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Sage
by Heston Blumenthal
®
Customer Service Centre
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
www.sageappliances.co.uk
customerservice@sageappliances.co.uk
Register your product and
get more from your purchase
Product registration takes only a few
minutes and ensures a record of your
purchase. Registration also makes it
easier to get support and advice on any
questions or issues that you might have
in the future. If you wish, we can also
send you free recipes and additional
hints and tips on making the best of
your appliance.
Go to www.sageappliances.co.uk
and click on 'Product Registration'.
Registered in England & Wales No. 8223512. Due to continued product improvement, the products illustrated or
photographed in this document may vary slightly from the actual product.
Copyright BRG Appliances 2015.
BES920UK Issue - K15
‰
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We welcome your comments and ideas
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and click on 'Support'.
Dual Boiler
the
Instruction Booklet
BES920UK
™
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Related Manuals for Heston Blumenthal Sage the Dual Boiler BES920UK
Summary of Contents for Heston Blumenthal Sage the Dual Boiler BES920UK
- Page 1 Dual Boiler ‰ Sage by Heston Blumenthal ® ™ Customer Service Centre Instruction Booklet Freephone (UK Landline): 0808 178 1650 Mobile Calls (National Rate): 0333 0142 970 www.sageappliances.co.uk customerservice@sageappliances.co.uk Register your product and What’s on your mind? get more from your purchase Our constant aim is to improve the quality and features of our appliances.
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Page 2: Table Of Contents
PAGE HEADER..CONTENTS PAGE HEADER..WE RECOMMEND SAFETY FIRST At Sage by Heston Blumenthal we are very safety conscious. We recommend safety first ® ® We design and manufacture appliances with your safety Features of your new appliance foremost in mind. We also ask that you exercise a degree of... -
Page 3: We Recommend Safety First
PAGE HEADER..WE RECOMMEND SAFETY FIRST PAGE HEADER..WE RECOMMEND SAFETY FIRST • Remove any packaging • This appliance can be used • Regularly inspect the SPECIFIC INSTRUCTIONS material and promotional by children aged from supply cord, plug and actual FOR THE SAGE labels or stickers before using 8 years and above if they have... - Page 4 PAGE HEADER..WE RECOMMEND SAFETY FIRST PAGE HEADER..FEATURES OF YOUR NEW APPLIANCE • Ensure the portafilter is firmly The symbol shown TRIPLE HEAT SYSTEM ADDITIONAL FEATURES inserted and secured into the indicates that this Dual Stainless Steel Boilers LCD Interface group head before starting an appliance should not be Dedicated espresso and steam boilers for...
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Page 5: Know Your New Appliance
PAGE HEADER..KNOW YOUR NEW APPLIANCE PAGE HEADER..KNOW YOUR NEW APPLIANCE Single Wall Dual Wall Top fill 2.5 litre removable water tank Dedicated hot water outlet delivers ACCESSORIES LCD INTERFACE with integrated water filter and backlit instant hot water for long blacks & level indicator. -
Page 6: Operating Your New Appliance
PAGE HEADER..OPERATING YOUR NEW APPLIANCE PAGE HEADER..OPERATING YOUR NEW APPLIANCE FIRST USE START UP LCD INTERFACE WARNING Press the POWER button to switch the Display modes Both the STEAM LEVER and Initial Start Up machine ON. The POWER button will flash HOT WATER dial must be in the 3 modes can be displayed on the LCD •... - Page 7 PAGE HEADER..OPERATING YOUR NEW APPLIANCE PAGE HEADER..OPERATING YOUR NEW APPLIANCE GENERAL OPERATION MANUAL STEAM LCD PROGRAMMING FUNCTIONS The MANUAL button allows you to For instant steam, move STEAM LEVER to To program the machine, press MENU 1 CUP control the espresso pour volume to suit OPEN position.
- Page 8 PAGE HEADER..OPERATING YOUR NEW APPLIANCE PAGE HEADER..OPERATING YOUR NEW APPLIANCE SHOT DURATION SHOT VOLUME EXTRACTION TEMPERATURE AUTO START 1 CUP Duration Programming 1 CUP Volume Programming Press MENU button until SHOT TEMP To use AUTO START, first ensure clock icon flashes.
- Page 9 PAGE HEADER..OPERATING YOUR NEW APPLIANCE PAGE HEADER..OPERATING YOUR NEW APPLIANCE ADVANCED ESPRESSO FUNCTIONS If AUTO START is ON, the LCD will Press UP or DOWN arrow to adjust the time. Resetting default settings display a Clock icon. The machine has the following Press &...
- Page 10 PAGE HEADER..OPERATING YOUR NEW APPLIANCE PAGE HEADER..OPERATING YOUR NEW APPLIANCE Temperature Unit - ˚C/˚F (SEt) Machine Audio (Snd) ADVANCED FEATURES ALERTS Pre-Infusion Programming STEAM LED Flashing At START UP With machine in STANDBY mode, press The machine will not enter START UP mode UP and DOWN arrows together to enter when the STEAM LEVER is in the OPEN Pre-Infusion programming mode.
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Page 11: Coffee Making Tips & Preparation
PAGE HEADER..OPERATING YOUR NEW APPLIANCE PAGE HEADER..COFFEE MAKING TIPS & PREPARATION CLEAN ME! PRE-HEATING DUAL WALL Filter Baskets The machine will detect when 200 extractions Use Dual Wall filter baskets if using have been carried out since the last clean cycle. Heating your cup or glass pre-ground coffee. - Page 12 PAGE HEADER..COFFEE MAKING TIPS & PREPARATION PAGE HEADER..COFFEE MAKING TIPS & PREPARATION • Tamp down firmly (using approx. The flavour of your coffee will depend on • Keep the tip at or slightly below the NOTE 15 – 20kgs of pressure). The amount many factors, such as the type of coffee surface, continuing to maintain the of pressure is not as important as...
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Page 13: Care & Cleaning
PAGE HEADER..CARE & CLEANING PAGE HEADER..CARE & CLEANING CLEANING CYCLE INSTALLING WATER FILTERS CLEANING THE FILTER BASKETS CLEANING THE OUTER HOUSING AND PORTAFILTER & CUP WARMING TRAY • CLEAN ME! will be displayed on • Soak filter in a glass of water for LCD to indicate when a cleaning cycle 5 minutes. - Page 14 PAGE HEADER..CARE & CLEANING PAGE HEADER..CARE & CLEANING 2 – Empty Boilers DESCALE (dESC) Repeat the above process on the left valve. 4 – Flush Boilers Remove the grey silicone cover on the Empty the drip tray, use caution as the drip Press 1 Cup button and the LCD screen will lower front panel marked DESCALE NOTE...
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Page 15: Troubleshooting
PAGE HEADER..TROUBLESHOOTING PAGE HEADER..TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO PROBLEM POSSIBLE CAUSES WHAT TO DO The Hot Water LED • Hot Water dial is open. Turn the Hot Water dial to The machine is ‘On’ but Turn machine Off. Wait the CLOSED position. - Page 16 PAGE HEADER..TROUBLESHOOTING PAGE HEADER..TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO PROBLEM POSSIBLE CAUSES WHAT TO DO Espresso runs out too • The coffee is ground Use slightly finer grind. No crema. • Coffee beans are stale. Buy freshly roasted coffee too coarse.
- Page 17 PAGE HEADER..TROUBLESHOOTING PAGE HEADER..COFFEES TO TRY CAPPUCCINO PROBLEM POSSIBLE CAUSES WHAT TO DO A single shot of espresso with textured milk and garnished Coffee puck is sticking to • This is normal and with drinking chocolate. happens occasionally. the shower screen.
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