Index INTRODUCTION ............................... 2 HOW TO OPEN THE SYSTEM ......................... 3 HOW TO CLOSE THE SYSTEM ........................4 TECHLA ID NUMBERS EXPLANATION ......................5 HOW TO UPDATE THE FIRMWARE ........................ 6 HOW TO UPDATE THE SOFTWARE ......................9 HOW TO UPDATE THE DATABASE ....................... 11 HOW TO UPDATE THE PICTURES .........................
INTRODUCTION Techla software application has two passwords to enter in the menus: ADMIN BASIC PASSWORD PASSWORD Both passwords can be inserted by pressing in the home page. DIFFERENCES BETWEEN THE TWO PASSWORDS: The BASIC password is → 09876 and it gives the access to the “first level” menus: •...
HOW TO OPEN THE SYSTEM If the machine is switched off, switch it on and this screen will appear: Press and this screen will appear: Insert the password 987654321 and press Then proceed with the needed operations. ! A T T E N T I O N ! The ADMIN password OPENS the system: it means that the menu remains accessible and anybody can use it.
HOW TO CLOSE THE SYSTEM There are two ways to close the system. FIRST METHOD To CLOSE the system, in the home page, press and press “ SET ” button. This screen will appear: Press the “ SERVICE COMMAND ” field and the 0 (zero) will become highlighted in GREEN. In this field, insert the number 9060 and press The system is now closed.
TECHLA ID NUMBERS EXPLANATION The page that appears after the button is pressed, shows different numbers on the bottom part: From the left: • 40 → is the total engravings done by the machine • 132:01 → Switcing ON total time (hh:mm) •...
HOW TO UPDATE THE FIRMWARE If the machine is switched off, switch it on and this screen will appear: Insert the USB flash drive with Firmware saved in, in the frontal panel: Press and this screen will appear: Insert the password 09876 , press and this screen will appear:...
Page 8
Press " UPDATE " button and this list will appear: Press to proceed. The Firmware loading process will start and this screen will appear: After 5/6 minutes, some different screens will appear automatically. Then, the Software loading process will start automatically and this screen will appear:...
Page 9
The loading process will take around 5 minutes; this message will appear: Press “ Close ” button and this screen will appear: Switch the machine OFF and leave the USB flash drive plugged IN the machine. Wait 10 seconds and switch the machine ON again. The home page will appear.
HOW TO UPDATE THE SOFTWARE Switch the machine ON and wait for the home screen: Insert the USB flash drive, with the Software files, into the slot on the front of the machine, as shown in the following photo: Press and this screen will appear: Insert the password 09876 and press to proceed.
Page 11
Press " UPDATE " button and this list will appear: Press to proceed and this page will appear: The loading process will take around 5 minutes. This message could appear: Press " CLOSE " button and the home screen will appear again. If the home screen will not appear, switch the machine OFF and wait 10 seconds.
HOW TO UPDATE THE DATABASE Switch the machine ON and wait for the home screen: Insert the USB flash drive, with the Database file, into the slot on the front of the machine, as shown in the following photo: Press and this screen will appear: Insert the password 09876 and press to proceed.
Page 13
Press " UPDATE " button and this list will appear: Press to proceed and this page will appear: The loading process will take around 3 minutes. At the end, the home screen will appear again. Remove the USB flash drive. This process is now finished.
HOW TO UPDATE THE PICTURES The “pictures” are the preview images (the shape of the bone, for example) shown in the preview step. To load them, switch the machine ON and wait for the home screen: Insert the USB flash drive, with the pictures folder, into the slot on the front of the machine, as shown in the following photo: Press and this screen will appear:...
Page 15
This screen will appear: Press " UPDATE " button and this list will appear: Press to proceed and this page will appear: The loading process will take around 5 minutes. At the end, the home screen will appear again. Remove the USB flash drive. This process is now finished.
HOW TO UPDATE LOGOS AND/OR LOAD PERSONALIZED LOGOS Before to load personalized screensavers, it is necessary to contact the MyFamily Technical Assistance to get the suitable files. Switch the machine ON and wait for the home screen: Insert the USB flash drive, with the “dxf” folder, into the slot on the front of the machine, as shown in the following photo: Press and this screen will appear:...
Page 17
This screen will appear: Press " UPDATE " button and this list will appear: Press to proceed and this page will appear: The loading process will take around 5 minutes. At the end, the home screen will appear again. Remove the USB flash drive. This process is now finished.
HOW TO UPDATE SCREENSAVERS AND/OR PERSONALIZED SCREENSAVERS Before to load personalized screensavers, it is necessary to contact the MyFamily Technical Assistance to get the suitable files. Switch the machine ON and wait for the home screen: Insert the USB flash drive, with the screensaver folder, into the slot on the front of the machine, as shown in the following photo: Press and this screen will appear:...
Page 19
This screen will appear: Press " UPDATE " button and this list will appear: Press to proceed and this page will appear: The loading process will take around 5 minutes. At the end, the home screen will appear again. Remove the USB flash drive. This process is now finished.
HOW TO INSERT SPECIAL CHARACATERS TO BE ENGRAVED To insert special characters like letters with accents ( é É á Ć î Ń ñ etc.) to be engraved on a tag, in the text input page: Press and keep pressed the button of the letter you want to put the accent and a pop-up will appear on the top of the screen: Press the interested letter and it will appear in the text input field: This process is now finished!
HOW TO SAVE A SYSTEM BACK-UP (RESTORE) FROM THE MACHINE Techla software application permits to save a system back-up on an external USB flash drive in order to “restore” the system on another Techla that has the system corrupted. To do this operation it is needed a normal USB flash drive of 8 GB maximum. Switch the machine ON and wait for the home screen: Plug the USB flash drive to the external USB port: Scan this barcode to the barcode reader:...
HOW TO RESTORE THE SYSTEM This procedure must be done only if unknown errors appear during " the updating process and the Software normal screens are not shown. After this procedure, the centering and serial numbers of the machine must be reset. "...
Page 23
Press the ON/OFF button to switch the machine ON and contemporarily keep on pressing the button on the board . Keep the button on the electronic board pressed until this screen will appear: Plug the USB flash drive, previously prepared, in the frontal panel of Techla machine. Press the 4 button from the left and this screen will appear:...
Page 24
If this screen that appears has the G: letter like shown in the following picture: Press the 3 button from the left Select the second listed file from the top by pressing it (where is written “ PAR ” in the second column):...
Page 25
Press button and the loading process starts. Please wait. If this message will appear: press and if this message will appear: press and this screen will appear: Switch the machine OFF and remove the USB flash drive. Switch the machine on. Now centre the machine (X and Y values) and reset the serial number.
HOW TO RESET THE SERIAL NUMBER Do this operation only after a RESTORE is made on a machine. To do this operation the system must be opened. If the system is closed, read “INTRODUCTION” instructions to open the system. In the home page p button and this screen will appear: ress Press “...
HOW TO CENTRE THE ENGRAVING When the engraving is not centered, on different tags, it could be that the machine is not centered. The corrections must be done on the X and Y axes of the machine (respectively horizontal and vertical axes) and to do this operation, is needed a Basic Big Bone (for example MFB09).
Page 28
Press This screen will appear: The interested axes are the first two in the above screen: In the following table is written what changes must be done depending on the case: SITUATION WHAT TO DO INTERESTED AXES INCREASE THE VALUE IN THE "POS. CENTRO MACCHINA X"...
HOW TO INCREASE OR DECREASE THE ENGRAVING DEPTH To do this operation the system must be opened. If it is closed, read “INTRODUCTION” instructions. In the home page, press and press button. This screen will appear: The parameter of the engraving depth is TO HAVE DEEPER ENGRAVING INCREASE the “...
HOW TO CONSULT AND EXPORT THE HISTORICAL FILE The Techla machine has an internal counter that permits to know how many tags had been engraved since the machine left MyFamily warehouse. This is a very important tool because it permits to know how many tags the shops engraved, to easily make tags re-orders and to have statistics on the sold tags and have the bestselling references.
Page 31
Press “ EXPORT FILE ” button and wait until this screen appears: The field proposes, as default, the mechanical serial number but it can be renamed. Press the arrow on the bottom right corner of the screen and the transferring process will start. When the home screen is shown, it means that the process is finished (it will take ±...
Page 32
PARTIAL LIST FILE • (file name: 10587*) This file shows the engraved references quantity grouped by ARTICLE CODE TOTAL LOG FILE • (file name: machine_log_10587*) This file shows the COMPLETE HISTORY of the machine, since its “birth” in chronological order TOTAL LIST FILE •...
HOW TO MANAGE THE SECURITY PASSWORD The security password permits to restrict the usage of the machine after the screensaver. To activate this function, press on the left corner on the bottom part of the home screen. Insert the password 09876 and press the checkmark. Press and this screen will appear: Press “...
HOW TO ACCESS TO THE INTERNAL USB FLASH DRIVE Switch the machine off. Unscrew the 4 screws placed on the top by using the appropriate 4 mm Allen wrench as shown in this picture: Remove the top cover:...
Page 35
Now there is the possibility to access to the internal USB: After the intervention, close the machine by placing the top cover: Screw the 4 mm screws as before: This process is now finished!
SERVICE COMMANDS LIST When the system is open , in SET menu there is a field named “ SERVICE COMMAND ”. This field is very important because permits to do many operations thanks to some special codes. Here is the list of the most used codes functions: SERVICE COMMAND FUNCTION DESCRIPTION 9060...
HOW TO GREASE THE MECHANICAL PARTS If during the usage of Techla, it emits strident noises, it is the case to grease the mechanical parts. Before to start, switc the machine OFF and unplug it from the electric socket. Open the top of Techla with a 4mm Allen key as shown in the following picture: Remove the top of the machine and then the aluminum rounded body.
Page 39
SUGGESTION: At the beginning, it is suggested to move the carriage towards the back of the machine, in order to put the grease at the beginning of the Y lead screw. After that, remember to move the carriage in the middle of the machine. To move the carriage, use an 8mm screwdriver socket wrench, like shown below: When all the parts have been greased, close the machine: This process is now finished!
COMMON ERRORS AND POSSIBLE SOLUTIONS Here there is the list of the most common errors and their possible solutions: INTERESTED AXES MEANING SOLUTION 1 SOLUTION 2 Check the parameters of each axes to see if Axes position error Confirm each sensor is working they are similar to the standard ones Check the parameters of each axes to see if Axes over its negative limit...
HOW TO ADJUST THE AUTO Z The AUTO Z parameter is a setting that permits to regulate the space there is between the tip and the tag between one character and another, during the engraving process. To do this operation the system must be opened, if the system is closed, read “INTRODUCTION”...
HOW TO SOLVE 1206 ERROR The 1206 error, that usually appears in the preview, is related to the internal USB flash drive that is not correctly read by the electronic board, or the USB name is incorrect, or some files are missing in it. To fix this issue, there are different procedures to try: 1) RESET THE USB NAMES - G: and H: Switch the machine on and open the system...
Page 43
Insert 9599 and press Reboot the machine and engrave a tag to check. If the problem is solved, remember to close the system. 2) UNPLUG/PLUG THE USB FLASH DRIVE Switch the machine off, open the machine unplug the internal USB flash drive, plug it again. Reboot the machine and engrave a tag to check.
HOW TO ALIGN THE PORTCULLIS If the portcullis (the shutter) does not raise correctly (because it is not straight) it can cause the blocking of the packaging inside the machine. To fix this problem, it is necessary to align and straight the portcullis. To do this operation, switch the machine OFF and open it.
HOW TO WELD THE CARRIAGE SENSORS WIRE If one or both carriage sensors are not working maybe it is enough to weld the wires. To do this operation, the machine must be switched OFF. Unscrew the four screws placed on the top and remove the top and the rounded part. Scan this following QR code to watch the video tutorial: https://youtu.be/RPU-UKecJag These are the steps to be done and shown in the video tutorial:...
HOW TO SUBSTITUTE THE BATTERY BEFORE IT GETS LOW In the Techla machine, placed on the electronic board, there is a CR2032 battery. After some years, the battery can become low and important information can be lost. To prevent this inconvenience, it is suggested to change the battery after 3 or 4 years of suggested usage (switched ON during the day and switched OFF during the night).
Page 47
Gently push the battery with the finger for all the duration of the process: insert the tool on the bottom part of the slot: GENTLY and GENTLY detach the battery by paying attention to do not detach the battery slot!
Page 48
Gently insert the new battery in this way: The process is finished!
HOW TO MECHANICALLY ADJUST THE AUTO Z The auto Z sensor can have two different problems: 1) if the diamond tip does not engrave the tag , even after the parameters modification the issue persists, it could be because the Z axes touches too much early the auto Z sensor and, when this happens, the sensor of the tip is always activated, and its light is on.
Page 50
SECOND CASE In this case the sensor is too far to the metallic part connected with it. Open the machine, remove the top and the aluminum body. Unscrew the small screw (in red): Insert a small “spacer” to put between the black plastic part (the auto Z sensor) and the grey metal block. Here below an example of the spacer that can be used: The dimensions are thickness 0,76 mm x length 1,4 cm x high 8 mm.
HOW TO BEND THE LEAF SPRING OF THE CARRIAGE When the packaging is not stable inside the carriage, it could be that the leaf spring must be bent. To do this operation, the machine must be opened: unscrew the four screws placed on the top and remove it together with the rounded part in order to have access to the carriage.
Need help?
Do you have a question about the myfamily TECHLA 3.0 and is the answer not in the manual?
Questions and answers