ecobee Switch+ - Light Switch Manual

Getting your Switch+ up and running is as easy as 1-2-3

Installing this product involves handling high voltage wiring. Each step of the enclosed instructions must be followed carefully. To avoid fire, personal injury, or death, turn off your circuit breakers and follow the proper safety precautions before proceeding.
UNSURE ABOUT HANDLING ELECTRICAL WIRING? CONSULT A QUALIFIED ELECTRICIAN.

1. Download the ecobee app.
2. Install your Switch+.
3. Register ecobee Switch+ to unlock Amazon Alexa and other smart features.

Step-by-step visual guides that land you right at registration

Download the ecobee app—where you'll find videos, diagrams, and a guided tour of registration and smart features.

Compatibility and rating

Is this location controlled by only one switch?
ecobee Switch+ can only be installed in locations where the light is controlled by only one switch.

Do you have at least one neutral wire in your set-up?
Neutral wires are white and come as either a single wire or a pair. Unsure?
Keep reading for instructions.

Turn off your breakers

Turn off the circuit breaker for the switch you're replacing.
If breakers aren't labeled, turn off the master power.

Before proceeding
Your lights should NOT turn on. Confirm you've turned off the right breaker by flipping your wall switch on and off several times.

Remove old switch

Unscrew your existing wall plate and switch from the wall.
Disconnect the wires attached to your switch by turning the wire nuts counterclockwise. Remove your existing switch.

Identify wires

You should see 4 types of wires in your wall box. Here's how to identify them.
Neutral wires (white)
typically come in a pair and are fastened together by a wire nut.
Needed for installation.

Connect your Switch+

Match the neutral wire from your Switch+ to the 2 neutral wires from your wall box. Together, insert them into the wire nut to connect. Match the remaining wires as shown and secure with wire nuts.

	Switch wire Line wire
	Switch wire Load wire
	Neutral wire Neutral pair
	Ground wire Ground wire or screw

Don't know how to use a wire nut? Go next for help.

Wire nuts 101

Wire nuts are used to connect two or more wires together.

Connecting wires

Hold the wires you're connecting parallel to one another so that the ends are aligned.
Holding the wires together and parallel, insert them into a wire nut. Twist the wire nut clockwise until secure. Doublecheck by tugging on the wires gently.

If they separate or shift inside the nut, realign the wires and replace the cap. Twist the cap clockwise until the wires are secured.

Fit wire nuts into wall box

Push each wire nut in—one at a time—as close to the back of the wall box as possible.

Mount ecobee Switch+

Using the mounting screws provided, mount your ecobee Switch+. Make sure it's level and flush against the wall.

Power system back on

Return to your circuit breaker and turn on the power for the switch you just replaced.

Test your Switch+

Give your Switch+ a moment to power on. Test it by turning it on and off, using the on/off button on the front of your Switch+. If it powers on, snap on your wall plate.
If your Switch+ does not power on, turn off your circuit breaker and double check that your wires are connected securely.
Then test again.
Still a no-go? Call ecobee customer support at 1-877-932-6233.

Here's what your Switch+ can do

Ask Alexa*

Ask to turn the lights on or off, set a timer, read the news or weather, play music or podcasts, and more.

Turns off your lights for you

We'll take care of it when the room is empty.

Go hands-free

Have your lights turn on when you enter the room and it's dark.

Smarter outdoor lighting

Upgrade your lighting to automatically turn on at sunset and off when you choose.

Night light

Enable the night light setting on your ecobee app to make your Switch+ glow in the dark.

Troubleshooting

Press and hold the on/off button on the front of your Switch+ for 5 seconds.
Using voice prompts*, your Switch+ will cycle through the options: reset Wi-Fi, reset HomeKit, restart device, and reset device to factory settings.
Select an option by pressing the on/off button again, or cancel the menu by pressing either of the top buttons.
*Not all languages may be available on Amazon Alexa Voice Service. Go to Amazon.com for the list of currently supported languages.