IBM 8335-GTC Manual
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IBM 8335-GTC Manual

IBM 8335-GTC Manual

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Power Systems
Event Codes for the 8335-GTC,
8335-GTG, 8335-GTH, 8335-GTW, and
8335-GTX
IBM

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Summary of Contents for IBM 8335-GTC

  • Page 1 Power Systems Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 3 Power Systems Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 4 Note Before using this information and the product it supports, read the information in “Safety notices” on page v, “Notices” on page 17, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide, Z125–5823. ™...

  • Page 5: Table Of Contents

    Notices ........17 Accessibility features for IBM Power Systems servers .
  • Page 6 Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...

  • Page 7: Safety Notices

    Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v If IBM supplied the power cord(s), connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
  • Page 8 Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top of rack-mounted devices. In addition, do not lean on rack mounted devices and do not use them to stabilize your body position (for example, when working from a ladder). Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 9 v Each rack cabinet might have more than one power cord. – For AC powered racks, be sure to disconnect all power cords in the rack cabinet when directed to disconnect power during servicing. – For racks with a DC power distribution panel (PDP), turn off the circuit breaker that controls the power to the system unit(s), or disconnect the customer’s DC power source, when directed to disconnect power during servicing.
  • Page 10 DANGER: Hazardous voltage, current, or energy levels are present inside any component that has this label attached. Do not open any cover or barrier that contains this label. (L001) (L002) viii Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 11 DANGER: Rack-mounted devices are not to be used as shelves or work spaces. (L002) (L003) Safety notices...
  • Page 12 DANGER: Multiple power cords. The product might be equipped with multiple AC power cords or multiple DC power cables. To remove all hazardous voltages, disconnect all power cords and power cables. (L003) (L007) CAUTION: A hot surface nearby. (L007) (L008) Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 13 Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C003)
  • Page 14 Power and cabling information for NEBS (Network Equipment-Building System) GR-1089-CORE The following comments apply to the IBM servers that have been designated as conforming to NEBS (Network Equipment-Building System) GR-1089-CORE: Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 15 The equipment is suitable for installation in the following: v Network telecommunications facilities v Locations where the NEC (National Electrical Code) applies The intrabuilding ports of this equipment are suitable for connection to intrabuilding or unexposed wiring or cabling only. The intrabuilding ports of this equipment must not be metallically connected to the interfaces that connect to the OSP (outside plant) or its wiring.
  • Page 16 Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...

  • Page 17: Fqpspxxxxxxx Event Codes

    FQPSPxxxxxxx Event Codes This information provides descriptions and service actions for FQPSPxxxxxxx event codes on 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX systems. Explanation: Message: The host did not shutdown FQPSPAA0000M within the configured time Explanation: Message: A vital system component has...
  • Page 18 To determine the GPU number, view details CPU number, view details for the serviceable event that for the serviceable event that sent you here. sent you here. Severity: Critical Severity: Critical Serviceable: Yes Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 19 If this SEL event continues to be logged, go FQPSPCA0069F to Collecting diagnostic data. Then, go to Contacting IBM service and support. Explanation: Message: The system was shut down due to a processor going over temperature Severity: Warning...
  • Page 20 IBM service and support Serviceable: Yes Call Home Candidate: No Affected Subsystem: Systems Management - Core / Virtual Appliance Event type: Firmware/Software Failure Response: Go to Getting fixes and update the system Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 21 FQPSPCR0022F • FQPSPCR0029M FQPSPCR0022F FQPSPCR0026G Explanation: Message: The user has insufficient Explanation: Message: Unable to decompress the tar privileges file Severity: Warning Severity: Warning Serviceable: No Serviceable: Yes Call Home Candidate: No Call Home Candidate: No Affected Subsystem: Systems Management - Core / Affected Subsystem: Systems Management - Core / Virtual Appliance Virtual Appliance...
  • Page 22 Event type: Unrecoverable Hardware Failure two systems and the bmc is functional. Response: Look for system events that are related to memory and occurred around the same time as the Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 23 8335-GTX locations. If the replacement of the system Call Home Candidate: Yes processor and the system backplane does not resolve Affected Subsystem: Memory the problem, go to Contacting IBM service and support. Event type: Uncorrectable Hardware Failure Response: Replace the specified DIMM. FQPSPPU0060M Explanation: Message: A FSI path error has occurred.
  • Page 24 Severity: Critical you here. Serviceable: Yes Severity: Critical Call Home Candidate: Yes Serviceable: Yes Affected Subsystem: Processing Call Home Candidate: Yes Event type: Uncorrectable Hardware Failure Affected Subsystem: Processing Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 25 FQPSPPU0091M • FQPSPPW0024M Event type: Unrecoverable Hardware Failure FQPSPPW0015M Response: Replace the specified CPU. Explanation: Message: Power Supply %y has not been detected. Note: %x indicates the power supply number. To determine the power supply number, view details FQPSPPU0091M for the serviceable event that sent you here. Explanation: Message: CPU %x core %y has failed.
  • Page 26 To determine the power supply Call Home Candidate: No number, view details for the serviceable event that sent Affected Subsystem: Power you here. Event type: Communication Failure/Timeout Severity: Critical Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 27 FQPSPPW0033M • FQPSPPW0041M Serviceable: Yes Serviceable: Yes Call Home Candidate: No Call Home Candidate: Yes Affected Subsystem: Power Affected Subsystem: Power Event type: Communication Failure/Timeout Event type: Unrecoverable Hardware Failure Response: Ensure the power supply and line cord are Response: Replace the specfied power supply. properly seated.
  • Page 28 If the problem persists, replace Event type: Environmental the system backplane. Response: Replace the specified GPU. If the problem persists, then replace the system backplane. Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 29 FQPSPPW0051M • FQPSPPW0058M FQPSPPW0051M FQPSPPW0055M Explanation: Message: The power sequencer chip Explanation: Message: The power sequencer chip detected a fault on 1.1V rail. detected a fault on VDN-B rail. Severity: Critical Severity: Critical Serviceable: Yes Serviceable: Yes Call Home Candidate: Yes Call Home Candidate: Yes Affected Subsystem: Power Affected Subsystem: Power...
  • Page 30 FQPSPPW0053M and resolve those first, in that order. Event type: Uncorrectable Hardware Failure If the problem persists, replace CPU 0. If the problem Response: Replace the system backplane. persists replace the system backplane. Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 31 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, or 8335-GTX locations. If the replacement of the system backplane and the system processor does not resolve the problem, go to Contacting IBM service and support. FQPSPxxxxxxx Event Codes...
  • Page 32 Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...

  • Page 33: Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.

  • Page 34: Accessibility Features For Ibm Power Systems Servers

    All IBM prices shown are IBM's suggested retail prices, are current and are subject to change without notice. Dealer prices may vary. This information is for planning purposes only. The information herein is subject to change before the products described become available.

  • Page 35: Privacy Policy Considerations

    This product uses standard navigation keys. Interface information The IBM Power Systems servers user interfaces do not have content that flashes 2 - 55 times per second. The IBM Power Systems servers web user interface relies on cascading style sheets to render content properly and to provide a usable experience.

  • Page 36: Trademarks

    IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.
  • Page 37 VCCI Statement - Japan The following is a summary of the VCCI Japanese statement in the box above: This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective actions.
  • Page 38 Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures. IBM Taiwan Contact Information: Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 39 Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.

  • Page 40: Class B Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment.
  • Page 41 European Community contact: IBM Deutschland GmbH Technical Regulations, Abteilung M456 IBM-Allee 1, 71139 Ehningen, Germany Tel: +49 800 225 5426 email: halloibm@de.ibm.com VCCI Statement - Japan Japan Electronics and Information Technology Industries Association Statement This statement explains the Japan JIS C 61000-3-2 product wattage compliance.
  • Page 42 Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.

  • Page 43: Terms And Conditions

    Permissions for the use of these publications are granted subject to the following terms and conditions. Applicability: These terms and conditions are in addition to any terms of use for the IBM website. Personal Use: You may reproduce these publications for your personal, noncommercial use provided that all proprietary notices are preserved.
  • Page 44 Event Codes for the 8335-GTC, 8335-GTG, 8335-GTH, 8335-GTW, and 8335-GTX...
  • Page 46 IBM®...

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