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® UPER SUPER P4DMS-6GM SUPER P4DME-M USER’S MANUAL Revision 1.0b...
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The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product. Unless you request and receive written permission from SUPER MICRO COMPUTER, you may not copy any part of this document.
This manual is written for system integrators, PC technicians and knowledgeable PC users. It provides information for the installation and use of the SUPER P4DMS-6GM/P4DME-M mainboard. The SUPER P4DMS-6GM/ P4DME-M supports single or dual Intel processors at up to 2.8 GHz at a 400 MHz front side bus. Please refer to the support section of our web site ( http://www.supermicro.com/...
Super P4DME-M Image ... 1-5 Super P4DMS-6GM Layout ... 1-6 Super P4DMS-6GM Quick Reference ... 1-7 Super P4DME-M Layout ... 1-8 Super P4DME-M Quick Reference ... 1-9 Motherboard Features ... 1-10 Intel E7500 Chipset: System Block Diagram ... 1-12 Chipset Overview ... 1-13 Special Features ...
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HDD LED ... 2-9 NIC1 LED ... 2-9 NIC2 LED ... 2-9 Overheat LED ... 2-9 Power Fail Button ... 2-9 Reset Button ... 2-10 Power Button ... 2-10 Chassis Intrusion ... 2-10 Universal Serial Bus (USB0/1) ... 2-10 Extra Universal Serial Bus Headers ... 2-11 Serial Ports ...
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UPER P4DMS-6GM/P4DME-M User’s Manual Chapter 3: Troubleshooting Troubleshooting Procedures ... 3-1 Before Power On ... 3-1 No Power ... 3-1 No Video ... 3-1 Memory Errors ... 3-2 Losing the System’s Setup Configuration ... 3-2 Technical Support Procedures ... 3-2 Frequently Asked Questions ...
One (1) ribbon cable for IDE devices One (1) floppy ribbon cable One (1) I/O backpanel shield One (1) Supermicro CD or diskettes containing drivers and utilities One (1) User's/BIOS Manual Two (2) Pentium 4 Xeon active heatsinks (FAN-042, retail only)
UPER P4DMS-6GM/P4DME-M User’s Manual Motherboard Features • Single or dual Intel to 2.8 GHz at a 400 MHz front side (system) bus speed. Note: Please refer to the support section of our web site for a complete listing of supported processors (http://www.supermicro.com/TechSupport.htm).
Note: This is a general block diagram. Please see the previous Motherboard Features pages for details on the features of each motherboard. (Because the P4DME-M has no onboard SCSI controller, PCI-X slots #4 and 5 run on a 100 MHz PCI-X bus.)
I/O capability and two 64-bit PCI-X interfaces. Special Features ATI Graphics Controller The P4DMS-6GM/P4DME-M has an integrated ATI video controller based on the Rage XL graphics chip. The Rage XL fully supports sideband address- ing and AGP texturing. This onboard graphics package can provide a band- width of up to 512 MB/sec over a 32-bit graphics memory bus.
Always On. PC Health Monitoring This section describes the PC health monitoring features of the SUPER P4DMS-6GM/P4DME-M. The motherboard has an onboard System Hardware Monitor chip that supports PC health monitoring. Onboard Voltage Monitors for the CPU Cores, Chipset Voltage, +3.3V, +5V, +12V and +3.3V Standby...
CPU Fan Auto-Off in Sleep Mode The CPU fan activates when the power is turned on. It continues to operate when the system enters Standby mode. When in sleep mode, the CPU will not run at full power, thereby generating less heat. CPU Overheat LED JOH1 is a header used to connect to a CPU overheat LED.
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UPER P4DMS-6GM/P4DME-M User’s Manual In addition to enabling operating system-directed power management, ACPI provides a generic system event mechanism for Plug and Play and an oper- ating system-independent interface for configuration control. ages the Plug and Play BIOS data structures while providing a processor architecture-independent implementation that is compatible with both Win- dows 2000 and Windows NT 5.0.
It is even more important for processors that have high CPU clock rates. The SUPER P4DMS-6GM/P4DME-M accommodates ATX power supplies. Al- though most power supplies generally meet the specifications required by the CPU, some are inadequate. You should use one that will supply at least...
UPER P4DMS-6GM/P4DME-M User’s Manual Super I/O The disk drive adapter functions of the Super I/O chip include a floppy disk drive controller that is compatible with industry standard 82077/765, a data separator, write pre-compensation circuitry, decode logic, data rate selec- tion, a clock generator, drive interface control logic and interrupt and DMA logic.
Static-Sensitive Devices Electric-Static-Discharge (ESD) can damage electronic components. To pre- vent damage to your system board, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions • Use a grounded wrist strap designed to prevent static discharge. •...
UPER P4DMS-6GM/P4DME-M User’s Manual PGA Processor and Heatsink Installation When handling the processor package, avoid placing direct pressure on the label area of the fan. Also, do not place the motherboard on a conductive surface, which can damage the BIOS battery and prevent the system from booting up.
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4. Secure the other retention bracket into position by repeating Step 3. 5. Lift the lever on the CPU socket: lift the lever completely or you will damage the CPU socket when power is applied . (Install CPU1 first.) 6. Install the CPU in the socket. Make sure that pin 1 of the CPU is seated on pin 1 of the socket (both corners are marked with a triangle).
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Notched Corner Mounting the Motherboard in the Chassis All motherboards have standard mounting holes to fit different types of chassis. Make sure the location of all the mounting holes for both the motherboard and the chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis.
Installing DIMMs Note: Check the Supermicro web site for recommended memory modules: http://www.supermicro.com/TECHSUPPORT/FAQs/Memory_vendors.htm Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Also note that the memory is interleaved to improve performance (see step 1).
(Green) Keyboard USB Ports (Purple) Note: The Gb LAN port is not included on the P4DME-M. COM2 is a header located on the motherboard - see the motherboard layout pages in Chapter 1 for location. I/O Port Locations and Definitions...
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JF2 contains header pins for various buttons and indicators that are nor- mally located on a control panel at the front of the chassis. These connec- tors are designed especially for use with Supermicro server chassis. See Figure 2-4 for the descriptions of the various control panel buttons and LED indicators.
UPER P4DMS-6GM/P4DME-M User’s Manual Connecting Cables ATX Power Connection The P4DMS-6GM/P4DME-M power supply connector meets the SSI (Superset ATX) 24-pin specifica- tion, however it also supports a 20-pin power supply connector. Make sure that the orientation of the PS connector is correct.
HDD LED The HDD LED (for IDE Hard Disk Drives) connection is located on pins 13 and 14 of JF2. Attach the IDE hard drive LED cable to these pins to display disk activity. Refer to the table on the right for pin definitions.
UPER P4DMS-6GM/P4DME-M User’s Manual Reset Button The Reset Button connection is lo- cated on pins 3 and 4 of JF2. At- tach it to the hardware reset switch on the computer case. Refer to the table on the right for pin definitions.
PCI-X #1 slot on the motherboard. LAN (Ethernet) Ports Two Ethernet ports (one only on the P4DME-M) are located beside the VGA port on the IO backplane. These ports accept RJ45 type cables.
UPER P4DMS-6GM/P4DME-M User’s Manual Fan Headers Your motherboard has several fan headers designated CPU1 Chassis Fan, CPU2 Chassis Fan, Chassis Fan3, Chassis Fan4 and Chassis Fan5. The first two attach to the fans on the CPU heatsinks. the table on the right for pin defini- tions.
Keylock The keyboard lock connection is lo- cated on JP35. Utilizing this header allows you to inhibit any actions made on the keyboard, effectively "locking" it. Wake-On-LAN The Wake-On-LAN header is des- ignated WOL. See the table on the right for pin definitions. You must enable the LAN Wake-Up setting in BIOS to use this feature.
UPER P4DMS-6GM/P4DME-M User’s Manual Jumper Settings Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used choose optional settings. create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board.
Mb LAN Enable/Disable Change the setting of jumper JP3 to enable or disable the Mb LAN port on the motherboard (see Fig- ure 2-3 for location). Refer to the table on the right for jumper set- tings. The default setting is En- abled.
UPER P4DMS-6GM/P4DME-M User’s Manual SCSI Enable/Disable (P4DMS-6GM only) The SCSI Termination jumper at JP22 allows you to enable or dis- able the onboard SCSI controller. The normal (default) position is on pins 1-2 to enable SCSI termina- tion. See the table on the right for jumper settings.
Onboard Indicators Gb LAN LEDs (P4DMS-6GM only) The Gb LAN (Ethernet) port has two LEDs. On the Gb LAN port, the yellow (left) LED indicates ac- tivity while the other (right) LED may be green, orange or off to in- dicate the speed of the connec- tion.
UPER P4DMS-6GM/P4DME-M User’s Manual Floppy Connector The floppy connector is located on JP7. See the table below for pin definitions. IDE Connectors There are no jumpers to configure the onboard IDE#1 and #2 connectors. See the table on the right for pin definitions.
Ultra160 SCSI Connector (P4DMS-6GM only) Refer to the table below for the pin definitions of the Ultra160 SCSI connectors located at JA1 and JA2. 6 8 -p in U ltra 1 6 0 S C S I C o n n e c to rs (J A 1 a n d J A 2 ) C onnec tor C ontact N umber...
Installing Software Drivers After all the hardware has been installed you must install the software drivers. The necessary drivers are all included on the Supermicro CD that came packaged with your motherboard. CDROM drive, the display shown in Figure 2-5 should appear. (If this dis- play does not appear, click on the My Computer icon and then on the icon representing your CDROM drive.
Troubleshooting Procedures Use the following procedures to troubleshoot your system. followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Note: Always disconnect the power cord before adding, changing or installing any hardware components.
Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, SuperMicro does not sell directly to end-users, so it is best to first check with your distributor or reseller for troubleshooting services.
Question: What are the various types of memory that the P4DMS- 6GM/P4DME-M motherboard can support? Answer: The P4DMS-6GM/P4DME-M has eight DIMM slots that support 184- pin, registered ECC PC1600 DDR-SDRAM modules (PC2100 is also supported but only at 200 MHz).
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To recover BIOS: a recovery flash requires an update key over the COM port as follows: hardwire Pin4 to Pin8, hardwire Pin9 and Pin7 to Pin6, and hardwire Pin3 to Pin2. Use the Supermicro CD to make a “Phoenix BIOS Crisis Disk for Supermicro Mainboard”. This disk includes a BIOS file named “bios.rom”.
Chapter 3: Troubleshooting Question: What's on the CD that came with my motherboard? Answer: The supplied compact disc has quite a few drivers and programs that will greatly enhance your system. We recommend that you review the CD and install the applications you need. Applications on the CD include chipset drivers for Windows and security and audio drivers.
Introduction This chapter describes the PhoenixBIOS™ Setup utility for the P4DMS-6GM/ P4DME-M. The Phoenix ROM BIOS is stored in a flash chip and can be easily upgraded using a floppy disk-based program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.
UPER P4DMS-6GM/P4DME-M User's Manual Running Setup *Default settings are in bold text unless otherwise noted. The BIOS setup options described in this section are selected by choos- ing the appropriate text from the main BIOS Setup screen. All displayed text is described in this section, although the screen display is often all you need to understand how to set the options (see on next page).
Main BIOS Setup Menu Main Advanced System Time System Date Legacy Diskette A: Legacy Diskette B: Primary Master Primary Slave Secondary Master Secondary Slave System Memory Extended Memory F1 Help Select Item Esc Exit Select Menu Main Setup Features System Time To set the system date and time, key in the correct information in the appropriate fields.
UPER P4DMS-6GM/P4DME-M User's Manual Legacy Diskette A This setting allows the user to set the type of floppy disk drive installed as diskette A. The options are Disabled, 360Kb 5.25 in, 1.2MB 5.25 in, 720Kb 3.5 in, 1.44/1.25MB, 3.5 in and 2.88MB 3.5 in.
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Type Selects the type of IDE hard drive. The options are Auto (allows BIOS automatically determine the hard drive's capacity, number of heads, etc.), a number from 1-39 to select a predetermined type of hard drive, CD-ROM and ATAPI Removable. Multi-Sector Transfers Select the number of transfer sectors.
UPER P4DMS-6GM/P4DME-M User's Manual Advanced Setup Choose Advanced from the Phoenix BIOS Setup Utility main menu with the arrow keys. You should see the following display. The items with a triangle beside them have sub menus that can be accessed by highlighting the item and pressing <Enter>.
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PCI/PnP Configuration Access the submenu for this item to make changes to the PCI/PnP configuration, as listed below. Onboard LAN1 OPROM Configure Enabling this setting allows you to boot your system from LAN 1. Options are Enabled and Disabled. Onboard LAN2 OPROM Configure Enabling this setting allows you to boot your system from LAN 2.
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UPER P4DMS-6GM/P4DME-M User's Manual PCI Slot Configuration PCI/PCIX Frequency (Slot 4-5) This setting controls the bus speed of PCI-X slots # 4 and 5. Options are 33 MHz, 66 MHz, 100 MHz, 133 MHz and Auto. Note that the onboard SCSI limits the speed of these two slots to 66 MHz on the P4DMS-6GM.
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Latency Timer This setting (included in the submenu for the above six settings) sets the minimum guaranteed time slice allotted to the bus master in units of PCI bus clocks. Options are Default, 0020h, 0040h, 0060h, 0080h, 00A0h, 00C0h and 00E0h. Large Disk Access Mode This setting determines how large hard drives are to be accessed.
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UPER P4DMS-6GM/P4DME-M User's Manual KBC Clock Input Use this setting to select the keyboard clock rate. Options are 6 MHz, 8 MHz and 12 MHz. Serial Port A This setting allows you to assign control of serial port A. The options are Enabled (user defined), Disabled, Auto (BIOS controlled) and OS Controlled.
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Parallel Port This setting allows you to assign control of the parallel port. The options are Enabled (user defined), Disabled and Auto (BIOS controlled). Base I/O Address Select the base I/O address for the parallel port. The options are 378, 278 and 3BC.
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UPER P4DMS-6GM/P4DME-M User's Manual Advanced Chipset Control Access the submenu to make changes to the following settings. Enable Memory Gap This setting allows you to turn off system RAM to free up address space. The options for this setting are Disabled and Extended.
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Chapter 4: PhoenixBIOS Fast String Operations This setting allows you to Enable or Disable fast string operations. Compatible FPU Code This setting allows you to Enable or Disable the compatible FPU code. Split Lock Operations This setting allows you to Enable or Disable split lock operations. Hyper-Threading This setting allows you to Enable or Disable hyper-threading.
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UPER P4DMS-6GM/P4DME-M User's Manual Event Logging This setting allows you to Enable or Disable event logging. ECC Event Logging This setting allows you to Enable or Disable ECC event logging. Mark DMI Events as Read Highlight this item and press <Enter> to mark the DMI events as read.
Console Connection Select the console connection: either Direct or Via Modem. Continue CR after POST Choose whether to continue with console redirection after the POST routine. Options are On and Off. # of Video Pages to Support Choose the number of video pages to allocate for redirection when video hardware is not available.
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UPER P4DMS-6GM/P4DME-M User's Manual Supervisor Password Is: This displays whether a supervisor password has been entered for the system. Clear means such a password has not been used and Set means a supervisor password has been entered for the system.
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Power Choose Power from the Phoenix BIOS Setup Utility main menu with the arrow keys. You should see the following display. Power setting options are displayed by highlighting the setting using the arrow keys and pressing <Enter>. All Power BIOS settings are described in this section. Main Advanced ACPI Mode:...
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UPER P4DMS-6GM/P4DME-M User's Manual Suspend Timeout Use this setting to specify the period of system inactivity to transpire before entering the suspend state. Options are Off, 5 min, 10 min, 15 min, 20 min, 30 min, 40 min and 60 min.
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Chapter 4: PhoenixBIOS +Removable Devices Highlight and presss <Enter> to expand the field. See details on how to change the order and specs of removable devices in the Item Specific Help w i n d o w . CD-ROM Drive See details on how to change the order and specs of removable devices in the Item Specific Help window.
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UPER P4DMS-6GM/P4DME-M User's Manual Choose PIR from the Phoenix BIOS Setup Utility main menu with the arrow keys. You should see the following display. The items with a triangle beside them have sub menus that can be accessed by highlighting the item and pressing <Enter>.
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Processor Info ROM Data Highlight this and hit <Enter> to see PIR data on the following items: Header Info Processor Data Processor Core Data L3 Cache Data Package Data Part Number Data Thermal Reference Data Feature Data Other Data OEM Data Hardware Monitor Logic Highlight this and hit <Enter>...
UPER P4DMS-6GM/P4DME-M User's Manual 3.3V Standby (V) 3.3V Vcc (V) 5V Vcc (V) 12V Vcc (V) 1.8V Vcc (V) -12V Vcc (V) Exit Choose Exit from the Phoenix BIOS Setup Utility main menu with the arrow keys. You should see the following display. All Exit BIOS settings are described in this section.
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Chapter 4: PhoenixBIOS Exit Saving Changes Highlight this item and hit <Enter> to save any changes you made and to exit the BIOS Setup utility. Exit Discarding Changes Highlight this item and hit <Enter> to exit the BIOS Setup utility without saving any changes you may have made.
Appendix A: PhoenixBIOS POST Messages Appendix A PhoenixBIOS POST Messages During the Power-On Self-Test (POST), the BIOS will check for problems. If a problem is found, the BIOS will activate an alarm or display a message. The following is a list of such BIOS messages.
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UPER P4DMS-6GM/P4DME-M User’s Manual System CMOS checksum bad - Default configuration used System CMOS has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. The BIOS installed Default Setup Values. If you do not want these values, enter Setup and enter your own values.
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Appendix A: PhoenixBIOS POST Messages System cache error - Cache disabled RAM cache failed and BIOS disabled the cache. On older boards, check the cache jumpers. You may have to replace the cache. See your dealer. A disabled cache slows system performance considerably. CPU ID: CPU socket number for Multi-Processor error.
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UPER P4DMS-6GM/P4DME-M User’s Manual Fixed Disk n Fixed disk n (0-3) identified. Invalid System Configuration Data Problem with NVRAM (CMOS) data. I/O device IRQ conflict I/O device IRQ conflict error. PS/2 Mouse Boot Summary Screen: PS/2 Mouse installed. nnnn kB Extended RAM Passed Where nnnn is the amount of RAM in kilobytes successfully tested.
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Appendix A: PhoenixBIOS POST Messages Parity Check 2 nnnn Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays ????. Press <F1> to resume, <F2> to Setup, <F3> for previous Displayed after any recoverable error message.
PhoenixBIOS POST Codes This section lists the POST (Power On Self Test) codes for the PhoenixBIOS. POST codes are divided into two categories: recoverable and terminal. Recoverable POST Errors When a recoverable type of error occurs during POST, the BIOS will display an POST code that describes the problem.
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UPER P4DMS-6GM/P4DME-M User’s Manual POST Code Description 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller 1-3-1-1 Test DRAM refresh 1-3-1-3 Test 8742 Keyboard Controller Set ES segment register to 4 GB Auto size DRAM Initialize POST Memory Manager...
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POST Code Description Test RAM between 512 and 640 kB Test extended memory Test extended memory address lines Jump to UserPatch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message...
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UPER P4DMS-6GM/P4DME-M User’s Manual POST Code Description Check for SMART Drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock...
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POST Code Description Re-map I/O and memory for PCMCIA Initialize digitizer and display message Unknown interrupt The following are for boot block in Flash ROM POST Code Description Initialize the chipset Initialize the bridge Initialize the CPU Initialize system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM...
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