Chapter 5. Troubleshooting
Battery problems
Your computer shuts down before
the battery status indicator shows
empty.
-or-
Your computer operates after the
battery status indicator shows
empty.
The operating time for a fully
charged battery is short.
The computer does not operate with
a fully charged battery.
The battery does not charge.
A hard disk drive problem
The hard disk drive does not work.
A startup problem
®
The Microsoft
Windows operating
system does not start.
OneKey Rescue system problems
Backup cannot be made.
Fail to restore system partition to
factory default.
38
Discharge and recharge the battery.
•
•
For details, see "Handling the battery" in Chapter 2.
•
The surge protector in the battery might be active. Turn off the
computer for one minute to reset the protector; then turn on the
computer again.
•
For details, see "Handling the battery" in Chapter 2.
In the Boot menu in BIOS setup utility, make sure that the hard disk
•
drive is included in the Boot Priority Order correctly.
Use the OneKey Rescue system to help solve or identify your
•
problem. For details about OneKey Rescue system, see "Chapter 4.
OneKey Rescue system" on page 33.
You are not currently using a Windows operating system.
•
•
There is not enough space to store the backed up data. You will need
to free more hard disk space on your system partition (C drive).
•
The system partition, such as the partition size or the drive capacity
of C, has been modified.