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en Hob-based hood control
9.4 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip: For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com.
9.5 Data protection
Please see the information on data protection.
Hob-based hood control
10 Hob-based hood control
You can connect your appliance to a suitable hob and,
in this way, control the functions of your appliance via
the hob.
If the hob and the extractor hood are Home Connect-
compatible, connect the appliances in the Home Con-
nect app. To do this, connect the two appliances to
Home Connect and follow the instructions in the app.
Cleaning and servicing
11 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
11.1 Cleaning products
You can obtain suitable cleaning products from after-
sales service or the online shop.
WARNING ‒ Risk of electric shock!
An ingress of moisture can cause an electric shock.
Before cleaning, pull out the mains plug or switch
▶
off the fuse in the fuse box.
Do not use steam- or high-pressure cleaners to
▶
clean the appliance.
WARNING ‒ Risk of burns!
The appliance becomes hot during operation.
Allow the appliance to cool down before cleaning.
▶
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
Do not use harsh or abrasive detergents.
▶
Do not use cleaning products with a high alcohol
▶
content.
Do not use hard scouring pads or cleaning
▶
sponges.
10
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
Home Connect server (initial registration):
¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi
communication module installed).
¡ Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
¡ The current software and hardware version of your
appliance.
¡ Status of any previous reset to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use the Home Connect functions for the first time.
Note: Please note that the Home Connect functions
can only be utilised with the Home Connect app. In-
formation on data protection can be retrieved in the
Home Connect app.
Notes
¡ Please note the safety precautions in the instruction
manual for your appliance and ensure that they are
also observed when operating the appliance via the
hob-based hood control.
¡ Operating your appliance always takes priority. It is
not possible to use the hob-based hood control dur-
ing this time.
¡ You can only connect to the extractor hood via the
Home Connect app. Other connection routes are no
longer supported.
Only use glass cleaners, glass scrapers or stainless
▶
steel care products if recommended in the cleaning
instructions for the relevant part.
Wash sponge cloths thoroughly before use.
▶
11.2 Cleaning the appliance
Clean the appliance as specified. This will ensure that
the different parts and surfaces of the appliance are
not damaged by incorrect cleaning or unsuitable clean-
ing products.
WARNING ‒ Risk of explosion!
Highly caustic alkaline or highly acidic cleaning agents
in conjunction with aluminium parts in the interior of the
appliance may cause explosions.
Never use highly caustic alkaline or highly acidic
▶
cleaning agents. In particular, do not use commer-
cial or industrial cleaning agents in conjunction with
aluminium parts, e.g. grease filter on extractor
hoods.
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