 expansion module LCD interface consist of wallpaper, Programmable keys’ indicate labels and current page logo, The expansion module is shown in the following figure:...
  • Page 10 Overview Common EXT key function icons and descriptions are as follows: Icons Description Icons Description Registered Register failed Redial Registering Register Disabled Speed Dial BLF List Intercom Call Back Record Pickup Hot Desking Multicast Paging Call Park Prefix XML PhoneBook...
  • Page 11: Getting Started

    Getting Started Getting Started 2.1 Inspection The following items are included in your package. If you find anything missing, please contact our supporting and customer service center. Expansion Connecting Sheet Ethernet Stand EXT Cable Module and Screws Cable Name Quantity Expansion Module Stand Connecting Sheet and Screws...
  • Page 12: Installation

    Getting Started 2.2 Installation DXP60 expansion module supports Dinstar C63/C64/ C66 series IP phones. Please choose the correct IP phone model before installing and configure the expansion module. The IP phone supports up to 3 modules daisy-chain. When connecting two or more expansion modules, the power adapter is required, otherwise the expansion modules will be in trouble with startup and usage.
  • Page 13 Getting Started Connecting two or more expansion modules on a single IP phone is shown as below: Note: The electricity of module has been automatically provided from the IP phone to the expansion module(s) upon connection. If you want to use more than one expansion modules on a single phone, you need to connect an additional power adapter (5V/1A) to any one of the expansion modules.
  • Page 14 Getting Started Step 2: Attach the stand The DXP60 Expansion Module Supports two types of angle attach, you can choose A or B attachment method according to your usage habits and scenarios. Push the stand to the left side by centering it on the deck and pushing it evenly, and gently shake the stand to make sure it's secured.
  • Page 15: Configure Expansion Module

    Configure Expansion Module Configure Expansion Module After the IP phone is powered on and connected to network, the IP phone and expansion module will start up automatically. And then the IP phone will be automatically bounded to the Expansion Module via the EXT cable and the Ethernet cable. You can configure the phone via the phone’s screen or the web user interface.
  • Page 16 Configure Expansion Module The Index in the Expansion key configuration page is the index of the expansion module that has been successfully bounded to the IP phone. Currently supports up to 3 modules daisy-chain. The page in the Expansion key configuration page is the current page of the expansion module, currently supports up to 3 pages on single expansion module.
  • Page 17: Configure Via The Interface On The Ip Phone

    Configure Expansion Module After the expansion module has been successfully connected to the IP phone, users can check the MAC address in the expansion list. 3. Expansion Debug If any issue occurred, users can use the expansion debug to check problems. 3.2 Configure via the interface on the IP Phone Configure Expansion Module Ensure that the IP phone and expansion module are successfully connected before configuration,...
  • Page 18 Configure Expansion Module Press the Up/Down keys to select the specific expansion module, Press Edit key to modify the serial number of the expansion module. Note: It is generally not recommended that users edit the serial number of an expansion because it is automatically bounded.
  • Page 19: Functions

    Functions Functions The DXP60 expansion module supports up to 60 expansion keys. Users can set up 60 expansion keys by using the page keys and can assign functions to each EXT key through the IP phone or Web GUI. There are 32 expansion keys to configure the functions, configurable...
  • Page 20: Making A Call

    Functions Configure account function through the Web page: Click “Phone->Expansion Module-> Expansion Key” Log into the web interface, Set the expansion module Index and pages, Configure the Expansion key to be the account function key. 4.1.1 Making a Call Making a call on the expansion module Configure the EXT key function as account, after the account has been successfully registered, the LED and icon corresponding to the account are shown in green color.
  • Page 21: Neglecting Or Rejecting The Call

    Functions 4.1.3 Neglecting or Rejecting the Call Neglect the expansion module call If you neglect the incoming call, the phone will no longer ring, but the incoming call information is still displayed on the phone screen. Procedure: Select the Mute soft key or press the Mute Key ●...
  • Page 22: Mute

    Functions 4.1.5 Mute When you enable the mute function during a call, the other party will not receive your voice message, but you can. Procedures: Press the Mute Key to Enable silent mode. At this time, the mute icon displayed on the LCD screen, and the mute key lights up in red Press the Mute Key again to disable the mute mode...
  • Page 23 Functions DND function is enabled in default mode Procedures: Do these followings on the expansion module: Configure an Ext key as the DND key ● Press the key, The screen of the phone will display the DND icon ● DND function is enabled in custom mode Configure the phone mode to the custom mode Login to the phone Web page, Navigate to ”...
  • Page 24: Forward

    Functions 4.3 Forward You can configure an Ext key as the Forward key to forward the call to a specified number (static forward) or to forward the call when the phone rings (dynamic forward). If the DND feature is turned on, calls will not be forwarded even if you turn on No Note: Answer Forward.
  • Page 25 Functions Forwarding all calls 1. Log in to the phone web page, select ”Phone->Forward & DND ”, set forward mode to “Phone” mode, enable forward and select the type. Some servers need to set the enable code and the disable code for call forwarding. Note: Please consult your system administrator for further information.
  • Page 26: Pickup

    Functions 2. Setting call forward for designated account on the phone Select a specific account to configure the type of forwarding for this account. Procedures: Configure an EXT key as the Forward key ● Press the Forward key to enable the forward on this account ●...
  • Page 27: Directed Pickup

    Functions 4.4.1 Directed Pickup You can answer incoming calls from a designated number. Procedures: Configure an EXT key as the pickup key , and enter:*20*100 in the pickup ● value area Select Save ● When the target number 100 is called, press the pickup key and you can answer ●...
  • Page 28: Speed Dial

    Functions Procedures: Configure an EXT key as the intercom key , and enter: *998100 in the ● intercom value area Select Save ● After the configuration, press the Intercom key to initiate an intercom call to ● the target account, then the target account will be answered automatically 4.6 Speed Dial You can use the speed dial to quickly dial the specified number.
  • Page 29: Redial

    Functions 4.8 Redial The redial allows the phone to redial the last dialed number. The user can set the EXT key to be the redial key. Procedures: Configure an EXT key as the redial key ● Select Save ● Press the Redial key in the standby interface of the phone, the phone will ●...
  • Page 30: Blf

    Functions 4.10 BLF BLF allows you to monitor the status changes of a user. For example, you can configure the BLF on a supervisor's phone to monitor a user's status. when the monitored user is on a call, the busy indicator on the supervisor's phone indicates that the user's phone is in use. Our phone supports three types of BLF: BLF/New Call: This type is when the monitored line is idle, pressing the BLF key will make a new call to the monitored account.
  • Page 31: Blind Transfer A Call By Blf Key

    Functions Press the key or the Pickup soft key to answer an incoming call from a ● monitored account. 4.10.3 Blind Transfer a Call by BLF Key If the type is BLF/BXFER for BLF key. Then the current call can be blind transfer when the monitored account is idle.
  • Page 32: Call Park

    Functions label and status of user1, user2, and user3. When the status of these users changes, the BLF List LED will flash red or green. Procedures: Configure the EXT key as a BLF List key ● Select Save ● You can press the key to answer an incoming call when any account in Note: the BLF List receives a call.
  • Page 33: Hot Desking

    Functions 4.13 Hot Desking You can press the Hot Desking key to clear the registration information of all accounts on the phone when the phone is idle. Then register the account you want to. Through this function, more users can share this phone at different periods. Especially suitable for some public places. You can configure the EXT key to use the Hot Desking key.
  • Page 34: Xml Browser

    Functions 1). Not all servers support the call recording feature, please consult your administrator for further information. 2). Before recording calls, especially those involving analog telephone, you must Note: understand all the rules and restrictions governing call recording in your country. 3).
  • Page 35: Dtmf

    Functions 4.16 DTMF DTMF function supports users to send DTMF messages to the other end during a call, which is suitable for users to input information during voice interaction, such as password or PIN code. You can configure EXT keys to be a DTMF key. Procedures: Configure the EXT key as a DTMF key, enter the string to be sent in the value ●...
  • Page 36: Prefix

    Functions 4.18 Prefix Prefix supports users to add prefixes to numbers with one key when dialing, thus saving users' dialing time. You can set the EXT key as the prefix key. Procedures: Configure the EXT key as a Multicast Paging key, enter the number prefix in ●...
  • Page 37 Functions messages, it is recommended that you save them locally or back them up to the cloud in a timely manner. Configure the EXT key as a Text Message key. ● Press the Message key, users can open the text message interface to edit the ●...
  • Page 38: Voice Message

    Functions Fill in the number in the to area ● Select Send ● 4.19.2 Voice Message When a user fails to answer an incoming call in a timely manner, the incoming call can be transferred to voicemail to allow the caller to leave a voicemail message. Users need to configure the server to use the voicemail feature, not all servers support the voicemail feature.
  • Page 39: Menu

    Functions 4.20 Menu The device can configure the EXT key as a Menu key, so that the menu function key is equivalent to the menu soft function key of the phone interface, which can open the menu interface of the phone. After the user presses the Menu key, the menu screen opens, which contains Status, Functions,...
  • Page 40: Favorites

    Functions 4.23 Favorites Favorites enables users to store some important or frequently used contacts from the local contacts in the Favorites phonebook. When there is a lot of information in the phonebook, the favorite phonebook can facilitate the user to quickly find the frequently used contacts. The device can be configured as a Favorites key, when the key is pressed, the favorite phonebook will be opened and the user can select one of the contacts to initiate a call.
  • Page 41: Troubleshooting

    Troubleshooting Troubleshooting Issue 1: The LCD does not light up Check the AC power adapter, make sure it is the one provided in your package. To support ● more than two or three expansion modules, be sure to use an external power supply. Issue 2: Unable to take effect after configuring the function key Some function keys need to be configured on the server or phone to take effect.
  • Page 42: Appendix

    Appendix Appendix 6.1 Abbreviations Abbreviation Explanation Automatic Call Distribution ⚫ Busy Lamp Field ⚫ Caller Identity ⚫ Do NOT Disturb ⚫ DTMF Dual Tone Multi Frequency ⚫ Domain Name System ⚫ DHCP Dynamic Host Configuration Protocol ⚫ Network Address Translation ⚫...
  • Page 43 Appendix Abbreviation Explanation WLAN Wireless Local Area Network ⚫...

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