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Setup Guide for the CANVAS Hub
Guide ID: 37 -
Release:
v1.3
[minor]
2021-05-20
Setup Guide for the CANVAS Hub
This guide will show you how to set up your CANVAS Hub.
Written By: Mosaic Support
This document was generated on 2021-12-23 02:43:54 AM (MST).
© 2021
support.mosaicmfg.com/
Page 1 of 15
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Summary of Contents for Canvas Hub
- Page 1 Release: v1.3 [minor] 2021-05-20 Setup Guide for the CANVAS Hub This guide will show you how to set up your CANVAS Hub. Written By: Mosaic Support This document was generated on 2021-12-23 02:43:54 AM (MST). © 2021 support.mosaicmfg.com/ Page 1 of 15...
- Page 2 2021-05-20 INTRODUCTION CANVAS Hub is the keystone of Mosaic’s multi-material ecosystem. It is the center of everything to do with your multi-material printing experience, and the bridge that allows your hardware products to communicate with each other and come online. However, CANVAS Hub needs to know a few things unique to each customer before it becomes a useful part of your workflow.
- Page 3 Release: v1.3 [minor] 2021-05-20 Step 1 — Unbox and Power Up Unbox your CANVAS Hub and confirm that you have the following parts. This document was generated on 2021-12-23 02:43:54 AM (MST). © 2021 support.mosaicmfg.com/ Page 3 of 15...
- Page 4 Step 2 — Turn On the Hub Find a spot to setup your CANVAS Hub. We recommend positioning your Hub closer to a router if your printer setup permits it and ensuring that the USB cable connected to your printer is long enough to reach...
- Page 5 Locate your CANVAS Hub serial number. This can be found on the bottom of your CANVAS Hub unit or on the lid of the packaging box. The serial number has the format of XXXX-XX and is not case sensitive.
- Page 6 Guide ID: 37 - Release: v1.3 [minor] 2021-05-20 Step 4 — Connect to Your Hub's Internal Site At this point, your CANVAS Hub is broadcasting its own network that can be located on your WiFi networks. The name for this network...
- Page 7 Guide ID: 37 - Release: v1.3 [minor] 2021-05-20 Step 5 — Locate the Web Page for your Hub Once connected, locate the unique web page for your CANVAS Hub unit. Similar to the network name, insert your serial number with the format 'XXXX-XX-canvas- hub.local/' into the browser of your...
- Page 8 CANVAS Hub will not appear on 5G networks, so ensure that you are using a network that is running on 2.4 GHz. This can take anywhere between 3-5 minutes. If you are stuck on the 'Rebooting' screen for more ...
- Page 9 Setup Guide for the CANVAS Hub Guide ID: 37 - Release: v1.3 [minor] 2021-05-20 Step 7 — Connect Your Computer back to Your Home Network Once CANVAS Hub has connected to your home network, ensure that your computer has also reconnected to this network.
- Page 10 Go to the Power menu (power icon near the top of the screen) and select Restart Octoprint. Please wait 4 minutes for your CANVAS Hub to restart. Do not try visiting the address of your CANVAS Hub until this time has elapsed.
- Page 11 Guide ID: 37 - Release: v1.3 [minor] 2021-05-20 Step 9 — Connect CANVAS to your Hub To allow uploading of your sliced files directly from CANVAS, you will need to first connect your account to CANVAS Hub. Select the CANVAS tab and enter your credentials.
- Page 12 Depending on your printer's USB slots, select the provided USB-B or micro-USB cable. Insert the USB-A side into any port of your Hub and the other end into your printer. Once the cable is connected, connect your printer onto OctoPrint by selecting Connect on the ...
- Page 13 Guide ID: 37 - Release: v1.3 [minor] 2021-05-20 Step 11 — Connect Your Palette to the Hub Lastly, connect your new Palette 2 to CANVAS Hub. Turn on your Palette 2 using the power switch on Palette's side and connect the provided micro USB.
- Page 14 [minor] 2021-05-20 Step 12 — Quick Troubleshooting If you're having issues with connecting your Palette and printer to your Hub, please try: Unplug your Palette from the Hub. With your printer connected and powered on, attempt to connect to your printer via OctoPrint by ...
- Page 15 Setup Guide for the CANVAS Hub Guide ID: 37 - Release: v1.3 [minor] 2021-05-20 If you have any additional questions, please send us a message at support@mosaicmfg.com. This document was generated on 2021-12-23 02:43:54 AM (MST). © 2021 support.mosaicmfg.com/ Page 15 of 15...
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