SoundPeats Watch1 Pro Faq

Q:

How to register an account?

A:
1. fill in email address; set and confirm password(use some combinations of letters and
numbers, avoid special characters ) ;
2. click "get verification code";
3. Type in the code you get from your email;
4. Finish register;
Q:

Fail to receive the verification code?

A:
1. Please manually type your e-mail into the area instead of auto fill for your email address, and
also pay attention to the format of English letters. Please check if there is blank at the end of your
email address, if there is, please delete it.
1.1)English first character is case sensitive;
1.2)Check the domain name of your e-mail;
2.Please try to turn off Antivirus software likes Avast Secure Line. If you have data encryption
software on your phone, you may have to turn it off momentarily.
3. Check your spam folders/junk inbox.
4. Try to register with a different email address.
5. Uninstall the APP of us then re-install it and restart your device to register again.
Q: What is the process of connecting APP?
A: 1.Register an account on SOUNDPEATS SPORTS APP first. After adding in and confirm your
correct email address and password, please click "Ger verification code", you will receive a
verification code through email or spam.
2. Please go to the login page of the APP. Please check whether the email address is the same as
your registry address.
3. If you have login into successfully already, please enter into the APP first and allow the APP to
read the location. Then there is a Scan Icon on the right upper corner of the Device page. Please
click there to scan the QR code on your watch. Then you watch will receive a notification of
connecting. Please allow it to connect.
There are also some tips to take a notice.
1) Please make sure the Bluetooth of your device is turned on.(Do not pair the watch with phone,
install "SOUNDPEATS SPORTS" APP. If you have paired the watch with your phone, please click
forget device and connect the watch with "SOUNDPEATS SPORTS" APP)
2) Make sure your phone and the watch is within 0.5m range.
3) Search in the system setting of your phone, find "SOUNDPEATS SPORTS" APP to enable
location and all notifications, make sure your phone confide in "SOUNDPEATS SPORTS" APP.(The
FAQ for Watch1 pro