Follett NIC Instructions

1. Obtain the network name (SSID), security type and password from your
systems administrator.
2. Download and install the FollettConnect app from the Apple App store
or Google Play store.
– If you can not find the app in the store
- Your phone, tablet, and/or operating system do not meet
the minimum requirements (secure equipment less than
three years old)
3. Launch the app and agree to all pop-up requests; you should see the
FollettConnect setup screen (Fig. 1).
4.

Turn on Follett appliance.

5. Turn on the Bluetooth connectivity on your smartphone or device.
For Android, ensure the Bluetooth icon appears on top of your phone
screen. For iPhone, check settings, Bluetooth On.
6. Tap the SETUP icon (Fig. 1.1).
7. Available device(s) will appear in Choose Appliance (Fig. 2). If
multiple units are present, select the serial number of the unit you are
configuring. Match the serial number shown in the app to the serial
number located on the serial number plate inside the refrigerator.
– If you do not see the serial number in the list of appliances
- The NIC has no power, check the LEDs
Note: For undercounter models, remove kick plate.
• The left most LED should be blinking 1 second on,
1 second off
• If the power LED is not blinking, check connection/wiring
harness from control board to NIC
- You are out of range of the Bluetooth signal
• Move to within 10' of the appliance
- Another device is running FollettConnect in range of the appliance
• Close the app running on any other device
8. Tap the Appliance ID (example: FR30374f) to select it (Fig. 2.1). This
takes you to the Connection page (Fig. 3).
– If available devices are greyed-out and cannot be selected
- The NIC is rebooting, wait 2 minutes
9. To provision the appliance, tap CONNECT TO WIFI icon (Fig. 3.1).
Network Interface Card (NIC)
801 Church Lane | Easton, PA 18040, USA
1.800.523.9361 | 1.610.252.7301 | folletthealthcare.com
app setup instructions
Fig. 1
Fig. 2
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Fig. 3
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