Siemens WM14N0H2 User Manual And Installation Instructions page 38

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en Troubleshooting
Fault
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
38
Cause and troubleshooting
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start / Nachlegen to start the programme.
4.
– –– is activated.
Continue the programme by selecting Schleudern
or Abpumpen and pressing Start / Nachlegen.
→ "Resuming the programme when the programme
status is Rinse Hold", Page 29
The temperature is too high.
Wait until the temperature has dropped.
→ "Cancelling the programme", Page 29
Water level is too high.
Select a suitable programme for draining.
→ "Programmes", Page 23
Power failure.
Open the door using the emergency release.
→ "Emergency release", Page 44
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 32
– –– is activated.
Continue the programme by selecting Schleudern
or Abpumpen and pressing Start / Nachlegen.
→ "Resuming the programme when the programme
status is Rinse Hold", Page 29
The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
1 metre.
Pump cover is not correctly assembled.
Correctly assemble the pump cover.
Detergent dosage is too high.

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