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Assistive Technology Services TOUCH N TALK FD Advanced User's Manual

Phone for the visually impaired with emergency call and fall detection
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ADVANCED USER GUIDE
Phone for The Visually Impaired
with Emergency Call and Fall Detection
1
Touch N Talk FD
Model: TNTFD
Phone: 1.615.562.0043
v92023

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Summary of Contents for Assistive Technology Services TOUCH N TALK FD

  • Page 1 ADVANCED USER GUIDE Phone for The Visually Impaired with Emergency Call and Fall Detection Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 2: Table Of Contents

    3.7.2.1 Select contact via side keys (without disabilities) ………………………………………. 3.7.2.2 Select contact with reading (blind, strong disability) ………………………………………. 3.7.3 Reading speed (wait between readings) ………………………………………. 3.7.4 Increase Volume Booster (during conversation) ………………………………………. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...
  • Page 3 5.5 Protection against environmental influences ………………………………………. 5.6 Cleaning ………………………………………. 5.7 Repair ………………………………………. 5.8 Disposal ………………………………………. 5.9 Warranty ………………………………………. 5.10 CE Declaration of Conformity ………………………………………. 5.11 Technical Service ………………………………………. 6 Technical Data ………………………………………. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 4: Overview

    1 Overview 1.1 Description of the buttons Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...
  • Page 5 In idle state: activate phone book. during a call: increase volume (booster) press 3-times both simultaneously: switch OFF Device  Note: To turn ON the pendant place on the Charging Disk Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...
  • Page 6 Device fell to the ground on charging disk Yellow Solid Battery sufficiently charged Solid Telephone calling for help flashing Dialing telephone number on charging disk Red Solid Battery not sufficiently charged Smoke Alarm detected Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 7: General Information

    Configure Time with PC APP or with Remote Configuration (see chapter 3.9.1) Room Monitoring (maintaining this function requires connection to a PC) You can define telephone numbers that force your pendant to immediately ANSWER when they call you. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...

  • Page 8: Commissioning

    2 Commissioning (maintaining this function requires connection to a PC) 2.1 Check package contents. The packaging contains the following items: Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 9: Positioning Aid On Loading Disc

    During charging, Device gets a little warm. It is absolutely normal. 2.3.3 Switch OFF Device Pressing both side keys 3-times: Device will be turned off. You should only switch off Device in exceptional cases. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 10: Check Telephone Connection

    Out of range." Please note: If Device is not in range of the base station, it is not possible to setup phone connection. Consequently, Fall Detection alarms and Help Calls will not work! Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...
  • Page 11 It may happen that the Windows operating system will ask you to allow changes to your computer. => Confirm this with » YES «, otherwise the installation will be cancelled. => Do not worry, it is a standard query from the operating system Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 12: Install Pc App

    Now you have installed an easy-to-use phone number and name configuration utility. Go to the Desktop of your PC and open the PC APP with a double click on DECT Telecare icon. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...
  • Page 13 If Device is connected with USB to the PC, you only see Audio setup of speaker for the connected USB Device (USB-Audio) This setting is carried out automatically by the PC APP and cannot / does not have to be changed. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...
  • Page 14 The picture opposite shows an example of a configuration carried out and the status of the registration to your DECT base station in small. the display of the signal field strength at the current location of Device Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...
  • Page 15 You can make various functional settings, which the overview shows you: Examples Smoke alarm detection has been de-activated. Device is used as a phone only no safety functions are activated. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 16: Enter Personal Data

    Note: If calls for help are triggered manually, no iVA information is passed on. It is assumed that the person-in-concern is able to talk to the contact. An additional announcement by the iVA would only create confusion by parallel announcements. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...
  • Page 17  possibly too many DECT Telephones are already registered to the base station typically max 5-6 including DECT Telecare (Operating manual for the base station or web interface to log off the base station and not used DECT Devices) Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...

  • Page 18: The Phone Book

    Up to 25-digit numbers can be entered. Open the individual telephone registers. open telephone registers Confirm each side with key APPLY and wait till data are transferred to Device (15-30 seconds) Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...
  • Page 19 Device. Right side button shows the current number of entries in respective Telephone Registers  Open a Telephone Register by Click on this button. (See black arrow in lower picture) Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 20: Enter Telephone Contacts

    The device is connected to the fixed network via your DECT base station and telephone system. Contacts for mobile phone numbers must always be entered the same way you would if you dialed them manually. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 21: Room Monitoring

    Device to see if any suspicious noise can be heard. The function is also known from baby phones. Sometimes it is recommended to use instant Hook-Off for the family doctor’s Number. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 22: Missed Calls

    Caller List Each executed call is stored in the non-visible Register "caller list ", limited to 10 contacts. The » Caller List « tab is located behind the »Missed Calls« tab. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 23: Incoming Call

    You probably know this behavior from normal DECT telephones when taking them from charger after ringing. In case the call is not accepted, it will be stored in the Register »Missed calls«. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...
  • Page 24 You press quickly without waiting for an announcement: (SK = side key) 1 time SK left 3 times SK left 5 times SK right (phone book) (register) ( name ) »Hubert will be called« Then Call button Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 25: Calling Contact From Phone Book

    Any attempt of dialing can be cancelled by briefly pressing the call button. 3. 7 .2 Calling a contact from the phone book Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...
  • Page 26 During an ongoing call, by pressing a side button the call volume MAX to be increased (booster). Next pressing of SideKey change volume to previous setting. This increase is not possible if the MAX volume is already set. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...
  • Page 27 It has proven useful to set the ringing time to a value of 15 seconds. You still have the option of entering an »emergency number« if the search for a contact from the 3 help numbers was unsuccessful (see 3. 9.2 the emergency call). Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...

  • Page 28: Help Call Checker" (Icm Intelligent Call Manager)

    (usable band) while the call is being put through. The call for help Examiner (iCM) could then erroneously assume an IVR system and cancel the call. You can deactivate the iCM by switching off the» Help Call Checker« (see red arrow in the picture). Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...
  • Page 29 If you deactivate all three SOS events, the Device works as a telephone only. Application example here: Telephone for the visually impaired without any emergency call activated You would recognize this on the info page as follows: Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 30: Switch Off Time Announcement

    The current time is spontaneously announced when short pressing the call button. This is particularly valuable for the visually impaired. Device must be in idle mode. You can switch off this time announcement (see red arrow) Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 31: System Settings

    The iCM is switched off. It is therefore not checked whether an IVR or AB is accepting the call.  It is a central system function that interprets event type 1-3 based on the used phone number. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...

  • Page 32: Update (Update Device Software)

    Device eliminate any malfunctions. A Reboot/Restart is also executed if the device is powered by USB plug. 3. Restore Factory Settings delete all data incl. registration restore ex works status. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 33: Special Notes

    If Device falls to the ground and the user no longer picks it up, a call for help sequence is also triggered after several instructions from the voice assistant. This product-on--floor function is preconfigured at the factory and is a very practice-oriented function. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...

  • Page 34: Smoke Alarm Detection

    => After 2 seconds the ring LED signals ; the smoke alarm was recognized . If the smoke alarm remains active for several seconds, the smoke alarm sequence is carried out. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

  • Page 35: Status Led Flashes Red

    The base station does not conform to DECT GAP standard and / or uses proprietary functional elements. In this case you must replace DECT base station. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...

  • Page 36: Device Does Not Charge

    Place Device according to the marking on the charging disc c) Use positioning aids (bumpons). It guarantees an exact placement of Device on the charging disc and prevents it from accidentally slipping from correct position. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...

  • Page 37: Charging Device

    Never try to maintain or repair Device yourself. Do not open the case under any circumstances. This could lead to destruction and damage to the Li-ion battery. Damage to the Li-ion Batteries can lead to intense heat. You will lose your guarantee. Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043...

  • Page 38: Warranty

    5 . 9 Warranty Assistive Technology Services provides a guarantee for the quality of material and manufacturing for one year from the date of purchase. The Buyer assumes all costs to ship a warranty return to ATS. This includes all U.S. orders and international orders.

  • Page 39: Technical Data

    100-240V AC, 50 / 60Hz, power plug: Euro type, USB Battery Li Polymer 450mAh standby time max 2.5 days operating temperature 0 ̊ C to +45 ̊ C Protection class IP65 Dimensions 70 * 42 * 14mm Weight Touch N Talk FD Model: TNTFD Phone: 1.615.562.0043 v92023...

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