Cassida QUATTRO - Multi-Direction Counterfeit Detector Manual

Cassida QUATTRO - Multi-Direction Counterfeit Detector Manual

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Cassida QUATTRO - Multi-Direction Counterfeit Detector Manual

Powering Up

To power the Quattro, connect the AC/DC adapter to the Cassida Quattro and plug the adapter plug into the Quattro. Press the ON/OFF power switch on the back of the unit. The Quattro will run its startup menu for approximately 3 seconds. When you see this screen, you are ready to insert bills:
Powering Up

Feeding bills

The Quattro recognizes all four orientations of currency – face up, face down, portrait left or portrait right. Insert a bill into the currency input slot, flush along the left edge of the feeding platform.
Feeding bills

When the bill is positioned in the insertion slot, the detector will automatically feed and scan the bill. If the bill is authentic, you'll see the word PASS on screen and the denomination of the bill will be shown:
Pass screen

If bill is suspect or inserted incorrectly, the following will occur:

  1. The detector will emit a triple warning beep.
  2. The bill will be rejected through the insertion slot on the front of the unit.
  3. A FAIL screen will appear and flash for 3 seconds:
    Fail screen

We recommend you pass a bill through at least 3 times before rejecting it. Bills that are torn, heavily worn, stained, wet, crumpled, stapled or covered with adhesive tape have a greater chance of being rejected by the Quattro.

Bills that FAIL are not recorded in the REPORT mode.

Have confidence in every transaction


Quattro is backed by the exclusive Cassida Counterfeit Shield that promises we'll reimburse you the full face value of the counterfeit bill within 72 hours, should your Quattro detector accept it as genuine. We're so confident in the Quattro, because it has state-of-the-art detection built right in. Find out more about the counterfeit shield at CassidaUSA.com.

Viewing a detailed report

Press the REPORT/CURRENCY button once to view detailed report information. Each time the button is pressed, the detector will show report information for a different denomination, starting with the $100 denomination.
Report shows bill denomination, number of authenticated bills and the total value of bills inserted.
First report screen

Viewing a detailed reportScroll through the denominations as they decrease in value in this sequence: $100, $50, $20, $10, $5, $2, $1.

Controls and indicators

Controls and indicators

CLEAR/EJECT Button

  • Press once to clear information from the last bill taken and clear all counts
  • Press and hold to change the ejection direction for authenticated bills through either the front or rear slot. NOTE: rejected bills will always reject to the front of the unit. You'll hear an audible tone and the direction arrow will change when the ejection direction has changed.

REPORT/CURRENCY Button

  • Press once to get a detailed report showing number of authenticated bills taken and the value of the bills taken.
  • Press again to scroll through each denomination in descending order — $100, $50, $20, $10, $5, $2, $1. Each screen will show the denomination and the number of bills taken for that denomination.
  • Press and hold 5 seconds to change to a different currency, if your unit is so equipped.

Note:
After one minute of inactivity, the Quattro automatically clears its report memory and the value of the last bill sent through the unit.

Troubleshooting

Because printing methods used by the US Mint are not identical, a bill will occasionally not to be recognized on the first run in any automatic detector. This may also occur if a bill is inserted with even a slight deviation from the required pathway. The Cassida Quattro is very advanced and will NOT accept a counterfeit bill. If the Quattro recognizes a bill after the second or third attempt, you can be sure it is genuine.

Several factors can cause a Quattro to not recognize a genuine bill:

  • Overly wrinkled, overly creased and overly worn bills.
  • If the unit is dropped or bumped.
  • A sudden change in temperature or humidity.
  • Extended period of non-use.
JAM error code shows in the upper left window. OPEN appears in the lower right window. Turn unit OFF. Open lid. Remove jammed bill. Close lid tightly. Turn unit ON. Bills should flow freely through the Quattro. To prevent jams, assure bills are not crumpled, wet, heavily soiled, torn, stapled or taped.
SEN error code shows in the upper left window. CLEAN appears in the lower right window. Turn unit OFF. Open lid. Use a soft brush or compressed air to clean the interior sensors of the Quattro. Close lid tightly. Turn unit ON. Bills should flow freely through the Quattro. For optimum performance, clean the Quattro weekly.

Warranty

Our goal is to make Cassida your lifetime work partner. That's why Cassida products are subject to stringent quality control measures and are backed by a solid one year parts and labor warranty. The warranty does not include shipping to the Cassida Technical Service center. Complete warranty information is available at www.CassidaUSA.com/support.html. Please be certain to register your Quattro to take advantage of updated information and our exclusive Counterfeit Shield Guarantee.

Cassida USA
Email: technicalsupport@cassidausa.com
Tel: (888) 800-0303
www.cassidausa.com

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Cassida QUATTRO - Multi-Direction Counterfeit Detector Manual

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