FRANKLINWH aGate X-01-AU Installation Manual
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FRANKLINWH aGate X-01-AU Installation Manual

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Franklin Home Power Installation Guide
Version 1.2.01
Issued on: May 26, 2023

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Summary of Contents for FRANKLINWH aGate X-01-AU

  • Page 1 Franklin Home Power Installation Guide Version 1.2.01 Issued on: May 26, 2023...
  • Page 2 All information in this Manual is subject to the copyright and other intellectual property rights of FranklinWH Australia Pty Ltd. This manual may not be modified, copied or reproduced, in whole or in part, without the prior written permission of FranklinWH Australia Pty Ltd.

  • Page 3: Table Of Contents

    Franklin Home Power Installation Guide CONTENT Safety Statements ............................1 Safety Symbols ................................1 Safety Instructions for Operation ..........................2 Safety Instructions for Installation Site ........................6 Fire and Other Emergency Situations ........................8 Franklin Home Power System Overview ....................9 Whole-Home Backup System ..........................
  • Page 4 Franklin Home Power Installation Guide Appendix 1: Electrical parameters ......................94 Appendix 2: Feeding power limit function ..................... 97...

  • Page 5: Safety Statements

    Guide may lead to risks of equipment damage, electric shock, severe personal injury and even death. Using FHP improperly may also void your warranty (FranklinWH Support). The DANGER, WARNING, and NOTE alerts are supplemental to the safety instructions and are not exhaustive.

  • Page 6: Safety Instructions For Operation

    DANGER: Both aPower and aGate are electrical equipment, and improper operation may lead to electric shock, energy hazards, or chemical hazards. Please do NOT open the cabinet or disassemble without express direction from the FranklinWH service team. DANGER: Only FranklinWH certified and qualified technicians should install, maintain or replace aGate and aPower equipment or wiring.
  • Page 7 Do not attempt to take apart, repair and/or modify an aGate or aPower without the authorization of FranklinWH. And it is prohibited to open the battery pack chamber in any situation. Otherwise, it may lead to safety hazards and void your warranty.
  • Page 8 WARNING: For maintenance purposes, do NOT use any parts or fittings that are not listed in this Guide or that are purchased from any source other than FranklinWH or its recognized dealers.
  • Page 9 WARNING: The aGate must be connected to both the inputs and output, and the wiring should comply with local regulations. WARNING: The operation of the Franklin Home Power system requires an Internet connection. Extended offline operation may result in a voided warranty. Please refer to FranklinWH Support for information.

  • Page 10: Safety Instructions For Installation Site

    Franklin Home Power Installation Guide Safety Instructions for Installation Site DANGER: The installation site of aPower and aGate units should be protected from access by children, or additional protective measures should be taken to protect the FHP from misoperation and contact by children. DANGER: The installation site of aPower and aGate units should be kept away from heating devices, or any source of heat and/or fire.
  • Page 11 Franklin Home Power Installation Guide DANGER: If wall-mounted, the wall should be able to provide sufficient bearing capacity. DANGER: The installation site for aPower should have a fire detection and protection systems that meets the local building and fire codes. Temperature detectors and fire detectors must be used in the vicinity of the installation zone and must be connected to the family fire control system.

  • Page 12: Fire And Other Emergency Situations

    Franklin Home Power Installation Guide Fire and Other Emergency Situations Fire: Shut off the aPower breaker on the aGate, if it is safe to do so. ⚫ Evacuate to a safe area. ⚫ Contact as soon as it is safe to do so. ⚫...

  • Page 13: Franklin Home Power System Overview

    Franklin Home Power Installation Guide Franklin Home Power System Overview Franklin Home Power (FHP) is a whole-home energy solution for homes. Its two primary components are the aGate, an intelligent power management panel, and the aPower, a battery storage unit with built in battery management system and inverter.

  • Page 14: Whole-Home Backup System

    Franklin Home Power Installation Guide Whole-Home Backup System In the whole-home backup system, all household loads, except for Smart Circuit loads, are connected via the Main Panel to the backup port of the aGate. If the grid fails, the FHP power can support all household energy loads.
  • Page 15 Franklin Home Power Installation Guide ➢ aPower: There should be a minimum clearance of 0.9m from the top of the aPower to the ceiling. When an aPower is mounted on the wall, the recommended distance between the bottom of the aPower and the ground is 0.45m but should not exceed 1.25m. The maximum distance between the aPower switch button and the ground should not exceed 2.2m.
  • Page 16 Franklin Home Power Installation Guide aGate to Generator aGate to Router 100m PV CT...
  • Page 17 Franklin Home Power Installation Guide 2) Plan the positions of equipment inputs and outputs aPower ⚫ The positions of inputs and outputs on an aPower are as shown below. The following scenarios offer variations on the cable inlets and outlets of an aPower to accommodate variations in the existing residential wiring layout.
  • Page 18 Franklin Home Power Installation Guide aGate ⚫ The positions of inputs and outputs on an aGate are as shown below. The following scenarios offer variations on the cable inlets and outlets of an aGate to accommodate variations in the existing residential wiring layout. Scenario 1: Cables pass through the electrical conduits and enter the aGate from the same side of the wall.
  • Page 19 Franklin Home Power Installation Guide Scenario 2: Cables are run in electrical conduits and enter aGate from inside the wall or through the wall. In this case, a conduit hub will be needed to ensure the IP grade of aGate. The Run cables electrical conduit diameter varies by the into aGate...

  • Page 20: Tools

    Franklin Home Power Installation Guide Tools Personal Protection Equipment (goggles, gloves, protective shoes, anti-dust respirator, etc.) ⚫ to protect the personal safety. Drill ⚫ ➢ Use 4mm Brad Point bits or 4mm Auger bits to drill pilot holes in wooden walls for mounting the equipment.
  • Page 21 Franklin Home Power Installation Guide Wire crimper, network cable testers, wire tracker, and other network cable preparation ⚫ tools. 14mm open-end wrench to operate aPower leveling screws and to adjust the height of ⚫ aPower. Induction electroprobe to detect the cables in walls to avoid short circuits when drilling. ⚫...

  • Page 22: Materials

    Franklin Home Power Installation Guide Materials aPower and accessories provided ⚫ Item Quantity aPower 1 PC Mounting bracket 1 PCS ④ ② Grille 1 Set M5x20 screw 2 PCS ① ⑤ ③ Retainer plate 2 PCS aGate and accessories provided ⚫...
  • Page 23 Franklin Home Power Installation Guide Materials to be provided by installers ⚫ ② ③ ④ ① ⑧ ⑦ ⑥ ⑧ ⑨ ⑤ ⑩ ⑨ Item Electrical conduit, conduit adaptor and their fittings Copper cables Antioxidant conductive paste Screws and M6 big spacers for wall installation Circuit breakers must be provided by the installer Customer optional external PV CT Conduit fitting washer...

  • Page 24: Installation

    Franklin Home Power Installation Guide Installation Moving DANGER: Special care must be taken to protect personal safety. Reinforced toe shoes must be used to protect the installers in case equipment tilts and falls. Compare and confirm the equipment delivered against the order information. ⚫...

  • Page 25: Install The Apower

    Franklin Home Power Installation Guide Transport the aPower and aGate to a safe and open area. Please handle with care. ⚫ Install the aPower 1) Unboxing NOTE: The aPower unit’s packaging is large and bulky, making it very hard to move into a confined space.
  • Page 26 Franklin Home Power Installation Guide ② Remove the sides of the wooden box from the aPower. ③Remove the protective carton and top foam from the aPower. 2) Stand up the aPower Stand up the aPower following the procedures below (logo faces up). Several installers should work together to protect the equipment from falling.
  • Page 27 Franklin Home Power Installation Guide 3) Move the aPower to the installation site A small-sized hand truck (with stair climbing features) may be used to carry aPower to the installation site. NOTE: Please use proper protective measures on the hand truck, such as foam or protective cloth, and keep the aPower well fastened during the transportation and handling process to avoid scratches or damage.
  • Page 28 Franklin Home Power Installation Guide ➢ Examine the smoothness of wall. If the wall is not smooth and straight to the floor, Type X plasterboards will be needed to fill the gaps to ensure all parts of the mounting bracket are well supported by the wall.
  • Page 29 Franklin Home Power Installation Guide ⚫ Bracket installation procedure NOTE: The installer needs to choose the fasteners and required installation holes ⚫ depending on the type of wall and the desired installation position. Ensure that the wall bearing capacity meets the load requirements When the bracket is attached in the outdoor, windy area, at least 12 M6 ⚫...
  • Page 30 Franklin Home Power Installation Guide Method 2: Use the cardboard positioning template to mark the mounting points. Wall Mount Floor Mount Level Marker Level Marker ① Place it against the wall in the planned installation position according to the orientation of the cardboard text (the bottom of the cardboard is on the ground when it is installed on the ground).
  • Page 31 Franklin Home Power Installation Guide ➢ Mount on wooden beams The following are the basic steps for installing the mounting bracket on wooden beams: At least 8 M6 stainless steel wood screws with large flat pads (2 at each corner), at least 64mm of each screw inserted into the wooden beam.
  • Page 32 Franklin Home Power Installation Guide ➢ Mount on steel beams The following are the basic steps for installing brackets on steel beams: Use at least 8 M6 stainless steel hexagon screws (2 at each corner) with spring washers, large flat washers and nuts to secure the bracket to the steel beam.
  • Page 33 Franklin Home Power Installation Guide ➢ Mount on concrete or brick walls The following are the steps to use the mounting bracket on concrete or brick: Use at least 8 M6 stainless steel expansion screws (2 at each corner) with spring washers and large flat washers and at least 40mm length embedded in the wall.
  • Page 34 Franklin Home Power Installation Guide ④ ③ 6.0 Nm When installing the bracket, add an M6 spacer to Torque each bolt. wrench ③ Use an 11mm wrench to turn the nut in the ④ Use an 11mm wrench to attach the opposite direction, and remove the nut, spring mounting bracket by turning the nut until the washer, and flat washer from the sleeve...
  • Page 35 Franklin Home Power Installation Guide DANGER: • Avoid drilling holes in water pipes and cables in the wall. • PPE must be used in the operation. WARNING: Cover the aPower top heat dissipation hole to protect from gravel dust during drilling. Wooden wall Electric drill and 25mm, 40mm wood bits are recommended to create holes for running cable through...
  • Page 36 Franklin Home Power Installation Guide 6) Lifting the aPower DANGER: Special care must be taken to protect personal safety. Reinforced toe shoes must be used to protect the installers from tilting and falling equipment. WARNING: Please use proper protective measures on the lift, such as foam or protective cloth, and take effective protection measures to avoid scratching or damaging the aPower during the installation process.
  • Page 37 Franklin Home Power Installation Guide ③ Lock the wheels of the lift to prevent it from moving. ④ Lower the fork arm until the top and bottom mounting cleats are firmly locked by the mounting bracket. During this process, the installer needs to push on the front of the aPower to ensure that the back side locks securely into the mounting bracket.
  • Page 38 Franklin Home Power Installation Guide ⑤ After the aPower is firmly set on the mounting bracket, attach the two retainer plates to both sides of the upper bracket. The larger hole fits over the post on the side of the top bar of the mounting bracket.
  • Page 39 Franklin Home Power Installation Guide 7) aPower floor mounted leveling adjustment If the aPower is to be installed on an uneven floor, the leveling screws on the bottom of aPower cabinet can be adjusted until the screw directly contacts the floor. Adjust the leveling using a No.13 open-end wrench...

  • Page 40: Install The Agate

    Franklin Home Power Installation Guide Install the aGate WARNING: Add lightning protection measures to the FHP according to AS/NZS 3000 and AS/NZS 4777.1. NOTE: The drill template guide board will be used for drilling mounting holed. Keep it ⚫ in good condition prior to use. The film wrapped around the aGate will be used to protect the internal ⚫...
  • Page 41 Franklin Home Power Installation Guide 2) Remove the inner panel and door from the aGate Grasp the small notch on the right panel of the aGate. Lift it slowly until the door of aGate is completely open. Notch on door of aGate WARNING: The door may only be opened to a maximum of 100°.
  • Page 42 Franklin Home Power Installation Guide Remove the door: Use a #2x4” Phillips head screwdriver. Turn the 4 countersunk screws ⚫ fastening the hinges on aGate door counterclockwise to remove the screws. Remove the aGate door and properly store it. Remove the screw in red circle from inside...
  • Page 43 Franklin Home Power Installation Guide How to remove the Knockouts? ⚫ ① ② ① Put a 6x100mm flathead screwdriver ② Keep knocking until the knockout against the black spot printed on the knockout angled out. hole, and then knock it with a claw hammer. ④...
  • Page 44 Franklin Home Power Installation Guide 4) Enlarging or Drilling New Holes (if necessary) The home’s power distribution should be made using appropriate cables and conduits in accordance with NFPA70 and local AHJ requirements. If the conduit diameter is larger than the aGate knockout hole, or if any new hole needs to be drilled, appropriate tools should be used to expand the hole or to drill new holes.
  • Page 45 DANGER: Despite that the Smart Circuits may be controlled remotely on the ⚫ FranklinWH App, the remote OFF status does not mean the circuit has been physically disconnected. It is important to test the circuit status during the installation process.
  • Page 46 Franklin Home Power Installation Guide a) If it’s the initial installation and the FHP device is not powered on, please skip this step. Disconnect all breakers in the aGate and all switches connecting the aGate to any external equipment. Use a multimeter to measure and check that the voltages at both input and output terminals of aGate are 0, to ensure that all electrical equipment have been disconnected from the aGate.
  • Page 47 Franklin Home Power Installation Guide d) Insert the cables into the SMART RELAY connection port. Fix the cables with cable ties and remove the excess tie. Insert the relay drives cables into the SMT RLY connection port. Insert the CT sampling cables into the SMT CT connection port. Connect the reserved intelligent load voltage sampling line on the aGate to the voltage sampling port on the intelligent load module using M4 screw assemblies.
  • Page 48 Franklin Home Power Installation Guide ② Install Generator Module The Franklin Home Power (FHP) system can connect to a household backup power generator (generator). This connection is an optional component of the aGate. a) If it’s the initial installation and the aGate is not powered on, please skip this step. Disconnect all breakers in the aGate (including the solar, aPower, Smart Circuits, and grid breakers), the aGate power switch, and all switches connecting external devices to the aGate.
  • Page 49 Franklin Home Power Installation Guide b) Remove the Protective Cover. Use a #3x100mm Phillips head screwdriver to loosen the four M5 captive screws on the protective cover, remove the protective cover and keep it in good condition. M5 captive screws Protective Cover...
  • Page 50 Franklin Home Power Installation Guide Install the Module Assembly. Please complete the installation following 1 to 4 as shown below. Place the Generator Module in the proper position and check that all installation holes have been properly aligned. Tighten two M6 combination screws at positions marked to the recommended torque using a Phillips head screwdriver.
  • Page 51 Franklin Home Power Installation Guide Connect the voltage sampling cable and tighten the M4x10 screw with a Phillips screwdriver (PH#3X100mm) to a torque of 1.4Nm. d) Install the Protective Cover. Re-install the protective cover and fasten the four M5 captive screws using an electric screwdriver, and then tighten them to the recommended torque using a Phillips head screwdriver.
  • Page 52 Franklin Home Power Installation Guide As shown in the figure, connect the cable to the upper inlet line of the breaker through the Generator(L) and Generator(N) of the aGate terminal. The recommended cable length is 25mm². Use a hexagon screwdriver matching M4 screws to tighten the screws to a torque of 5.65 Nm.
  • Page 53 Franklin Home Power Installation Guide 6) Install aGate Breakers (optional) The circuit breaker are optional parts and must be provided by the installer. MCB Max Rated Rated Short-Circuit Name Recommended brand current Capacity Grid 100A 10kA ABB/Clipsal/Hager Generator 100A 6kA/10kA ABB/Clipsal/Hager Backup load 100A...
  • Page 54 Franklin Home Power Installation Guide ① Install the breaker Breaker Install the circuit breaker on the guide rail. After the installation is complete, remove the baffle plate from the corresponding circuit breaker position on the inner door panel, and affix the circuit breaker label of the corresponding branch, as shown in below.
  • Page 55 Franklin Home Power Installation Guide 7) aGate wall installation Follow the procedures below to install the aGate on the wall. DANGER: Avoid drilling holes in water pipes and cables in the wall. WARNING: Cover any nearby aPower top heat dissipation hole during drilling to protect from gravel dust.
  • Page 56 Franklin Home Power Installation Guide ③ ④ Large spring flat pad washer ③ Use a 11mm wrench to turn the nut in the ④ Fasten the aGate to the wall using the aGate opposite direction, and remove the nut, fittings: M6 large flat pad, spring washer and nuts. spring washer, and flat washer from the Check that the tightening torque is 6.0 Nm.
  • Page 57 Franklin Home Power Installation Guide The following are the steps for installing the aGate on wooden beams: 4.3mm ② ① >64mm Select an appropriate drill bit to drill holes at Use a wood screw with a large flat pad to the marked points.
  • Page 58 Franklin Home Power Installation Guide The following are the steps for installing the aGate on steel beams: ⚫ ① ② Select a suitable drill bit to drill holes at the Use M6 stainless steel hexagon screws with marked points. The diameter of the holes spring washer and large flat washer and should be 8mm and the depth of the holes hexagon nuts to fix the support to the steel...

  • Page 59: Electrical Conduits

    Franklin Home Power Installation Guide Electrical Conduits 1) Open the wiring compartment cover on the aPower ① ② ② Lift the cover upward. ① Use a 6x100mm flat head screwdriver and insert it into the snap joints, press and pull the cover out. ④...
  • Page 60 Franklin Home Power Installation Guide 2) Remove some aPower accessories Unplug the 2 external charging cables. ⚫ Remove the protective ring from the inside out. ⚫ If a signal cable hole is needed, remove the cable conduit hole-plug. Turn the plug ⚫...
  • Page 61 Franklin Home Power Installation Guide 3) Install conduit adaptor behind aPower cable hole Diameter 35mm Diameter 28.5mm ① Select an appropriate conduit adaptor. ② Install the corresponding plug into the corresponding hole, and the direction of Select a 32mm diameter plug for •...

  • Page 62: Communications Wiring

    The built-in Wifi access point (AP) provided by each aGate may be used to establish local communications between the FranklinWH App and the aGate. Account: AP_last 9 digits of serial number, Password: last 12 digits of serial number. ➢ NOTE: The account and password can be modified through the FranklinWH App.
  • Page 63 Franklin Home Power Installation Guide Connect the aGate to the home network for remote connection ⚫ Method 1 (Recommended): Connect the aGate to the household network using a ➢ communications cable (Not provided). To ensure the reliability of remote communications, it is recommended to connect the household network cable with internet connection to the Eth1 port of EMS module, in order to enable the remote communication function.
  • Page 64 Franklin Home Power Installation Guide Method 2: Connect via Wifi ➢ The Wifi connection between the aGate and household wireless network should be done during the installer commissioning process. Please refer to the FHP Commissioning and Acceptance Guide. Router aGate *NOTE: The aGate supports only 2.4Ghz Wifi connection to the family router.
  • Page 65 Franklin Home Power Installation Guide Communications connection between the aGate and the aPower Before connecting the communications cable to the FHP, test it with a network cable tester to ensure that the cable contact is error-free. NOTE: It is recommended to install the communications cable in the conduit to avoid accidental damage and equipment failure.
  • Page 66 Franklin Home Power Installation Guide When distance between the aGate and the first aPower is shorter than 30m ⚫ Only a network cable is required to connect the aGate and aPower when the distance is less than 30m. CAN OUT CAN IN EMS on aGate...
  • Page 67 Franklin Home Power Installation Guide When the distance between the aGate and the first aPower is longer than 30m ⚫ Both a network cable and a 20V power supply cable must be used in conjunction when the distance between the aGate and the first aPower is longer than 30m. CAN OUT EMS on aGate...
  • Page 68 Franklin Home Power Installation Guide RS485 communication and DRM0 signal control If you need to pull out the 485 communication to check the power supply of the grid, please connect to A3 and B3 ports. If you need to force the system to stop running, please short the DRM0 port.

  • Page 69: Electrical Wiring

    Franklin Home Power Installation Guide Electrical Wiring aGate terminal information NOTE: The wiring should comply with AS3000, local laws and regulations, and site ⚫ application. Use 2-poles or 1-pole MCB depend on the local laws and regulations and site ⚫ application.
  • Page 70 Franklin Home Power Installation Guide Generator wiring location Smart Circuit (L) Grid wiring location Solar wiring location Non–Backup load terminals Ground bar Backup load terminals aPower wiring N (Smart circuits) location Location Applicable Cable Wiring Torque Stripping Length Grid 25���� 5.6 Nm 12mm Generator...
  • Page 71 Franklin Home Power Installation Guide NOTE: Secure the terminals on the aGate using a 4mm hex wrench. ⚫ Stripping Length is only for the aGate terminals. The stripping length of the ⚫ circuit breaker side terminal, the installation torque, and the tool used are determined by the brand and model of the circuit breaker used onsite.
  • Page 72 Franklin Home Power Installation Guide aGate terminal information and wiring requirements are as follow: DANGER: The wiring should DANGER: The wiring should comply with AS/NZS 3000 and all comply with AS/NZS 3000 and local laws and regulations. all local laws and regulations. Terminal: Aluminum alloy Terminal: Aluminum alloy Surface Finish: Tinning...
  • Page 73 ⚫ DANGER: The installation, maintenance and replacement operations on aPower and aGate equipment must be done by FranklinWH Certified Installers. DANGER: Before starting any electrical work, please ensure that the aPower is powered OFF to reduce the risks of electric shock.
  • Page 74 Franklin Home Power Installation Guide DANGER: The power cables should be wired in a sequence of the load side, the backup power supply side, and the non-backup power supply side. If the other end of a cable cannot be wired at the same time, a warning sign Out of Operation, Do NOT Turn On should be hung.
  • Page 75 Franklin Home Power Installation Guide Connecting the external EPO switch (optional) When an emergency situation occurs, such as fire or a smoking battery, the user may manually press the EPO (Emergency Power Off) button to power off the system, where it is safe to do so. The external EPO is an optional component.
  • Page 76 Franklin Home Power Installation Guide If it’s the initial installation and the aGate is not powered on, please skip this step. Disconnect the aGate power switch and all breakers and switches in the aGate that are connecting external devices. Wait at least five (5) minutes, and then loosen and remove the six M5×12 screws using a Phillips head screwdriver, and remove the inner panel from the aGate.
  • Page 77 Franklin Home Power Installation Guide Connect pins 3 and 4 (labeled EPO) on the EMS to the C (common) and NC (normal close) of the EPO. Use wire 0.5-1.5mm². NOTE The cable diameter should be between 0.5mm²and 1.5mm². To C and NC of the EPO Install the aGate inner panel and tighten the M5x12 screws using a Phillips screwdriver, and then tighten the screws to the recommended torque using a Phillips torque...
  • Page 78 Franklin Home Power Installation Guide Connecting the solar inverter Ground ⚫ The solar breaker is the only interface for connecting the solar inverter to the aGate. ⚫ The aGate has a built- in solar CT.
  • Page 79 Franklin Home Power Installation Guide Connecting the Smart Circuits (optional) NOTE Refer to the breaker specifications for the tightening torque value for the ⚫ breaker output cable screws. The ground cable does not pass through the circuit breaker. ⚫ Ground Smart circuit 1 Smart circuit 2 Ground...
  • Page 80 Franklin Home Power Installation Guide Connecting the Grid AC power Ground...
  • Page 81 Franklin Home Power Installation Guide Connecting aPower Connecting a single aPower ⚫ aPower Connection The cable stripping length at the aPower is 15mm. The cable stripping length at the aGate is based on the circuit breaker requirements. aPower 15mm...

  • Page 82: Re-Install The Apower Cover And Install Grilles

    Franklin Home Power Installation Guide Re-Install the aPower Cover and Install Grilles ① Install the internal cover for ② Tighten the four (4) ③ Install the external panel. the wiring compartment. Please screws by turning clockwise check to make sure the cover using a #3x100mm Phillips label’s S/N corresponds with the head screwdriver.

  • Page 83: Agate Panel Re-Installation

    Franklin Home Power Installation Guide aGate Panel Re-Installation Two installers will be needed to re-install the aGate door. One installer lifts the aGate door ⚫ up and adjusts it to the correct position. The other installer fastens the ( 4) M4X8 sunk screws.
  • Page 84 Franklin Home Power Installation Guide After the breaker is installed, stick the labels from the literature kit (bag with labels and ⚫ accessories) on the inner panel of aGate according to the position of the breaker, as shown in the diagram below. aGate inner Labels Label positions...

  • Page 85: Startup And Shutdown Steps

    Step 6. If the grid is normal, turn on the aGate grid breaker. After the grid relay is turned on, the grid icon on the FranklinWH App home screen will light up, indicating that the aPower is successfully connected to the grid.
  • Page 86 Franklin Home Power Installation Guide NOTE The initial startup process includes steps 1 to 8, while the general restart process is as follows: turn off the aGate power switch and the aPower switch, wait for 5 seconds after the LED strips on the aPower go out, then turn on the aGate power switch, and follow the instructions in steps 3 to 8.

  • Page 87: Commissioning

    Franklin Home Power Installation Guide Commissioning After the FHP device is installed, the FranklinWH app is required to configure the FHP’s parameters. When the installer is local, physically present at the FHP, and connects to the system’s Wifi, the full set of parameters are accessible.
  • Page 88 Franklin Home Power Installation Guide If you wish to see a demonstration system rather than the actual local parameter configuration of the FHP, click Demo, then select Installer/ Service in the option box, and click New to access the sample homeowner parameter configurations. Step 2.
  • Page 89 Franklin Home Power Installation Guide Step 3. Enter Commission to connect the app to the aGate Wifi hotspot. The Wifi selection box will pop up. Click Confirm to jump to the Wifi selection interface. The aGate Wifi SSID naming is AP_last 9 digits of SN ( e.g.
  • Page 90 Franklin Home Power Installation Guide Because of cellular network coverage issues, sometimes the phone will drop the connection with the aGate after the Wifi connection has been successfully established. The mobile application will prompt to reconnect. Please follow the instructions and reconnect your mobile phone to the aGate.
  • Page 91 Franklin Home Power Installation Guide Step 7. Switch to the emote configuration tools. Step 8. Latitude & Longitude. 1) Click Phone locating to set the longitude and latitude of the installation. 2) Click Sync to synchronize installation location information to the Device information.
  • Page 92 Franklin Home Power Installation Guide Step 9. Access the grid package settings page. Set the FHP’s location. Choose the Electricity Company and the grid package it offers. If you don't want to use the current package, you can customize it. Step 10.
  • Page 93 Franklin Home Power Installation Guide Step 11. Bind the customer account to the aGate. There are two ways to bind the customer account to the aGate. ⚫ Method 1: Enter the customer’s email account address, select the financer of this project, select the distributor from which the Franklin Home Power system was purchased, and click Next to bind user.
  • Page 94 Franklin Home Power Installation Guide After the FHP system is installed, the initial configuration is completed.

  • Page 95: View The Software Version Info

    Franklin Home Power Installation Guide View the Software version info Step 1. Sign in to the FranklinWH App on the installer account. Step 2. Click the New. Locate the aGate by its serial number (SN) and click into the FHP system.

  • Page 96: View Or Set By User

    Franklin Home Power Installation Guide View or set by user Sign in to the FranklinWH App on the homeower’s account, homeower can do the following: Change password: select Forgot password to reset password on Login page. ⚫ The home page of the FranklinWH App displays the real-time data of your FHP system ⚫...

  • Page 97: Maintenance

    Franklin Home Power Installation Guide Maintenance The aPower fan air ducts, cabinet air ducts, radiator fin spacing, etc., are free of obstruction and accumulated dust The FHP system should be installed in a dry, well-ventilated room without any corrosive gases; it is recommended that the indoor temperature does not exceed 30°C.
  • Page 98 Franklin Home Power Installation Guide Appendix 1: Electrical parameters Table 1: aGate FRANKLINWH Smart Energy Management System Model aGate X-01-AU IEC/EN 62109-1, IEC/EN 62109-2, IEC/EN 62040-1, IEC/EN 62477-1, Compliance IEC/EN 62619, AS/NZS 4777.2, IEC/EN 61000-6-1, IEC/EN 61000-6-3, IEC 61439-3, IEC 61439-1...
  • Page 99 Franklin Home Power Installation Guide Power Factor Range -1 leading～1 lagging Frequency 50Hz Rated Active (Single or Two)(230V) 11.5kW/7.245kW Apparent Power (Single or Two)(230V) 11.5kVA/7.245kVA Rated Active (Single or Two)(240V) 12kW/7.56kW Apparent Power (Single or Two)(240V) 12kVA/7.56kVA Non-Backup Output*1 Rated Voltage/Frequency 230/240VAC L/N/PE Rated Outputput Current Powr factor range...
  • Page 100 Franklin Home Power Installation Guide Table 2: aPower FRANKLINWH AC Coupled BESS Model aPower X-01-AU IEC/EN62109-1, IEC/EN62109-2, IEC/EN62040-1, Compliance IEC/EN62477-1, IEC/EN62619, AS/NZS4777.2, IEC/EN61000-6-1, IEC/EN61000-6-3 Electrical Coupling AC Coupled Rated Input/Output Voltage 230VAC/240VAC L/N/PE Operating Voltage Range 180~260VAC Rated Input/Output Current 21.7A...
  • Page 101 Franklin Home Power Installation Guide Appendix 2: Feeding power limit function Export limit ➢ The export limiti is used to limit the active power output from the batteries and PV to the grid. In our system, the charge and discharge power of the battery is adjustable while the power of the PV is not adjustable, so when the PV generates more power and the battery is not able to absorb the PV power completely, then the remaining PV power will flow to the grid.
  • Page 102 Franklin Home Power Installation Guide...

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