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Iron Bow MedView
Installation and User Guide
For use with Cisco MedView Model Number:
MEDVIEW-C-30XS-A01
(Switched Version)
Document # DOC-UG-MEDVIEW-C30XS-A
Version 6.0
2/8/2021

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Summary of Contents for Iron Bow MEDVIEW-C-30XS-A01

  • Page 1 ™ Iron Bow MedView Installation and User Guide For use with Cisco MedView Model Number: MEDVIEW-C-30XS-A01 (Switched Version) Document # DOC-UG-MEDVIEW-C30XS-A Version 6.0 2/8/2021...
  • Page 2 Copyright © 2021 Iron Bow Technologies All Rights Reserved. Specifications subject to change without notice. For general inquiries, contact: Iron Bow Healthcare Solutions 2303 Dulles Station Boulevard, Suite 400 Herndon, VA 20171 Toll: 800.338.8866 Tel: 703.279.3000 www.ironbowhealthcare.com For support, contact: Iron Bow Client Service Center Toll: 833.476.6269 (833.IRONBOW)
  • Page 3 ➢ If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been damaged ➢ If the apparatus fails to operate in accordance with the operating instructions. Cleaning Instructions CAUTION Copyright 2021 Iron Bow Technologies...
  • Page 4 This document provides general guidelines only. Direction for proper cleaning and infection control is the responsibility of local authority and hospital administration. • Iron Bow is not responsible for improper cleaning or disinfection in any and all circumstances. Copyright 2021 Iron Bow Technologies...
  • Page 5 In addition, AC power strips or extension cables should not be used with this system. Ambient Temperature Guidelines ➢ Operating temperature: 5°C –35°C (ambient temperature) ➢ Operating humidity: 20%–80% (RH) ➢ Non-operating temperature: -20°C –60°C ➢ Non-operating humidity (non-condensing): 10%–90% Copyright 2021 Iron Bow Technologies...
  • Page 6: Table Of Contents

    Contents Introduction System Description System Installation Wall Mounting Inverted Operation Ceiling Mounting Display Mounting Attaching MedView to Display Mounting Bracket Attaching to Display System Connections System Configuration Codec Configuration Infotainment System Connection/Operation Connecting External Audio Devices Getting Started Powering On the MedView MedView Standby Mode Waking Up the MedView Powering Off the MedView...
  • Page 7 Figure 31 Tethered Remote Control Cradle Figure 32 Tethered Remote Control Functions Figure 33 Connecting the Tethered Remote Control Figure 34 Ceiling Microphone Assembly Figure 35 Ceiling Microphone Mounting Location Figure 36 Ceiling Microphone Mounting Dimensions Copyright 2021 Iron Bow Technologies...
  • Page 8: Introduction

    A standard Cisco Touch 10 controller can also be connected to the MedView, if required. This user guide covers the functionality and installation of the Iron Bow MedView Figure 1. Iron Bow MedView System...
  • Page 9: System Description

    4. Integrated System Speakers 5. Call Status Indicator 6. Integrated Microphone 7. Removable cap to access camera inversion switch 8. Cable Tie Bar 9. Integrated Cisco Webex Room Kit Plus (In custom enclosure) Figure 2. MedView system components Copyright 2021 Iron Bow Technologies...
  • Page 10: System Installation

    Figure 3. MedView System Dimensions MedView System Weight: 17 pounds Please take careful note of the maximum thread depth available for the various mounting point on the base of the MedView. Copyright 2021 Iron Bow Technologies...
  • Page 11: Wall Mounting

    The MedView flexible mounting arrangement allows a variety of commercially available ceiling and wall brackets to be used, as well as custom brackets available for Iron Bow, described below. In selecting a commercial bracket, it is strongly recommended a device that will support 20 pounds is used.
  • Page 12: Ceiling Mounting

    Figure 6. Typical MedView Ceiling Mount Display Mounting T he MedView can be directly mounted to a display using the optional Iron Bow VESA mounting bracket kit, Part # MEDVIEW-C-BRKT300-A01. The mounting kit uses a flexible design which can be used with multiple standard VESA mounting patterns, including: •...
  • Page 13: Figure 7 Medview Mounting Bracket Kit

    An optional Universal Mounting Hardware Pack is available, containing a comprehensive set of screws, washers and spacers for attaching to the majority of commercially available displays . Iron Bow Universal Mounting Hardware Pack, Part # MEDVIEW-HDWR-A01 Description M4 x 12mm philips pan head screws...
  • Page 14: Attaching Medview To Display Mounting Bracket

    T he MedView can be directly mounted to a display using the optional Iron Bow VESA mounting bracket kit, Part # MEDVIEW-C-BRKT300-A01. The combination of MedView and display can then be used in a tabletop configuration, or wall mounted, as required.
  • Page 15: Attaching To Display

    Figure 11. shows the central and rear positions when the MedView is attached to the mounting plate. It can be seen that different locations and combinations of the M4 and ¼- 20 bolts are used dependent on the selected front to rear attachment points. Copyright 2021 Iron Bow Technologies...
  • Page 16: Figure 13 Center Line Attachment Locations

    Figure 9. above, in conjunction with the alternate attachment points on the base of the MedView system, shown in Figure 3. It is recommended that prior to selecting a final location for the MedView, bench testing is undertaken. Copyright 2021 Iron Bow Technologies...
  • Page 17: Figure 14 Medview Mounting Bracket Height Adjustment

    In addition, depending on the physical shape of the display, it may be necessary to insert spacers between the MedView bracket and the display mounting locations. Figure 15. Mounting MedView to Display VESA Mount Copyright 2021 Iron Bow Technologies...
  • Page 18: Figure 16 Medview Adaptor Plate

    VESA mount displays. The standard mounting kit includes all of the necessary mounting hardware to attach the adaptor bracket, shown in Figure.11, to the standard bracket. The optional Iron Bow Universal Mounting Hardware Pack, Part # MEDVIEW- HDWR-A01incorporates multiple screws, washers and...
  • Page 19: Figure 18 Assembling The 200Mm/300Mm Mounting Bracket

    As the adaptor incorporates a series of slots, fine height adjustment is available to allow the MedView to sit flat on top of the display. Figure 18. Assembling the 200mm/300mm Mounting Bracket Copyright 2021 Iron Bow Technologies...
  • Page 20 Monitor plus brackets) can be supported by the existing wall mount. • MedView System Weight (without cables): 17 Pounds • Base 100mm x 100mm Mounting Bracket: 2.4 Pounds Please refer to Appendix 5 and 6 for detailed dimensional information on the MedView Mounting Brackets. Copyright 2021 Iron Bow Technologies...
  • Page 21: System Connections

    The MedView incorporates multiple ports on the rear of the chassis for connecting to power, network and system signal inputs/outputs. Please note ports and controls are designated for engineering usage. The USB 2 Port is designated for optional Iron Bow peripherals and should only be used with the appropriate equipment connected. Refer to accessories for connection details.
  • Page 22: System Configuration

    HDMI Signal fed to the Infotainment input is fed through the system and is available at the HDMI output. The HDMI signal would generally incorporate audio, which is fed through the system to the HDMI output. Figure 20. Signal Flow – Inactive Call Copyright 2021 Iron Bow Technologies...
  • Page 23: Connecting External Audio Devices

    Figure 21 above. Two auxiliary microphone inputs are available if additional microphones are needed, such as the optional Iron Bow ceiling Figure 22. Iron Bow Ceiling Microphone microphone, part number ACC-AUDIO-C-OVERBED-A01, which is supplied with a 25-foot cable.
  • Page 24: Getting Started

    The factory preset default condition of the MedView is that it is always awake. An image will only be displayed on the screen when a call is made/received. • When a call is active the “On-Air” indicator will illuminate Copyright 2021 Iron Bow Technologies...
  • Page 25: Powering Off The Medview

    AC Power, wait five seconds and then re- connecting the system to the AC power outlet. If the system has an optional Iron Bow tethered remote, the fault condition can be cleared by pressing and holding the...
  • Page 26: Medview Administration

    4. It is important that after any changes to the configuration are made these are saved using the SAVE button in the top right hand corner Copyright 2021 Iron Bow Technologies...
  • Page 27: Changing Standby Settings

    To disable stand-by mode: Set Standby Control to Off. To enable stand-by mode: Set Standby Control to On and set a Standby delay time Set Standby Delay: Input the required number of minutes between 1 and 480. Save Configuration changes: Select Save Copyright 2021 Iron Bow Technologies...
  • Page 28: Changing Conference Settings (Tethered Remote Only)

    To change conference call settings, navigate to Setup>Configuration>Conference. To Disable Auto Answering of Incoming Calls: Set AutoAnswer Mode to Off. To Enable Auto Answering of Incoming Calls: Set AutoAnswer Mode to On. Save Configuration changes: Select Save Copyright 2021 Iron Bow Technologies...
  • Page 29: System Auto-Dial Operation (Tethered Remote Only)

    A single contact can be auto-dialed from the MedView using the connect To add an auto-dial contact, navigate to Setup>Configuration>Facility/Service. Locate Service 5 and select Call Type: Video Input a identifying User name and associated URL Select Type: Other Select: Save Copyright 2021 Iron Bow Technologies...
  • Page 30: Appendix.1. Physical And Electrical Specifications

    17 lbs. (Excluding external cabling and mounting brackets) Mounting Multiple base mounting points (see below) Compatible with 100mm x 100mm VESA mounts (refer to System Installation section of this manual) Electrical Integrated auto sensing power supply 100-240V~50/60Hz, 1.4A – .07A Copyright 2021 Iron Bow Technologies...
  • Page 31: Appendix.2. Tethered Remote Volume Control

    Holding both the Volume + and Volume – buttons simultaneously for 5 seconds. The camera will then go through a short reset routine and resume normal pan/tilt operation. Figure 29 – Camera Reset Copyright 2021 Iron Bow Technologies...
  • Page 32: Appendix.3. Tethered Remote Control

    M4 countersink screws or using an adhesive tape (not supplied). The dimensions of the wall mounting are shown in Figure. 31. Figure 31 – Tethered Remote Controller Holder Copyright 2021 Iron Bow Technologies...
  • Page 33: Control Panel Functions

    The Tethered Remote Control is connected to the USB 2 port on the rear of the MedView system as shown in Figure 31. Ensure the Control Panel is connected before powering the MedView system. Figure 33 – Connecting the Tethered Remote Control Copyright 2021 Iron Bow Technologies...
  • Page 34: Managing Calls

    The Hang Up control is used to end a call. If the system is not in auto answer mode, then the Hang Up control can be used to reject an incoming call from a remote site. Copyright 2021 Iron Bow Technologies...
  • Page 35: Managing Video Settings

    Main Camera Pan/Tilt and Zoom Functions The Arrow keys control the MedView system camera up, down, left and right movement The MedView system camera zoom in and out functions are controlled by the + and - signs Copyright 2021 Iron Bow Technologies...
  • Page 36 If the HDMI Source signal has embedded audio, this will be transmitted along with the video signal to the remote location(s), and will also be heard on the MedView system speakers. (NOTE: Presentation source Input #3 cannot be selected from the Tethered Remote Control) Copyright 2021 Iron Bow Technologies...
  • Page 37: Managing Audio Settings

    Cisco microphone, if connected. Adjusting Speaker Volume The volume functions are controlled by the + and – signs. A volume indicator bar is displayed on the top right hand side of the screen indicating the volume level Copyright 2021 Iron Bow Technologies...
  • Page 38: Appendix.4. Optional Ceiling Microphone

    “L” shaped bracket. (T Bar clips, L brackets and similar mounting components are supplied by the client to suit their specific mounting requirements) Figure 36 – Ceiling Microphone Mounting Dimensions Copyright 2021 Iron Bow Technologies...
  • Page 39: Appendix.5. Medview Base Mounting Bracket

    Appendix. 5. – Cisco MedView Base Mounting Bracket Copyright 2021 Iron Bow Technologies...
  • Page 40: Appendix.6. Medview 200Mm/300M Adaptor Plate

    Appendix. 6. – Cisco MedView 200mm/300m Adaptor Plate Copyright 2021 Iron Bow Technologies...
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  • Page 42 This Page Intentionally Left Blank Copyright 2021 Iron Bow Technologies...
  • Page 43 This Page Intentionally Left Blank Copyright 2021 Iron Bow Technologies...
  • Page 44 2303 Dulles Station Boulevard, Suite 400 Herndon, VA 20171 Toll: 800.338.8866 Tel: 703.279.3000 Copyright 2021 Iron Bow Technologies...

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