Samsung QNSSQ60R User Manual
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Samsung QNSSQ60R User Manual

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SAMSUNG
USER MANUAL
QN43Q60R QN49Q60R QNSSQ60R
QN65Q60R QN75Q60R QN82Q60R
QN43Q6DR QN49Q6DR QNSSQ6DR
QN65Q6DR QN75Q6DR QN82Q6DR
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.
If you have any questions, please call us atl-800-SAMSUNG (1-800-726-7864) for assistance.

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Summary of Contents for Samsung QNSSQ60R

  • Page 22 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial No._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
  • Page 23 Changing the name of the TV on a network Starting Bixby with voice Connection Cables for External Devices Starting Bixby using buttons on the Samsung Smart Remote Learning about the Explore Bixby Screen Switching between external devices connected to the TV...
  • Page 24 Using Bixby Testing Smart Hub connections Resetting Smart Hub Starting Bixby with voice Starting Bixby using buttons on the Samsung Smart Remote Using a Samsung account Learning about the Explore Bixby Screen Signing in to a Samsung account Read Before Using Bixby...
  • Page 25 Using the Channel List Listening to the TV through Bluetooth devices Editing channels 100 Listening to the TV through a Samsung audio device that supports the Wi-Fi function Using a Personal Favorites List Viewing and selecting channels on favorites list only...
  • Page 26 Audio and Video Functions for the Visually or Hearing Impaired Network Issues 107 Running the accessibility functions Anynet+ (HDMI-CEC) Issues 107 Running Accessibility Shortcuts Remote Control Issues 107 Enabling voice guides for the visually impaired Recording Issues 108 Changing the volume, speed, and pitch of the Voice Guide 108 Enabling audio for the video description function Apps 108 White text on black background (high contrast)
  • Page 27 Using the TV with Voice Guide on Resolutions for Input Signals supported by Q900RB model 159 Changing channel series 159 Using on-screen number entry via the Samsung Smart 142 If Input Signal Plus is set to On Remote Supported Resolutions for FreeSync...
  • Page 28 Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 29: Using Smart Hub

    Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources Remote Connection Universal HDMI 1 HDMI 2 Access Guide Remote Source " The image on your TV may differ from the image above depending on the model and geographical area. When you press the button on your remote control, you can use the following functions and features.
  • Page 30 TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.

  • Page 31: Using The Ambient Mode

    TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. Ambient Mode browser screen Featured Décor...
  • Page 32 If there is no remote control input for the set time, the screen goes off. To turn the screen back on in Ambient Mode, press the button on the remote control. Reset All Photos ● Resets the photos imported from your mobile device or Samsung Cloud. You can enter the TV viewing screen. - 11 -...
  • Page 33 Décor ● Allows you to select content with a sensible and beautiful design. My Album ● Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode screen. " To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.

  • Page 34: Applying Effects To The Content

    Applying effects to the content When you are enjoying content in Ambient Mode, press the down directional button to change the following settings for the content: " Available functions may not be supported depending on the content. Backgrounds ● Changes the background of the content. "...

  • Page 35: Using Bixby

    Bixby is available only when the TV is connected to the Internet. " To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed in to your Samsung account.

  • Page 36: Learning About The Explore Bixby Screen

    ID. Sign in to your account with your voice, that is, your registered voice ID. " If you are signed out of your Samsung account, select My Profile to sign in.

  • Page 37: Read Before Using Bixby

    Voice response ● You can change or turn off Bixby's voice. " This function may not be supported depending on the language selected for Bixby. Voice Wake-up ● You can configure this function to make Bixby respond to your voice. "...

  • Page 38: Provisions For Using Bixby

    The existing functional specifications may be changed if Bixby is updated. ● Bixby is available only on TVs that support it and come with remote controls that have a microphone. ● Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains ●...

  • Page 39: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 40: Getting Support

    Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 41: Connections

    Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

  • Page 42: Connecting To The Internet

    Connecting to the Internet You can get access to the Internet through your TV. Settings General Network Open Network Settings Try Now Configure network settings to connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet.

  • Page 43: Establishing A Wireless Internet Connection

    Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless access point's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information.

  • Page 44: Checking The Internet Connection Status

    Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.

  • Page 45: Connection Cables For External Devices

    Connection Cables for External Devices You can view detailed information about the connection cables for external devices that can be connected to the TV. Cable name Image Description Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV. HDMI Cables are divided into various types according to the types of input/ output ports on external devices.
  • Page 46 Cable name Image Description DVI to HDMI cables can transmit only digital video signals and not audio signals. We recommend that you use HDMI to HDMI cables. HDMI Optical cables are used to transmit audio signals to external speakers with low signal loss. Optical Optical cables do not transmit video signals.

  • Page 47: Switching Between External Devices Connected To The Tv

    HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically switched to the output of the device or you can configure universal remote control for the device automatically. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote." "...

  • Page 48: Using Additional Functions

    Universal Remote You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen. " This function may not be supported depending on the model or geographical area.

  • Page 49: Connection Notes

    Connection Notes When connecting an external device, note the following. " The number of connectors and their names and locations may differ with the model. " Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may differ with the manufacturer.

  • Page 50: Connection Notes For Audio Devices

    Connection notes for audio devices For better audio quality, it is a good idea to use an AV receiver. ● If you connect an external audio device using an optical cable, the Sound Output setting is automatically ● changed to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable.

  • Page 51: Connection Notes For Mobile Devices

    Connection notes for mobile devices To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring ● or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual.

  • Page 52: Remote Control And Peripherals

    Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote (QLED TV) Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV.
  • Page 53 Button Description Runs Bixby. Press and hold the button, say a command, and then release the button to run Bixby. (Bixby) When you press the button, the Explore Now menu appears at the bottom of the screen. To move to the Explore Bixby screen, press the Select button.
  • Page 54 Launch the app indicated by the button. (Launch app button) " Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
  • Page 55 About the Samsung Smart Remote (UHD TV) Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV. - 34 -...
  • Page 56 Button Description Runs Bixby. Press and hold the button, say a command, and then release the button to run Bixby. (Bixby) When you press the button, the Explore Now menu appears at the bottom of the screen. To move to the Explore Bixby screen, press the Select button.
  • Page 57 Launch the app indicated by the button. (Launch app button) " Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
  • Page 58 Pair the TV with the Samsung Smart Remote. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.
  • Page 59 Control the TV and connected external devices with a Samsung remote control. Source Universal Remote You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen. "...

  • Page 60: Using Anynet+ (Hdmi-Cec)

    You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."...

  • Page 61: Controlling The Tv With A Keyboard, Mouse, Or Gamepad

    Controlling the TV with a Keyboard, Mouse, or Gamepad Connecting a keyboard, mouse or gamepad to make it easier to control the TV. Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard, mouse or gamepad to make it easier to control the TV. Connecting a USB keyboard, mouse, or gamepad Plug the keyboard, mouse or gamepad cable into the USB port.

  • Page 62: Using The Keyboard And Mouse

    Using the keyboard and mouse Button Description Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 / F2 / F3 / F4 key Color buttons ―...

  • Page 63: Setting Up The Input Devices

    Setting up the input devices Settings General External Device Manager Input Device Manager Keyboard Settings ● You can set up the keyboard with the Keyboard Language Keyboard Type functions. Mouse Settings ● You can set up the mouse with the Primary Button Pointer Speed functions.

  • Page 64: Entering Text Using The Remote Control's Microphone And The On-Screen Virtual Keyboard

    When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.

  • Page 65: Smart Features

    Smart Features You can enjoy various apps with Smart Hub. Using Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perform more functions.

  • Page 66: Displaying The Home Screen

    Displaying the Home Screen Press the button. Sources Remote Connection Universal HDMI 1 HDMI 2 Access Guide Remote Source " The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen.
  • Page 67 Settings When the focus is moved to Settings, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. e-Manual ● You can open the user manual embedded in your TV. Intelligent Mode ●...
  • Page 68 Caption ● You can watch TV broadcasts with captions. To activate/deactivate the Caption function, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts. Sleep Timer ● You can have the TV automatically turn off at a specific time. To change the sleep time, press the Select button.
  • Page 69 TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
  • Page 70 Move Remove " The image on your TV may differ from the image above depending on the model and geographical area. Moving an item on the Home Screen Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move.

  • Page 71: Launching Smart Hub Automatically

    Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub Try Now When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on. You can also turn this function on or off. Press the Select button at the current menu. Launching the last used app automatically Settings General...

  • Page 72: Using A Samsung Account

    Samsung account. " You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. Signing in to a Samsung account...

  • Page 73: Managing Your Samsung Account

    You can view or manage your payment information. Back up ● You can back up the TV settings to your Samsung Cloud storage. When resetting or replacing the TV, you can also restore its settings with the backed-up settings. Sync Internet ●...

  • Page 74: Using The Ambient Mode

    TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. Ambient Mode browser screen Featured Décor...
  • Page 75 If there is no remote control input for the set time, the screen goes off. To turn the screen back on in Ambient Mode, press the button on the remote control. Reset All Photos ● Resets the photos imported from your mobile device or Samsung Cloud. You can enter the TV viewing screen. - 54 -...
  • Page 76 Décor ● Allows you to select content with a sensible and beautiful design. My Album ● Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode screen. " To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.

  • Page 77: Applying Effects To The Content

    Applying effects to the content When you are enjoying content in Ambient Mode, press the down directional button to change the following settings for the content: " Available functions may not be supported depending on the content. Backgrounds ● Changes the background of the content. "...

  • Page 78: Using The Remote Access

    Using the Remote Access Use the TV to access your PC via remote PC or Screen Sharing (Wireless). Source Remote Access You can use the TV to access your PC via remote PC or Screen Sharing (Wireless). " Before running this function, connect your keyboard and mouse to the TV. Remote PC ●...

  • Page 79: Using The Apps Service

    If you are signed out of your Samsung account, select Sign In to sign in. " If you want to download new apps using APPS, first sign in to your Samsung account. App Search You can search for available apps. Settings You can manage the installed apps.

  • Page 80: Installing An App

    Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is complete, the Open menu appears. Select Open to run the app immediately. "...

  • Page 81: Managing Installed Apps

    Managing installed apps Select Settings on APPS. You can manage installed apps. Settings Auto Update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on the model and geographical area. Removing an app Select an app to delete.
  • Page 82 Locking and unlocking apps Select an app to lock or unlock. Select Lock/Unlock. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings General System Manager...

  • Page 83: Using The Gallery App

    The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronized with a mobile device that supports the Samsung Cloud. The available content types are photos, videos, stories, and other content shared through your groups.

  • Page 84: Using The Universal Guide App

    Universal Guide can recommend content tailored to your preferences. You can use this feature on your mobile device with the Samsung SmartThings app. " To enjoy the content from these apps on your TV, they must be installed on the TV.

  • Page 85: Using The Smartthings App

    SmartThings app installed on them. You can receive notifications about the statuses of your connected devices. " To use this function, you must be logged in to your Samsung account. " This function may not be supported depending on the model or geographical area.

  • Page 86: Using The E-Manual

    You can view the embedded e-Manual that contains information about your TV's key features. " You can download a copy of the e-Manual from Samsung's website to view or print on your PC or mobile device (http:// www.samsung.com). - 65 -...

  • Page 87: Using The Buttons In The E-Manual

    Using the buttons in the e-Manual e-Manual Quick Guides You can learn quickly how to run and use the frequently used functions, such as Bixby, Ambient Mode, and Smart Hub. Quick Guides Connections Remote Control and Smart Features TV Viewing Peripherals Picture and Sound System and Support...

  • Page 88: Using The Internet

    You can use the Internet function more easily after connecting a keyboard and mouse. " You can scroll web pages with the directional pad on the Samsung Smart Remote. " The web pages may differ from those on a PC. "...

  • Page 89: Playing Pictures/Video/Music

    "Read Before Playing Photo, Video, or Music Files." " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. You can use the following functions on the media content list screen of a storage device.

  • Page 90: Playing Multimedia Content On A Pc Or Mobile Device

    Sort By Sorts the content list by Title or Date. " This function may not be supported depending on the type of external device. Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded.

  • Page 91: Listening To Your Mobile Device Sound Through The Tv Speaker Using Sound Mirroring

    Listening to your mobile device sound through the TV speaker using Sound Mirroring Search for and connect to your TV from the (Bluetooth) device list on your mobile device. Select media content to play on your mobile device. The selected contents media is played through the TV speaker. "...
  • Page 92 Move to a specific playback section, move up the focus on the playback bar, and then select one of the five ● thumbnails. " This function may not be supported depending on the file format. Stop ● Stop the contents being played. Previous Next ●...
  • Page 93 360 Auto Rotation ● Automatically adjusts the video's viewing angle by analyzing the amount of image changes during playback of a video file that provides a 360-degree view. When this function is started, the rotation starts in a short time. When 360 Auto Rotation is focused, press the Select button to change to the following modes:...
  • Page 94 Picture Off ● Plays multimedia content with the screen off. Screen Fit ● Fits a photo to the screen. Rotate left Rotate right ● Rotates a photo left or right. Zoom ● Zooms in a photo. Background Music ● During a slideshow, pauses or resumes the background music. Options ●...

  • Page 95: Using Bixby

    Bixby is available only when the TV is connected to the Internet. " To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed in to your Samsung account.

  • Page 96: Learning About The Explore Bixby Screen

    ID. Sign in to your account with your voice, that is, your registered voice ID. " If you are signed out of your Samsung account, select My Profile to sign in.

  • Page 97: Read Before Using Bixby

    Voice response ● You can change or turn off Bixby's voice. " This function may not be supported depending on the language selected for Bixby. Voice Wake-up ● You can configure this function to make Bixby respond to your voice. "...

  • Page 98: Provisions For Using Bixby

    The existing functional specifications may be changed if Bixby is updated. ● Bixby is available only on TVs that support it and come with remote controls that have a microphone. ● Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains ●...

  • Page 99: Tv Viewing

    " To view the Guide while watching TV, press the CH button on the Samsung Smart Remote or press the GUIDE button on the standard remote control. " To see information about analog channels and use the analog channel functions of the Guide, you must finish the service provider settings in initial setup.
  • Page 100 Move the focus to the program you want in the Guide, and then press and hold the Select button. You can use the following functions: Record ● You can make a recording of a current program. " This function is not available in the U.S.A. and Canada. "...
  • Page 101 Cancel Scheduled Viewing Cancel Scheduled Recording ● You can cancel scheduled viewings or recordings. " This function may not be supported depending on the model or geographical area. View Details ● You can see detailed information about the selected program. The information may differ or may not be provided depending on the broadcast signal.

  • Page 102: Recording Programs

    Recording Programs Record a current or upcoming program using a USB device instead of a video recorder. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. "...

  • Page 103: Scheduling A Video Recording After Entering The Date And Time

    Scheduling a video recording after entering the date and time Live TV Recordings Schedules Add Recording To schedule a recording, set the values for Antenna, Channel, Repeat, Date, Start Time, and End Time of the broadcast program to record, and then select Save. "...

  • Page 104: Setting Up A Schedule Recording Start

    Setting up a schedule recording start Live TV Recordings Settings Start Recording Early ● You can set the time to start the recording earlier than the broadcast start time in the program guide. Continue Recording After ● You can set the time to end the recording later than the broadcast end time in the program guide. Setting Up a Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date.

  • Page 105: Using Schedule Viewing To View Programs At A Specified Time On A Specified Date

    Using schedule viewing to view programs at a specified time on a specified date (U.S.A and Canada) Live TV Schedule Manager Add Viewing (Other countries) Live TV Schedule Manager Recordings Schedules Add Viewing To schedule a viewing, set the values for Antenna, Channel, Repeat, Date, and Start Time of the broadcast program to view, and then select Save.

  • Page 106: Using Timeshift

    Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try Now To activate the Timeshift function while watching TV, press the button twice or press the button and then select Timeshift, or press the button.
  • Page 107 Jump Backward / Jump Forward ● Press the up directional button to move the focus to the playback control bar, and then select the left or right directional button in the playback control bar to move backward or forward by 10 seconds in the video. "...

  • Page 108: Using The Channel List

    " This function may not be supported depending on the incoming broadcast signal. Samsung TV Plus ● While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through a virtual channel at any time.

  • Page 109: Editing Channels

    Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit Channels Edit Channels screen contains the following icons: : A favorite channel – On the Edit Channels screen, you can select channels and use the following functions: Delete Restore ●...

  • Page 110: Using A Personal Favorites List

    Using a Personal Favorites List Designate frequently watched channels as favorite channels. Favorite channels are highlighted in the Edit Channels Channel List screens with the symbol. You can create up to five favorites lists so that your family members can create their own personal favorites list. Viewing and selecting channels on favorites list only Live TV Channel List...

  • Page 111: Tv-Viewing Support Functions

    TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List Press the right directional button on your remote control, move the focus to or Cable, and then press the Select button.

  • Page 112: Configuring Advanced Broadcasting Audio Settings

    Watching blocked / restricted programs To watch a blocked program, enter the PIN when requested. When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock Settings blocks it. Enter the PIN to unblock the program when a message appears requesting the code. Configuring advanced broadcasting audio settings Settings Broadcasting...

  • Page 113: Picture And Sound

    Optimizes the sound by analyzing the space where the TV is installed. When the surroundings are quiet, point the Samsung Smart Remote at the front of the TV, and then start this function. This function is only available when the TV is paired with the Samsung Smart Remote.

  • Page 114: Adjusting The Picture Quality

    Adaptive Volume ● Automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.

  • Page 115: Configuring Advanced Picture Settings

    Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: Backlight ● Try Now Brightness ● Try Now Contrast ● Try Now Sharpness ● Try Now Color ● Try Now Tint (G/R) ●...

  • Page 116: Setting The Viewing Environment For External Devices

    Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager (Game Mode Settings) Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™, Xbox™...

  • Page 117: Using Input Signal Plus

    FreeSync ● You can make your gaming experience more pleasant by eliminating screen tearing and stuttering. Be sure to set this function only for the external devices that support the AMD Radeon FreeSync feature. – For an optimized game environment, set the resolution of the external device to 1080p at 120 Hz. For more –...

  • Page 118: Changing The Picture Size And Position

    Changing the Picture Size and Position Change the picture size and position for your TV. Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom, or 4:3.

  • Page 119: Configuring A Sound Mode And Expert Settings

    Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select the available sound mode - Standard Amplify - that you prefer for a content type or your listening environment.

  • Page 120: Using The Sound Support Functions

    You can select which speakers the TV uses for audio output. " External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported. Listening to the TV through Bluetooth devices...

  • Page 121: Listening To The Tv Through A Samsung Audio Device That Supports The Wi-Fi Function

    Try Now If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.

  • Page 122: System And Support

    System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Settings General System Manager Time Try Now You can set the Clock...

  • Page 123: Adjusting The Clock For Dst And Time Zone

    Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. Time Zone ● Selects your time zone. " This function is only available when the Clock Mode is set to Auto.

  • Page 124: Setting The Clock Manually

    Setting the clock manually Settings General System Manager Time Clock Clock Mode Manual When Clock Mode is set to Manual, you can directly enter the current time. Select the Date Time by using the directional buttons on the remote control. Using the sleep timer Settings General...

  • Page 125: Using The Auto Protection Time And Energy Saving Functions

    Using the Auto Protection Time and Energy Saving Functions Set the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for two hours or more. "...

  • Page 126: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 127: Protecting The Tv From Hacking And Malicious Code

    Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General...

  • Page 128: Audio And Video Functions For The Visually Or Hearing Impaired

    Audio and Video Functions for the Visually or Hearing Impaired You can configure the functions for the visually or hearing impaired. Running the accessibility functions Settings General Accessibility Try Now Running Accessibility Shortcuts Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts, press and hold the Volume button for 1 second or more.

  • Page 129: Changing The Volume, Speed, And Pitch Of The Voice Guide

    Changing the volume, speed, and pitch of the Voice Guide You can configure the volume, speed, and pitch of the voice guide. Enabling audio for the video description function Settings General Accessibility Video Description Try Now You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This function is only available with broadcasts that provide this service.

  • Page 130: Inverting The Screen Color

    Inverting the screen color Settings General Accessibility Color Inversion Try Now You can invert the colors of the text and background for the setting menus displayed on the TV screen to make it easier to read them. " Color Inversion is on, some Accessibility menus are not available.

  • Page 131: Showing Captions

    Showing captions Settings General Accessibility Caption Settings Try Now Caption to watch programs with the captions displayed. " Captions are not displayed by programs that do not support captions. " This function has no relationship with the features for controlling sub-titles of DVD or Blu-ray players. To control DVD or Blu-ray subtitles, use the sub-title feature of the DVD or Blu-ray player and the player's remote control.

  • Page 132: Listening To The Tv Through Bluetooth Devices (For The Hearing Impaired)

    Listening to the TV through Bluetooth devices (for the hearing impaired) Settings General Accessibility Multi-output Audio You can turn on both the TV speaker and Bluetooth headphone at the same time. When this function is active, you can set the volume of the Bluetooth headphone higher than the volume of the TV speaker. "...

  • Page 133: Using Other Functions

    If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to "0000." On the Samsung Smart Remote: Select VOL button. Volume Up...

  • Page 134: Managing External Devices

    Managing External Devices Settings General External Device Manager Device Connect Manager Try Now When you connect external devices such as mobile devices or tablets connected to the same network as the TV so you can share content, you can view the list of allowed devices and connected devices. Access Notification ●...

  • Page 135: Troubleshooting

    Troubleshooting If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Center. Picture Issues When the TV has trouble with the picture, these steps may help resolve the problem.
  • Page 136 The problem Try this! If the colors on your TV are correct but just a little too dark or bright, try adjusting the following settings first. • Settings Picture Expert Settings Backlight • Settings Picture Expert Settings Contrast Screen Brightness •...
  • Page 137 Caption Settings Caption " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. " If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.

  • Page 138: Sound And Noise Issues

    Sound and Noise Issues When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

  • Page 139: Channel And Broadcast Issues

    The problem Try this! The sound may frequently be interrupted when a Bluetooth speaker is used. Make sure that the Bluetooth speaker and the wireless access point are on a straight line, and the Bluetooth speaker is placed as close as possible to the TV. The sound is interrupted.

  • Page 140: External Device Connectivity Issues

    External Device Connectivity Issues When the TV has difficulties connecting to external devices such as a PC, game console, or mobile device, these steps may help resolve the problem. The problem Try this! The "Mode Not Supported" Adjust the output resolution of the external device to a resolution supported by the TV. message appears.

  • Page 141: Network Issues

    Network Issues When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now Try Now If the TV has trouble with network connection or TV services, check the Smart Hub connection status. The problem Try this! Make sure that no items that can generate electromagnetic interferences are placed...

  • Page 142: Anynet+ (Hdmi-Cec) Issues

    Anynet+ (HDMI-CEC) Issues When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! You can use the TV's remote control to control external devices that support Anynet+ (HDMI- CEC) and that are connected to the TV via an HDMI cable. For example, if a connected external What is Anynet+? device supports Anynet+, you can have the connected device turn on or off when you turn the TV on or off.

  • Page 143: Remote Control Issues

    Try this! The connection between the Samsung Smart Remote and the TV may be lost. Point the Samsung Smart Remote at the front of the TV, and then press and hold the The remote control does not buttons simultaneously for 3 seconds or more.

  • Page 144: Media Files

    Apps When apps aren't working, these steps may help resolve the problem. The problem Try this! I launched an app, but Languages supported by an app may be different from the TV Language set in the menu. it's in English. How can I The ability to change the language depends on the app's provider.

  • Page 145: Other Issues

    Other issues Use these procedures to resolve other issues that may occur in relation to the product. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use.

  • Page 146: Diagnosing Tv Operational Issues

    Settings Support Self Diagnosis Signal Information Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub Reset Smart Hub applications. • Settings Support...

  • Page 147: Getting Support

    Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 148: Precautions And Notes

    Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the recording and schedule recording functions " Recording and schedule recording are not supported in the U.S.A. and Canada. "...

  • Page 149: Before Using The Timeshift Function

    When using the Record or Schedule Recording function, the actual recording may start a second or two later ● than the specified time. If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external ●...

  • Page 150: Read Before Using Apps

    If you want to download new apps using APPS, first sign in to your Samsung account. ● Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, ● certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.

  • Page 151: Read Before Using The Internet Function

    Read Before Using the Internet Function Read this information before using the Internet function. File download is not supported. ● Internet function may not be able to access certain websites, including websites operated by certain ● companies. The TV does not support playback of flash videos. ●...

  • Page 152: Read Before Setting Up A Wireless Internet Connection

    Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE ● 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.

  • Page 153: Read Before Playing Photo, Video, Or Music Files

    Certain files, depending on how they are encoded, may not play on the TV. ● Certain files are not supported on all models. ● The DivX and DTS codecs are not supported by the Samsung TV models released in 2019. ● - 132 -...

  • Page 154: Supported Subtitles

    Supported subtitles Subtitle formats Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Video formats with subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub...

  • Page 155: Supported Image Formats And Resolutions

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note...

  • Page 156: Video Codecs Supported By Ru8 Model Series Or Higher

    Video codecs supported by RU8 model series or higher File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 3840 x 2160: 60 4096 x 2160 HEVC (H.265 - Main, Main10) *.avi Motion JPEG 3840 x 2160...

  • Page 157: Video Codecs Supported By Ru7 Model Series Or Lower

    Video codecs supported by RU7 model series or lower File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 4096 x 2160 3840 x 2160: 60 HEVC (H.265 - Main, Main10) 3840 x 2160 *.avi Motion JPEG...
  • Page 158 Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●...

  • Page 159: Video Codecs Supported By Q900Rb Model Series

    Video codecs supported by Q900RB model series File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 4096 x 2160 3840 x 2160: 60 HEVC (H.265 - Main, Main10) 7680 x 4320 *.avi Motion JPEG 3840 x 2160...
  • Page 160 Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●...

  • Page 161: Read After Installing The Tv

    Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...

  • Page 162: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. Resolution: 3840 x 2160p, 4096 x 2160p ● If Input Signal Plus is set to Off Color Depth / Frame rate (fps) RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 Chroma Sampling...

  • Page 163: Resolutions For Input Signals Supported By Q900Rb Model Series

    Resolutions for Input Signals supported by Q900RB model series Check the resolutions for input signals supported by Q900RB model series. If Input Signal Plus is set to On 3840 x 2160 ● Color Depth / Frame rate (fps) RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0...

  • Page 164: Read Before Connecting A Computer (Supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) Check the resolutions supported for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next pages. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolutions are 3840 x 2160 at 60 Hz (UHD model series) and 7680 x 4320 at 60 Hz (Q900RB model series).

  • Page 165: Vesa Dmt

    VESA DMT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...

  • Page 166: Vesa Cvt

    VESA CVT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 2560 x 1440 60 Hz 88.787 59.951 241.500 + / - 2560 x 1440 120 Hz 192.996 119.998 497.750 + / - "...

  • Page 167: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the resolutions supported for video signals. CTA-861 Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i...

  • Page 168: Vesa Cvt

    Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 4096 x 2160 24 Hz 54.000 24.000 297.000 + / + 4096 x 2160 25 Hz 56.250 25.000 297.000 + / + 4096 x 2160 30 Hz 67.500...

  • Page 169: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.

  • Page 170: Blocking Programs Based On Their Tv Rating

    Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL.

  • Page 171: Blocking Movies Based On Their Movie Rating (Mpaa)

    Blocking movies based on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.”...

  • Page 172: Blocking Programs Based On Their Canadian French Rating

    Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
  • Page 173 The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. "...

  • Page 174: Accessibility Guidance

    Description of the Samsung Smart Remote " The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area. From top to bottom and left to right: button is at the top left.
  • Page 175 If you press the button twice or press the button while viewing a program, the Record, Timeshift, ● Stop (when Record or Timeshift is running), Info, red, green, yellow, blue, and Move to the top Move to the bottom) options appear. "...

  • Page 176: Using The Accessibility Menu

    Samsung Smart Remote ● On the Samsung Smart Remote, there are two thin horizontal rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume button. Press and hold the volume...

  • Page 177: Running The Accessibility Menu Functions Using Bixby

    Voice Guide to give you voice input and voice output. You can use the Samsung Smart Remote but the TV must be connected to the Internet. To speak a command, press and hold the button (located near the top of the Samsung Smart Remote, directly below the LED power indicator and above the directional button) and say the command, and then release the button.

  • Page 178: Learning About The Accessibility Menu Functions

    Learning about the Accessibility menu functions Voice Guide Settings ● This function works on every screen on the TV and when turned on verbally tells you what the TV's current settings are and verbally provides details about the program you are watching. For example, it tells you the selected volume and the current channel and gives you program information.
  • Page 179 Enlarge ● You can enlarge important elements on the menu such as the names of programs. Learn TV Remote ● Learn the names and functions of the buttons on remote control. On this screen, pressing the power button (top left button) will turn off the TV, but when any other button is pressed the TV will say the button name and briefly tell what that button does.

  • Page 180: Using The Tv With Voice Guide On

    ● Of the two buttons that protrude from the center of the Samsung Smart Remote, the right one is the CH button. Push up or pull down the CH button to change the channel. Press the up or down of CH button on the standard remote control to change the channel.

  • Page 181: Changing Volume

    Samsung Smart Remote ● Of the two buttons that protrude from the center of the Samsung Smart Remote, the left one is the VOL button. Push up or pull down the VOL button to change the volume. Standard remote control ●...

  • Page 182: Using The Guide

    See an overview of each channel's program lineup. When you want to know the program information for each channel while watching a broadcast program, press the CH button on the Samsung Smart Remote. Use the directional buttons to view the program information. "...

  • Page 183: To View A Program On Now

    When you open the Guide, a table grid of channels and programs is displayed. The top row displays Filter By : All then the day and times. Each row has a channel name on the left and programs on that channel on the right. In the Guide, use the up and down directional buttons to move between channels and use the left and right directional buttons to move between programs at different times within a channel.
  • Page 184 Edit Recording Time ● You can change the start and end times of scheduled program recordings. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. Schedule Viewing ●...

  • Page 185: Using Schedule Viewing

    Using Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date. icon appears next to programs that have been configured for a schedule viewing. " To set up a schedule viewing, you must first set the TV's clock ( Settings General System Manager...

  • Page 186: Using The Channel List

    Press the Select button to choose a category you want from the Category List. The Category List contains Channels, Favorites, Samsung TV Plus or Cable. Use the up and down directional buttons to move to a channel you want to view, and then press the Select button.

  • Page 187: Recording

    Recording Recording a program to an external hard drive connected via USB. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. " Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and Timeshift Functions."...

  • Page 188: Recording The Program You Are Watching

    Recording the program you are watching To display a menu for recording a program or starting the Timeshift function, press the button twice or press the button while watching the program. You can select the following functions on the menu: Record ●...

  • Page 189: Viewing Recorded Programs

    Viewing recorded programs Live TV Recordings Recordings Open Smart Hub by pressing the button on the remote control. Use the left or right directional button to move the focus to Live TV. Press the up directional button to move to the top row, and then use the left or right directional button to move to Recordings.

  • Page 190: Using Smart Hub

    When the Smart Hub home screen appears, use the left or right directional button to move the focus to Live TV Samsung TV Plus. Press the up directional button to move to the top row. You will be on the Guide item.

  • Page 191: Using The Smart Hub Home Screen

    Using the Smart Hub Home Screen On the leftmost part of the Smart Hub home screen is the static menu listed below. You can quickly and easily use the listed menu items to access the main TV settings or external devices, search, and apps. Notification ●...
  • Page 192 TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.

  • Page 193: Launching The E-Manual

    Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website (http://www.samsung.com). " Words in blue (e.g., Internet) indicate a menu item. The e-Manual contains 2 rows of menu icons. Use the up and down directional buttons to move between rows and the left and right directional buttons to move within a row.

  • Page 194: Using Bixby

    Using Bixby A guide to using Bixby to control your TV. To use Bixby, your TV must be connected to the Internet and you must use the microphone on your Samsung Smart Remote. To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on the remote, and then release the button to run Bixby.

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