Connect Moochies User Manual
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Connect Moochies User Manual

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Summary of Contents for Connect Moochies

  • Page 1 Any help you need, reach out to our team: help@moochies.com _ USER MANUAL _...
  • Page 2 This guide will take you through the set-up, the features, and how to use both Moochies Connect and the MyMoochies App, as well as some troubleshooting for help you may need.

  • Page 3: Table Of Contents

    SUMMARY MYMOOCHIES APP LAYOUT....................5 SETTING UP YOUR MOOCHIES..........6 SETTING UP A SIM PLAN..............7 DOWNLOADING THE MYMOOCHIES APP......8 REGISTERING & BINDING YOUR WATCH......9 SET A WI-FI NETWORK..............12 SET KID’S PROFILE................13 PAIRING SUBSEQUENT DEVICES..........14 SWITCHING BETWEEN DEVICES..........15 ADDING CONTACTS.................16 BY PHONE NUMBER..........16 BY MYMOOCHIES APP........17...
  • Page 4 SUMMARY MOOCHIES WATCH MOOCHIES WATCH.................30 SETTING UP YOUR MOOCHIES...........32 CUSTOMIZING WALLPAPER............33 CALLS AND MESSAGES ............34 NOTIFICATIONS ..................36 MESSAGING................... 37 ADDING FRIENDS................40 STEP TRACKER..................41 PHOTO AND VIDEO..............42 GALLERY..................43 ALARMS..................45 MOOCHIES WATCH SETTINGS..........48 WI-FI..............49 VOLUME..............50 DISPLAY..............51 SOFTWARE UPDATES........53 SOS....................54 TROUBLESHOOTING..............56 CAN’T CONNECT TO PHONE NETWORK.......57 BATTERY DRAIN..................58...

  • Page 5: Layout

    LAYOUT Video Camera Back Button Power on/SOS Microphone Speaker...

  • Page 6: Setting Up Your Moochies

    Setting up your Moochies There are 3 easy but important steps you need to go through to get your new Moochies watch all setup: 1. Downloading the MyMoochies App on your phone 2. Registering for a Moochies Account and Binding your watch 3.

  • Page 7: Setting Up A Sim Plan

    Setting up a Sim Plan Your Moochies watch works in the same way as a traditional mobile phone, and requires an active voice and data plan to operate. We ship the Moochies watch with a built-in Sim Card and have a range of very competitive plans to choose from.

  • Page 8: Downloading The Mymoochies App

    The MyMoochies App is available to download from the Google Play Store for Android, or from the App Store for Apple devices. Just search for “MyMoochies”. Alternatively, visit moochies.com/app for a direct link to the correct App for your device.

  • Page 9: Registering & Binding Your Watch

    Registering & Binding Your Watch Please ensure you have set up a Sim Plan before completing this step, and don’t turn on the watch yet! Open the MyMoochies App, and click the “Create a New Account” button:...
  • Page 10 Registering & Binding Your Watch Please ensure you enter a valid email address when registering. You must open & accept the “Terms and Conditions” to proceed.
  • Page 11 Registering & Binding Your Watch To bind your Moochies, please kindly do the following: Plug your Moochies Phone Watch into the charger and wait until it reaches 100% battery. Please, we advise not to use a fast charger as it might damage your Moochies.

  • Page 12: Set A Wi-Fi Network

    SET A WI-FI NETWORK Select a Wi-Fi network with a good connection signal to continue setting up your Moochies watch.

  • Page 13: Set Kid's Profile

    Take a photo by clicking the “Camera” icon on the left or select a photo from your phone’s gallery by clicking the icon shown below. *There is no limit to how many Moochies watches you can have on your app.

  • Page 14: Pairing Subsequent Devices

    Pairing Subsequent Devices Great! You’re all set up with your first Moochies watch. If you have purchased more than one Moochies watch, you now have the option to Bind these to the App. Slide the menu “watch profile” to the left at the bar, until it displays “Add watch”, click on it...

  • Page 15: Switching Between Devices

    MyMoochies app. The selected device will show the image you uploaded during the linking process, this means you will be accessing the menu of that specific watch. Just drag to the side to access the other Moochies watch linked to your account.

  • Page 16: Adding Contacts

    Adding Contacts Only contacts added to the Moochies watch address book in your App will be able to call the device, and your child will only be able to call contacts you have set up. You can add 2 types of contact within the...

  • Page 17: By Mymoochies App

    The contact then will have to enter this code on their MyMoochies app, so they will be able to contact and be contacted by the Moochies. Please be advised that you cannot share the same code with multiple contacts, you will have to repeat this process with all the contacts to whom you want to give more permissions.

  • Page 18: Editing Contacts

    “gear” icon on the upper right of each contact. Also, you can remove or add administrative functions of a contact through this menu. Only the device administrator (the person who originally bound the device) is able to change settings/add contacts to the Moochies watch.

  • Page 19: Editing Admin Profile

    Editing ADMIN profile To change your profile information in the MyMoochies App, click on the “M” icon at the top of the menu and choose the desired option.

  • Page 20: Making Calls

    After finishing the settings of your Moochies watch, it is now ready to make and receive calls from the contacts added in the App. Just select the profile of the watch you want to make a call to.

  • Page 21: Sending Messages

    sending messages By accessing the “Chat” menu of your MyMoochies App, you can send voice messages, video and even photos to your child’s watch. To listen to the audios sent by your child, just press “Play” in the message. Chat Menu Click the “Microphone”...

  • Page 22: Gps Tracking

    GPS TRACKING Make sure your SIM PLAN subscription is active, to get the real-time location of your Moochies Phone Watch via 4G network. The “+” and The GPS icon “–” signs are accesses for zooming the watch’s in and out of location map.

  • Page 23: Setting A Safe Zone

    SETTING A SAFE ZONE Safe Zones are for you to be warned when your child comes out of a pre-defined area. To configure a Safe Zone, click on the GPS menu. Then click on the Safe Zone icon in the bottom menu.
  • Page 24 SETTING A SAFE ZONE Safe Zones are for you to be warned when your child comes out of a pre-defined area. Select a time period. Select the days of the week you want these Safe Zones to be active. Give the selected area a name to make the Safe Zone alert easier to identify.

  • Page 25: Tracking Frequency

    Select the update frequency time. The greater the frequency, the longer your Moochies watch battery will last. Select Don’t Track to stop automatic watch location updates (you can still update the watch location...

  • Page 26: Step Tracker

    step tracker Care for and monitor your child’s health. Access the “Health and Fitness” menu and get information about daily physical activity and health. The Health and Fitness menu is easily recognized by the “heart” icon. The “Reset” button is for you to reset the data and start counting steps again.

  • Page 27: Class Mode

    CLASS MODE Do not disturb the class period. You can set a period so that your child cannot wear the watch and have distractions. Select the “book” icon from the menu to set a period. Click on the “+” sign and confirm the information above: Select a time period.

  • Page 28: Sos

    When the child activates the SOS alert on the watch, a notification will be shown on your phone as soon as the SOS button is pressed showing the location of the Moochies watch, and as soon as the 30 second audio clip is recorded, this will be available.
  • Page 29 Any help you need, reach out to our team: help@moochies.com moochies connect using the moochies connect phone watch...

  • Page 30: Moochies Watch

    Press the Power On/SOS button for 2 seconds to turn on your Moochies Phone Watch. The Moochies loading animation will then be shown. After approximately 30 seconds, the Moochies Phone Watch Home Screen will show.
  • Page 31 To turn off your Moochies Phone Watch, from the Moochies Home Screen, swipe left and click on the “Settings” menu item. Scroll to the bottom of the “Settings” menu and click “Power Off”. TURN OFF...

  • Page 32: Setting Up Your Moochies

    Setting up your Moochies When your Moochies Phone Watch is powered on, you’ll have the home screen displayed. SIM card signal strength/Wi-Fi connected. Battery level. Swipe Left and Right to bring up each menu item on your Moochies Phone Watch.

  • Page 33: Customizing Wallpaper

    Your Moochies Watch comes with a number of different designs for the Home Screen. To change, hold your finger on the Home Screen for 2 seconds. Swipe left and right to select a different Home Screen design. When done, tap the screen to select.

  • Page 34: Calls And Messages

    Swipe right from the Moochies Home Screen to display the “Contacts” menu item. Click on this to bring up the Moochies address book. Only authorised contacts, added through the MyMoochies App, along with Connected Friends will be displayed.
  • Page 35 receiving a call Click Accept or Reject when a call is received.

  • Page 36: Notifications

    missed calls When a call is missed, or you choose to reject a call, a Missed Call notification will be shown on the watch Home Screen. Scroll and click on a Contact to specify Voice or Video Call. EMMA...

  • Page 37: Messaging

    From your Moochies Phone Watch, you can send voice messages along with photos and emoticons. Swipe right from the Moochies Home Screen and click on the “Messages” menu item.
  • Page 38 Sending messages From the Messages menu item, click the contact to message. Only contacts with access to the MyMoochies App (invited through an SMS Invitation – please see the chapter “By Sending an SMS Invitation”) or Connected Friends are available to message.
  • Page 39 Receiving messages When a new message is received on your Moochies Phone Watch, a New Message notification will be displayed. Click on the notification to open the message or click the Back button to close and hide the notification. If the notification is hidden, a reminder will be shown on the watch Home Screen.

  • Page 40: Adding Friends

    Your Moochies Phone Watch allows you to pair your device with other friends who also have a Moochies Phone Watch. This will allow you to call and message them easily, keeping up with everything your friends are doing! To Add Friends, both watches need to be within 15cm of each other.

  • Page 41: Step Tracker

    Your Moochies Phone Watch is more than just a phone! Track your fitness by checking how many steps you take daily by swiping right from the Moochies Home Screen and clicking on the “Pedometer” menu item. 3006 STEPS The Pedometer is reset overnight.

  • Page 42: Photo And Video

    From the Moochies Home Screen, swipe left and click on the “Camera” menu item. Click the centre button to take a photo. Icon takes you to the Moochies Gallery. Click icon to return to the Moochies Menu.

  • Page 43: Gallery

    All the photos you take on your Moochies Phone Watch can be saved into the Moochies App Photo Gallery, once you manually upload them. From this menu option, you can scroll through all your photos, send them to friends and family and delete the ones that you don’t...
  • Page 44 Uploading/Deleting Photos To upload or delete photos from your Moochies watch gallery to your app, simply hold your finger on top of a specific photo for a few seconds, and a menu will pop up, showing the options: DELETE and UPLOAD.

  • Page 45: Alarms

    Alarms can be set both from within the MyMoochies App and from the Moochies Phone Watch. To view and set alarms, swipe left from the Moochies Home Screen and click on the “Alarms” menu item. REPEAT Never SAVE...
  • Page 46 adding an alarm Click on the Add Alarm button to create an alarm. Specify the Alarm time REPEAT Never and click “Next”. SAVE ADD ALARM Math 11:19 Math C... Select the days to Never Math 11:19 Math C... repeat the Alarm, then Never press Save.
  • Page 47 deleting alarms To delete an Alarm, swipe left on the Alarm to delete, then press “Delete”.

  • Page 48: Moochies Watch Settings

    Swipe left from the Moochies Home Screen, and click on the ”Settings” screen.

  • Page 49: Wi-Fi

    Although it is possible to connect the device to Wi-Fi from the Settings menu item, we recommend you do this through the...

  • Page 50: Volume

    Your Moochies watch Alarm and Ringtone volumes can be controlled both through the MyMoochies App and the device. To adjust volume for the device, select either “Alarm volume” or “Ringtone volume” from the Settings menu item. Ringtone Volume...

  • Page 51: Display

    You can adjust the screen brightness and timeout interval from the Moochies Phone Ringtone Volume Watch Settings. Simply select Brightness and follow the steps to set the display to suit you.
  • Page 52 & time settings Your Moochies Phone Watch can get the correct date and time through your mobile network, or based on your GPS position to make sure the device time is always correct. However, you have the option to manually adjust this as required.

  • Page 53: Software Updates

    Moochies OS when connected to a Wi-Fi network. Before continuing, please ensure that your Moochies watch is connected to an un-metered Wi-Fi network, and isn’t using your mobile data allowance. The Moochies OS update is approximately 350Mb, and can quickly use up your data allowance if not connected to Wi-Fi.

  • Page 54: Sos

    sos alerts The SOS mode records a 30 second audio clip, and sends this, along with the device location to the MyMoochies App.
  • Page 55 A notification will be shown on your phone as soon as the SOS button is pressed showing the location of the Moochies Phone Watch, and as soon as the 30 second audio clip is recorded, this will be available. When the SOS...

  • Page 56: Troubleshooting

    Troubleshooting We’re really sorry if you’re having a problem with your Moochies watch. Here are the common issues we’re asked about. You can find more detailed and up to date troubleshooting and answers to your questions on the FAQ section of our website: moochies.com/Contact...

  • Page 57: Can't Connect To Phone Network

    When you turn on your Moochies Connect, it requires an active SIM plan. If you receive the following screen when turning on your Moochies watch, check the following: You have an active SIM plan for your Phone Watch.

  • Page 58: Battery Drain

    Battery Drain Like any electronic device, the more you use your Moochies watch the quicker the battery will drain. With moderate use your Moochies Connect can last 18 hours. We recommend charging your watch every night for 10 hours.
  • Page 59 MOOCHIES.COM...

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