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Summary of Contents for Teltone M-390
- Page 1 Polling Controller M-390 Product Manual 40-400-00013, Rev. C...
- Page 2 Copyright © 1993 - 2004 Teltone Corporation All Rights Reserved Trademarks Teltone is a registered trademark of Teltone Corporation. Windows is a registered trademark of Microsoft Corporation. Other company and product names may be trademarks or registered trademarks of their respective owners.
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Page 3: Table Of Contents
Contents U.S. FCC COMPLIANCE INFORMATION......iii CANADIAN COMPLIANCE ........iii About This Manual . - Page 4 Polling Controller Programming Commands ..... 12 Table 2: Polling Controller Programming Commands ... . . 12 Changing Transfer Codes .
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Page 5: Canadian Compliance
FCC Part 15 Class A Notice (M-390-A only): This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 6: About This Manual
Underlined terms in the text are defined in the glossary. Each step is accompanied by a check box: Check the box when you finish the step. Some steps are examples and look like this: This is an example step. Page iv ® M-390-A Polling Controller. The Polling... -
Page 7: Chapter 1: Getting Started
Unit Installation. (These instructions are also in the LSS Reference Manual, Chapter 2: Polling Controller Installation.) If you are using several Polling Controllers and have purchased a Carrier, follow Installing Multiple Units in Carrier in Chapter 3. When you have finished installation and have tested each Polling Note: Controller, you can program the unit to operate with different commands. -
Page 8: Product Registration
Polling Controller Reference Manual Product Registration Please fill out the Product Registration card and return it to Teltone Corporation. The information on the card will assist us in providing you with Technical Support. Technical Support If you experience trouble with the Polling Controller, please contact Teltone technical support at 425-951-3390. -
Page 9: Mounting Options
Chapter 1: Getting Started Mounting Options The Polling Controller may be placed on a shelf or installed in a Polling Controller Carrier holding up to eight units. The carrier, shown in Figure 3, holds the Polling Controller modules in a 19- inch relay rack, in center- or front-mount positions, and provides power and line connections. -
Page 10: Figure 1 Polling Controller
Polling Controller Reference Manual Figure 1 Polling Controller Page 4... -
Page 11: Figure 2 Typical Application
Although the LSS can also be used as a standalone unit, providing a flexible, cost-effective way to consolidate lines and route calls, Teltone strongly recommends the use of a Polling Controller. When working together, the two units communicate across the Public Switched Telephone Network (PSTN) to set up and disconnect calls as well as to determine priorities among devices and types of calls (e.g., outgoing... -
Page 12: Basic Operation
Polling Controller Reference Manual Basic Operation The LSS answers incoming calls, determines the port to which the call should be sent, and routes the call. If a transfer code is received from a Polling Controller, the LSS routes the call to the requested device, such as a polled modem. -
Page 13: Chapter 3: Polling Controller Installation
Product Registration card (1 for each unit) PS-24DC-01 Power Transformer with cord, 24 VDC (nominal), 400-500 mA -or- UM-112-801 Polling Controller Carrier which houses up to 8 M-390-A-04 units (available as an ordering option in Appendix 2) Single Unit Installation The following instructions are intended to help you install the Polling Controller. -
Page 14: Installing Multiple Units In Carrier
Installing Multiple Units in Carrier The Polling Controller Carrier (model UM-112-801) is used for the installation of up to eight M-390-A-04 Polling Controller units. See Figure 3. (The carrier is available as an ordering option.) Follow the steps below to install the carrier... -
Page 15: Figure 3 Polling Controller Carrier (Um-112-801)
POLLING CONTROLLER, M-390 Figure 3 Polling Controller Carrier (UM-112-801) Connect a telephone line to the Polling Controller jack labeled “Telco Line” using a standard modular cord (not supplied). Tag and label each line for future reference. - Page 16 Polling Controller Reference Manual Connect the polling modem cable to the Polling Controller jack labeled “Modem” using a standard modular cable (not supplied). Tag and label each line for future reference. Cable runs are provided along both sides of the carrier so that cables Note: can be brought out to the back of the carrier.
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Page 17: Chapter 4: Programming
Chapter 4: Programming Commands for programming the Polling Controller are listed in Table 2. Cancel Command To cancel all or part of a command, enter in a command field. To cancel all digits entered back to (but not including) the previous #, enter in a data field. To cancel the entire command, no data is entered in a field, that field is cleared. -
Page 18: Polling Controller Programming Commands
Polling Controller Reference Manual Polling Controller Programming Commands The table below outlines each command and provides information about the entries and factory defaults. These values can be changed if needed. Please refer to Chapter 5 Programmable Options for explanations of the various features. - Page 19 Table 2 Polling Controller Programming Commands Command Description Port Transfer Codes (Must reprogram transfer *10#yy#n#x codes at the switch if these are changed from Factory Default) *11#y#n#x# Access Code for Remote Programming *15#yy#n#x Port Routing Codes *16#y#n#x# Remote Programming Routing Codes All transfer codes must have the same number of digits and must be Note: unique.
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Page 20: Changing Transfer Codes
Polling Controller Reference Manual Changing Transfer Codes The table below lists the default routing code and the associated LSS ports. If you wish to change the transfer codes from the proprietary (i.e., unpublished) defaults, please record the new transfer code in the column on the right. While routing codes for 16 ports are listed below, the number of SLSS Users: ports in your application depends upon which model SLSS you are using: the... - Page 21 Table 3 Routing Codes for LSS Device Ports Routing Daisy-chain Code LSS Port Port Groups (DTMF) Note: Use the 10#yy#n#x# command to change the transfer codes. If the LSS you are working with uses #7 as the Routing Code for Note: Remote Programming, continue to use this routing code.
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Page 22: Example: Table 4 Transfer Codes For Remote Programming
Polling Controller Reference Manual Fill out the table below to assign Transfer Codes for Remote Programming. Table 4 Remote Programming Routing Code Defaults Note: These routing codes cannot be changed. Unit 1 = #1 Unit 2 = #2 Unit 3 = #3 Unit 4 = #4 Remote (unit number refers to Line Sharing Switch number... -
Page 23: Table 5: Port Routing Code Defaults
End Dialing String With this feature you can insert a # after a telephone number so that your Public Branch Exchange (PBX) will not treat the transfer code as another command. The # can be inserted automatically or you can insert it manually. If you choose to have the # automatically inserted, the Polling Controller sends the # digit before sending the transfer code. -
Page 24: Chapter 5: Polling Controller Operation
Polling Controller Reference Manual Chapter 5: Polling Controller Operation Typical Call Sequence When the Polling Controller and LSS are working together as a system, a typical polling call from a host computer would progress as described below: 1. The host modem dials the polling call to access a modem on Port 3 of the remote LSS, by dialing: 1-206-555-1212 03 2. -
Page 25: Programmable Options
Chapter 5: Polling Controller Operation Loss of Power at the Polling Controller In the event of a power failure, the Polling Controller automatically connects the incoming telephone line to the modem; it is otherwise inoperative. Programmable Options Automatic Generation of Transfer Code by the Polling Controller When the Polling Controller “automatic generation of transfer code”... - Page 26 Polling Controller Reference Manual Restore to Standalone Defaults System defaults will be restored to those in the “Standalone Defaults” column of Table 2. Enable Automatic Transfer Code Select transfer code, or disable. When enabled, the Polling Controller will automatically append the transfer code after the dialed number. This feature will not operate when the Line Split Method is Six Digits.
- Page 27 Chapter 5: Polling Controller Operation If the unit is programmed for programmable routing codes (*04#1#), it looks for at least a 1.5 second pause in the dial string after at least 6 digits are dialed. If this delay is seen it assumes that the next 3 digits are the routing code. If no additional digits are seen within 2.5 seconds after the last digit dialed, the unit outputs the remainder of the dialed number and then cuts through the call.
- Page 28 Polling Controller Reference Manual Port Routing Codes This command allows the user to program the Routing Codes for the ports (up to 16). These Routing Codes will only be recognized if the Recognize Programmable Routing Codes command is enabled, and the Line Split Method is Six Digits.
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Page 29: Chapter 6: Warranty And Return
Teltone warrants this product to be free of defects in workmanship and materials for a period of 1 year. Return Procedures If a unit is found to be defective, contact Teltone customer service to obtain a RMA (Return Material Authorization) number and shipping instructions. When returning units, provide the following information: •... -
Page 30: Chapter 7: Quick Start Guide
Polling Controller Reference Manual Chapter 7: Quick Start Guide The Polling Controller and line sharing switch system is a very powerful way to communicate between a host computer and intelligent electronic devices at a remote location. The Public Switch Telephone Network, (PSTN) wireless networks, and communication software are all unique with different requirements and subtleties. - Page 31 B. (Stand Alone Default) If your Line Sharing Switch has been programmed to accept Stand Alone Transfer Codes, (11,22,33, etc. for ports 1,2,3, etc.) perform the following: Follow the programming instructions to enter into programming mode. Enter *00#*02# into the Polling Controller. Note: SLSS has the *00#*02# reset command.
- Page 32 Polling Controller Reference Manual Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Port 8 B. (Call Progress Detect - Stand Alone Default) If your Line Sharing Switch has been programmed to accept Stand Alone Transfer Codes, (11,22,33, etc.
- Page 33 Polling Controller and the Line Sharing Switch. If you continue to have difficulties establishing a communication path with the Line Sharing Switch consult the Trouble Shooting section of the reference manual. Retry Step 3. If you still aren’t successful, contact Teltone technical support. 40-400-00013, Rev. C...
- Page 34 Codes depending on which default has been selected. When in the Programming Mode, three digit routing codes starting with 0 indicate the M-390 will look for call progress tones before issuing transfer code. Three digit routing codes beginning with 1 indicate the M-390 will look for a three tone confirmation before issuing transfer code.
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Page 35: Appendix 1: Specifications
Appendix 1: Specifications Polling Controller Power Requirements Incoming Loop Hold Circuit: Voltage vs. Loop Current Loop Current On-Hook/Off-Hook Detection Local Battery Feed On-Hook Voltage Off-Hook Local Battery Short Circuit Loop Current Watchdog Timer/Low Supply Voltage Detector DTMF Transmit Level Dimensions Indicator Lights Environmental Specifications Operating temperature... - Page 36 Call Progress Tones Toward Central Office Page 30 U.S. Patent No. 5, 241, 587 Holds up to 8 M-390 Polling Controller Units. 6.96” H x 17.30” W x 12.00” D (mounts in 19-inch rack). Internal UL-CSA recognized power supply. -10 dBm into 900 ohm termination (combined level).
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Page 37: Appendix 2: Ordering Information
PS-24DC-01 Power transformer and cord. Converts 120 VAC wall power to 24 VDC. UM-112-801 Rack mount shelf with built-in power supply for holding up to eight M-390-A-04 Polling Controllers. (optional) CA-7F 7 ft. Modular Telephone Cord (optional) CA-25F 25 ft. Modular Telephone Cord (optional) 40-400-00013 Spare copy of this manual. -
Page 38: Appendix 3: Glossary
Factory default A setting programmed by Teltone. You can change this value with one of the programming commands. If necessary, you can use the Restore Defaults command to return to factory defaults. - Page 39 Appendix 3: Glossary Ground start One of two types of switched trunks (outside lines) typically leased from telephone companies, the other type being “loop start”. A ground start trunk initiates an outgoing trunk seizure by applying a local resistance up to 550 ohms from ground to the tip conductor.
- Page 40 Polling Controller Reference Manual Reorder Tone A tone that sounds like the busy signal, but is twice as fast. It indicates that all switching paths are busy. If you hear a reorder or “fast busy”, dial the number again. Routing Code This series of digits is sent to the Polling Controller by the calling device, usually a modem.
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Page 41: Appendix 4: Index
Appendix 4: Index Busy Tone defined Call progress tone defined Calling Party Control Canadian DOC compliance Canadian maintenance facility Central Office defined Centrex defined DOC compliance Dual-tone multifrequency FCC compliance Forced disconnect defined Ground start Hacker Installation PBX or Key Telephone Systems Key telephone system defined LED indicators...